Netgear G Router Wgr614v9 Manual
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Wireless-G Router WGR614v9 Reference Manual Troubleshooting7-9 v1.1, May 2008 Problems with Date and Time Under Content Filtering in the main menu, select E-mail to display a screen that shows the current date and time of day. The Wireless-G Router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include the following: • Date shown is January 1, 2000. Cause: The router has not yet successfully reached a network time server. Check that your Internet access settings are correct. If you have just completed configuring the router, wait at least 5 minutes, and check the date and time again. • Time is off by one hour. Cause: The router does not adjust for daylight savings time. In the E-mail screen, select the Adjust for Daylight Savings Time check box. Solving Wireless Connection Problems The first steps in solving wireless connection problems are these: 1.Using your wireless card’s setup utility program, make sure that your wireless card can find your wireless router. 2.Configure and test with the simplest wireless connection possible, and then add security. The topics in this section describe these steps. Using Your Wireless Card Setup Program When you install a NETGEAR wireless card in your computer, a Smart Wizard utility program is installed that can provide helpful information about your wireless network. You can find this program in your Windows Program menu or as an icon in your system tray. Other wireless card manufacturers might include a similar program. If you have no specific wireless card setup program installed, you can use the basic setup utility in Windows by following these steps: 1.Open the Windows Control Panel, and double-click Network Connections. 2.In the LAN section, double-click Wireless Network Connection.
Wireless-G Router WGR614v9 Reference Manual 7-10Troubleshooting v1.1, May 2008 Use the setup program to scan for available wireless networks. Look for a network name (SSID) of NETGEAR or your custom SSID if you have changed it. If your wireless network does not appear, check these conditions: • Is your router’s wireless radio enabled? See “Viewing Advanced Wireless Settings” on page 2-10. • Is your router’s SSID broadcast enabled? See “Viewing Advanced Wireless Settings” on page 2-10. • Is your router set to a wireless standard that is not supported by your wireless card? Check the Mode setting as described in “Viewing and Configuring Basic ISP Settings” on page 1-5. If your wireless network appears, but the signal strength is weak, check these conditions: • Is your router too far from your computer, or too close? Place your computer near the router, but at least 6 feet away, and see whether the signal strength improves. • Is your wireless signal obstructed by objects between the router and your computer? See “Optimizing Wireless Performance” on page 5-13. If your wireless network appears and has good signal strength, configure your wireless card and router for the simplest possible connection as described in the next section. Setting Up and Testing Basic Wireless Connectivity Follow these instructions to set up and test basic wireless connectivity. Once you have established basic wireless connectivity, you can enable security settings appropriate to your needs. Note: If you use a wireless computer to change wireless settings, you might be disconnected when you click Apply. Reconfigure your wireless adapter to match the new settings, or access the wireless router from a wired computer to make any further changes.
Wireless-G Router WGR614v9 Reference Manual Troubleshooting7-11 v1.1, May 2008 1.Select Wireless Settings under Setup in the main menu of the WGR614v9 router. 2.For the wireless network name (SSID), use the default name, or choose a suitable descriptive name. In the Name (SSID) field, you can enter a value of up to 32 alphanumeric characters. The default SSID is NETGEAR. 3.Select the region in which the wireless interface will operate. 4.Set the channel. The default channel is Auto. This field determines which operating frequency is used. It should not be necessary to change the wireless channel unless you notice interference problems with another nearby wireless router or access point. Select a channel that is not being used by any other wireless networks within several hundred feet of your router. For more information about the wireless channel frequencies, click the link to the online document “Wireless Networking Basics” in Appendix B. 5.Set the mode to b and g. Figure 7-1 Note: The SSID is case-sensitive; NETGEAR is not the same as nETgear. Also, the SSID of any wireless access adapters must match the SSID you specify in the Wireless-G Router. If they do not match, you will not get a wireless connection to the Wireless-G Router.
Wireless-G Router WGR614v9 Reference Manual 7-12Troubleshooting v1.1, May 2008 6.For Security Options, select None. 7.Click Apply to save your changes. 8.Select Wireless Settings under Advanced in the main menu of the WGR614v9 router. 9.Make sure that the Enable Wireless Router Radio and Enable SSID Broadcast check boxes are selected. 10.Click Setup Access List. 11 .Make sure that the Turn Access Control On check box is not selected. 12.Configure and test your wireless computer for wireless connectivity. Program the wireless adapter of your computer to have the same SSID and channel that you specified in the router, and disable encryption. Check that your computer has a wireless link and can obtain an IP address by DHCP from the router. Once your computer has basic wireless connectivity to the router, you can configure the advanced wireless security functions of the computer and router (for more information about security, see Chapter 2, “Safeguarding Your Network”). Note: If you are configuring the router from a wireless computer and you change the router’s SSID, channel, or security settings, you will lose your wireless connection when you click Apply. You must then change the wireless settings of your computer to match the router’s new settings. Figure 7-2
Wireless-G Router WGR614v9 Reference Manual Troubleshooting7-13 v1.1, May 2008 Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the router’s administration password back to password. You can erase the current configuration and restore factory defaults in two ways: • Use the Erase function of the router (see “Erasing the Configuration” on page 6-7). • Use the restore factory settings button on the rear panel of the router. Use this method for cases when the administration password or IP address is not known. To restore the factory default configuration settings when you do not know the administration password or IP address, you must use the restore settings button on the rear panel of the router. 1.Press and hold the restore settings button for 10 seconds. 2.Release the restore settings button, and wait for the router to reboot. If the wireless router fails to restart, or the Power light continues to blink or turns solid amber, the unit might be defective. If the error persists, you might have a hardware problem and should contact Technical Support at http://www.netgear.com/support.
Wireless-G Router WGR614v9 Reference Manual 7-14Troubleshooting v1.1, May 2008
Wireless-G Router WGR614v9 Reference Manual Technical Specifications A-1 v1.0, February 2008 Appendix A Technical Specifications This appendix provides technical specifications for the Wireless-G Router Model WGR614v9. SpecificationDescription Network Protocol and Standards Compatibility Data and routing protocols TCP/IP, DHCP PPP over Ethernet (PPPoE) Power Adapter North America 120V, 60 Hz, input United Kingdom, Australia 230V, 50 Hz, input Europe 230V, 50 Hz, input Japan 100V, 50/60 Hz, input All regions (output) 12V DC @ 1A output, 12W maximum Physical Specifications Dimensions 28 x 175 x 119 mm (1.1 x 6.89 x 4.68 in.) Weight 0.26 kg (0.57 lb) Environmental Specifications Operating temperature 0° to 40° C (32º to 104º F) Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic Emissions Meets requirements of FCC Part 15 Class B EN301489, EN300328, EN60950 C-Tick Interface Specifications LAN 10BASE-T or 100BASE-Tx, RJ-45 WAN 10BASE-T or 100BASE-Tx, RJ-45
Wireless-G Router WGR614v9 Reference Manual A-2 Technical Specifications v1.0, February 2008 Wireless Radio data rates 1, 2, 5.5, 6, 9, 12, 18, 24, 36, 48, and 54 Mbps Auto Rate Sensing Frequency 2.4-2.5Ghz Data encoding 802.11b: Direct Sequence Spread Spectrum (DSSS) 802.11g: Orthogonal Frequency Division Multiplexing (OFDM) Maximum computers per wireless networkLimited by the amount of wireless network traffic each node generates. Typically 30–70 nodes. Operating frequency ranges 2.412–2.462 GHz (US) 2.412–2.472 GHz (Japan) 2.412–2.472 GHz (Europe ETSI) 802.11 security 40-bit (also called 64-bit) and 128-bit WEP; and WPA-PSK, WPA2-PSK and WPA-PSK+WPA2-PSK Default Factory Settings Wireless Access Point Enabled Wireless Access List (MAC filtering) All wireless stations allowed SSID Broadcast Enabled SSID NETGEAR 11b/g RF Channel 11 Mode g and b Authentication Type Open System Security Disabled SpecificationDescription
Related DocumentsB-1 v1.1, May 2008 Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. In addition, you can find initial setup instructions for your wireless router in the . Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Networking Basicshttp://documentation.netgear.com/reference/enu/wireless/index.htm Preparing Your Networkhttp://documentation.netgear.com/reference/enu/wsdhcp/index.htm Virtual Private Networking Basicshttp://documentation.netgear.com/reference/enu/vpn/index.htm Glossaryhttp://documentation.netgear.com/reference/enu/glossary/index.htm
Wireless-G Router WGR614v9 Reference Manual B-2Related Documents v1.1, May 2008