Nortel Modular Ics 5.0 System Coordinator Guide
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Page 81
Time savers for making calls /81
P0941565 02 Modular ICS 5.0 System Coordinator Guide
3 *
9 *
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Restrictions
0 *
2 *Ô
Allow saved
no:
> *CHANGE
Y45 N45
Displays
You have saved a speed dial number that
displays a name rather than the number. The
number is dialed correctly, but you cannot
see it.
You have tried to save the...
Page 82
P0941565 02 Modular ICS 5.0 System Coordinator Guide
Handling many calls at once
Using Hold
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2$;;
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Retrieving a held call
...
Page 83
Handling many calls at once /83
P0941565 02 Modular ICS 5.0 System Coordinator Guide
Listening on hold
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= 7
3 *
!
9 &
A
Holding...
Page 84
84/ Handling many calls at once
Modular ICS 5.0 System Coordinator Guide P0941565 02
Using Call Queuing
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Page 85
P0941565 02 Modular ICS 5.0 System Coordinator Guide
Transferring calls
Using the transfer feature
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Transferring a call
$ *
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= 6
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¨...
Page 86
86/ Transferring calls
Modular ICS 5.0 System Coordinator Guide P0941565 02
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Transferring externalcalls
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...
Page 87
Transferring calls /87
P0941565 02 Modular ICS 5.0 System Coordinator Guide
Canceling a transfer
$ *
²£àâCANCL.
= -
¨
Displays
You are talking to the person you want to
transfer the call to. Press
RETRYif you decide
to transfer the call to someone else. Press
¨orJOINto...
Page 88
88/ Transferring calls
Modular ICS 5.0 System Coordinator Guide P0941565 02
Using Camp-on
!
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= %
6
-
6
...
Page 89
Transferring calls /89 P0941565 02 Modular ICS 5.0 System Coordinator Guide Displays You tried to camp a call to a telephone that already has a camped call. The call has come back to you. Press th e CALLBACK button or the line button to reconnect to the call. On the M7100 or the T7100 set, just pick up the receiver. The person to whom you redirected a call has Do Not Disturb active on the telephone. The call has come back to you. Press the CALLBACKbutton or the line button to reconnect to the call. On...
Page 90
90/ Transferring calls
Modular ICS 5.0 System Coordinator Guide P0941565 02
Parking a call
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= ? * 4
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Retrieving a parked call
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Using Call Park
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