Panasonic Document Scanner Kv S1015c Operating Manual

Replacing Parts
If  double feeding or paper jam occurs frequently even after cleaning the roller (page 44), please call your dealer
to order a roller exchange kit, and replace the double feed prevention roller, and paper feed roller.
Replacing the Rollers 1.Press and hold the power button for one second or more to turn off the scanner power.
2. Press the door open button ( A), and open the ADF door (B).3.
Open the double feed prevention roller cover ( A). Operating Manual 51Replacement Parts and Optional...

4.
Remove the double feed prevention roller ( A).5.
Take out the new double feed prevention roller in the roller exchange kit.
6. Install the new double feed prevention roller into the metal holder with the longer groove facing to the
right-side (rear view). 52 Operating ManualReplacement Parts and Optional Units1   

7.
Close the double feed prevention roller cover ( A) firmly.Notice
•Be sure to close the double feed prevention roller cover until it clicks into place.
8. Open the paper feed roller cover ( A). Operating Manual 53Replacement Parts and Optional Units1 1  

9.
Remove the paper feed roller ( A).10.
Take out the new paper feed roller in the roller exchange kit.
11. Install the new paper feed roller with the gear on the left side. 54 Operating ManualReplacement Parts and Optional Units1   

12.
Close the paper feed roller cover firmly. Notice
•Make sure to close both sides of the paper feed roller cover until they click into place.
• After installing the paper feed roller, confirm that the paper feed roller can rotate in the feeding
direction.
13. Close the ADF door.
•Push both sides of the ADF door down slowly until it clicks into place. 14.
Reset the roller replacing counter in User Utility to 0.
•Turn ON the scanner power.
• Start 
User Utility, and in the window, click the [Clear...

Troubleshooting
If a problem occurs while the scanner is being used, check the following items and check the scanner status
with User Utility. If the unit still malfunctions, turn it OFF, unplug the power cord from the AC outlet, and call
for service.
Symptom Possible Cause Remedy
The ready indicator does not
light  when the power button is
turned ON. The power cord is not plugged in. Insert the power plug firmly.
Problem with the AC adaptor.
Unplug the power cord from the AC
outlet, and call for...

Symptom
Possible Cause Remedy
Double feeding occurs
frequently or the scanner
stops loading while scanning. The rollers are dirty.
Clean the rollers. (page 44)
The paper feed roller, or double feed
prevention roller have become worn
down. Replace the paper feed roller or
double feed prevention roller.
(page 51)
Right and left sides of the document
to be scanned are not the same in
height, because of curling or folding. Flatten the document (page 33) and
load 
it again after reducing the pages.
The...

Symptom
Possible Cause Remedy
The color of the scanned
document is extremely
different from the original
document. The settings of the computer monitor
are wrong.
Adjust the computer monitor settings.
Dark spots or noise appear on
the scanned documents. The scanning glass is dirty.
Clean the scanning glass. (page 48)
There is noise or wave
patterns (moire pattern) on
the scanned image. The scanning resolution settings,
combined with patterns within the
scanned image, may cause this
problem.
Change the...

Repacking Instructions
It  is highly recommended that you keep the original carton and  ALL packing materials. If you need to transport
or ship the scanner, please follow these instructions. Note
•Improper repacking of the scanner may result in a service charge to repair the scanner.
• Please use the original carton and all of the original packing materials.
• The scanner should be handled in the correct (horizontal) position.
Required Materials
• Original scanner carton and packing materials
• Shipping...

4.
Pack the scanner with the AC adaptor, power cord, USB cable, DVD -ROM, Safety Guide and Quick
Reference Guide. AC adaptor
USB cable
Safety Guide and Quick Reference Guide
Software / Manual DVD-ROM
Power cord
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