Netgear N450 N450 Cg3000dv2 Wifi Cable Model Router User Manual
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350 East Plumeria Drive San Jose, CA 95134 USAApril 2014 202-11338-02 N450 WiFi Cable Modem Router Model N450/CG3000Dv2 User Manual
2 N450 WiFi Cable Modem Router Model N450/CG3000Dv2 Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR. Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
Table of Contents | 3 Contents Chapter 1 Connecting to the Internet Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Position Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Cable Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Connect Computer to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Log In to Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 View Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Notify Your Internet Service Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Chapter 2 Configuring Your Wireless Network Configure Wireless Settings Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Use WPS Wireless Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Set Up Wi-Fi Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Change the Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Chapter 3 Filtering Content Limit Internet Site Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Allow Unrestricted Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Enable or Disable Modem Router Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Chapter 4 Maintaining Your Network View the Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Back Up and Restore Your Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 View the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Run the Diagnostic Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Ping Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Traceroute Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Chapter 5 Advanced Settings Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 MAC Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
4 N450 WiFi Cable Modem Router Model N450/CG3000Dv2 IP Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 DMZ Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 LAN IP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Reserve an IP Address for DHCP Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 LAN Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Configure Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Set Networking Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Enable Network Address Translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Access a USB Device on the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Chapter 6 Troubleshooting Basic Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Connect to the Modem Router’s Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Troubleshoot the ISP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Troubleshoot a TCP/IP Network Using a Ping Utility . . . . . . . . . . . . . . . . . . . . . . 82 Test the LAN Path to Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . . 83 Appendix A Supplemental Information Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
5 1 1. Connecting to the Internet This chapter covers the following sections: •Unpack Your Modem Router •Hardware Features •Label •Position Your Modem Router •Cable Your Modem Router •Connect Computer to the Modem Router •Log In to Your Modem Router •View Basic Settings •Notify Your Internet Service Provider For more information about the topics covered in this manual, visit the support website at http://support.netgear.com. Firmware updates with new features and bug fixes are made available from time to time on downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product do not match what is described in this guide, you might need to update your firmware.
Connecting to the Internet 6 N450 WiFi Cable Modem Router Model N450/CG3000Dv2 Unpack Your Modem Router Open the box and remove the modem router, ethernet cable, power adapter, and installation guide, Figure 1. Package contents You box contains the following items: •N450/CG3000Dv2 WiFi Cable Modem Router •Ethernet cable •AC power adapter (varies by region) •Installation guide Hardware Features Before you cable your router, take a moment to become familiar with the front and back panels. Pay particular attention to the LEDs on the front panel. Modem routerEthernet cable Power adapter
Connecting to the Internet 7 N450 WiFi Cable Modem Router Model N450/CG3000Dv2 Front Panel The router front panel has the following status LEDs and buttons: Figure 2. Modem router front view You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the modem router. Table 1. LEDs and buttons LEDDescription Power• Solid green. The modem router has power. • Blinking green. The modem router is powering on. • Blinking red. The modem router is performing a self-test or the thermal cutoff circuit has been triggered. • Off. The modem router is not receiving power. Downstream• Solid blue. More than one downstream channel is locked. • Solid green. One downstream channel is locked. • Blinking green. The modem router is scanning for a downstream channel. • Off. No downstream channel is locked. WPS LED Wireless LED USB port Power LED Downstream LED Upstream LED Internet LED LAN LEDs
Connecting to the Internet 8 N450 WiFi Cable Modem Router Model N450/CG3000Dv2 Upstream• Solid blue. More than one upstream channel is locked. • Solid green. One upstream channel is locked. • Blinking green. The unit is ranging on the upstream. • Off. No downstream channel is locked. Internet• Solid green. The modem router is connected to the Internet. • Slow blink. The modem router is receiving DHCP information. • Fast blink. The modem router is downloading the configuration file. • Off. The modem router is not connected to the Internet. LANGreen indicates 1,000/100 Mbps. Amber indicates 10 Mbps. • Solid. A power-on device is connected to the LAN port. • Blinking. The LAN port is transmitting or receiving data. • Off. No device is connected to a LAN port. Wireless On/OffPressing this button for three seconds turns on the wireless radio. • Solid green. The wireless radio is operating. • Blinking green. Data is being transmitted or received over the WiFi link. • Off. The wireless radio is off. WPSPressing this button opens a two-minute window for the modem router to connect with other WPS-enabled devices. For more information, about using the WPS method to implement security, see the Use WPS Wireless Setup on page 20. Table 1. LEDs and buttons LEDDescription
Connecting to the Internet 9 N450 WiFi Cable Modem Router Model N450/CG3000Dv2 Back Panel The back panel has the following ports, button, and connector: Figure 3. Modem router rear panel The rear panel includes the following connectors and button, viewed from top to bottom: •Four Gigabit LAN ports. To connect local computers, use these ports. •USB port. To connect a USB hard drive or flash drive, use this port. •Reset. To set the modem router to the original factory settings, press and hold the Reset button for over seven seconds. See Factory Default Settings on page 86. •Coaxial cable connector. Attach a coaxial cable to the cable service provider’s connection. •Power. Power adapter input. LAN ports Coaxial cable connectorUSB port Power adapter input Reset button
Connecting to the Internet 10 N450 WiFi Cable Modem Router Model N450/CG3000Dv2 Label The label on the modem router shows the router’s WiFi network name (SSID), password, serial number, and MAC address. Figure 4. Label For information about the Restore Factory Settings button and the factory setting values, see Factory Default Settings on page 86. Position Your Modem Router The modem router lets you access your network anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your modem router. For example, the thickness and number of walls the wireless signal passes through can limit the range. Additionally, other wireless access points in and around your home might affect your modem router’s signal. Wireless access points are modem routers, repeaters, WiFi range extenders, or any other device that emits a wireless signal for network access. To position your modem router: 1. Place your modem router near the center of the area where your computers and other devices operate, and within line of sight to your wireless devices. 2. Make sure that the modem router is within reach of an AC power outlet and near Ethernet cables for wired computers. 3. Place the modem router in an elevated location, minimizing the number walls and ceilings between the modem router and your other devices. 4. Place the modem router away from electrical devices such as these: •Ceiling fans MAC addressWiFi network name (SSID)Serial number Password (key)