Panasonic Digital Imaging Systems DP-2330/3030/3530/4530/6030 Operating Instructions

							Journals and Lists
201
Printing Journals
and Lists
The Communication Journal (COMM. JOURNAL) lets you verify whether the transmission or polling was
successful. You may select the printout condition (Off/Always/Inc. only) in Fax Parameter No. 12.
Sample COMM. JOURNAL
Communication Journal  (COMM. JOURNAL)
************** - COMM. JOURNAL - ***************** DATE MMM-dd-yyyy **** TIME 15:00 **** p.01
   (1)                                         (2)                       (3)
   MODE = MEMORY TRANSMISSION                  START=MMM-dd 14:50        END=MMM-dd 15:00
      FILE NO.= 050 (4) 
   (5)     (6)   (7)           (8)                                       (9)          (10) 
   STN     COMM. KEY NAME      STATION NAME/EMAIL ADDRESS/TELEPHONE NO.  PAGES        DURATION   
   NO.
   001     OK    [SERVICE   ]  SERVICE DEPT.                             001/001      00:01:30
   002     OK    [SALES DEPT]  SALES DEPT.                               001/001      00:01:25
   003     407   [ACCOUNTING]  ACCOUNTING DEPT.                          000/001      00:01:45
   004     BUSY              
 021 111 1234                               000/001      00:00:00
                                                                 - PANASONIC -
****** DP-xxxx ********************** - HEAD OFFICE        - ****** - 201 555 1212 - *******
Continued on the next page... 
						

							Journals and Lists
202
Communication Journal (COMM. JOURNAL)
Explanation of Contents
(1) Indication of communication mode
(2) Start time of communication
(3) End time of communication
(4) File number 001 to 999 (When the communication is stored into memory, a file number
is assigned for each communication.)
(5) Station number Sequential number of the Stations.
(6) Communication result OK indicates that the communication was successful.
BUSY indicates that the communication has failed because of busy line.
STOP indicates that STOP was pressed during communication.
P-OK indicates that memory overflow occurred while storing the
documents into memory for transmission but successfully stored
document(s) was sent.
B-OK indicates that the Batch Transmission was successful.
R-OK indicates that the Relayed XMT was successful.
- - indicates LAN transmission.
3-digit Info Code (See page 209) indicates that the communication has
failed.  In this case, the machine will print the attached report with first page
of your document as shown on the previous page.
(7) Key name or  mark mark indicates dialed by direct number dial.
(8) Recorded name in the Address Book, 
direct dialing number, or email 
address
(9) Number of pages transmitted or 
receivedThe 3-digit number is the number of pages successfully transmitted or
received.
When the documents are stored into memory, two 3-digit numbers will
appear. 
The first 3-digit number represents the number of pages successfully
transmitted. 
The second 3-digit number represents the total number of pages that were
attempted to be transmitted.
(10) Duration of Communication 
						

							Journals and Lists
203
Printing Journals
and Lists
To print a Address Book List of the telephone numbers and email addresses you have stored.
Make sure that the FAX/EMAIL lamp is ON.  If not, press   to select the FAX/EMAIL mode.
Address Book List
1 
2
MODE SETTINGPRINT OUT
BASIC MENU
PROGRAM LIST FAX PARAMETER LISTJOURNAL ADDRESS BOOK LIST
IND. XMT JOURNAL
PRINT OUT
STDFINE
TEXT/PHOTO
MEMORY XMTADDRESS BOOK
S-FINE 600dpi
LIGHTER DARKER
TEXT PHOTO DEFERRED
COMM.POLLING/
ADV.COMM.SELECT
MODEEDIT FILE
MODE
Printout
Select A Function
ADDRESS BOOK LIST
Continued on the next page... 
						

							Journals and Lists
204
Address Book List
Sample Address Book List
Explanation of Contents
************* -ADRESS BOOK LIST- ***************** DATE MMM-dd-yyyy ***** TIME 11:11 ********
(1) (2)           (3)                    (4)
   KEY NAME       STATION NAME    EMAIL ADDRESS / TELEPHONE NO.
                                  ROUTING SUB-ADDR  (6) ROUTING TSI (7)   (8) RELAY ADDR
[B][Bob Jones ]   Bob Jones       [email protected]
                                  123456                201 555 1212
[J][John Smith]   John Smith       201 555 3456
                                  4452                  +1 201 123 4567       [RELAY1]
   [Jane Smith]   Jane Smith       201 555 1212
                                  1212                  212 555 1234          [RELAY2]
[P][Panafax1  ]   Panafax1        [email protected] co.jp
                                  4827                  +81 03 5251 1234
   [Panafax2  ]   Panafax2        [email protected] co.jp
                                  1773                  +81 0467 5251 1234
      NO. OF STATIONS = 05  (5)
                                                             -PANASONIC                -
****** DP-xxxx ********************** -HEAD OFFICE     - ***** -        201 555 1212- *******
(1) The first letter of station name recorded in
your machine
(2) Key name recorded in the machine Up to 15 characters
(3) Station name recorded in the machine Up to 15 characters
(4) Telephone number recorded in the machine Up to 36 digits (Telephone number)
Email address recorded in the machine Up to 60 characters (Email address)
(5) Number of recorded Address Book stations Telephone  Number/Email  Address  programmed  into  the  Address
Book.
(6) Routing Sub-address Up to 20 digits
(7) Routing TSI Up to 20 digits
(8) Relay Address 
						

							Journals and Lists
205
Printing Journals
and Lists
To print a Program List of the Dialing Patterns that you have previously entered into the Program Keys.
Make sure that the FAX/EMAIL lamp is ON.  If not, press   to select the FAX/EMAIL mode.
Sample Program List
Explanation of Contents
Group and Program List
1 
2
*************** -PROGRAM LIST- ****************** DATE MMM-dd-yyyy ***** TIME 15:00 **********
 (1)          (2)                 (3)                 (4)
 KEY NAME     PROGRAM NAME        TYPE      TIMER    DESTINATION(S)
 [TEST    ]   TEST                GROUP     -----    [PANAFAX][SALES DEPT]
 [ACCOUNT ]   ACCOUNT             POP       -----    DELETE EMAIL  : Invalid     (5)
 [ACC     ]   ACC                 POP       -----    DELETE EMAIL  : Valid
 [PROG.B  ]   PROG.B              GROUP     -----    [PANAFAX][PANASONIC]
                                                         -PANASONIC                -
****** DP-xxxx ********************* -HEAD OFFICE     - ***** -        201 555 1212- *********
(1) Key name
(2) Program name Up to 15 characters
(3) Type of communication GROUP indicates that the Program key is programmed as a group key.
POP indicates that the Program key is programmed as a POP access key.
(4) Numbers recorded in the program 
keyADDRESS BOOK numbers or password.
Email address programmed into Program Key.
(5) Deletion of received Email Valid means that the received email will be deleted.  Invalid means that
the received email will be retained.
MODE SETTINGPRINT OUT
BASIC MENU
PROGRAM LIST FAX PARAMETER LISTJOURNAL ADDRESS BOOK LIST
IND. XMT JOURNAL
PRINT OUT
STDFINE
TEXT/PHOTO
MEMORY XMTADDRESS BOOK
S-FINE 600dpi
LIGHTER DARKER
TEXT PHOTO DEFERRED
COMM.POLLING/
ADV.COMM.SELECT
MODEEDIT FILE
MODE
Printout
Select A Function
PROGRAM LIST 
						

							Journals and Lists
206
To Print a Fax Parameter List:
Make sure that the FAX/EMAIL lamp is ON.  If not, press   to select the FAX/EMAIL mode.
Sample Fax Parameter List
Explanation of Contents
Fax Parameter List
1 
2
************* -FAX PARAMETER LIST- ************** DATE MMM-dd-yyyy ***** TIME 15:00 ***** p.01
   (1)      (2)                    (3)                                  (4)         (5)
   No.      DESCRIPTION            SELECTION                            CURRENT     STANDARD
                                                                        SETTING     SETTING
   000      Print Fax Parameter List
(6)001      Contrast(HOME)         (1 2 3 4 5 6 7)                      4           4
 * 002      Resolution(HOME)       (STD Fine S-Fine)                    STD         Fine
                                                                                    
   182      Send Comm. JNL         (Print Email Both)                   Print       Print
 
                                                           -PANASONIC                  
****** DP-xxxx ******************** -HEAD OFFICE     - ***** -        201 555 1212- *********
(1) Parameter
number(4) Current setting ---- indicates code or password is not
set.  When the code or password is
set, it is represented by asterisk(*).
(2) Description (HOME) means home 
position setting.(5) Standard setting Factory preset standard setting
(3) Selection (6) Changed setting * indicates that the Factory preset 
setting was changed.
MODE SETTINGPRINT OUT
BASIC MENU
PROGRAM LIST FAX PARAMETER LISTJOURNAL ADDRESS BOOK LIST
IND. XMT JOURNAL
PRINT OUT
STDFINE
TEXT/PHOTO
MEMORY XMTADDRESS BOOK
S-FINE 600dpi
LIGHTER DARKER
TEXT PHOTO DEFERRED
COMM.POLLING/
ADV.COMM.SELECT
MODEEDIT FILE
MODE
Printout
Select A Function
FAX PARAMETER LIST 
						

							207
Problem Solving
Problem Solving
Troubleshooting
If You Have Any of These Problems
Mode Symptom Possible Cause / Action Page
During TransmissionDocument doesnt 
feed/multiple feed1. Check that your document is free of staples and paper
clips, and that it is not greasy or torn.
2. Check that your document is the right type to send through
an ADF by consulting the list on Originals You Cannot
Send.  If your document has the characteristics listed, use
the Platen instead.
3. Check that the document is loaded properly.17
Does not stamp Check Fax parameter No. 04 and No. 28 settings. 190
191
Stamp too light Replace stamp or refill ink. 212
Transmission Copy 
QualityVertical lines on the 
transmitted documentCheck own copy quality.  If copy is OK, your machine has no
problem, report to the receiving party that they have a
problem.  If copy is NG, clean the Document Scanning Area.---
Transmitted document 
is blank
During Reception  : Add PaperReplenish the recording paper. ---
Recording paper 
misfeedRemove the misfed paper.
(See the Operating Instructions for Copier)---
Recording paper 
doesnt advance into 
machineMake sure that there is paper in the Paper Cassette. Follow
the instructions for loading paper.---
Recording paper 
doesnt eject after 
printingCheck to see if the recording paper is jammed inside of the
machine.---
Document auto 
reduction doesnt workCheck Print Reduction settings. 34
 : Add TonerReplace the Toner Bottle. ---
 : No Waste Toner 
BoxInstall the Waste Toner Box. ---
Continued on the next page... 
						

							Troubleshooting
208
CommunicationNo dial tone 1. Check the connection of the telephone line.
2. Check the telephone line.215
No auto answer 1. Check the connection of the telephone line.
2. Check the Reception mode setting.
3. If the Fax Parameter No. 013 (AUTO JOURNAL PRINT) is
set to Valid (default setting) and the machine is printing
the received document(s) from memory, which also
happens to be the 200th transaction, the machine will not
auto answer until the Transaction Journal completes
printing.215
32
Cannot transmit or 
receiveAn information code will be shown on the display.  Refer to the
information code table to find out the trouble.209
No Unit OperationNo unit operation To reset the machine, turn-off the Power Switch for a few
seconds then turn it on again.12
Mode Symptom Possible Cause / Action Page 
						

							Troubleshooting
209
Problem Solving
When something unusual occurs, the display may show one of the Information Codes  listed below.  These
will help you to identify and correct the problem.
Information Codes
Info. 
CodeMeaning Possible Action Page
030 Document is misfeeding. 1. Reload the document properly. 
2. Remove the document jam.
3. Adjust ADF.17
031 Document is too long or jammed.
Document length exceeds 78.8 inches (2 meters) in 
Normal and Fine mode only. The length  limitation 
for Super Fine and 600 dpi mode, is subject to the 
available Memory size.
Super Fine            600dpi
                              (Max. Length)        (Max. Length)
 A4/Letter Width:    55 in (1400 mm)    24 in (600 mm)
 A3/Ledger Width : 39 in (990 mm)      17 in (430 mm)1. Reload the document properly. 
2. Remove the document jam.
3. Add additional Flash Memory.17
061 ADF Door (Document Return Guide) is open.  Close the ADF Door. --
400 During initial handshake, receiving station did not 
respond or communication error occurred.1. Check with the other party.
2. Reload the document and send again.--
401 Remote station required a Receiving Password to 
receive the document.
Remote station does not have Confidential Mailbox.Check the remote station. --
402 During initial handshake, communication error 
occurred.Reload the document and send again. --
403 No polling capability at the remote side. Ask remote side to set POLLED=ON. --
404/405 During initial handshake, communication error 
occurred.Reload the document and send again. --
406 Transmission Password does not match.
Receiving Password does not match.
Received from an unauthorized station in Selective 
Reception mode.Check the password or the telephone number 
in Address Book.77
92
407 No confirmation from the receiving station for the 
previous page sent.Wait a few minutes and send again. --
408/409 Remote side confirmation of previous page is illegible. Wait a few minutes and send again. --
410 Communication aborted by the transmitting side. Check with the other party. --
411 Polling password does not match. Check the polling password. 46
412 No data from the transmitting side. Check with the other party. --
414 Polling password does not match. Check the polling password. 46
415 Polling transmission error. Check the polling password. 46
416/417/
418/419Received data has too many errors. Check with the other party. --
420/421 Machine goes to receiving mode, but receives no 
command from the transmitting side.1. Remote side misdial.
2. Check with the other party.--
422/427 Interface is incompatible. Check with the other party. --
430/434 Communication error occurred while receiving. Check with the other party. --
436/490 Received data has too many errors. Check with the other party. --
Continued on the next page... 
						

							Troubleshooting
210
Information Codes
456 • Unit received a confidential document or was 
requested to be polled of a confidential document 
under any of following conditions.
1. Not enough space in memory to receive the 
confidential document.
2. Confidential Mailbox is full.
3. While printing received document.
• Unit was requested to relay a document.1. Print a File List and check the contents.
2. Wait until unit finishes printing.99
492/493/ 
494Communication error occurred while receiving. Check with the other party. --
495 Telephone line disconnected. Check with the other party. --
501/502/
504Communication error occurred using the internal V.34 
Modem.Check with the other party. --
540/541/ 
542/
543/544Communication error occurred while transmitting. 1. Reload the document and send again.
2. Check with the other party.--
550 Telephone line disconnected. Check with the other party. --
552/553/
554/555Communication error occurred while receiving. Check with the other party. --
580 Sub-address transmission to a unit that has no Sub-
address function.Check the remote station. 66
581 Sub-address Password transmission to a unit that has 
no Password Sub-address function.Check the remote station. 66
630 Redial was not successful due to a busy line. Reload the document and send again. --
631 During dialing, STOP was pressed. Reload the document and send again. --
634 Redial was not successful due to no response from 
the called station or wrong number dialed.
Note: If busy tone was not detected, the machine will 
only redial once.Check the telephone number and send again. --
638 Power failure occurred during the communication. Check the power cord and plug. --
711 Incorrect LDAP settings. Check the LDAP Server Name, LDAP Log in 
Name, LDAP password, LDAP Search Base.122
712 Incorrect email address. Check the registered email address.
Check the IP Address of the SMTP Server 
with the Network Administrator.--
714 Cannot Log on to the LAN. Check the 10Base-T/100Base-TX cable 
connection. An unexpected LAN problem 
occurred. Contact the Network Administrator.--
715 TCP/IP connection timed out. Check the Internet Fax parameter settings. 
Verify the IP Address, Default Gateway IP 
Address, SMTP Server IP Address.--
716 Cannot logon to the designated SMTP Server. Check the SMTP Server IP Address setting. 
Contact the Network Administrator.--
717 Incomplete SMTP Protocol transmission. SMTP 
Server’s hard disk may be full.SMTP Server is defective.
Contact the Network Administrator.--
Info. 
CodeMeaning Possible Action Page