Nortel CallPilot Message Networking User Guide

Part No. P0919430 02
CallPilot
Message Networking
User Guide 

P0919430 02
CallPilot Message Networking User 
Guide
Copyright © 2001 Nortel Networks
All rights reserved. 2001.
The information in this document is subject to change without notice. The statements, configurations, technical data, and 
recommendations in this document are believed to be accurate and reliable, but are presented without express or implied 
warranty. Users must take full responsibility for their applications of any products specified in this document. The information 
in this document is...

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CallPilot Message Networking User Guide
CallPilot Message Networking User Guide
About Message Networking
This guide explains how to use Message Networking with your personal mailbox.
Message Networking links CallPilot or other voicemail systems at different locations.
Digital networking and AMIS
Message Networking uses digital networking and Audio Message Interchange Specification 
(AMIS) to exchange messages.
Digital networking
Digital networking uses Transmission Control Protocol/Internet Protocol...

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Sending a network message
The diagram Sending a network message shows how messages are sent between different company 
sites on the same network. In the example, Sue works in the Vancouver office and Mark works in 
the Miami office.
If Sue wants to send Mark a message, she can send the message using Site-Based Addressing, 
Direct Addressing, or to Mark’s Network Delivery Mailbox. Since Mark has a Network Delivery 
Mailbox on the local Vancouver...

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CallPilot Message Networking User Guide
What you need to know to use Message Networking
You must know how to use CallPilot to send messages to mailboxes at other sites. This includes 
knowing how to open your mailbox, record messages, send messages and retrieve messages. For 
information about using CallPilot features, refer to the CallPilot Quick Reference Guide for the 
interface you use, or the CallPilot Reference Guide.
To use this guide, you must...

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Checking which mailbox interface you use
CallPilot supports the Norstar Voice Mail and CallPilot interfaces.
Use this procedure to check which mailbox interface you use, then follow the procedures that 
apply to your interface.
To check which mailbox interface you use
1Press ≤·°⁄.
Follow the voice prompts or the display button options to open 
your mailbox.
2Check the display to see which interface you use:
This is the Norstar Voice Mail...

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CallPilot Message Networking User Guide
Sending a message using a Network Delivery Mailbox
Network Delivery Mailboxes make it easy to send messages to a mailbox at a remote location. The 
Network Delivery Mailbox makes sending a message across the country as easy as sending it down 
the hall. A Network Delivery Mailbox is a pre-programmed direct address to a mailbox at a 
different site on the network. Each Network Delivery Mailbox has a local mailbox...

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To send a message using a Network Delivery Mailbox -
CallPilot
1Open your mailbox using ≤·°⁄.
Follow the voice prompts or the display button options to open 
your mailbox.
2Press COMP
 or ‡fi to open the Compose Message menu.
3Enter the Network Delivery Mailbox number and
press DONE
 or £.
4Press REC
 or fi to begin recording.
5Press OK
 or £ when you are done.
6Press SEND
 or ‡· to send the message.
7Press ® to end the session.
No messages
COMP...

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CallPilot Message Networking User Guide
Sending a message using Site-Based Addressing
Site-Based Addressing lets you send a message to a mailbox at another location on the network. To 
use Site-Based Addressing to send a message, you must know the network address of the 
destination site and the mailbox number of the person you want to send the message to.
Ask your System Administrator for a list of destination sites on your network.
To send a message using...

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To send a message using Site-Based Addressing -
CallPilot
1Press ≤·°⁄.
Follow the voice prompts or display options to open your mailbox.
2Press COMP
 or ‡fi to open the Compose Message option.
3Enter the site prefix and the mailbox number and
press OK
 or £.
4The display shows the destination mailbox name and mailbox 
number.
5You can enter another address
or
press DONE
 or £ if you are finished entering addresses.
6Press REC
 or fi and record...