Netgear Pr2000 Trek N300 Travel Router And Range Extender User Manual

							350 East Plumeria Drive
San Jose, CA 95134 
USAApril 2014
202-11343-02
NETGEAR Trek
N300 Travel Router and Range 
Extender
Model PR2000
User Manual
WiFiUSB
USB
LAN
Internet/LANReset
NETGEAR
PowerInternet 
						

							 
2 Trek N300 Travel Router and Range Extender PR2000 
Support
Thank you for selecting NETGEAR products. 
After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. 
and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved. 
						

							3
Contents
Chapter 1 Hardware Setup
Unpack Your Trek . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Position Your Trek  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Prepare Your Trek  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
Get to Know Your NETGEAR Trek  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Internet Mode Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Indicator LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
Connection Ports and Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Power Inputs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
Antenna Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14
Product Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14
Different Ways You Can Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . .  15
WiFi Connection at a Public Hotspot Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
WiFi Range Extender Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Internet Connection at Home Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
WiFi Bridge Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Cellular Connection Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  23
Chapter 2 Get Started with NETGEAR genie
Trek Setup Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Gather ISP Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Types of Logins and Access  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
NETGEAR genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  27
Use NETGEAR genie After Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28
Upgrade the Trek Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  29
Change the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  29
Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  30
Add Wireless Devices or Computers to Your Trek  . . . . . . . . . . . . . . . . . . . . . . . .  32
Manual Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  32
Wi-Fi Protected Setup Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33
NETGEAR genie App and Mobile genie App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34
Chapter 3 genie BASIC Settings
Internet Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Wired WAN Connection Router Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Wired WAN Connection Wireless AP Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . .  39
Wireless WAN Connection WiFi Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42 
						

							 
4 Trek N300 Travel Router and Range Extender PR2000 
Wireless WAN Connection 3G/4G Cellular Mode  . . . . . . . . . . . . . . . . . . . . . .  43
Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  44
Change the Wireless Security Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  46
Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
Profile Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
Chapter 4 genie ADVANCED Home
Setup Wizard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  52
WAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  54
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  55
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57
LAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  58
Use the Trek as a DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  60
Set Up Address Reservation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62
Quality of Service Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  64
Wi-Fi Multimedia Quality of Service for Wireless Traffic . . . . . . . . . . . . . . . .  64
Quality of Service Priority Rules and Internet Access . . . . . . . . . . . . . . . . . . .  65
Chapter 5 USB Port
Enhance Your Local Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  71
Set Up Network Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  72
Connect or Safely Remove a USB Drive  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  72
View or Configure a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73
Configure the USB Storage Device and Access Settings. . . . . . . . . . . . . . . . .  74
Configure the Available Network Folders  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  76
Specify Approved USB Devices  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  80
Access and Share Your Network Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  81
Common Uses of Network Sharing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  81
Access Your USB Storage Device Locally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  83
Access Your USB Storage Device Remotely  . . . . . . . . . . . . . . . . . . . . . . . . . . .  84
Set Up a Network Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  85
Power or Recharge a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  90
Chapter 6 Security
Port Filtering to Block Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  92
Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  94
Security Event Email Notifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95
Chapter 7 Administration
View Trek Status  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  98
Router Information Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  98
Internet Port Pane  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  99
Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Wireless Settings Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 
						

							 
5  Trek N300 Travel Router and Range Extender PR2000
Specify Log Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Manage the Configuration File  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Restore Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Erase the Current Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Update the Trek Firmware  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Chapter 8 Advanced Settings
Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Control the Wireless Radio  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Set Up a Wireless Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
View or Change WPS Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Set Up a Wireless Access List by MAC Address  . . . . . . . . . . . . . . . . . . . . . . . 117
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Static Routes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Traffic Meter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Chapter 9 Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Sequence to Restart Your Network  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Check Ethernet Cable Connections  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Network Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Power LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
LEDs Never Turn Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Internet Port LED is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
WiFi LED is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Cannot Log In to the Trek . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Cannot Access the Internet  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Troubleshoot PPPoE  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Restore the Factory Settings and Password  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 139
Test the LAN Path to Your Trek . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 140
Appendix A Supplemental Information
Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Technical Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 
						

							 
6 Trek N300 Travel Router and Range Extender PR2000 
Index 
						

							7
1
1.   Hardware Setup
Get to know your Trek
The Trek N300 Travel Router and Range Extender PR2000 provides you with an easy and 
secure way to set up a wireless local network with fast access to the Internet through a DSL or 
cable modem. You can connect to the Internet wirelessly through an existing router or a public 
WiFi hotspot. The Trek lets you block unsafe Internet content and applications, and protects the 
devices (computers, gaming consoles, and so on) that you connect to your local network. 
Note:For more information about the topics covered in this manual, visit the 
support website at support.netgear.com.
If you have not already set up your new Trek using the installation guide that comes in the box, 
this chapter walks you through the hardware setup. 
Chapter 2, Get Started with NETGEAR 
genie, explains how to set up your Internet connection.
This chapter contains the following sections:
•Unpack Your Trek 
•Position Your Trek 
•Prepare Your Trek 
•Get to Know Your NETGEAR Trek 
•Different Ways You Can Connect to the Internet  
						

							Hardware Setup 8
Trek N300 Travel Router and Range Extender PR2000 
Unpack Your Trek
Open the box and remove the Trek and installation guide.
USB
LAN
Internet/LAN
Reset
NETGEAR
Trek N3000 Travel Router and Range Extender PR2000
Figure 1. Package contents
Your box contains the following items:
• T
rek N300 Travel Router and Range Extender PR2000
•Installation guide with cabling and T
 rek setup instructions
If any parts are incorrect, missing, or damaged, contact your NETGEAR de\
aler.
Position Your Trek
The Trek lets you access your network from virtually anywhere within the oper\
ating range of  your wireless network. However, the operating distance or range of your wireless connection 
can vary significantly depending on the physical placement of your Trek. For example, the 
thickness and number of walls the wireless signal passes through can lim\
it the range. 
Position your Trek according to the following guidelines:
• Place your T
 rek near the center of the area where your computers and other devices 
operate, and within line of sight to your wireless devices.
• Make sure that the T
 rek is within reach of an AC power outlet and near Ethernet cables 
for wired computers.
• Place the T
 rek in an elevated location, minimizing the number walls and ceilings be\
tween 
the router and your other devices. 
						

							Hardware Setup 9
 Trek N300 Travel Router and Range Extender PR2000
•
Place the Trek away from electrical devices such as these:
- Ceiling fans
- Home security systems
- Microwaves
- Computers
- Base of a cordless phone
- 2.4 GHz cordless phone
• Place the T
 rek away from large metal surfaces, large glass surfaces, insulated wall\
s, and 
other surfaces such as these:
- Solid metal door
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
Prepare Your Trek
To prepare your Trek for installation:
1. Carefully peel of
 f the protective film covering the end of your Trek.
PowerInternet
USB
LAN
Internet/LAN
Reset
NETGEAR
2. Place your Trek in an area suitable for installation (near a power outlet and accessib\
le to the 
Ethernet cables for your wired computers).
For more information about your choices of providing power to the Trek, see  Power 
Inputs  on page
  13. 
						

							Hardware Setup 10
Trek N300 Travel Router and Range Extender PR2000 
Get to Know Your NETGEAR Trek
Locate the hardware features on your Trek.
Internet Mode Switch
Select your Internet mode.
NETGEAR
NETGEARPR2000
Power
Internet
WiFi
USB
Internet via
Wired
Power Off Wireles
Internet via
Wired
Power Off Wireles
Figure 2. Internet via switch
Put the switch in one of the following positions:
• W
ired . Connect to the Internet with an Ethernet cable.
• Power Off. 
 Turn off the Trek.
• W
ireless . Connect to the Internet with a wireless link.