Nortel Audio Conferencing Unit User Guide

							 
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Audio Conferencing Unit
User Guide 
						

							 
i 
Canadian & US Safety Installation Instructions 
Please Read Carefully 
WARNING  
: To avoid electrical shock hazard to personnel or equipment damage observe the 
following precautions when installing telephone equipment:
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at 
the network interface.
4. Use caution when installing or modifying telephone lines.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of 
important operating and maintenance (servicing) instructions in the literature accompanying the 
product.
This symbol (if applicable) on the product is used to identify the following important information: 
For equipment with internal mains supplies: 
• Mains nominal AC voltage 110-120 V~ ; 50/60 Hz
• Mains nominal AC voltage 220-240 V~ ; 50/60 Hz
This equipment may only be connected to the Host equipment (Norstar or Companion equipment) 
and may not be be connected directly to the Public Switcherd Telephone Network (PSTN). 
						

							 
ii 
For equipment with external mains adapters: 
CAUTION  
: Intended for use in a protected environment. Use only a Nortel supplied or recommended mains 
power adapter marked as indicated below:
The  marking on the product indicates compliance with the EU Low Voltage Directive (LVD) and the 
Electromagnetic Compatibility Directive (EMCD). Mains Supply
(Input Voltage)Output
VoltageRated Current Approval Markings Polarity Marking
240 V ac 9 V dc 0.6 A maximum 
CLASS II POWER 
SUPPLY 
230 V ac 9 V dc 0.6 A maximum 
CLASS II POWER 
SUPPLY 
110 V ac 9 V dc 0.6 A maximum 
CLASS 2 POWER 
SUPPLY             
- VE
+VE
- VE
+VE
NRTL/Cor
- VE
+VE 
						

							 
iii 
Important Safety Instructions 
Please Read Carefully 
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of 
fire, electric shock and injury of persons, including the following:
1.  
Read and understand all instructions  
.
2. Follow the warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. 
Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, 
in a wet basement or near a swimming pool.
5. Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage 
to the product.
6. This product should never be placed near or over a radiator or heat register. This product should not be 
placed in a built-in installation unless proper ventilation is provided.
7. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused 
by persons walking on it.
8. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
9. Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but have it sent to a qualified service 
person when service or repair work is required.
11. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the follow-
ing conditions:
a. When the power supply cord or plug is damaged or frayed.
b. If the product has been exposed to rain, water or liquid has been spilled on the product, disconnect and 
allow the product to dry out to see if still operates; but do not open up the product.
c. If the product housing has been damaged.
d. If the product exhibits a distinct change in performance.
12. Avoid using telephone equipment during an electrical storm. There may be a remote risk of electric shock 
from lightning.
13. Do not use the telephone equipment to report a gas leak in the vicinity of the leak.
14.  
CAUTION  
: To eliminate the possibility of accidental damage to cords, plugs, jacks, and the telephone equip-
ment, do not use sharp instruments during the assembly procedures.
15.  
Save these instructions  
. 
						

							 
iv 
CANADIAN AND US REGULATIONS  
NETWORK CONNECTION (Canada, United States)  
This device complies with the requirements of Part 68 of the FCC Rules and Industry Canada CS03, Issue 8, for 
connection to the Host equipment (Norstar or Companion equipment) only, and may not be connected directly 
to the Public Switched Telephone Network (PSTN).
FCC registration number: This equipment complies with Part 68, Rules and Regulations, of the FCC for connec-
tion to Host equipment (Norstar or Companion equipment) and may not be connected directly to the Public 
Switched Telephone Network (PSTN). The FCC registration number appears on a sticker affixed to the equip-
ment. 
For more regulatory information, refer to Norstar Installation Guide that came with your system.  
EMI/EMC
Note  
: This device complies with Class A EMI requirements when connected to host equipment that meets Class 
A and Class B when connected to host equipment that meets Class B. For more information about compliance, 
refer to Norstar Installation Guide that came with your system.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s 
authority to operate the equipment.  
For Class A Host equipment  
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 
15 of the FCC Rules, and ICES-003 Class A Canadian EMI requirements. Operation is subject to the following two 
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference 
received, including interference that may cause undesired operation.
These limits are designed to provide reasonable protection against harmful interference in a commercial envi-
ronment.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accor-
dance with the instructions, may cause harmful interference to radio communications. 
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will 
be required to correct the interference at his own expense.  
For Class B Host equipment  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 
15 of the FCC Rules, and ICES-003 Class B Canadian EMI requirements. Operation is subject to the following two 
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference 
received, including interference that may cause undesired operation.
These limits are designed to provide reasonable protection against harmful interference in a residential installa-
tion. 
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accor-
dance with the instructions, may cause harmful interference to radio communications. 
However, there is no guarantee that interference will not occur in a particular installation.  
						

							 
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If this equipment does cause harmful interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the 
following measures: 
• Reorient or relocate the receiving antenna. 
• Increase the separation between the equipment and receiver. 
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 
• Consult the dealer or an experienced radio/TV technician for help. 
Changes or modifications not expressly approved by the party responsible for compliance could void the userís 
authority to operate the equipment.  
Warranty Information  
Do not attempt to repair this equipment. If you experience trouble, call or write for warranty and repair informa-
tion.   
Address for warranty and repairs in the United States:  
Nortel (Northern Telecom)
640 Massman Drive,
Nashville, TN, 37210 
USA 
For more information call 1-800-4NORTEL  
Address for warranty and repairs in Canada  
:
Nortel (Northern Telecom)
30 Norelco Drive
Weston, Ontario, M9L 2X6
Canada
For more information call 1-800-4NORTEL. 
						

							 
vi 
						

							 
About the Norstar Audio Conferencing Unit 
The Audio Conferencing Unit connects to a Norstar™ Integrated Communication 
System (ICS) to provide high-quality audioconferencing capability. This system 
enables full-duplex, two-way voice communication across the telephone network.
This guide describes the Audio Conferencing features available to users as well as 
troubleshooting procedures. Most features available from an Audio Conferencing 
Unit are accessed by pressing   followed by   and then entering a feature or 
access code on the dialpad. The feature list in this guide shows     plus the 
code for each feature. Where applicable, steps are included to assist you with using 
the features.
For more information about feature operations, accessing feature operations or 
feature codes, see your System Coordinator.
To ensure best performance:
• Locate the unit in a quiet environment, with soft furnishings — such as 
carpets, curtains, and sound-absorbing walls and ceilings.
• Place the unit at the center of a table or desk.
• Keep papers and other objects away from the unit.
• Seat all participants the same distance from the unit.
• Speak at normal conversation levels.
• Direct your voice toward the unit.
• Do not move the unit during a call. 
™ Norstar is a trademark of Northern Telecom. 
™ Clarity by Polycom is a trademark of Polycom. 
						

							 
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Using your Audio Conferencing Unit 
The Audio 
Conferencing Unit 
components
Operating the Audio 
Conferencing Unit  
To place a call:
1. Press   to turn the Audio Conferencing Unit on and dial the number.
To answer a call:
1. Press   when you hear the Audio Conferencing Unit ringing.
To adjust the speaker volume:
1. Press   to decrease or increase the sound level.
To control the microphone:
1. Press   to prevent the other party from hearing your conversation. The 
microphone status lights will change to blinking red. Press again to resume 
two-way communications.  
Accessing Norstar 
features  
Your Norstar system provides many features, such as Conference, Transfer, Hold 
and answering or making a second call, that are accessed by pressing  . Refer to 
the   
Audio Conferencing Unit Feature List  
 later in this guide.
BACEDF
NMOKJLHGI
OPER
XWYRPSUTV
On/Off 
Indicator LightVolume 
Indicator 
Light
Norstar Feature 
Activation ButtonSpeaker Volume 
Button
Microphone Mute 
Button
On/Off 
Button