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Nortel Business Communications Manager Telephone Feature Card Instructions Manual

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    							©200 1 Norte l N etw ork s
    Busines sCommunication sManager 
    						
    							Pag e 3
    This card shows the Business Series Terminals buttons. The table below shows
    which buttons to use on the different types of N ortel Networks telephones.
    ²¡ßCancel²£¡ß
    Listen to music (provided by your office) through your telephone speaker when
    you are not on a call.
    ²¥âCheck what is programmed on any button. Use when labeling buttons.
    ²ààBriefly display the approximate length of your current or most recent call.
    ²ÝCancel ²£ÝSend your calls to another telephone in your system.
    ²àÝPut a call on hold so that it can be picked up from any telephone in your system.
    The display shows a three-digit retrieval code.
    To retrieve a parked cal l from a telephone, press an intercom button and dial the
    retrieval code. On the T7100/M7100 telephone, just lift the handset and dial the
    retrieval code.
    ²àßAnswer any ringing telephone.
    Press
    ²àßand dial that telephone’s extension number.
    ²àÞAnswer a call that is ringing at another telephone in your pickup group. The
    external call that has been ringing longest is answered first.
    Button NameT7100, T7208,
    T7316M7100, M7208,
    M7310, M7324M7100N, M7208N,
    M7310N, M7324N
    Feature²
    ÄÄ
    Hold³
    úú
    Volume ControlÃ
    ÃÃ
    Release¨
    ¨¨
    Telephone features
    Background
    Music
    Button
    Inquiry
    Call Duration
    Timer
    Call Forward
    Call Park
    Call Pickup -
    directed
    Call Pickup -
    group
    Buttons 
    						
    							Page 4
    ²¡âÚ
    Answer the next call. If more than one call is waiting, priority is given to incoming
    external calls over callback, camped, or transferred calls.
    ²¡ÛRe-route a call to another telephone even if all its lines are busy.
    Press
    ²¡Û, then dial the extensionnumber of the receiving telephone.
    ²ß¡Change the dialing filters on a line or telephone, or gain external access to your
    system. Dialing filters determine which numbers you can dial.
    Press
    ²ß¡and enter a password provided by your System Administrator
    to change your class of service.
    ²ÜEstablish a conference call between yourself and two other p a rties.
    1. Make or answer the first call.
    2. Put the first call on hold.
    3. Make or answer the second call.
    4. After the second call is connected, press
    ²Ü.
    5. Press the line or intercom button of the first held call (not required on the T7100/
    M7100 telephone).
    6. Press
    ¨toend the conference call.
    To remove yourself from a conference permanently (unsupervised conference):
    Press
    ²àâ. The other two callers remain connected. (Some external lines
    may not suppor t this feature. See your System Administrator.)
    To put a conference on hold:
    Press
    ³. The other two callers can still talk to each other.
    To split a conference:
    Press the line or intercom button of one caller to consult privately while the other
    caller is on hold. To re-establish the conference, press
    ²Ü.
    To disconnect one party:
    Press the line or intercom button of the caller you want to disconnect, then press
    ¨.Press the line or intercom button of the remaining caller to resume your
    conversation.
    To independently hold two calls:
    Press the line or intercom button of the first caller, then press
    ³. The second
    caller is automatically put on hold. To re-establish the conference, retrieve one call
    from hold, press
    ²Ü, then retrieve the second call from hold.
    ²¥àAdjust the contrast of your display.
    Press
    ²¥à, then press a number fromÚto á (depending on your
    telephone). Press
     ³ to set your choice.
    ²¥¡ÛChoose one of three methods of dialing.
    1. Press
    ²¥¡Û.
    2. Press
    £to select the mode.
    3. Press
     ³to store the mode.
    Standard Dial: Select a line, then dial the number. (Standard Dial is always
    available, even when another dialing mode is selected.)
    Call Queuing
    Camp-on
    Class of
    service
    password
    Conference
    Contrast
    adjustment
    Dialing modes 
    						
    							Pag e 5
    Automatic Dial: Dial the number without choosing a line button first. Your prime
    line is automatically selected for the call.
    Pre-Dial: Dial the number, then press a line button to place the call. Edit the
    number by pressing
    Ãbefore placing the call.
    ²¡ÞCancel ²£¡ÞWhen you are not on a call prevent all incoming calls, except priority calls, from
    ringing at your telephone. When you are on a call, block an incoming priority call.
    ²¡âÛCancel ²£¡âÛUse both the handset and speaker while you are on a call.To avoid electronic
    feedback, keep the handset away from the speaker during the call, and press
    ¨to hang up.
    ³Temporarily suspend a call.
    To retrieve a held call, press the line button for the held call.
    (Press
    ³on the T7100/M7100 telephone.)
    Exclusive Hold
    ²àáor²³
    Temporarily suspend a call and prevent other telephones from picking it up.
    ²¥ÞâÚSelect Primary Language for the telephone display.
    ²¥ÞâÛ
    Select Alternate Language for thetelephone display.
    ²¥ÞâÜ
    Select Alternate Language 2 for the telephone display.
    ²¥ÞâÝ
    Select Alternate Language 3 for the telephone display.
    ²ÞAutomatically redial the last external telephone number that you dialed.
    ²ßÝWith a line pool, telephones can share several lines for making calls.
    1. Press
    ²ßÝ or an intercom button.
    2. Enter a line pool access code. (See your System Administrator for a list.)
    ²¡ÝCancel ²£¡ÝSend calls arriving on an external line to another telephone outside your system.
    (Some external lines may not suppor t this feature. See your System
    Administrator.) This feature is not available on the T7100/M7100 telephone.
    ²àÚGenerate a Link signalÜto access a PBX or other host exchange.
    ²¡â¡Generate a tone for as long as you hold down a button. This is used to
    communicate with devices like fax or answering machines.Long tones are in
    effect only for your current call.
    DoNot
    Disturb
    Group
    Listening
    Hold
    Language
    Choice
    Last
    Number
    Redial
    Line pools
    Line
    Redirection
    Link
    Long Tones 
    						
    							Page 6
    ²ÚCancel ²£Ú
    Send a message to another telephone within your system.
    To view and reply to your messages:
    1. Press
    ²ßÞ.
    2. Press
    ¥and£to view your message list.
    3. Press
    âto call the person who left you the message.
    To erase a message:
    1. Press
    ³while viewing a message.
    ²¥¡ÚChange the position of your line or hunt group buttons.
    1. Press
    ²¥¡Ú.
    2. Press the line button that you want to move.
    3. Press the button that you want to move the line to.
    4. Press
    ¨. The two buttons are exchanged.
    5. Update the button label strip on your telephone.
    Line buttons cannot be exchanged withintercom, answer or Handsfree buttons.
    ²¡ÚáBlock the outgoing name and/or number on a per-call basis.
    1. Press
    ²¡Úá.
    ²ßâ and code (1 to 3) and zone (0 to 6)Make a page announcement through either the internal (code 1) or external (code
    2) speakers, or both (code 3). Zone 0 pages all zones.
    Page announcements are programmed to timeout after a pre-selected amount of
    time which is set by your System Administrator.
    Internal page
    ²ßÚand zone (0 to 6)
    Make a page announcement to all, or to a specific group of telephones, through
    the telephone speakers. Zone 0 pages all zones.
    External page
    ²ßÛ 
    Make a page announcement through an external loudspeaker system.
    Internal and external page
    ²ßÜand zone (0 to 6)
    Make a page announcement through both your telephone speakers and an
    external loudspeaker system. Zone 0 pages all zones.
    ²à¡Program in an external autodial sequence to inser t a 1.5 second delayÝ.
    For pulse dialing:
    ¥also inserts a 1.5 second delay.
    ²ßáInterrupt a person who is on a call.
    A person on another call can press
     ²¡Þ (Do Not Disturb) to block priority
    calls.
    Messages
    Moving line
    buttons
    Name and
    number
    blocking
    Page
    Pause
    Priority 
    						
    							Pag e 7
    ²¡ÜChange the privacy setting for an external line. If a line normally has privacy, this
    permits another telephone that shares the line to join your call by selecting the
    line while you are using it. If a line normally has privacy disabled, this prevents
    another telephone that shares the line from joining your call by selecting the line
    while you are using it. The privacy setting is re-established once you end your call
    or when you enter the Privacy feature code again.
    ²ÛCancel ²£ÛMonitor a busy or unanswered telephone, or a busy line pool within your system.
    Ring Again signals you to call back when the telephone or line pool becomes
    available.
    ²¥ßSelect a distinctive ring to help differentiate between yourtelephone and others
    nearby.
    1. Press
    ²¥ß.
    2. Enter the ring type number (
    Úto Ý).
    3. Press
    ³.
    ²¥¡âMake your telephone ring so that you can adjust the volume. You can also adjust
    the volume any time your telephone rings.
    ²¥áStore more than one autodial number or external carrier featurecode on one
    memory button by inser ting a break point
    ßbetween numbers or codes. The first
    press of the button dials the first number or code; the next press dials the next
    number or code. You can program up to four numbers or codes separated by
    break points.
    ²ßàSave a number to redial later. Enter the code while you are on a call that you have
    dialed to save the number. Enter the code when you are not on a call to redial the
    saved number.
    Show service schedules
    ²¡àâ
    Display the modes that have been turned on at a designated control set.
    Ringing service
    ²¡àÚCancel ²£¡àÚ
    Turn on one of six schedules for alternative ringing/call answering arrangements
    from a designated control telephone.
    Restriction services
    ²¡àÛCancel ²£¡àÛ
    Turn on one of six services for restrictions on par ticular lines or telephones from a
    designated control telephone. You will be required to enter a password.
    Routing services
    ²¡àÜCancel ²£¡àÜ
    Turn on one of six services for routing on particular lines or telephones from a
    designated control telephone. You will be required to enter a password.
    Privacy
    Ring Again
    Ring type
    Ring
    volume
    Run/Stop
    Saved
    Number
    Redial
    Service
    Schedules 
    						
    							Page 8
    ²â
    Dial an external telephone number using a two-digit code. There are two types of
    speed dial codes: system (01 to 70) and personal (71 to 94). System speed dial
    codes can be used from any display telephone in the system. They are assigned
    by your System Administrator. Personal speed dial codes are used exclusively at
    your telephone. To make a call using a speed dial code:
    1. Press
    ²â.
    2. Enter the two-digit code for the number (01 to 70 for system speed dial, 71 to
    94 for personal speed dial).
    To program personal speeddial numbers:
    1. Press
    ²¥Ý.
    2. Enter a two-digit code from 71 to 94.
    3. Specify the external line by pressing a line button, a line pool button, or the
    intercom button. If you don’t specify the external line, the system automatically
    chooses a line for the call.
    4. Dial the telephone number you want to program (up to 24 digits).
    5. Press
    ³.
    6. Record the code and number you have just programmed.
    You cannot program personal speed dial numbers while someone else is
    programming your system.
    ²¡âßCancel ²£¡âßChange the first line of the display to the current time and date.
    ²¡âÜBriefly display the time and date while you are on a call.
    ²àâSend a call to another telephone within your system, or to an external telephone.
    You may not be able to transfer a call on an external line to an external telephone,
    depending on the capabilities of the lines.
    1. Make or answer a call.
    2. Press
    ²àâ.
    3. Call the person you want to transfer the call to.
    4. Stay on the line if you wish to speak to the person first.
    5. Press
    ¨to complete the transfer.
    If an external call is transferred to a busy internal or network extension, or is not
    answered after a few rings, the call automatically rings you back.
    ²¡ââAnswer an external call that is ringing on a line that has been placed into a
    Ringing Service schedule from any telephone in your system. This feature does
    not work for a private line.
    ²ßßMake a voice announcement or begin a conversation through the speaker of
    another telephone without first making the other telephone ring.
    Speed Dial
    Static time
    and date
    Time
    Transfer
    Trunk
    Answer
    Vo i c e c a l l 
    						
    							Page 9
    ²¡¡Cancel ²£¡¡Prevent your telephone from receiving voice calls.
    Do Not Disturb (
    ²¡Þ)also prevents your telephone from receiving voice
    calls.
    ²¡âÝProgram in an external autodial number to cause the system to wait to receive dial
    tone
    àfrom another system before proceeding with the dialing sequence.
    The following features are available only if you subscribe to Call Display services
    from your local telephone company.
    ²¡ÚÞCancel ²£¡ÚÞHave the system automatically delete the oldest log item from a full Call Log, so
    that a new log item can be stored.
    ²¡ÚÚDisplay the name, number or line name of a ringing or held call. Press£to
    move through the information displays.
    ²¡ÚÛCall Log displays use the following special characters:
    1(underline) identifies a new itemøidentifies answered calls¤identifies long distance calls/identifies that the information has been sho rtened
    To view your Call Log:
    1. Press
    ¥to view old items.
    Press
    £to view new items.
    Press
    âto return to the last viewed item.
    2. Press
     £and¥to move through your items.
    3. Press
     Ãto view more information on an item.
    To erase a Call Log entry:
    1. Press
    ³while viewing an item.
    To return a call from your Call Log:
    1. Display the desired number on your telephone.
    2. Edit the number, if required.You can add numbers for long distance dialing or
    line pool access or remove numbers using
    Ã.
    3. Press a line button.
    4. Lift the handset.
    ²¥¡ÝSelect the type of calls that will automatically be stored in your Call Log. Press£
    to see the next setting. Press³to select the displayed setting.
    ²¥¡ÞProgram a four-digit password for your Call Log. To remove a forgotten password,
    see your System Administrator.
    ²¡ÚÜStore caller information for your current call in your Call Log.
    Voice call
    deny
    Wait for dial
    tone
    Call Display Services
    Autobumping
    Call
    Information
    Call Log
    Call Log
    options
    Call Log
    password
    Logit 
    						
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