Panasonic Dbs 824 Instructions Manual
Have a look at the manual Panasonic Dbs 824 Instructions Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 10737 Panasonic manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
SLT FeaturesCall Transfer. Considerations . . . . FE1 (System) Extension Transfer Recall Xmer for Intercom Calls In order for users to transfer calls by flashing the switchhook, dialing the extension, and going onhook, the Onhook Transfer feature must be enabled You cannot transfer a call to an extension that has Do Not Disturb or Absence Message activated You can transfer a call to an extension that has Call Forwarding activated The transferred call will follow the call forwarding path of the extension it is transferred to For example, if extension “A” is covered to extension “B,” calls that are transferred to extension “A” will be forwarded to extension “B ” When you transfer a call to an extension that is busy or does not answer and does not have Call Forwarding activated, the transfer will recall your extension after the Transfer Recall Timer expires Screened Transfer Description Using the Screened Transfer feature, you can contact a third party via an extension before transferring a call to that party Operation Transfer To use Screened Transfer when your system is set for Onhook 1Flash the switchhook to place the call on hold The phone issues intercom dial tone 2Dial the extension number to which the call is to be transferred 3When your call is answered, inform the third party of the transfer 4Replace the handset. The third party need only pick up the handset to speak to the outside line Issued 311195DBS 824-l O-7005-l 5
Call TransferSLT Features To use Screened Transfer when Onhook Transfer is disabled 1Flash the switchhook to place the outside call on hold The phone issues intercom dial tone 2Dial the extension number to which the call is to be transferred 3When your call is answered, inform the third party of the transfer The EXT LED stops flashing and remains lit 4 Dial “8 ”The third party need only pick up the handset to speak to the outside line 5Replace the handset. Related Programmingl FFl (System) Onhook (Automatic) Transfer lFFl (System) Extension Transfer Recall Timer for CO Calls lFFl (System) Extension Transfer Recall Timer for Intercom Calls Considerations lYou cannot transfer a call to an extension that has Do Not Disturb or Absence Message activated lYou can transfer a call to an extension that has Call Forwarding activated The transferred call will follow the call forwarding path of the extension it is transferred to For example, if phone “A” is covered to phone “B,” calls that are transferred to phone “A” will be forwarded to phone “B ” lWhen you transfer a call to an extension that is busy or does not answer and does not have Call Forwarding activated, a recall tone sounds at your extension after Transfer Recall Timer expires 5-16DBS 824-l O-700Issued 3/l /95
SLT FeaturesCall Waiting Call Waiting(CPC-S and CPC-M) Description You can send a Call Waiting signal, followed by a brief LCD message, to a busy extension The party receiving the message need only replace the handset and then pick it up again to be automatically connected to your extensionThe following messages can be sent using the Call Waiting feature Table 5-4Call Waiting Text Messages MessageMessage Code 5“Visitor Here” 6“Need Help” 7“Important” 9“Emergency” Message codes O-4 are not available Operation To Set Call Waiting 1Lift the handset 2Dial the extension number 3Upon hearing busy tone, press “3 ” 4If you wish to send a text message, dial the desired message code (5-7 or 9)The message displays on the called party’s phone if the called party has a key phone (If the called party does not have a display, the extension continues to issue a call waiting tone ) 5Remain on the line until the called party picks up Issued 3/l /95DBS 824-l O-7005-17
Call WaitingSLT FeaturesTo answer Call Waiting (and disconnect the current call) 1Replace the handset The current call is disconnected 2Pick up the handset.You are automatically be connected to the extension sending the Call Waiting To answer Call Waiting (without disconnecting the current call)1 Flash the switchhook l The current call is disconnected l The new call is connected automatically 2Flash the switchhook again to retrieve the original call Related Programmingl FFl (System) Extension Class of Service lFF3 (Extension) Extension Class of Service Assignment l FF3 (Extension) Call Waiting/OHVA Considerations lCall Waiting can be used without entering a message code lExtensions that have DND activated, have a call on hold, are ringing (from another call), or are engaged in a conference call cannot receive Call Waiting lCall Waiting cannot be sent to an ML key 5-18 DBS 824-l O-700Issued 3/l /95
SLT FeaturesCamp-on Camp-on(CPC-S and CPC-M) DescriptionIf you reach a busy extension, you can use the Camp-on feature to alert you with a ring when the extension becomes free You can then pick up your handset to automatically dial the extension Operation To activate the Camp-on feature 1Lift the handset 2Dial the desired extension number 3Upon hearing busy tone, press “3 ”l The phone issues ringback tone lIf the Camp-on feature is not available, the phone continues to issue a busy tone 4Replace the handset after you hear the ringback tone 5Wait for the callback ring To answer the callback ringPick up the handset when you hear the callback ring The system automatically dials the called extension Related Programmingl FF3 (Extension) Call Waiting/OHVA Considerations lThe callback ring must be answered within sixteen seconds or it is canceled lA Camp-on request will only be accepted after Call Waiting status Issued 3/l /95DBS 824-l O-7005-l 9
Conference CallsSLT Features lCamp-on cannot be activated to an extension that has call forwarding turned on *If an extension with call forwarding camps on to a busy extension, its camp-on reply is not forwarded lAn extension can only have one call camped on at a time For example, if Extension 152 camps on to Extension 153, another extension cannot camp on to 153, as long as 152 is camped on lAn extension that has initiated a camp-on cannot receive a camp-on For instance, if Extension 200 has camped on to Extension 300, another extension cannot camp on to 200 lCallbacks are not forwarded For example, if Extension 200 is call forwarded to Extension 300, Extension 200 can register a callback request to Extension 400 When the callback request is returned, it rings Extension 200 and does not follow call forwarding Conference Calls(CPC-S and CPC-M) DescriptionConference Calling allows extension users to add a party to an existing conversation SLT users can create the following types of Conference Calls lOne outside line and two extensions lTwo outside lines and one extension l Three extensions Operation To add an extension 1Flash the switchhook to place the current call on hold 2Dial the number of the extension you wish to add to the call 3Dial “7” when your call is answered 5-20DBS 824-l O-700Issued 3/l /95
SLT FeaturesDial 0 for AttendantTo add an outside number 1Flash the switchhook to place the current call on hold 2Dial a trunk group number (81-86 or 9) 3Dial the outside number 4Flash the switchhook when your call is answered Related Programmingl FF3 (Extension) Single Line Telephone Hookflash ConsiderationslCall Waiting responses cannot be made during conference calls lA switchhook flash is ignored during a conference call lCalls forwarded externally cannot create a conference lThe Hold feature cannot be used during a three-party conference Dial “0” for Attendant(CPC-S and CPC-M) DescriptionUsers can call the Attendant from any extension by pressing “0 ”If multiple attendants are assigned, a dial “0” call goes to Attendant “1” first If attendant “1” is busy, the call goes to Attendant “2 ” The call continues to transfer to the next attendant in the attendant group if necessary A maximum of four attendants can be assigned Operation 1Lift the handset 2Press “0 ” Related Programming Issued 3/l /95DBS 824-l O-7005-21
DTMF StationsSLT Features l FFl (System)Second Attendant Position * FFl (System)Third Attendant Positionl FFl (System)Fourth Attendant Position l FFl (System)Attendant Transfer Extension DTMF Stations(CPC-S and CPC-M) DescriptionThe DBS 824 supports DTMF extensions on SLTA analog extension ports Dial Pulse extensions are not supported by the SLTA Related Programmingl FF2 (Trunk) DTMF/Pulse Dialing for Trunks Considerations *DP to DTMF Signal Conversion allows DTMF extensions to use either dial pulse or DTMF trunks Direct Trunk Access(CPC-S and CPC-M) DescriptionExtensions can access a specific trunk for outgoing calls Extensions can also use Direct Trunk Access to test trunks or to access data trunks Operation 1Lift the handset. 2Dial “88” followed by the desired trunk number (01-08) 5-22 DBS 824-l O-700Issued 3/l /95
SLT FeaturesDo-Not-Disturb (DND)3Dial the outside number 4Replace the handset. Do-Not-Disturb (DND) (CPC-S and CPC-M) Description An extension can be made unavailable by activating Do-Not-Disturb @ND) When DND is activated at an extension calls to that extension receive busy tone Operation To activate DND 1Lift the handset.2 Dial “73 ” 3Replace the handset. To cancel DND 1Lift the handset.2 Dial “73 ” 3Replace the handset. Related Programming l FFl (System) Extension Class of Service l F’F3 (Extension) Extension Class of Service Assignment Considerations lCallback Queuing will not ring an extension in DND When DND is cancelled, the callback queuing request is indicated by stutter dial tone Issued 3/l 195DBS 824-l O-7005-23
intercom CallingSLT Features lDND and Absence Messages cancel Call Forwarding Calls to an extension with DND or Absence Message turned on are treated differently, depending on whether they are trunk or intercom calls Intercom calls receive busy tonetrunk calls are routed to the extension defined in permanent call forwarding The following types of incoming trunk calls will follow permanent call forward settings - Direct trunk calls - Transferred trunk calls lThe DND feature cannot be activated at an extension selected to receive Call Forwarding Intercom Calling(CPC-S and CPC-M) Descrip fionsThe DBS 824 provides two methods of intercom calling voice calling and tone calling Voice Calling With voice calling, intercom calls are connectedimmediately, without a ringing tone Tone CallingWith tone calls, a ringing tone is sent to the called extension System programming determines whether the DBS 824 uses voice or tone calling as a default If voice calling is the default, dialing a “1” after the extension number changes the call to a tone call If tone calling is the default, dialing a “1” results in a voice call Operation To make a Voice Call 1Lift the handset. 2Dial the extension number 3If the system default is tone calling, dial a “1 ” 5-24DBS 824-l O-700issued 3/l /95