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Panasonic Courier Manager Installation Manual

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Page 1

messaging made easy messaging system
windows 98windows n t
courier 
manager 

Page 2

PanaVoice Courier                                                                           Installation Manual 1
TABLE OF CONTENTS
INTRODUCTION......................................................................................................................... 4
ADVANTAGES OF WINDOWS PLATFORM OVER DOS..................................................................... 4
WINDOWS KNOWLEDGE NEEDED TO INSTALL AND SUPPORT COURIER...................................... 4
ABOUT THE COURIER VOICE PROCESSING...

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PanaVoice Courier                                                                           Installation Manual 2 COURIER QUICK REFERNCE CARD................................................................................... 79
IVR PROCESSING..................................................................................................................... 80
IVR PARAMETERS...................................................................................................................... 80
IVR NUMBER...

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PanaVoice Courier                                                                \
           Installation Manual 3 
INSTALLING A RE MOTE USER INTERFAC E................................................................. .122
INSTALLING  U PDATES TO  S O FT W ARE  ........................................................................\
. .123
INSTALL SHIELD INSTALLATIONS........................................................................\
...................... 123
SELF-EXTRACTING ZIP...

Page 5

PanaVoice Courier                                                                           Installation Manual 4
INTRODUCTION
ADVANTAGES OF WINDOWS PLATFORM OVER DOS
Panasonic is a leader in providing 32-bit architecture for Microsoft Windows 98 and NT,
with significant advantages for the user.  Those advantages include:
•  Online System Administration while System is taking calls
•  Pop-up Menus for ease of System Set-up
•  Graphic Computer Program for easy point-and-click desktop messaging and
phone...

Page 6

PanaVoice Courier                                                                           Installation Manual 5
ABOUT THE COURIER VOICE PROCESSING SYSTEM
The PanaVOICE Courier Voice Processing System is a comprehensive Automated
Attendant and Voice Mail application designed to deliver solutions for almost any
customer application.  The Courier line is comprised of three distinct systems, and is
based on Microsoft’s Windows Operating System to take full advantage of Microsoft’s
multi-tasking...

Page 7

PanaVoice Courier                                                                           Installation Manual 6
COURIER
•  2 Ports to 8 Ports
•  Windows 98 SE Operating System
•  In-Band Integration with all Telephone Systems
•  API Integration includes all functionality excluding telephone display screens
The Courier model provides exceptional value with its Windows 98 SE operating system
and its Auto Attendant and Voice Messaging functionality for smaller telephone system
configurations.  The Courier...

Page 8

PanaVoice Courier                                                                           Installation Manual 7 ISA NETWORK INTERFACE CARD
♦ 10 MB
SYSTEM MEMORY
♦  32 MB in three 72-pin SIMM sockets
CONNECTORS
♦  2 serial ports
♦ 1 parallel port
♦  2 IDE connectors
♦ 1 floppy connector
♦  1 mini-DIN-6 PS/2 mouse,
♦  1 AT keyboard connector
EXPANSION SLOTS (6-1-0)
♦  Six 16 bit ISA slots
♦  One shared 32-bit PCI/8-bit ISA slot
PCB
♦  Four layer, Baby AT form factor
♦  9.84 (25 cm) x 8.66 (22 cm) 

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PanaVoice Courier                                                                           Installation Manual 8
COURIER PLUS
•  4 Ports to 16 Ports
•  Windows 98 SE Operating System
•  In-Band Integration with all Telephone Systems
•  Full API Integration
The Courier Plus model is also based on Microsoft’s Windows 98 SE Operating System,
but delivers the next level of performance and additional expansion capability.  The
Courier Plus’s added functions are delivered as a result of a minimun 300 MHz...

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PanaVoice Courier                                                                           Installation Manual 9 PROCESSOR
♦  AMD 300 MHz Minimum
HARD DRIVE
♦  6.4 GB Minimum
FLOPPY DRIVE
♦ 1.44 MB
ISA NETWORK INTERFACE CARD
♦ 10 MB
SYSTEM MEMORY
♦ 32 MB
CONNECTORS
♦  2 connectors for external USB ports
♦  2 serial ports
♦ 1 parallel port
♦  2 IDE connectors
♦ 1 floppy connector
♦  1 PS/2 mouse port
♦  1 PS/2 or AT keyboard port
♦  1 12-pin standard AT power supply connector
♦  1 20-pin ATX power supply...
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