OKI C3530 User Manual

C3530 MFP User’s GuideTroubleshooting > 111
TROUBLESHOOTING
CLEARING PAPER JAMS
Provided that you follow the recommendations in this guide on 
use of print media, and you keep the media in good condition 
prior to use, your printer should give years of reliable service. 
However, paper jams occasionally do occur, and this section 
explains how to clear them quickly and simply.
One of the main causes of paper jams is media that has been left 
in the cassette tray while the machine is in a high humidity...

C3530 MFP User’s GuideTroubleshooting > 112
2. Remove any loose paper from the entry to the sheet 
feeder.
3. If there is any paper trapped in the feed mechanism.
(a) Lift the feeder mechanism by the colored tab (2).
(b) Remove any paper from ADF mechanism.
4. Lower the ADF cover (1).
IN THE PRINTER SECTION
1.If a sheet is well advanced out of the top of the printer, 
simply grip it and pull gently to  draw it fully out. If it does 
not remove easily, do not use excessive force. It can be 
removed from...

C3530 MFP User’s GuideTroubleshooting > 113
3. Press the cover release and open the printer’s top cover 
fully.
       
Printer top cover open.jpg  
  
4. Note the positions of the 4 cartridges.
        
ID Positions.jpg  
   
WARNING!
If the printer has been po wered on, the fuser may be 
hot. This area is clearly labelled. Do not touch this 
area.
1. Cyan cartridge 2.Magenta cartridge
3. Yellow cartridge 4.Black cartridge
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C3530 MFP User’s GuideTroubleshooting > 114
It will be necessary to remove the four image drums to 
gain access to the paper path.
5. Holding it by its top center, lift the cyan image drum, 
complete with its toner cartridge (1), up and out of the 
printer.
   
ID & Toner out.jpg  
6. Put the cartridge down gently on to a piece of paper to 
contain any toner spillage.
  
CAUTION!
The green image drum surf ace is very delicate and 
light sensitive. Do not touch it and do not expose it to 
normal room...

C3530 MFP User’s GuideTroubleshooting > 115
7. Repeat this removal procedur e for each of the remaining 
image drum units.  
     
IDs & Toners out.jpg  
8. Look into the printer to check whether any sheets of paper 
are visible on any part of the belt unit.
9. Remove any sheets of paper as follows: 
>To remove a sheet with its le ading edge at the front of 
the belt (1), carefully lift the sheet from the belt and 
pull it forwards into the internal drum cavity and 
withdraw the sheet.
  
CAUTION!
Do not...

C3530 MFP User’s GuideTroubleshooting > 116
    paper jam belt.jpg  
>To remove a sheet from the central area of the belt, 
carefully separate the sheet from the belt surface and 
withdraw the sheet.
    
paper jam belt.jpg  
> To remove a sheet just entering the fuser , separate 
the trailing edge of the sheet from the belt, push the 
fuser pressure release lever (1) towards the front and 
down to release the fuser’s grip on the sheet, and 
withdraw the sheet through the drum cavity area. Then 
allow...

C3530 MFP User’s GuideTroubleshooting > 117
10. Starting with the cyan image drum unit nearest the fuser, 
replace the four image drums into the drum cavity, 
making sure to locate them in the correct order.
       
ID Positions.jpg  
    >Holding the complete assembly by its top center, lower 
it into place in the printer, locating the pegs at each 
end into their slots in the sides of the printer cavity.
11. Lower the printer top cover but do not press down to latch 
it closed yet. This will protect...

C3530 MFP User’s GuideTroubleshooting > 118
> If the sheet is low down in this area and difficult to 
remove, it is probably still gr ipped by the fuser. In this 
case raise the top cover, reach around and press down 
on the fuser pressure release lever (1).
   
Paper Jam fuser release.jpg  
13. If you are not using the rear stacker, close it once paper 
has been removed from this area.
14. Press the front cover release and pull open the front cover.
  
front cover open release.jpg  
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C3530 MFP User’s GuideTroubleshooting > 119
15. Check inside the cover for sheets in this area and remove 
any that you find, then close the cover.
    
Paper Jam front cover.jpg  
16. Pull out the Cassette Tray and ensure that all paper is 
stacked properly, is undamaged, and that the paper 
guides are properly positioned against the edges of the 
paper stack. When satisfied, replace the tray.
   
Cassette Tray wPaper.jpg  
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C3530 MFP User’s GuideTroubleshooting > 120
17. Close the front cover.
    
front cover close.jpg  
18. Close the printer top cover and press down firmly so that 
the cover latches closed.
19. Gently  lower the scanner on to its supports.
FAX PROBLEMS
The machine will not dial a telephone number :
Check the power cable and wall outlet. Make sure that the 
telephone line (not external telephone or handset) is connected 
to the LINE socket on the back of the machine. If an external 
telephone is installed,...