Panasonic DLP Projector PT-DW640U PT-DW640UL PT-DX610U PT-DX610UL Operating Instructions

							ENGLISH -  111
Chapter 5 Maintenance — Lamp/Temperature/Filter indicators
Temperature indicator 
Indicator status Lighting in red Flashing in red
(1 time) Flashing in red
(3 times)
Status Warm-up status Internal temperature is high 
(warning)Internal temperature is high 
(standby warning)
The cooling fan has stopped.
Cause r
f Did you turn on the 
power when the room 
temperature was about 
0 °C (32 °F)? r
f Is the air intake/exhaust port blocked?
r
f Is the room temperature high?
r
f Is the filter indicator  not lit? ―
Solution r
f Wait at least five minutes 
in the current status.
r
f Install the unit in a 
location with an ambient 
temperature of 0 °C (32 °F) 
to 45 °C (113 °F)
*. r
f Remove any objects that are blocking the air intake/
exhaust port.
r
f Set up the projector in a location with an ambient 
temperature of 0 °C (32 °F) to 45 °C (113 °F)
*, and a 
humidity of 20 % to 80 % (no condensation).
r
f Clean the air filter unit or replace it. (
x pages 112, 113) r
f Turn the  switch 
(
x page 43), and 
consult your dealer.
*  When using the projector at high altitudes (1 400 m (4 593 ft) – 2 700 m (8 858 ft) above sea level), the operating environment temperature will be 5 °C 
(41 °F) lower than the maximum limit.
Note
r
f If the temperature indicator  is still lit or flashing after taking the preceding measures, ask your dealer to repair the unit.
Filter indicator 
Indicator status
Lighting in red Flashing in red
Status The filter is clogged.
The temperature inside or outside the projector is abnormally high. The air filter unit is not 
attached.
Cause r
f Is the air filter unit dirty?
r
f Is the air intake/exhaust 
port blocked? r
f Is [HIGH ALTITUDE 
MODE] set correctly? r
f Is the air filter unit 
attached?
Solution r
f Clean the air filter unit or 
replace it. (
x pages 112, 
113) r
f Remove any objects that 
are blocking the air intake/
exhaust port. r
f When using the projector 
at elevations 1 400 m 
(4 593 ft) – 2 700 m 
(8 858 ft) above sea level, 
set [HIGH ALTITUDE 
MODE] (
x page 76) to 
[ON].
r
f Do not use the projector 
at high elevations 2 700 m 
(8 858 ft) or higher above 
sea level. r
f Attach the air filter unit.
Note
r
f  If the filter indicator  is still lit or flashing after taking the preceding measures, ask your dealer to repair the unit.
r
f If the air filter unit is not installed when the power is turned on, the filter indicator  will flash in red and the power will switch off 10 
minutes later.
r
f If the filter is clogged, only one lamp may light even when [LAMP
 SELECT] is set to [DUAL]. Cleaning the air filter unit or replacing it with a 
new one will turn off the indicator.  
						

							112 - ENGLISH
Chapter 5 Maintenance — Maintenance/replacement
Maintenance/replacement
Before maintaining/replacing the unit
r
f Make sure to turn off the power before maintaining or replacing the unit. (
x pages 41, 43)
r
f When switching off the projector, make sure to follow the procedures in “Switching off the projector” (
x page 43).
Maintenance
Outer case
Wipe off dirt and dust with a soft, dry cloth.
r
f If the dirt is persistent, soak the cloth with water and wring it thoroughly before wiping. Dry of
f the projector with a dry cloth.
r
f Do not use benzene, thinner, rubbing alcohol, other solvents, or household cleaners. Doing so may d\
eteriorate the outer case.
r
f When using chemically treated dust cloths, follow the instructions written on its packaging.
Front surface of the lens
Wipe off dirt and dust from the front surface of the lens with a soft clean cloth.
r
f Do not use a cloth that is fluffy, dusty, or soaked with oil/water.
r
f Since the lens is fragile, do not use excessive force when wiping the lens.
Attention
r
f The lens is made of glass. Impacts or excessive force when wiping may scratch its surface. Please handle with care.
Air filter unit
Perform maintenance of the air filter unit in the following cases.
r
f The air filter is clogged with dust, causing the filter replacement message to appear on the screen and the filter indicator  to light in 
red.
Pulling out the air filter unit
1) Remove the air filter cover.
r
f Use a Phillips screwdriver to turn the air filter cover screw 
counterclockwise until it turns freely, and then remove the air 
filter cover.
$LUILOWHUFRYHUIL[LQJVFUHZ
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2) Pull out the air filter unit.
r
f Grasp the air filter unit tabs and remove the air filter unit from 
the projector body.
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DEV
Attention
r
f After pulling out the air filter unit, remove any large foreign objects or dust present in the air filter unit compartment and the air intake port of 
the projector body.
Cleaning the air filter unit
First pull out the air filter in the procedure described in “Pulling out the air filter unit”.
1) Clean the air filter unit.
i)  Soak the air filter unit in cold or warm water and then lightly 
rinse it.
r
g Do not use cleaning tools such as brushes.
r
g When rinsing, hold the frame of the air filter unit without 
putting strong pressure on the filter unit.
ii)  Rinse the unit two to three times using fresh water each time.
r
g Insufficient rinsing may result in odors.  
						

							ENGLISH - 113
Chapter 5 Maintenance — Maintenance/replacement
2) Dry the air filter unit.
r
f Let the unit naturally dry off in a well-ventilated place where 
there is little dust and the unit is protected from direct sunlight.
r
f Do not dry using drying devices such as dryers.
r
f When the air filter unit is dry, proceed to the procedure 
described in “Attaching the air filter unit” (
x page 113).
Attaching the air filter unit
1) Attach the air filter unit to the projector.
r
f The top and bottom of the air filter unit are different.
(Make sure of the direction of the arrow (
L).)
r
f Attach in reverse order of Step 
2) in “Pulling out the air filter 
unit” ( x page 112).
2) Attach the air filter cover to the projector and 
use a Phillips screwdriver to tighten the air 
filter cover screw.
r
f Attach in reverse order of Step 
1) in “Pulling out the air filter 
unit” ( x page 112).
Attention
r
f After washing the air filter unit, dry it thoroughly before attaching it back to the projector
. Attaching a wet unit will cause an electric shock or 
malfunction.
r
f Do not disassemble the air filter unit.
Note
r
f Make sure that the air filter unit is properly attached before using the projector
. If not properly attached, the projector will suck in dirt and 
dust which causes malfunction and the power to switch off 10 minutes later. (The time remaining until the power switches off is displayed in 
1-minute increments.)
r
f Replace the air filter unit with a replacement filter unit (ET-EMF300) if it is damaged or if the dirt does not come off even after washing.
r
f Air filter replacement is recommended after cleaning the unit two times.
r
f The dust-proof properties may be reduced after each cleaning.
Replacing the unit
Air filter unit
If dirt does not come off even if the unit is maintained, it is time for the unit to be replaced.
The replacement filter unit (Model No.: ET-EMF300) is an optional accessory. To purchase the product, consult your dealer.
Replacing the air filter unit
Attention
r
f Make sure to turn off the power before replacing the air filter unit.
r
f When replacing the unit, make sure that the projector is stable. Perform the replacement in a safe place where the projector will not be 
damaged even if you drop the air filter unit.
1) Pull out the air filter unit.
r
f Refer to “Pulling out the air filter unit” (
x page 112).
2) Attach the replacement filter unit optional 
accessory (Model No.: ET-EMF300) to the 
projector body.
r
f The top and bottom of the air filter unit are different. (Make sure 
of the direction of the arrow (
L).)
r
f Refer to “Attaching the air filter unit” (
x page 113).
Attention
r
f When switching on the projector, make sure that the air filter unit is installed. If not properly attached, the projector will suck in dirt and dust 
which causes malfunction and the power to switch off 10 minutes later. (The time remaining until the power switches off is displayed in 
1-minute increments.)  
						

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Chapter 5 Maintenance — Maintenance/replacement
Note
r
f The replacement cycle of the air filter unit varies greatly depending on the usage environment.
Lamp unit
The lamp unit is a consumable component. Check the lamp usage time in [PROJECT
OR SETUP]
 [STATUS] (
x page 81) in the menu and 
change the lamp periodically.
It is recommended that you request a qualified technician to replace the lamp unit. Consult your dealer .
Consult your dealer to purchase a replacement lamp unit (Model No.: ET -LAD60A (1 bulb), ET-LAD60AW (2 bulbs)).
Warning
r
f Replace the lamp unit after the lamp has cooled (after waiting at least\
 one hour).
The high internal temperature of the cover will cause burns.
Notes on the replacement of the lamp unit
r
f Since the luminous lamp is made of glass, it may burst if dropped or hit with a hard object.
Please handle with care.
r
f A Phillips screwdriver is necessary when replacing the lamp unit.
r
f Make sure you hold the lamp unit by its handles during replacement.
r
f The lamp may burst. Replace the lamp unit carefully so that the broken pieces of the lamp glass will not scatter
. If the projector is mounted 
to the ceiling, do not make the replacement directly beneath the lamp un\
it or put your face near it.
r
f The lamp contains mercury. When disposing of used lamp units, contact your local authorities or dealer for correct methods of disposal.
Attention
r
f Use only specified lamp units.
Note
r
f The model numbers of accessories and optional components are subject to change without notice.
When to replace the lamp unit
The lamp unit is a consumable component. Since its brightness gradually \
decreases over time, it is necessary to replace it regularly
. The 
estimated duration before replacement is 2 500 hours. However, this may be shortened depending on individual lamp characteristics, usage 
conditions, and the installation environment. Therefore, it is strongly recommended that a replacement lamp unit be prepared. If the lamp is not 
replaced after 2 500 hours of use, a malfunction will occur and the projector will automatically switch of f after approximately ten minutes.
On-screen display
5(3/$&(/$03
Lamp indicator
Over 2 300 hoursThe message is displayed for 30 seconds. Pressing 
any button on the control panel or remote control 
within 30 seconds will clear the message.
Lights in red even during the standby mode. 
(Only the corresponding lamp lights)
Over 2 500 hours The message remains displayed until you press a 
button.
Note
r
f The 2 500 hour usage period is a rough estimate and is not guaranteed.
Replacing the lamp unit
Attention
r
f When the projector is mounted on the ceiling, do not perform tasks while your face is near the lamp unit.
r
f Make sure to attach the lamp unit and lamp unit cover properly.
r
f If the lamp unit is not installed properly, remove it and then attach it again. Pushing it in forcibly may break the connector.  
						

							ENGLISH - 115
Chapter 5 Maintenance — Maintenance/replacement
1) Follow the procedures described in “Switching 
off the projector” ( x page 43) to set the 
 switch to , disconnect 
the power plug from the power outlet, and wait 
at least one hour, and then check if the lamp 
unit has cooled down.
2) Remove the lamp unit cover.
i)  Use a Phillips screwdriver to loosen the lamp unit cover fixing 
screw (one screw) until it turns freely, and then open the lamp 
unit cover in the direction of the arrow.
ii)  Hold the lamp unit cover securely and slide it towards the 
control button side, and then pull it from the rear of the set to 
remove.
L
LL
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3) Use a Philips screwdriver to remove the lamp 
unit fixing screws (three screws each), and 
then holding the handles, pull out the lamp 
unit from the projector.
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4) Carefully push the new lamp unit into the 
projector.
5) Use a Phillips screwdriver to firmly tighten the 
lamp unit fixing screws (three screws each).
6) Attach the lamp unit cover.
i) Attach the lamp unit cover while aligning the (a) and (b) marks 
(E and A).
ii)  Slide the lamp unit cover in the direction of the arrow to insert 
the front end and then firmly tighten the lamp unit cover fixing 
screws.
r
f Attach so that the connector of the lamp unit cover is firmly 
inserted into the fan power supply connector.
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Note
r
f When you place the new lamp unit, the projector resets the total usage time of the lamp unit automatically
.  
						

							116 - ENGLISH
Chapter 5 Maintenance — Troubleshooting
Troubleshooting
Review the following points. For details, see the corresponding pages.
Problems Points to be checked Page
Power does not turn on. r
f Is the power plug firmly inserted into the outlet?
―
r
f Is the  switch turned ?
43
r
f Is the wall outlet supplying electricity?
―
r
f Have the circuit breakers tripped?
―
r
f Is the temperature indicator  or the lamp indicator / lit or flashing?
11 0 ,  111
r
f Is the lamp unit cover securely installed?
11 4
No image appears. r
f Are connections to external devices correctly performed?
37
r
f Is the input selection setting correct?
48, 79
r
f Is the [BRIGHTNESS] adjustment setting at a minimum?
55
r
f Is the external device that is connected to the projector working properly?
―
r
f Is the shutter function in use?
47
r
f If the power indicator  is flashing in red, consult your dealer.
―
The picture is fuzzy. r
f Is the lens focus set correctly?
45
r
f Is the projection distance appropriate?
27
r
f Is the lens dirty?
16
r
f Is the projector installed perpendicular to the screen?
―
The color is pale or grayish. r
f Is the [COLOR] or [TINT] adjusted correctly?
56
r
f Is the external device connected to the projector adjusted correctly?
37
r
f Is the RGB cable damaged?
―
The remote control does 
not respond. r
f Are the batteries depleted?
―
r
f Is the polarity of the batteries set correctly?
23
r
f Are there any obstructions between the remote control and the projector
’s remote control 
signal receiver? 20
r
f Is the remote control being used beyond its effective operation range?
20
r
f Are other forms of light, such as fluorescent light, affecting the projection?
20
r
f Is the [REMOTE CONTROL] setting in [CONTROL DEVICE SETUP] set to [DISABLE]?
90
r
f Is the  terminal used for contact control?
124
r
f Is the ID number setting operation correct?
23
The menu screen does not 
appear. r
f Is the on-screen display function turned off (hidden)?
22, 47
The buttons on the control 
panel do not operate. r
f Is the [CONTROL PANEL] setting in [CONTROL DEVICE SETUP] set to [DISABLE]?
90
r
f Is the  terminal used for contact control?
124
The image does not display 
correctly. r
f Is the [SYSTEM SELECTOR] selection set correctly?
59
r
f Is there a problem with the video tape or other image sources?
―
r
f Is a signal which is not compatible with the projector being input?
125
Image from a computer 
does not appear. r
f Is the cable too long? (Use D-Sub cables that are 10 m (32'10") or shorter
.)―
r
f Is the external video output of the laptop computer set correctly? Ex.: 
The external output 
settings may be switched by pressing the “Fn”+“F3” or “Fn”+“F10” keys simultaneously . Since 
the method varies depending on the computer type, refer to the user manual provided with 
your computer.) ―
Image from a computer ’s 
DVI-D output does not 
appear. r
f Is the [DVI-D IN] setting set to [EDID3]/[EDID2:PC]?
70
r
f The graphics accelerator driver of the computer may need to be updated t\
o the latest version.
―
r
f The computer may need to be restarted after performing [DVI-D IN] settings.
70
Video from HDMI 
compatible device does 
not appear or it appears 
jumbled. r
f Is the HDMI cable connected securely?
37
r
f Turn the power of the projector and the external device on and off.
―
r
f Is a signal which is not compatible with the projector being input?
125
Attention
r
f If problems persist even after checking the preceding points, consult your dealer
.  
						

							ENGLISH - 117
Chapter 6 Appendix
This chapter describes specifications and after-sales service for the projector.  
						

							118 - ENGLISH
Chapter 6 Appendix — Technical information
Technical information
PJLink protocol
The network function of this projector supports the PJLink class 1, and the PJLink protocol can be used to perform projector setting and 
projector status query operations from a computer.
Control commands
The following table lists the PJLink protocol commands that can be used to control the projector .
CommandControl details Notes
POWR Power supply control Parameters
0 = Standby
1 = Power on
POWR? Power supply status query Parameters
0 = Standby
1 = Power on
2 = Cool-down in progress
3 = Warm-up in progress
INPT Input selection Parameters
11=RGB1
12=RGB2
21=VIDEO
22=S-VIDEO
31=DVI-D
32=HDMI
INPT?
Input selection query
AVMT Shutter control Parameters
30 = shutter function off (picture mute canceled)
31 = shutter function on (picture mute)
AVMT?
Shutter status query
ERST? Error status query Parameters
1st byte: Indicates fan errors, range 0 - 2
2nd byte: Indicates lamp errors, range 0 - 2
3rd byte: Indicates temperature errors, range 0 - 2
4th byte: Indicates cover open errors, range 0 - 2
5th byte: Indicates filter errors, range 0 - 2
6th byte: Indicates other errors, range 0 - 2
Definitions for each value from 0 to 2 are as follows
0 = No error is detected
1 = Warning  2 = Error
LAMP? Lamp status query Parameters
1st digits (1 - 5 digits): Lamp 1 cumulative operating time
2nd digits: 0 = Lamp 1 off, 1 = Lamp 1 on
3rd digits (0 - 5 digits): Lamp 2 cumulative operating time
4th digits: 0 = Lamp 2 off, 1 = Lamp 2 on
INST? Input selection list query Parameters are returned with the following values.
“11 12 21 22 31 32”
NAME? Projector name query Returns the name set in [PROJECTOR NAME] of [NETWORK SETUP].
INF1? Manufacturer name query Returns “Panasonic”.
INF2? Model name query Returns “DW640” or “DX610”.
INF0? Other information queries Returns information such as version number.
CLSS? Class information query Returns “1”.
PJLink security authentication
The password used for PJLink is the same as that of the password set for W eb control.
When using the projector without security authentication, do not set a password for W eb control.
r
f For specifications regarding PJLink, refer to the Japan Business Machine and Information System Industries 
Association website.
URL http://pjlink.jbmia.or.jp/english/  
						

							ENGLISH - 119
Chapter 6 Appendix — Technical information
Control commands via LAN
When WEB control administrator rights password is set (Protect mode)
Connection method
1) Obtain the IP address and port number (Initial 
set value = 1024) of the projector and request 
for a connection to the projector.
r
f You can obtain both the IP address and the port number from 
the menu screen of the projector.
IP address
Obtain from the main menu 
→ [NETWORK]
 → [NETWORK STATUS].
Port number Obtain from the main menu 
→[NETWORK]
 → [NETWORK CONTROL]
 → [COMMAND PORT].
2) Check the response from the projector.
r
r Response data
Data section
BlankModeBlank Random number section Termination 
symbol
“NTCONTROL” (ASCII string) ‘ ’
0x20 ‘1’
0x31 ‘ ’
0x20 “zzzzzzzz”
(ASCII code hexadecimal number) (CR)
0x0d
9 bytes 1 byte1 byte1 byte 8 bytes 1 byte
r
f Mode: 1 = Protect mode
3) Generate a 32-byte hash value from the 
following data using MD5 algorithm.
r
r “xxxxxx:yyyyy:zzzzzzzz”
xxxxxx
Administrator rights user name for Web control (default user name is “admin1”)
yyyyy Password of above administrator rights user (default password is “panasonic")
zzzzzzzz 8-byte random number obtained in Step  2)
Command transmission method
Transmit using the following command formats.
r
r Transmitted data
Header
Data sectionTermination symbol
Hash value
(Refer to the preceding 
“Connection method” )‘0’
0x30 ‘0’
0x30 Control command
(ASCII string) (CR)
0x0d
32 bytes 1 byte1 byte Undefined length 1 byte
r
r Received data
Header
Data sectionTermination symbol
‘0’
0x30 ‘0’
0x30 Control command
(ASCII string) (CR)
0x0d
1 byte 1 byteUndefined length 1 byte  
						

							120 - ENGLISH
Chapter 6 Appendix — Technical information
r
r Error response
Error message
Termination symbol
“ERR1” Undefined control command
(CR)
0x0d
“ERR2”
Out of parameter range
“ERR3” Busy state or no-acceptable period
“ERR4” Timeout or no-acceptable period
“ERR5” Wrong data length
“ERRA” Password mismatch
4 bytes 1 byte
When WEB control administrator rights password is not set (Non-protect \
mode)
Connection method
1) Obtain the IP address and port number (Initial 
set value = 1024) of the projector and request 
for a connection to the projector.
r
f You can obtain both the IP address and the port number from 
the menu screen of the projector.
IP address
Obtain from the main menu
 → [NETWORK]
 → [NETWORK STATUS].
Port number Obtain from the main menu
 → [NETWORK]
 → [NETWORK CONTROL]
 → [COMMAND PORT].
2) Check the response from the projector.
r
r Response data
Data section
BlankModeTermination symbol
“NTCONTROL” (ASCII string) ‘ ’
0x20 ‘0’
0x30 (CR)
0x0d
9 bytes 1 byte1 byte1 byte
r
f Mode: 0 = Non-protect mode
Command transmission method
Transmit using the following command formats.
r
r Transmitted data
Header
Data sectionTermination symbol
‘0’
0x30 ‘0’
0x30 Control command
(ASCII string) (CR)
0x0d
1 byte 1 byteUndefined length 1 byte
r
r Received data
Header
Data sectionTermination symbol
‘0’
0x30 ‘0’
0x30 Control command
(ASCII string) (CR)
0x0d
1 byte 1 byteUndefined length 1 byte