Panasonic Cf W4gwczzbm Owners Manual
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51 Troubleshooting 1Connect the AC adaptor. Do not interrupt the reinstallation procedure before completion, for example by turning off the computer or pressing the Ctrl + Alt + Del key, as this may prevent Windows from starting up, or may cause data to be lost so that the reinstallation procedure cannot be executed. 2Change the settings in the Setup Utility. Make the following settings. zReturn settings to the status at the time of purchase. zChange settings to enable startup from DVD-ROM & CD-R/RW drive. If you change the settings from that at the time of purchase, we recommend that you make a note of the settings that are changed. ATurn on the computer, and press the F2 key while [Panasonic] boot screen is displayed. The Setup Utility will start up. zIf the password has been set, enter the Supervisor Password, and press the Enter key. BPress the F9 key. At the confirmation message, select [Yes] and press the Enter key. CSelect the [Boot] menu, then select [USB CDD] and press the F6 key until [USB CDD] is at the top of [Boot priority order]. DPlace the Product Recovery DVD-ROM into the DVD-ROM & CD-R/RW drive. zWhen the disk cover does not open: [CD/DVD Drive Power] has been set to [Off] in the [Main] menu. Per- form the following procedure. Press the F10 key. At the confirmation message, select [Yes] and press the Enter key. (The computer will restart) Press the F2 key while [Panasonic] boot screen is displayed. Place the Product Recovery DVD-ROM, and execute step E. EPress the F10 key. At the confirmation message, select [Yes] and press the Enter key. The Setup Utility will close, and the computer will restart. zIf the password has been set, enter the Supervisor Password, and press the Enter key. 3Use the Product Recovery DVD-ROM to execute reinstalla- tion. APress the 1 key to execute [1. [Recovery]]. (All of the screens below are only examples.) Reinstalling

Reinstalling Software 52 Troubleshooting When the message [The Backup function has been enabled. If [Recovery] or [Erase HDD] is executed, the Backup function will be disabled, and your Backup data will be lost.] appears, press the Y key. BIf you agree, press the 1 key. If you do not agree, press the 2 key. zIf you press the 1 key the menu will be displayed. zIf you press the 2 key the reinstallation will be canceled. CMake a selection from the menu. zTo return the computer to its status at the time of purchase Press the 1 key. zTo divide the hard disk into two partitions (for OS and data) Press the 2 key. Enter the basic partition size (GB) for the operating system installation and press the Enter key. • You can cancel this operation by pressing the 0 key. • The data partition size is the remainder after subtracting the basic partition size. (Data partition: 1 GB or more) Maximum settable size differs depending on the model. zTo reinstall Windows in the first partition without changing the partition configuration Press the 3 key. • The first partition size must be 6 GB or more of the hard disk size. Reinstallation cannot be performed with a small partition size. If you select [1] or [2], the message [The Backup function has been enabled. If [Recovery] is executed, the Backup function will be disabled, and your Backup data will be lost.] appears. In this case, press the Y key. If the message [Computer must be rebooted in order to execute [Recovery]] appears, press the R key. DAt the confirmation message, press the Y key. zThe operation of reinstallation for the hard disk starts automatically. (The operations take about 20 minutes.) zDo not interrupt the reinstallation procedure before completion, for example by turning off the computer or pressing the Ctrl + Alt + Del key, as this may prevent Windows from starting up, or may cause data to be lost so that the reinstallation procedure cannot be executed.

53 Troubleshooting EThe message [Recovery] is complete will be displayed. Remove the Prod- uct Recovery DVD-ROM, and press any key to shut down the computer. 4Return the Setup Utility settings to their default values. Return the Setup Utility to its settings at the time of purchase to ensure proper setup of Windows. ATurn on the computer, and press the F2 key while [Panasonic] boot screen is displayed. The Setup Utility will start up. If the password has been set, enter the Supervisor Password, and press the Enter key. BPress the F9 key. At the confirmation message, select [Yes] and press the Enter key. CPress the F10 key. At the confirmation message, select [Yes] and press the Enter key. The Setup Utility will close, and the computer will restart. 5Setup Windows. (Îpage 18) 6Run the Setup Utility and change the settings where neces- sary. (The Setup Utility settings will return to their default values. Even the security settings with the exception of the password(s), date and time will return to their default values.) 7If you can connect to the Internet, perform Windows Update. (Î “To Update this Computer to its Latest Version” in onscreen Reference Manual) ‹Changing the drive letter You can change the drive letter for the DVD-ROM & CD-R/RW drive or hard disk drive by the following steps. zThe C drive cannot be changed. zDVD-ROM & CD-R/RW drive is the D drive at the time of purchase. zWe recommend that you make these changes before installing applications. AClick [start] - [Control Panel] - [Performance and Maintenance] - [Admin- istrative Tools] and double-click [Computer Management]. BClick [Disk Management] on [Storage]. CRight-click the partition of the hard disk or the name of the DVD-ROM & CD-R/RW drive and click [Change Drive Letter and Paths...]. DClick [Change]. EClick [Assign the following drive letter] and select the new drive letter, and then click [OK]. FAt the confirmation message, click [Yes].

54 Important Information LIMITED USE LICENSE AGREEMENT THE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS PANASONIC® PRODUCT (“PRODUCT”) ARE LICENSED ONLY TO THE END-USER (“YOU”), AND MAY BE USED BY YOU ONLY IN ACCORDANCE WITH THE LICENSE TERMS DESCRIBED BELOW. YOUR USE OF THE PROGRAMS SHALL BE CONCLUSIVELY DEEMED TO CONSTITUTE YOUR ACCEPTANCE OF THE TERMS OF THIS LICENSE. Matsushita Electric Industrial Co., Ltd. (“MEI”) has developed or otherwise obtained the Programs and hereby licenses their use to you. You assume sole responsibility for the selection of the Product (including the associated Programs) to achieve your intended results, and for the installation, use and results obtained therefrom. LICENSE A. MEI hereby grants you a personal, non-transferable and non-exclusive right and license to use the Pro- grams in accordance with the terms and conditions stated in this Agreement. You acknowledge that you are receiving only a LIMITED LICENSE TO USE the Programs and related documentation and that you shall obtain no title, ownership nor any other rights in or to the Programs and related documentation nor in or to the algorithms, concepts, designs and ideas represented by or incorporated in the Programs and related documentation, all of which title, ownership and rights shall remain with MEI or its suppliers. B. You may use the Programs only on the single Product which was accompanied by the Programs. C. You and your employees and agents are required to protect the confidentiality of the Programs. You may not distribute or otherwise make the Programs or related documentation available to any third party, by time- sharing or otherwise, without the prior written consent of MEI. D. You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related documenta- tion for any purpose, except that you may make one (1) copy of the Programs for backup purposes only in support of your use of the Programs on the single Product which was accompanied by the Programs. You shall not modify, or attempt to modify, the Programs. E. You may transfer the Programs and license them to another party only in connection with your transfer of the single Product which was accompanied by the Programs to such other party. At the time of such a trans- fer, you must also transfer all copies, whether in printed or machine readable form, of every Program, and the related documentation, to the same party or destroy any such copies not so transferred. F. You may not remove any copyright, trademark or other notice or product identification from the Programs and you must reproduce and include any such notice or product identification on any copy of any Program. YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR ELECTRONICALLY TRACE THE PROGRAMS, OR ANY COPY THEREOF, IN WHOLE OR IN PART. YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY COPY THEREOF, IN WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE. IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO ANOTHER PARTY, EXCEPT AS PER- MITTED IN PARAGRAPH E ABOVE, YOUR LICENSE IS AUTOMATICALLY TERMINATED. TERM This license is effective only for so long as you own or lease the Product, unless earlier terminated. You may terminate this license at any time by destroying, at your expense, the Programs and related documentation together with all cop- ies thereof in any form. This license will also terminate effective immediately upon occurrence of the conditions therefor set forth elsewhere in this Agreement, or if you fail to comply with any term or condition contained herein. Upon any such termination, you agree to destroy, at your expense, the Programs and related documentation together with all cop- ies thereof in any form. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATE- MENT OF THE AGREEMENT BETWEEN US, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MAT- TER OF THIS AGREEMENT. About Intel ® software products The enclosed software products and documentation were developed at private expense, and are provided with “RESTRICTED RIGHTS.” Use, duplication or disclosure by the government is subject to restrictions as set forth in FAR 52.227-14 and DFARS 252.227-7013 et. seq. or its successor. The use of this product by the government con- stitutes acknowledgment of Intels proprietary rights in the product.

55 Important Information Contrat de licence dusage limité Le(s) logiciel(s) (les “Logiciels”) fournis avec ce produit Panasonic® (le “Produit”) sont exclusivement concédés en licence à lutilisateur ultime (“vous”), et ils ne peuvent être utilisés que conformément aux clauses contractuelles cides- sous. En utilisant les logiciels, vous vous engagez de manière définitive à respecter les termes, clauses et conditions des présentes. Matsushita Electric Industrial Co., Ltd. (“MEI”) a mis au point ou obtenu les Logiciels et vous en concède lutilisation par les présentes. Vous assumez lentière responsabilité du choix de ce Produit (y compris des Logiciels associés) pour obtenir les résultats escomptés, ainsi que de linstallation, de lutilisation et des résultats obtenus. License A. MEI vous octroie par les présentes le droit et la licence personnels, non cessibles et non exclusifs dutiliser les Logiciels conformément aux termes, clauses et conditions de ce Contrat. Vous reconnaissez ne recevoir quun droit limité dutiliser les Logiciels et la documentation les accompagnant et vous vous engagez à nobtenir aucun droit de titre, propriété ni aucun autre droit vis-à-vis des Logiciels et de la documentation les accompagnant ni visà-vis des algorithmes, concepts, dessins, configurations et idées représentés par ou incorporés dans les Logiciels et la documentation les accompagnant, dont les titres, propriété et droits rest- eront tous à MEI ou à leurs propriétaires. B. Vous ne pouvez utiliser les Logiciels que sur le Produit unique qui est accompagné par les Logiciels. C. Vous et vos employés ou agents êtes requis de protéger la confidentialité des Logiciels. Vous ne pouvez ni distribuer ni mettre les Logiciels et la documentation les accompagnant à la disposition dun tiers, par part- age de temps ou de quelque autre manière que ce soit, sans lautorisation écrite préalable de MEI. D. Vous ne pouvez ni copier ni reproduire ni permettre la copie ni la reproduction des Logiciels ni de la docu- mentation les accompagnant pour quelque fin que ce soit, à lexception dune (1) copie des Logiciels à des fins de sauvegarde uniquement pour soutenir votre utilisation des Logiciels sur le Produit unique qui est accompagné par les Logiciels. Vous ne pouvez ni modifier ni tenter de modifier les Logiciels. E. Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie quen rapport avec votre ces- sion du Produit unique qui est accompagné par les Logiciels à cette autre partie. Au moment de cette ces- sion, vous devez céder également toutes les copies, que ce soit sous forme imprimée ou lisible par la machine, de tous les Logiciels ainsi que de la documentation les accompagnant, à la même partie ou détru- ire les copies non cédées. F. Vous ne pouvez retirer aucune marque de droits dauteur, marque ou autre ni aucune identification de pro- duit des Logiciels et vous devez reproduire et inclure toutes ces notices ou identifications de produit sur toutes les copies des Logiciels. Vous ne pouvez assembler en sens inverse, compiler en sens inverse ni retracer les Logiciels ni aucune de leurs cop- ies, de façon électronique ou mécanique, en tout ou en partie. Vous ne pouvez utiliser, copier, modifier, altérer ni céder les Logiciels ni aucune de leurs copies, en tout ou en partie, à lexception de ce qui est expressément stipulé dans ce contrat. Si vous cédez la possession de toute copie ou de tout Logiciel à une autre partie, à lexception de ce qui est autorisé au paragraphe E ci-dessus, votre licence est automatiquement résiliée. Termes, clauses et conditions Cette licence nest effective que pour la durée de possession ou de crédit-bail du Produit, à moins dune résiliation antérieure. Vous pouvez résilier cette licence à tout moment en détruisant, à vos frais, les Logiciels et la documentation les accompagnant avec toutes leurs copies, sous quelque forme que ce soit. Cette licence sera également résiliée, avec application immédiate, si les conditions de résiliation définies ailleurs dans ce contrat se sont réalisées ou si vous ne respectez pas les termes, clauses et conditions qui y sont contenues. Au moment de la résiliation, vous acceptez de détruire, à vos frais, les Logiciels et la documentation les accompagnant avec toutes leurs copies, sous quelque forme que ce soit. Vous reconnaissez avoir lu ce contrat, en avoir compris toute la substance et avoir accepté de respecter ses termes, clauses et conditions. Vous reconnaissez en outre quils sont la description complète et exclusive du contrat conclu entre nous, contrat qui remplace et annule toute proposition ou contrat précédent, écrit ou oral, et toute autre communi- cation entre nous, relativement à lobjet du présent contrat.

56 Important Information Hard Disk Backup Function The hard disk backup function creates a backup area (storage area) on the hard disk. This area is to back up (store) hard disk contents or restore backed up contents to their original locations. By backing up the data on your hard disk to a backup area, you can protect your data from loss or damage resulting from operational errors or other factors. Also, you can back up or restore hard disk contents using this computer alone, without having to use other media or peripheral devices. At the time of purchase, the hard disk backup function is disabled. If you follow the procedure below to create a backup area, the hard disk backup function will be enabled, and you will be able to back up your data. Note, that once the backup function has been enabled, you will have to perform the reinstallation procedure to disable it again. ‹Preparing zYou will need the Product Recovery DVD-ROM (included). zDisconnect or remove all peripheral devices (including a mini port replicator), SD memory cards. Take care to disconnect the USB floppy disk drive, as the backup area may not be created properly while these devices are connected. zBe sure the AC adaptor is connected to the computer. zIf the hard disk malfunctions, it will be impossible to read the data stored on it. We recommend that you also back up important data to a location other than the hard disk (an external hard disk or other media). zExecute a disk error check using the following procedure. ADisplay [Local Disk(C:) Properties]. Right-click [Local Disk(C:)] in [start] - [My Computer], and click [Proper- ties]. BClick [Check Now] from [Tools]. CIn [Check Disk Local Disk], click [Start] without adding a checkmark beside any of the items. If a message is displayed indicating that there is an error in the disk, dis- play [Check Disk Local Disk], and add a checkmark for [Automatically fix file system errors] and [Scan for and attempt recovery of bad sectors], click [Start], and check for disk errors again. ‹Precautions zTo divide the partition, make the selection when the backup area is created (Îpage 57 step G). zA backup area cannot be created if the hard disk is already divided into several par- titions. Return the computer to its condition at the time of purchase (one partition only), and create the backup area. zIf the partition configuration is changed (partitions created, size changed, etc.) after the backup area has been created, it will no longer be possible to execute the backup function. To change the configuration, it is necessary to return the computer to its condition at the time of purchase, and then create the backup area again. zThe hard disk backup function will only work for the internal hard disk. This function does not work with an external hard disk. zBackup and restore functions will not operate if the hard disk has been damaged. zDo not use the NTFS file system compression function, as this may result in insuffi- cient capacity of the backup area. zThe hard disk backup function does not accommodate dynamic disks. Do not con- vert the hard disk to a dynamic disk. NOTE zRegarding backup area The hard disk backup function cannot back up or restore data properly if there is a problem with the hard disk when the data is backed up or restored. Note that if an error occurs while data is being restored, whether as a result of an unexpected malfunction, incorrect operation, or other reason, the data in the hard disk (data before restoration) may be lost. Matsushita Electric Industrial Co., Ltd. will bear no responsibility for any damages suffered by the user (including loss of data) as a result of the use of this function. Before Using a Hard Disk Backup Function

57 Important Information • Requires availability of at least half of the entire hard disk. Without sufficient space available, the backup area cannot be created. • When the backup area is created, the usable hard disk capacity will be reduced to less than half. • The backup area cannot be accessed from Windows. For this reason, backed up data cannot be copied to CD-R or other removable disk media. • When the hard disk backup function is executed, data in the backup area will be overwritten. If newly created or edited data is backed up later, data stored previously in the backup area will be lost. ATurn the computer on, and press the F2 key while [Panasonic] boot screen is displayed. The Setup Utility will start up. If a password has been set, enter the Supervisor Password. You cannot register [Boot] menu with a User Password. BSelect the [Boot] menu, then select [USB CDD] and press the F6 key until [USB CDD] is at the top of [Boot priority order]. CPlace the Product Recovery DVD-ROM into the DVD-ROM & CD-R/RW drive. • When the disk cover does not open: [CD/DVD Drive Power] has been set to [Off] in the [Main] menu. Perform the following procedure. Set [CD/DVD Drive Power] to [On]. Press the F10 key. At the confirmation message, select [Yes] and press the Enter key. The computer will restart. Press the F2 key while [Panasonic] boot screen is displayed. Place the Product Recovery DVD-ROM, and execute step D. DPress the F10 key. At the confirmation message, select [Yes] and press the Enter key. The computer will restart. If [Enter Password] is displayed during the fol- lowing procedures, input the Supervisor Password or the User Password. This screen should appear. EPress the 3 key to execute [3. [Backup]]. CAUTION zWhen dividing the hard disk into partitions Do not execute [1. [Recovery]] to divide the hard disk into partitions. The hard disk backup function cannot be enabled after the hard disk has been partitioned. Use step G to divide the hard disk. FAt the confirmation message, press the Y key. GSelect how to divide the hard disk from the menu. Select [1]. Create a Backup Area

Hard Disk Backup Function 58 Important Information Select [2], enter the partition size (GB), and press the Enter key. • You can cancel this operation by pressing the 0 key. • The data partition size will be the maximum settable size less the number entered above. The maximum settable size will differ depending on models. HAt the confirmation message, press the Y key. The backup area is then created. IWhen the message [You must reboot in order to enable the Backup func- tion.] appears, remove the Product Recovery DVD-ROM, and press any key to restart the computer. The computer is restarted, then the backup process will begin. JWhen the message [[Backup] is complete] appears, press the Ctrl + Alt + Del key to restart the computer. zDo not press the Ctrl + Alt + Del key until the message is displayed. KAfter logging on to Windows, a message will appear advising that a new device has been installed and that the computer must be restarted to enable the settings. Select [Yes] to restart the computer. NOTE zThe [Boot] menu in the Setup Utility is set to start up from the DVD-ROM & CD- R/RW drive. Change this setting if necessary. zThe next time the backup or restore functions are executed, follow the proce- dure for [Backing Up and Restoring Data]. CAUTION zBefore executing the backup function, execute a disk error check (Îpage 56). zDo not interrupt the backup or restore functions before completion, for example by turning off the power or pressing the Ctrl + Alt + Del key, as this may pre- vent Windows from starting up, or may cause data to be lost so that the backup and restore functions cannot be executed. ATurn the computer on, and press the F2 key while [Panasonic] boot screen is displayed. The Setup Utility will start up. If a password has been set, enter the Supervisor Password or the User Password. Backing Up and Restoring Data

59 Important Information BSelect [Exit] menu, then select [Hard Disk Backup / Restore] and press the Enter key. At the confirmation message, select [Yes], and press the Enter key. CSelect the operation to be executed from the menu. (1) Press the 1 key to execute [1. [Backup]]. (When dividing the hard disk into two partitions, select the backup method at next screen.) (2) At the confirmation message, press the Y key. The backup process will begin. (1) Press the 2 key to execute [2. [Restore]]. (When data is backed up in two partitions, select the restore method at next screen.) (2) At the confirmation message, press the Y key. The restore process will begin. NOTE zThe time required to complete the backup or restore process differs depending on the data volume. DWhen the message [[Backup] is complete] or [[Restore] is complete] is displayed, press the Ctrl + Alt + Del key to restart the computer. • If the backup or restore process was interrupted before completion, for example if the power was turned off, execute the process again. • When a new device is installed and a message appears advising that the computer must be restarted to enable the settings, select [Yes] to restart the computer. CAUTION zWhen the hard disk backup function has been enabled, the backed up data will not be erased even if a commercial data erasing utility or similar software is used to erase all data from user-accessible area. You can use the hard disk data erase utility included in this computer (Îpage 60) to erase all data on the hard disk, including backed up data. Use this hard disk data erase utility before disposing of or transferring ownership of this computer. zOccasionally, the message [#1805 cannot write image file] will be displayed, and the backup function will be interrupted. If this error occurs, execute the backup function again. After this, if the backup function is completed properly, then there is no problem in the hard disk. zTo disable the hard disk backup function Perform the reinstallation procedure. All data in the backup area and the hard disk will be erased. Conduct steps 1-3 C for [Reinstalling Software] (Îpage 51). Select [1] or [2] to execute the reinstallation at the screen for executing the reinstallation. • When [1] is selected, the hard disk backup function can be disabled. • When [2] is selected, the hard disk backup function can be disabled, but in this case, because the hard disk has been divided into partitions, the hard disk backup function cannot be re-enabled (Îpage 42). • When [3] is selected, the hard disk backup function cannot be disabled.

60 Important Information When Disposing of This Computer When disposing of or transferring ownership of this computer, erase all data on the hard disk in order to prevent the theft of hard disk data. Even if you delete data or initialize the hard disk through normal Windows commands, data can still be read using special software. In order to erase all data, either have the data erased by a specialist (at a charge) or use the hard disk data erase utility (included). (Note that this hard disk data erase utility does not guarantee that data will be completely erased.) Also, note that if you transfer ownership of this computer without deleting commercial software that you have installed to the hard disk, you may be in violation of the licensing agreement for that software. This computer is equipped with a utility for erasing hard disk data. When disposing of or transferring ownership of this computer, erase all data on the hard disk in order to prevent the theft of hard disk data following the steps below. Before Erasing Data ‹Preparing zYou will need the Product Recovery DVD-ROM (included). ‹Confirm the followings zBe sure the AC adaptor is connected until the procedure is completed. zThis utility can only be used for internal hard disk. It cannot be used to erase data from external hard disks. zThis utility cannot erase data from damaged disk. zThis utility cannot erase data for specific partitions. zAfter executing this utility, the computer cannot be booted from the hard disk. zThe backup area and the data in the backup area will be erased. Completely Erasing Data ATurn the computer on, and press the F2 key while [Panasonic] boot screen is displayed. The Setup Utility will start up. If the password has been set, enter the Supervisor Password, and press the Enter key. The [Boot] menu cannot be changed with User Pass- word. BSelect the [Boot] menu, then select [USB CDD] and press the F6 key until [USB CDD] is at the top of [Boot priority order]. CPlace the Product Recovery DVD-ROM into the DVD-ROM & CD-R/RW drive. zWhen the disk cover does not open: [CD/DVD Drive Power] has been set to [Off] in the [Main] menu. Per- form the following procedure. Set [CD/DVD Drive Power] to [On]. Press the F10 key. At the confirmation message, select [Yes] and press the Enter key. The computer will restart. Press the F2 key while [Panasonic] boot screen is displayed. The Setup Utility will start up. Hard Disk Data Erase Utility The hard disk data erase utility erases data using an overwriting method, but there is a possibility that due to malfunc- tions or other operational errors, data may not be completely erased. There are also specialized devices that may be able to read data that has been erased using this method. If you need to erase highly confidential data, we recom- mend that you contact a company that specializes in this process. Matsushita Electric Industrial Co., Ltd. will bear no responsibility for losses or damages suffered as a result of the use of this utility.