Nokia 3390 User Guide

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Remove the back cover
1&
2Press the back cover release
button.and slide the cover forward.
3Lift the cover off the phone and set 
it aside.
Remove the front cover
1Hold the phone as shown 
here.
2Gently pull the cover until it 
pops off the phone.
Remove the keypad
1Lift the keypad from the 
back of the old cover.
2Place the keypad into the 
back of the new cover. 
						

							[ 129 ]Reference information
18
Replace the front cover
1Align the top of the phone with 
the top of the front cover. 
2Push the phone toward the cover 
until it locks into place.
Replace the back cover
1Insert the two catches of the back 
cover in the corresponding slots 
in the phone. 
2Slide the cover towards the 
bottom of the phone until it locks 
into place.
•Batteries
This section provides information about the phone’s batteries. Be aware 
that the information in this section is subject to change.
Caution: Dispose of used batteries in accordance with any local 
regulations.
The tables shown in this section provide information about battery options 
that are available for your phone, charging times with the Rapid Travel 
Charger (ACP-8U), the Standard Travel Charger (ACP-7U), talk times, and 
standby times. Consult your service provider for more information.
Note: The charging times listed below are approximate. 
						

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Charging Times
Tip: The times displayed above allow your battery to obtain 
approximately 80% of its capacity. When this happens, the battery 
scroll bars on your phone’s screen stop scrolling. If you want to 
obtain 100% battery capacity, allow another 2 hours for a “trickle” 
or “maintenance” charge.
Standby and Talk Times
The times shown in the following table are estimates only and represent 
a range for either standby or talk times (not a combination of both). The 
operation time of the battery depends on conditions such as:
• Transmitting power level
• Signal (distance between the phone and the base station)
• Network parameters defined by the operator (operation mode - analog 
or digital)
• Phone use (WAP, games, SMS)
• Charging procedure used
Battery optionACP-7U ChargerACP-8U Charger
BMC-2 NiMH Battery 640 mAh2 hrs 45 min1 hr 30 min
BMC-3 NiMH Battery 900 mAh4 hrs2 hrs
BLC-2 Li-Ion Battery 850 mAh3 hrs 15 min2 hrs 15 min
Battery optionDigital talk timeStandby time
BMC-2 NiMH Battery 640 mAhup to 2 hrs 40 minup to 5.5 days
BMC-3 NiMH Battery 900 mAhup to 3 hrs 45 minup to 7.5 days
BLC-2 Li-Ion Battery 850 mAhup to 3 hrs 45 minup to 7.5 days 
						

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18
• Chargers and other accessories
This section provides information about the phone’s chargers and accessories. 
Be aware that the information in this section is subject to change as the 
chargers and accessories change.
The chargers and accessories that are described in this section are available 
for your phone. Contact your dealer for details. Also, refer to the accessories 
brochure that was included in your sales package for the entire line of 
Nokia Original Accessories.
Note: When a charger is not in use, disconnect it from the power 
source. Do not leave the battery connected to a charger for longer 
than a week, since overcharging the battery could shorten its life 
span. If left unused, a fully charged battery will discharge itself over 
time.
Standard Travel Charger (ACP-7U)
This is a lightweight (187g) and durable AC charger.
To use the Standard Travel Charger, plug it into a 
wall outlet and connect the lead from the charger 
to the base of your phone. 
Rapid Travel Charger (ACP-8U)
This is a lightweight (100g) and durable AC charger. 
Calls can be made during charging, even with a fully 
discharged battery.
To use the Rapid Travel Charger (ACP-8U), plug it into a 
standard 120V or 220V AC wall outlet, and connect the 
lead from the charger to the base of your phone.
The charger can also be used together with the optional 
Desktop Charging Stand. Approximate charging times 
for discharged batteries are shown in “Charging Times” on page 130. 
						

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Travel Charger (ACP-12) 
This charger is especially suitable for active 
travelers because it works with multiple voltages. 
Plug it into a standard 120V or 220V AC wall 
outlet, and connect the lead from the charger to 
the base of your phone.
Rapid Mobile Charger (LCH-9)
You can charge your phone’s battery from 
your vehicle battery by using the Rapid 
Mobile Charger. You can also use this 
lightweight charger with the Desktop 
Charging Stand. 
Calls are possible during charging. A green 
light indicates that the charger is ready for charging (when not charging) 
or finished charging (if it has been charging). The battery charging times 
are the same as those for the Rapid Travel Charger (ACP-8U).
The input voltage range is from 11 to 32V DC, negative grounding. Avoid 
prolonged charging with the Rapid Mobile Charger when the car engine 
is not running; this could cause your car battery to drain. Note also that, 
in some cars, the cigarette lighter plug is not provided with electricity if 
the ignition is not switched on.
Desktop Stand (DCV-10)
This charging stand allows you to charge your 
phone’s battery in an upright, obtainable position 
on your desk.
Used together with the Standard Travel Charger 
(ACP-7U), the Travel Charger (ACP-12), or the 
Rapid Travel Charger (ACP-8U), the Desktop Charging Stand is an 
economical choice when you need your phone close at hand, always ready 
for calls.  
						

							[ 133 ]Reference information
18
Spare Battery Charger (DDC-1)
Lightweight and stylish. this charger provides a 
convenient way to charge your spare battery. 
Compatible with Rapid Travel Charger (ACP-8U) 
or Standard Battery Charger (ACP-7U).
Mobile Holder (MBC-6)
Holds phone securely in place while driving or 
during charging. Can be used with Rapid Mobile 
Charger (LCH-9).
Headset Kit (HDE-2, HDC-5)
This headset provides handsfree operation. It connects 
directly to phone requiring no additional adapter.
Express Car Kit (CARK-125)
This compact charger provides full handsfree 
use by simply plugging into the cigarette lighter. 
The mobile holder holds the phone securely.
Leather Carry Sleeve (CSL-12)
A luxurious leather sleeve with standard belt clip.
Microfiber Carry Sleeve
A colorful, form-fitting carry sleeve with standard belt clip.
Purple - CSH-7   Gray - CSM-2   Blue - CSM-3 
						

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19. Technical information
Weight 4.2 oz. with standard battery 
Transmitting power 1.6 watt
Operating voltage 3.6v DC, 12VDC for car kit
Networks GSM 1900
Frequency band 1850 - 1910 MHz (TX)
1930 - 1990 MHz (RX)
Number of channels 299
Memory locations Up to 250 in SIM 
						

							[ 135 ]Troubleshooting
20
20. Troubleshooting
This section provides a table that lists some of the most commonly 
encountered problems and provides possible solutions.
ProblemPossible causePossible solution
My phone isn’t 
charging.The charger and the phone 
are not properly connected.Securely connect the 
charger to the phone.
The charger is not properly 
plugged in.Make sure that the charger 
is plugged in correctly.
My phone isn’t 
making/answering 
calls.The battery is not charged. Charge the battery.
The signal strength is poor. If you are indoors, move 
toward a window.
The phone line has changed. Press and hold   to 
select the correct line, 
1 or 2.
I can’t listen to my 
voice messages.You don’t have voice mail 
service.Call your wireless service 
provider.
You have not set up your 
voice mailbox with your 
service provider.Call your wireless service 
provider.
You have not saved your 
voice mail number in your 
phone.Refer to “Voice mail++” 
on page 40.
The voice mail number you 
have saved is incorrect.Call your wireless service 
provider.
You have forgotten your 
password or are entering it 
incorrectly.Call your wireless service 
provider. 
						

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21. Frequently asked 
questions (FAQ)
This section lists and answers the questions that you most frequently ask. 
Where necessary, the answers refer you to the appropriate section within 
this guide.
Note: Some of the answers tell you to use menu shortcuts. For a 
complete listing of these shortcuts, refer to “List of menu shortcuts” on 
page 22.
Q. How do I lock my phone?
A. Press Menu
 5 6 1
, press Select
, enter your PIN code, and press OK
. 
Scroll to On
 and press OK
.
Refer to “PIN and PUK codes” on page 71 for details.
Q. How do I unlock my phone?
A. Press Menu
 5 6 1
, press Select
, enter your PIN code, and press OK
. 
Scroll to Off
 and press OK
.
Refer to “PIN and PUK codes” on page 71 for details.
Q. What is my lock code?
A. The lock code enables you to lock your phone, thus preventing someone 
else from using it. The default lock code is 1234 (depending on your 
service provider). However, you should change this code immediately.
Refer to “PIN and PUK codes” on page 71 for details.
Q. What is my security code?
A. The default security code is 12345. However, it is suggested that you 
change this code immediately. Certain features can be used only after 
the correct security code has been successfully entered.
Refer to “Security code” on page 73 for details. 
						

							[ 137 ]Frequently asked questions (FAQ)
21
Q. How do I lock the keypad?
A. To lock the keypad:
•Press Menu
 . 
Refer to “Lock the keypad (Keyguard)” on page 70 for details.
Q. How do I unlock the keypad?
A. To unlock the keypad: 
•Press Unlock
 and  .
Refer to “Lock the keypad (Keyguard)” on page 70 for details.
Q. How do I make the ringing louder?
Refer to “Profiles” on page 62 for details.
Q. How do I change the ringing tone?
Refer to “Profiles” on page 62 for details.
Q. How do I store my voice mailbox number?
A. Press Menu
 2 10 2
. Enter your voice mailbox number, then press OK
. 
This number can be up to 32 digits long. 
This voice mailbox number is valid unless your phone number changes. If 
your phone number changes, you will have to save a new voice mailbox 
number. Refer to “Save the voice mailbox number” on page 41 for details.
Q. How do I call my voice mailbox number (retrieve voice messages)?
When your phone alerts you to new voice messages, press Listen
 and 
follow the prompts. If you’d rather listen later, press  .
To listen to your voice messages at a later time, perform one of the 
following actions:
• If you’ve saved your voice mailbox number in your phone, press 
and hold   to call your voice mailbox. 
• Call your voice mailbox number as you would any other telephone 
number, then follow the directions provided.
See “Voice mail++” on page 40 for details.