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Netgear G Router Wgr614v9 Manual

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    							Wireless-G Router WGR614v9 Reference Manual
    Troubleshooting7-9
    v1.1, May 2008
    Problems with Date and Time
    Under Content Filtering in the main menu, select E-mail to display a screen that shows the current 
    date and time of day. The Wireless-G Router uses the Network Time Protocol (NTP) to obtain the 
    current time from one of several network time servers on the Internet. Each entry in the log is 
    stamped with the date and time of day. Problems with the date and time function can include the 
    following:
    • Date shown is January 1, 2000.
    Cause: The router has not yet successfully reached a network time server. Check that your 
    Internet access settings are correct. If you have just completed configuring the router, wait at 
    least 5 minutes, and check the date and time again.
    • Time is off by one hour. 
    Cause: The router does not adjust for daylight savings time. In the E-mail screen, select the 
    Adjust for Daylight Savings Time check box.
    Solving Wireless Connection Problems
    The first steps in solving wireless connection problems are these:
    1.Using your wireless card’s setup utility program, make sure that your wireless card can find 
    your wireless router.
    2.Configure and test with the simplest wireless connection possible, and then add security.
    The topics in this section describe these steps.
    Using Your Wireless Card Setup Program
    When you install a NETGEAR wireless card in your computer, a Smart Wizard utility program is 
    installed that can provide helpful information about your wireless network. You can find this 
    program in your Windows Program menu or as an icon in your system tray. Other wireless card 
    manufacturers might include a similar program. 
    If you have no specific wireless card setup program installed, you can use the basic setup utility in 
    Windows by following these steps:
    1.Open the Windows Control Panel, and double-click Network Connections.
    2.In the LAN section, double-click Wireless Network Connection. 
    						
    							Wireless-G Router WGR614v9 Reference Manual
    7-10Troubleshooting
    v1.1, May 2008
    Use the setup program to scan for available wireless networks. Look for a network name (SSID) of 
    NETGEAR or your custom SSID if you have changed it. If your wireless network does not appear, 
    check these conditions:
    • Is your router’s wireless radio enabled? See “Viewing Advanced Wireless Settings” on 
    page 2-10.
    • Is your router’s SSID broadcast enabled? See “Viewing Advanced Wireless Settings” on 
    page 2-10.
    • Is your router set to a wireless standard that is not supported by your wireless card? Check the 
    Mode setting as described in “Viewing and Configuring Basic ISP Settings” on page 1-5.
    If your wireless network appears, but the signal strength is weak, check these conditions:
    • Is your router too far from your computer, or too close? Place your computer near the router, 
    but at least 6 feet away, and see whether the signal strength improves.
    • Is your wireless signal obstructed by objects between the router and your computer? See 
    “Optimizing Wireless Performance” on page 5-13.
    If your wireless network appears and has good signal strength, configure your wireless card and 
    router for the simplest possible connection as described in the next section.
    Setting Up and Testing Basic Wireless Connectivity
    Follow these instructions to set up and test basic wireless connectivity. Once you have established 
    basic wireless connectivity, you can enable security settings appropriate to your needs.
    Note: If you use a wireless computer to change wireless settings, you might be 
    disconnected when you click Apply. Reconfigure your wireless adapter to match 
    the new settings, or access the wireless router from a wired computer to make any 
    further changes. 
    						
    							Wireless-G Router WGR614v9 Reference Manual
    Troubleshooting7-11
    v1.1, May 2008
    1.Select Wireless Settings under Setup in the main menu of the WGR614v9 router.
    2.For the wireless network name (SSID), use the default name, or choose a suitable descriptive 
    name. In the Name (SSID) field, you can enter a value of up to 32 alphanumeric characters. 
    The default SSID is NETGEAR.
    3.Select the region in which the wireless interface will operate.
    4.Set the channel. The default channel is Auto.
    This field determines which operating frequency is used. It should not be necessary to change 
    the wireless channel unless you notice interference problems with another nearby wireless 
    router or access point. Select a channel that is not being used by any other wireless networks 
    within several hundred feet of your router. For more information about the wireless channel 
    frequencies, click the link to the online document “Wireless Networking Basics” in 
    Appendix B. 
    5.Set the mode to b and g.
    Figure 7-1
    Note: The SSID is case-sensitive; NETGEAR is not the same as nETgear. Also, the 
    SSID of any wireless access adapters must match the SSID you specify in the 
    Wireless-G Router. If they do not match, you will not get a wireless connection 
    to the Wireless-G Router. 
    						
    							Wireless-G Router WGR614v9 Reference Manual
    7-12Troubleshooting
    v1.1, May 2008
    6.For Security Options, select None.
    7.Click Apply to save your changes.
    8.Select Wireless Settings under Advanced in the main menu of the WGR614v9 router.
    9.Make sure that the Enable Wireless Router Radio and Enable SSID Broadcast check boxes 
    are selected.
    10.Click Setup Access List.
    11 .Make sure that the Turn Access Control On check box is not selected.
    12.Configure and test your wireless computer for wireless connectivity.
    Program the wireless adapter of your computer to have the same SSID and channel that you 
    specified in the router, and disable encryption. Check that your computer has a wireless link 
    and can obtain an IP address by DHCP from the router.
    Once your computer has basic wireless connectivity to the router, you can configure the advanced 
    wireless security functions of the computer and router (for more information about security, see 
    Chapter 2, “Safeguarding Your Network”).
    Note: If you are configuring the router from a wireless computer and you change the 
    router’s SSID, channel, or security settings, you will lose your wireless 
    connection when you click Apply. You must then change the wireless settings 
    of your computer to match the router’s new settings.
    Figure 7-2 
    						
    							Wireless-G Router WGR614v9 Reference Manual
    Troubleshooting7-13
    v1.1, May 2008
    Restoring the Default Configuration and Password
    This section explains how to restore the factory default configuration settings, changing the 
    router’s administration password back to password. You can erase the current configuration and 
    restore factory defaults in two ways:
    • Use the Erase function of the router (see “Erasing the Configuration” on page 6-7).
    • Use the restore factory settings button on the rear panel of the router. Use this method for cases 
    when the administration password or IP address is not known.
    To restore the factory default configuration settings when you do not know the administration 
    password or IP address, you must use the restore settings button on the rear panel of the router.
    1.Press and hold the restore settings button for 10 seconds.
    2.Release the restore settings button, and wait for the router to reboot.
    If the wireless router fails to restart, or the Power light continues to blink or turns solid amber, the 
    unit might be defective. If the error persists, you might have a hardware problem and should 
    contact Technical Support at http://www.netgear.com/support. 
    						
    							Wireless-G Router WGR614v9 Reference Manual
    7-14Troubleshooting
    v1.1, May 2008 
    						
    							Wireless-G Router WGR614v9 Reference Manual
    Technical Specifications A-1
    v1.0, February 2008
    Appendix A
    Technical Specifications
    This appendix provides technical specifications for the Wireless-G Router Model WGR614v9.
    SpecificationDescription
    Network Protocol and Standards Compatibility
    Data and routing protocols TCP/IP, DHCP
    PPP over Ethernet (PPPoE)
    Power Adapter
    North America 120V, 60 Hz, input
    United Kingdom, Australia 230V, 50 Hz, input
    Europe 230V, 50 Hz, input
    Japan 100V, 50/60 Hz, input
    All regions (output) 12V DC @ 1A output, 12W maximum
    Physical Specifications
    Dimensions 28 x 175 x 119 mm (1.1 x 6.89 x 4.68 in.)
    Weight 0.26 kg (0.57 lb)
    Environmental Specifications
    Operating temperature 0° to 40° C  (32º to 104º F)
    Operating humidity 90% maximum relative humidity, noncondensing
    Electromagnetic Emissions
    Meets requirements of FCC Part 15 Class B
    EN301489, EN300328, EN60950
    C-Tick
    Interface Specifications
    LAN 10BASE-T or 100BASE-Tx, RJ-45
    WAN 10BASE-T or 100BASE-Tx, RJ-45 
    						
    							Wireless-G Router WGR614v9 Reference Manual
    A-2 Technical Specifications
    v1.0, February 2008
    Wireless
    Radio data rates 1, 2, 5.5, 6, 9, 12, 18, 24, 36, 48, and 54 Mbps 
    Auto Rate Sensing
    Frequency 2.4-2.5Ghz
    Data encoding 802.11b: Direct Sequence Spread Spectrum (DSSS) 
    802.11g: Orthogonal Frequency Division Multiplexing (OFDM)
    Maximum computers per wireless 
    networkLimited by the amount of wireless network traffic each node 
    generates. Typically 30–70 nodes.
    Operating frequency ranges 2.412–2.462 GHz (US)
    2.412–2.472 GHz (Japan)
    2.412–2.472 GHz (Europe ETSI)
    802.11 security 40-bit (also called 64-bit) and 128-bit WEP; and 
    WPA-PSK, WPA2-PSK and WPA-PSK+WPA2-PSK
    Default Factory Settings
    Wireless Access Point Enabled
    Wireless Access List (MAC filtering) All wireless stations allowed
    SSID Broadcast  Enabled
    SSID NETGEAR
    11b/g RF Channel 11
    Mode g and b
    Authentication Type Open System
    Security Disabled
    SpecificationDescription 
    						
    							Related DocumentsB-1
    v1.1, May 2008
    Appendix B
    Related Documents
    This appendix provides links to reference documents you can use to gain a more complete 
    understanding of the technologies used in your NETGEAR product.
    In addition, you can find initial setup instructions for your wireless router in the  .
    Document Link
     TCP/IP Networking Basics
    http://documentation.netgear.com/reference/enu/tcpip/index.htm
    Wireless Networking Basicshttp://documentation.netgear.com/reference/enu/wireless/index.htm
    Preparing Your Networkhttp://documentation.netgear.com/reference/enu/wsdhcp/index.htm
    Virtual Private Networking 
    Basicshttp://documentation.netgear.com/reference/enu/vpn/index.htm
    Glossaryhttp://documentation.netgear.com/reference/enu/glossary/index.htm 
    						
    							Wireless-G Router WGR614v9 Reference Manual
    B-2Related Documents
    v1.1, May 2008 
    						
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