Nitsuko Nvm-2002 Voice Mail With Automated Attendant Programming Guide

							    Chapter 5:  Using Administrative and Maintenance Features
Issue 1-037
Setting the System Time
Description
This feature sets the time in the NVM-2 system.
Default
The System Time is not set.
Example
The System Time must be set when the NVM-2 is first installed and/or
the system batteries are so low that the system time is lost.  See the
Setup Guide for details.
Notes
The System Time in the NVM-2 and the phone system must be the
same.
Programming Instructions
To set the System Time:
1. 
Log onto System Administrator Mailbox (lowest numbered
extension) as follows:
From outside:
  Lift handset, dial NVM-2 phone number, wait for
the Main Greeting (Instruction Menu), dial #, dial extension
number, dial Security code if requested.
From your 124i extension:
  Press Voice Mail key. (Or, press
CALL key, dial *8. On Single Lines, dial *8).
From your Portrait extension:
  Press SPK, press ICM, dial NVM-
2 Direct Log-On Number (98) (or press Mailbox Logon key).
From your VS/DS01 extension:
  Press Intercom key, press MSG
key.  On Single Lines, dial *6.
2. 
Wait for NVM-2 to answer.  Dial Security Code, if requested.
3. 
Press SA for System Administrator Menu.
4. 
Press TI for System Time.
5. 
Follow the voice prompts
Related Programming
To set the System Date, see Setting the System Date
 in this chapter. 
						

							    Chapter 5:  Using Administrative and Maintenance Features
38Issue 1-0
Setting the System Date
Description
This feature sets the date in the NVM-2 system.
Default
The System Date is not set.
Example
The System Date must be set when the NVM-2 is first installed and/or
the system batteries are so low that the system date is lost.  See the
Setup Guide for details.
Notes
The System Date in the NVM-2 and the phone system must be the
same.
Programming Instructions
To set the System Date:
1. 
Log onto System Administrator Mailbox (lowest numbered
extension) as follows:
From outside:
  Lift handset, dial NVM-2 phone number, wait for
the Main Greeting (Instruction Menu), dial #, dial extension
number, dial Security code if requested.
From your 124i extension:
  Press Voice Mail key. (Or, press
CALL key, dial *8. On Single Lines, dial *8).
From your Portrait extension:
  Press SPK, press ICM, dial NVM-
2 Direct Log-On Number (98) (or press Mailbox Logon key).
From your VS/DS01 extension:
  Press Intercom key, press MSG
key.  On Single Lines, dial *6.
2. 
Wait for NVM-2 to answer.  Dial Security Code, if requested.
3. 
Press SA for System Administrator Menu.
4. 
Press DT for System Date.
5. 
Follow the voice prompts.
Related Programming
To set the System Time, see Setting the System Time
 in this chapter. 
						

							    Chapter 5:  Using Administrative and Maintenance Features
Issue 1-039
Getting the System Version Number
Description
This features plays the system version number for your NVM-2 system.
Default
The System Version is 1.02.
Example
You may need to know the System Version Number for troubleshooting
purposes.
Notes
Not applicable
Programming Instructions
To get the System Version Number:
1. 
Log onto System Administrator Mailbox (lowest numbered
extension) as follows:
From outside:
  Lift handset, dial NVM-2 phone number, wait for
the Main Greeting (Instruction Menu), dial #, dial extension
number, dial Security code if requested.
From your 124i extension:
  Press Voice Mail key. (Or, press
CALL key, dial *8. On Single Lines, dial *8).
From your Portrait extension:
  Press SPK, press ICM, dial NVM-
2 Direct Log-On Number (98) (or press Mailbox Logon key).
From your VS/DS01 extension:
  Press Intercom key, press MSG
key.  On Single Lines, dial *6.
2. 
Wait for NVM-2 to answer.  Dial Security Code, if requested.
3. 
Press SA for System Administrator Menu.
4. 
Press SV for System Version.
5. 
Follow the voice prompts.
Related Programming
None 
						

							    Chapter 5:  Using Administrative and Maintenance Features
40Issue 1-0
Initializing (Erasing) All System Messages
Description
This feature initializes (erases) the message database. All personal
(Subscriber) messages and system recordings (e.g., Main
Greeting/Instruction Menu) will be erased, and the default prompt, if
any, will be replaced.
Default
Not applicable
Example
If you initialize the system messages, your customized Main Greeting
will be erased, and NVM-2 will replace it with the default Main
Greeting (Thank you for calling.  If you are calling from a Touch
Tone phone...
).
Notes
The System Administrator’s mailbox must have a security code in order
to initialize the message database.
Programming Instruction
To initialize the system messages:
1. 
Log onto System Administrator Mailbox (lowest numbered
extension) as follows:
From outside:
  Lift handset, dial NVM-2 phone number, wait for
the Main Greeting (Instruction Menu), dial #, dial extension
number, dial Security code if requested.
From your 124i extension:
  Press Voice Mail key. (Or, press
CALL key, dial *8. On Single Lines, dial *8).
From your Portrait extension:
  Press SPK, press ICM, dial NVM-
2 Direct Log-On Number (98) (or press Mailbox Logon key).
From your VS/DS01 extension:
  Press Intercom key, press MSG
key.  On Single Lines, dial *6.
2. 
Wait for NVM-2 to answer.  Dial Security Code, if requested.
3. 
Press DM for Database Management Menu.
4. 
Press SI for System Initialization.
5. 
Follow the voice prompts for initializing the message database.
Related Programming
To erase only the messages in a specific Subscriber Mailbox,  see Erase
All Subscriber Messages 
in this guide. 
						

							    Chapter 5:  Using Administrative and Maintenance Features
Issue 1-041
Restoring the Initial (Default) System Settings
Description
This initializes the entire NVM-2 database.  All personal (Subscriber)
messages and system recordings (e.g., Main Greeting/Instruction Menu)
will be erased, and the default prompt, if any, will be replaced. In
addition, all programmable options will be set to their default values.
Default
Not applicable
Example
You may have to initialize the system if it does operate correctly due to
improper programming.
Notes
The System Administrator’s mailbox must have a security code in order
to initialize the Voice Mail database.
Programming Instruction
To restore the initial (default) system settings:
1. 
Log onto System Administrator Mailbox (lowest numbered
extension) as follows:
From outside:
  Lift handset, dial NVM-2 phone number, wait for
the Main Greeting (Instruction Menu), dial #, dial extension
number, dial Security code if requested.
From your 124i extension:
  Press Voice Mail key. (Or, press
CALL key, dial *8. On Single Lines, dial *8).
From your Portrait extension:
  Press SPK, press ICM, dial NVM-
2 Direct Log-On Number (98) (or press Mailbox Logon key).
From your VS/DS01 extension:
  Press Intercom key, press MSG
key.  On Single Lines, dial *6.
2. 
Wait for NVM-2 to answer.  Dial Security Code, if requested.
3. 
Press DM for Database Management Menu.
4. 
Press SI for System Initialization.
5. 
Follow the voice prompts.
Related Programming
To initialize (erase) only the personal (Subscriber) and system
messages, see Initializing (Erasing) All System Messages
 in this
chapter. 
						

							    Chapter 5:  Using Administrative and Maintenance Features
42Issue 1-0
Changing the Phone System Integration
Description
This changes the phone system that integrates with the NVM-2.  NVM-
2 integrates with the Portrait, Nitsuko 124i,  the Onyx VS or
Businesscom
 DS01.
Default
In a new installation, the default phone system is the Portrait.
Example
You are installing a new system with a Nitsuko 124i.  The system
defaults to Portrait.  You must change the phone system to 124i.
Notes
A System Administrator with a Security Code is required for changing
the phone system integration.
If the system is a new installation, you must set a security code for
extension 10 (lowest extension in the Portrait), and use extension 10 to
change the integration from the Portrait to one of the other phone
systems (124i, VS/DS01).
Programming Instruction
To change the phone system integration:
1. 
Log onto System Administrator Mailbox (lowest numbered
extension) as follows:
From outside:
  Lift handset, dial NVM-2 phone number, wait for
the Main Greeting (Instruction Menu), dial #, dial extension
number, dial Security code if requested.
From your 124i extension:
  Press Voice Mail key. (Or, press
CALL key, dial *8. On Single Lines, dial *8).
From your Portrait extension:
  Press SPK, press ICM, dial NVM-
2 Direct Log-On Number (98) (or press Mailbox Logon key).
From your VS/DS01 extension:
  Press Intercom key, press MSG
key.  On Single Lines, dial *6.
2. 
Wait for NVM-2 to answer.  Dial Security Code, if requested.
3. 
Press DM for Database Management Menu.
4. 
Press SI for System Initialization.
5. 
Press 3 to Initialize the Voice Mail database for a particular phone
system.
6. 
Enter the number corresponding to the phone system you wish to
enter:
     1 - Portrait
     2 - 124i
     3 - VS/DS
The system asks for a security code.
7. 
Enter the security code, and follow the voice prompts.
Related Programming
To initialize (erase) only the personal (Subscriber) and system
messages, see Initializing (Erasing) All System Messages
 in this
chapter. 
						

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