Panasonic Kx Tg6021 Operating Instructions Manual

							Answering System
For assistance, please visit http://www.panasonic.com/help31
Greeting message
When the unit answers a call, callers 
are greeted by a greeting message. You 
can record your own greeting message 
or use a prerecorded greeting 
message.
Recording your greeting 
message
You can record your own greeting 
message (max. 2 minutes). If you do not 
record a greeting message, a 
prerecorded greeting message is used.
1{GREETING REC}
2Within 10 seconds, press 
{GREETING REC} again.
3After the base unit beeps, speak 
clearly about 20 cm (8 inches) away 
from the MIC.
4To stop recording, press {STOP}.
Using a prerecorded greeting 
message
If you erase or do not record your own 
greeting message, the unit plays a 
prerecorded greeting message for 
callers and ask them to leave 
messages.
Playing back the greeting 
message
Press {GREETING CHECK}.
Erasing your greeting 
message
Press {GREETING CHECK}, and then 
press {ERASE} while your greeting 
message is playing.
Listening to messages 
using the base unit
When new messages have been 
recorded, the MESSAGE indicator on 
the base unit flashes.
Press {MESSAGE}.
LThe base unit plays new messages.
LWhen you have no new messages, 
the base unit plays back all 
messages.
Operating the answering 
system
*1 If pressed within the first 5 seconds 
of a message, the previous 
message is played.
Erasing all messages
Press {ERASE} 2 times while the unit is 
not being used.
KeyOperation
{>} or {
						

							Answering System
32For assistance, please visit http://www.panasonic.com/help
Listening to messages 
using the handset
When new messages have been 
recorded:
–“New message” is displayed.
– The message indicator on the 
handset flashes slowly if the message 
alert feature is turned on (page 35).
1{MENU}
2{V}/{^}: “Message play” i 
{Select}
LThe handset plays new messages.
LWhen you have no new messages, 
the handset plays back all 
messages.
3When finished, press {OFF}.
Note:
LTo switch to the receiver, press {C}.
Voice guidance
If you do not press any buttons after the 
last message is played back, the 
handset’s voice guidance starts. 
Operate the answering system by 
following the guidance as necessary.
Calling back (Caller ID subscribers 
only)
If Caller ID information was received for 
the call, you can call the caller back 
while listening to the message.
1Press {Select} during playback.
LTo edit the number before calling 
back, press {Edit} repeatedly to 
select the desired format (page 
22).
2{Call}
Operating the answering 
system
You can also operate the answering 
system by pressing dial keys on the 
handset during playback.
*1 If pressed within the first 5 seconds 
of a message, the previous 
message is played.
*2 To resume operation, press a 
command key within 15 seconds, or 
the voice guidance will start.
KeyOperation
{^} or {V}Adjust the receiver/
speaker volume
{1} or {}Skip message (during 
playback)
{4}Play new messages
{5}Play all messages
{8}Turn answering system 
on
{9}Stop playback
*2
{0}Turn answering system 
off
{*}{4} or 
{Erase}Erase message 
currently playing
{*}{5}Erase all messages
TG602X_605X.book  Page 32  Thursday, February 8, 2007  2:39 PM 
						

							Answering System
For assistance, please visit http://www.panasonic.com/help33
Remote operation
Using a touch tone phone, you can call 
your phone number from outside and 
access the unit to listen to messages. 
The unit’s voice guidance prompts you 
to press certain dial keys to perform 
different operations.
Important:
LIn order to operate the answering 
system remotely, you must first set a 
remote code (page 34). This code 
must be entered each time you 
operate the answering system 
remotely.
Using the answering system 
remotely
1
Dial your phone number from a touch 
tone phone.
2After the greeting message starts, 
enter your remote code (page 34).
LThe unit plays back new 
messages.
LThe voice guidance informs you of 
the available commands. The 
announcements are different 
depending on the voice guidance 
language settings (page 14).
3Control the unit using remote 
commands (page 33).
4When finished, hang up.
Voice guidance
When the English voice guidance is 
selected
During remote operation, the unit’s 
voice guidance starts and prompts you 
to press {1} to perform a specific 
operation, or press {2} to listen to more 
available operations. Operations are presented by voice guidance in the 
following order:
– Play back all messages
– Play back new messages
– Record your message
– Erase all messages
Note:
LIf you do not press any dial keys 
within 10 seconds after a voice 
guidance prompt, the unit 
disconnects your call.
When the Spanish voice guidance is 
selected
To start the voice guidance, press {9}. 
The voice guidance announces the 
available remote commands (page 33). 
See the Spanish Quick Guide for 
details.
Note:
LIf you do not press any dial keys 
within 15 seconds after a voice 
guidance prompt, the unit 
disconnects your call.
Remote commands
You can press dial keys to access 
certain answering system functions 
without waiting for the voice guidance to 
prompt you.
KeyRemote command
{1}Repeat message 
(during playback)
*1
{2}Skip message (during 
playback)
{4}Play new messages
{5}Play all messages
{9}Stop playback
*2
Start voice guidance*3
{0}Turn answering system 
off
TG602X_605X.book  Page 33  Thursday, February 8, 2007  2:39 PM 
						

							Answering System
34For assistance, please visit http://www.panasonic.com/help
*1 If pressed within the first 5 seconds 
of a message, the previous 
message is played.
*2 For English voice guidance only 
LTo resume operation, enter a 
remote command within 15 
seconds, or the voice guidance 
starts.
*3 For Spanish voice guidance only
Turning on the answering 
system remotely
If the answering system is off, you can 
turn it on remotely.
1Dial your phone number.
2Let the phone ring 15 times.
LThe unit answers your call with the 
greeting message.
LYou can hang up, or if you call from 
a touch tone phone, you can enter 
your remote code and begin 
remote operation (page 33).
Skipping the greeting 
message to leave a message
You can leave a message just as any 
outside caller can. Call your phone 
number. When the answering system 
picks up, press {*} to skip the greeting 
message and record your message 
after the beep.
Answering system 
settings
Remote code
A remote code must be entered when 
operating the answering system 
remotely. This code prevents 
unauthorized parties from listening to 
your messages remotely. The default 
setting is “11”.
1{MENU} i {0}{6}{3}
2Enter the desired 2-digit remote 
code. i {Save} i {OFF}
Ring count
You can change the number of times 
the phone rings before the unit answers 
calls.
The default setting is “4”.
“Toll saver”: The unit answers on 
the 2nd ring when new messages have 
been recorded, and on the 4th ring 
when there are no new messages. If 
you call your phone from outside to 
listen to new messages (page 33), you 
will know that there are no new 
messages when the phone rings for the 
3rd time. You can then hang up without 
being charged for the call.
1{MENU} i {0}{6}{1}
2{V}/{^}: Select the desired setting. 
3{Save} i {OFF}
For Voice Mail service subscribers
If you subscribe to a flat-rate service 
package that includes Caller ID, Call 
Waiting, Voice Mail, and unlimited local/
regional/long distance calls, please 
note the following:
LTo use the Voice Mail service 
provided by your telephone service  {*}{4}Erase message 
currently playing
{*}{5}Erase all messages
KeyRemote command
TG602X_605X.book  Page 34  Thursday, February 8, 2007  2:39 PM 
						

							Answering System
For assistance, please visit http://www.panasonic.com/help35
provider rather than the unit’s 
answering system, turn off the 
answering system (page 30).
LTo use this unit’s answering system 
rather than the Voice Mail service 
provided by your telephone service 
provider, please contact your 
telephone service provider to 
deactivate your Voice Mail service.
If your telephone service provider 
cannot do this:
– Set this unit’s “Ring count” 
setting so that this unit’s answering 
system answers calls before the 
Voice Mail service of your 
telephone service provider does. It 
is necessary to check the ring count 
required to activate the Voice Mail 
service provided by your telephone 
service provider before changing 
this setting.
– Change the ring count of the Voice 
Mail service so that the answering 
system can answer the call first. To 
do so, consult your telephone 
service provider.
Caller’s recording time
You can change the maximum 
message recording time allotted to 
each caller.
The default setting is “3min”.
1{MENU} i {0}{6}{2}
2{V}/{^}: Select the desired setting.
3{Save} i {OFF}
Message alert 
You can select whether or not the 
message indicator on the handset 
flashes slowly when new messages are 
recorded. The default setting is “Off”.
Important:
LIf there are new Voice Mail messages 
present (page 36), the message 
indicator also flashes slowly.
1{MENU} i {0}{#}
2{V}/{^}: Select the desired setting. 
3{Save} i {OFF}
Note:
LWhile message alert is on, battery 
operating time is shortened (page 11).
TG602X_605X.book  Page 35  Thursday, February 8, 2007  2:39 PM 
						

							Voice Mail Service
36For assistance, please visit http://www.panasonic.com/help
Using Voice Mail 
service
Voice Mail is an automatic answering 
service offered by your telephone 
service provider. After you subscribe to 
this service, the telephone service 
provider’s Voice Mail system will 
answer calls for you when you are 
unavailable to answer the phone or 
when your line is busy. Messages are 
recorded by the telephone service 
provider, not your telephone.
Important:
LTo use the Voice Mail service 
provided by your telephone service 
provider rather than the unit’s 
answering system, turn off the 
answering system (page 30).
Storing the Voice Mail (VM) 
access number
In order to listen to your Voice Mail 
messages, you must dial your 
telephone service provider’s Voice Mail 
access number. Once you have stored 
your Voice Mail access number, you 
can dial it automatically (page 37).
1{MENU} i {0}{7}{1}
2Enter your access number (max. 32 
digits). i {Save} i {OFF}
Note:
LWhen storing your Voice Mail access 
number and your mailbox password, 
press {PA U S E} to add pauses (page 
15) between the access number and 
the password as necessary. Consult 
your telephone service provider for 
the required pause time.Example:
To erase the Voice Mail access 
number
Repeat step 1, then press and hold 
{Clear} until all digits are erased. Press 
{Save}, then press {OFF}.
Voice Mail (VM) tone 
detection 
Your telephone service provider sends 
special signals (sometimes called 
“Voice Mail tones” or “stutter tones”) to 
the unit to let you know you have new 
Voice Mail messages. If you hear a 
series of dial tones followed by a 
continuous dial tone after you press 
{C}, you have new Voice Mail 
messages. Minutes after you hang up a 
call or after the phone stops ringing, 
your unit will check the phone line to 
see if new Voice Mail messages have 
been recorded.
Turn this feature off when:
– You do not subscribe to Voice Mail 
service.
– Your telephone service provider does 
not send Voice Mail tones.
– Your phone is connected to a PBX. 
If you are not sure which setting is 
required, consult your telephone 
service provider.
Turning VM tone detection on/off
The default setting is “On”.
1{MENU} i {0}{7}{2}
2{V}/{^}: Select the desired setting. 
3{Save} i {OFF}
1-222-333-4444
VM access 
numberPauses PasswordPPPP 8888
TG602X_605X.book  Page 36  Thursday, February 8, 2007  2:39 PM 
						

							Voice Mail Service
For assistance, please visit http://www.panasonic.com/help37
Listening to Voice Mail 
messages
The unit lets you know that you have 
new Voice Mail messages in the 
following ways:
–“New Voice Mail” is displayed on 
the handset.
– The message indicator on the 
handset flashes slowly if message 
alert feature is turned on (page 37).
1Press {C}, then press {VM} within 
15 seconds.
OR
{MENU} i{V}/{^}: “V.M. 
access” i {Select}
LThe speakerphone turns on.
2Follow the prerecorded instructions.
3When finished, press {OFF}.
Note:
LIf {VM} is not displayed, the Voice 
Mail access number has not been 
stored. Store the number (page 36).
LIf the handset still indicates there are 
new messages even after you have 
listened to all new messages, turn it 
off by pressing and holding {OFF} 
until the handset beeps.
LIf your Voice Mail service uses Voice 
Mail tones and the message is over 3 
minutes long, the handset may not 
indicate new messages.
LIf your Voice Mail service uses Voice 
Mail tones, the tones are heard from 
any phone connected to the same 
line. If you want to use another phone 
to listen to Voice Mail messages, you 
have to dial your access number 
manually.
Message alert
You can select whether or not the 
message indicator on the handset 
flashes slowly when there are new 
recorded messages in the Voice Mail 
system.
The default setting is “Off”.
Important:
LKX-TG6051/KX-TG6052/
KX-TG6053/KX-TG6054 only
If there are new answering system 
messages present (page 30), the 
message indicator also flashes 
slowly.
1{MENU} i {0}{#}
2{V}/{^}: Select the desired setting. 
3{Save} i {OFF}
Note:
LWhile message alert is on, battery 
operating time is shortened (page 11).
TG602X_605X.book  Page 37  Thursday, February 8, 2007  2:39 PM 
						

							Multi-unit Operation
38For assistance, please visit http://www.panasonic.com/help
Intercom
Intercom calls can be made:
– between handsets
– between the handset and base unit
(KX-TG6051/KX-TG6052/
KX-TG6053/KX-TG6054)
Note: 
LIf you receive an outside call while 
talking on the intercom, you hear 2 
tones. To answer the call, press 
{OFF}, then press {C}.
LWhen paging a unit for an intercom 
call, the paged unit beeps for 1 
minute.
Making an intercom call
1
{INTERCOM}
2{V}/{^}: Select the desired unit. i 
{Select}
LTo stop paging, press {OFF}.
3When you finish talking, press 
{OFF}.
KX-TG6051/KX-TG6052/KX-TG6053/
KX-TG6054
1{INTERCOM}
LAll the registered handsets beep 
for 1 minute.
LTo stop paging, press 
{INTERCOM}.
2When you finish talking, press 
{INTERCOM}.
Answering an intercom call
1
Press {C} or {s} to answer the 
page.
2When you finish talking, press 
{OFF}.
KX-TG6051/KX-TG6052/KX-TG6053/
KX-TG6054
1Press {INTERCOM} to answer the 
page.
2When you finish talking, press 
{INTERCOM}.
Note:
LWhen the ringer volume is set to off, 
the handset or the base unit rings at a 
low level for intercom calls.
Handset locator
You can locate a misplaced handset by 
paging it.
1Base unit:
{LOCATOR}
LThe handset beeps for 1 minute.
2To stop paging:
Base unit:
Press {LOCATOR}.
Handset:
KX-TG6021/KX-TG6022/
KX-TG6023
Press {OFF}.
KX-TG6051/KX-TG6052/
KX-TG6053/KX-TG6054
Press {INTERCOM}, then press 
{OFF}.
Handset
Base unit
Handset
Base unit
TG602X_605X.book  Page 38  Thursday, February 8, 2007  2:39 PM 
						

							Multi-unit Operation
For assistance, please visit http://www.panasonic.com/help39
Transferring calls 
between handsets, 
conference calls
Outside calls can be transferred 
between 2 handsets. 2 handsets can 
have a conference call with an outside 
party.
1During an outside call, press 
{INTERCOM} to put the call on hold.
2{V}/{^}: Select the desired unit. i 
{Transfer}
3Wait for the paged party to answer.
LIf the paged party does not answer, 
press {C} to return to the outside 
call.
4To complete the transfer: 
Press {OFF}.
LThe outside call is being routed to 
the handset.
To establish a conference call: 
Press {Conf}.
LTo leave the conference, press 
{OFF}. The other parties can 
continue the conversation.
LTo put the outside call on hold, 
press {HOLD}. To resume the 
conference, press {Conf}.
Answering transferred calls
Press {C} to answer the page.
LAfter the paging party disconnects, 
you can talk to the outside caller.
Registering a handset
The included handset and base unit are 
preregistered. If for some reason the 
handset is not registered to the base 
unit, register the handset.
1Handset:
{MENU} i {0}{0}{1}
2Base unit:
KX-TG6021/KX-TG6022/
KX-TG6023
Press and hold {LOCATOR} until 
the IN USE indicator flashes.
KX-TG6051/KX-TG6052/
KX-TG6053/KX-TG6054
Press and hold {LOCATOR/
INTERCOM} until the IN USE 
indicator flashes.
LAfter the IN USE indicator starts 
flashing, the rest of the procedure 
must be completed within 1 
minute.
3Handset:
Press {OK}, then wait until a beep 
sounds.
4{OFF}
Registering an additional handset
See page 5 for information on the 
available model.
Start from step 2.
Deregistering a handset
1
{MENU} i {0}{0}{2}
2{3}{3}{5} i {OK}
3Select the handset you want to 
cancel by pressing the desired 
handset number ({1} – {4}).
Note:
LIf you do not use the handset, we 
recommend removing the battery to 
prevent malfunctioning.
TG602X_605X.book  Page 39  Thursday, February 8, 2007  2:39 PM 
						

							Useful Information
40For assistance, please visit http://www.panasonic.com/help
Wall mounting
Base unit
1
Insert the hooks on the wall 
mounting adaptor into the holes 1 
and 2 on the base unit.
2While pressing down the lever (A), 
press it in the direction of the arrow 
(B) until it is secure.
3Tuck the telephone line cord inside 
the wall mounting adaptor and 
connect the cord. Mount the unit by 
inserting the mounting pins into the 
round openings on the adaptor (for 
pin 2, use round cut out at the 
bottom of the adaptor if you are using 
the 4 inches phone plate), then 
sliding the unit down to secure it.
Connect the AC adaptor to power 
outlet (page 9).
LThere are two common types of 
wall phone plates. The distance 
between 1 and 2 may vary 
depending on the size of the wall 
phone plate installed.
21
2
1
A
B
83 mm
(3 1/4 inches)102 mm
(4 inches)
2 1
83 mm (3 1/4 inches)or
102 mm 
(4 inches)
1
(120 V AC,
60 Hz)
2
AC adaptor cord
TG602X_605X.book  Page 40  Thursday, February 8, 2007  2:39 PM