Panasonic Kx Fl501 Plain Paper Laser Multifunction Operating Instructions

For fax advantage assistance, call 1-800-435-7329.61
Display!
If the unit detects a problem, one or more of the following messages will appear on the display.
Error Messages
Display messageCause & solution
lThere is something wrong with the drum unit. Replace the drum
unit and the toner cartridge (p. 68). CHANGE DRUM
(continued)
lThe document was not fed into the unit properly. Reinsert the
document. If misfeeding occurs frequently, clean the document
feeder rollers (p. 74) and try again. If the problem...

62
Error Messages
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Display messageCause & solution
lThe document is jammed. Remove the jammed document (p. 72).
lAttempted to transmit a document longer than 600 mm. Press
to remove the document. Divide the document into two
or more sheets and try again.
STOP
REMOVE DOCUMENT
lRecording paper is not installed or the unit has run out of paper.
Install paper (p. 15).
lRecording paper is not fed into the unit properly. Reinstall paper
(p. 15). OUT OF PAPER...

For fax advantage assistance, call 1-800-435-7329.63
When a function does not work, check here 
before requesting help!
General
Problem
I cannot make and receive 
calls.
I cannot make calls.
The unit does not work.
The unit does not ring.
The other party complains 
they only hear a fax tone and
cannot talk.
The button
does not function properly.
The receive mode does not
function properly.
During programming, I cannot
enter the code or ID number.
The unit beeps.
REDIAL/PAUSE
lThe power cord or telephone...

I cannot receive documents.
I cannot receive documents
automatically.
The display shows the
following message, but faxes
are not received.
Ablank sheet is ejected.
Awhite line or a dirty pattern
appears on your recording
paper. CONNECTING.....
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Operations
Fax – sending
Problem
lThe telephone line cord is connected to the EXTjack on
the unit. Connect to the LINE jack (p. 16).
lThe other party’s fax machine is busy or has run out of
recording paper. Try...

65
Operations
Fax – receiving (cont.)
Problem
lThe other party sent a faint document. Ask them to send a
clearer copy of the document.
lSome paper has instructions recommending which side to
print on. Try turning the paper over. 
lYou may have used paper with a cotton and/or fiber content
that is over 20%, such as letterhead or resume paper.
lThe remaining toner is low. Replace the toner cartridge (p. 68).
lWe recommend you replace the drum unit every third time
you replace the toner cartridge 
(p. 68)....

66
Operations
For fax advantage assistance, call 1-800-435-7329.
Using an answering machine
Problem
lYour greeting message on the answering machine is too
long. Shorten the message (up to 10 seconds).
lThe answering machine rings too many times. Set to 1 or 2
rings.
lCheck if the answering machine is turned on and
connected to the fax machine properly (p. 44).
lSet the number of rings on the answering machine to 1 
or 2.
lThe remote access code on your answering machine is the
same as your fax activation...

67
Operations
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If a power failure occurs!
lThe unit will not function.
lFax transmission and reception will be interrupted.
lIf delayed transmission of feature #25 (p. 55) is programmed and the start time has passed
during a power failure, transmission will be attempted soon after power is restored.
lIf fax documents are stored in memory, they will be lost. When power is restored, a power
down report will be printed out stating which contents in memory...

68
Replacement
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nWhen the display shows the following message, replace the toner cartridge.
or
n
We recommend you replace the drum unit every third time you replace the toner cartridge.
To check the drum life and quality, please print the printer test list (p. 76).
Model No. KX-FA76 toner cartridge andModel No. KX-FA77/KX-FA77D drum unit are
available for replacement (p. 8). 
Caution:
lThe drum unit contains a photosensitive drum. Exposing it to light may...

69For fax advantage assistance, call 1-800-435-7329.
6
If you replace the drum unit at the same
time, remove the new drum unit from the
protection bag. Remove the protection bar
from the drum unit.
With Panasonic face up on the toner
cartridge, match the red arrows on the
cartridge and the drum unit.
Replacement
Used toner cartridge
12
Drum unit
Green drum surface
5
Pull up the right edge of the used toner
cartridge (   ). Remove the cartridge from
the drum unit ().
lThe toner may stick to the cartridge...

70
Replacement / Jams
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Recording paper jam!
1
Push the front cover open button then
open the front cover.
2
When the recording paper has jammed
near the drum and toner unit:
Remove the jammed paper by pulling it
toward you.
Jammed paper
The display will show the following message.
PAPER JAMMED
Caution:
The fuser unit gets hot. 
Do not touch it.
Front cover
Fuser unit
Front cover
open button
When the recording paper has jammed in the unit
11
Install the...