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Panasonic Network Camera Recorder BB-HNP11A Operating Instructions

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    							Operating Instructions
    91
    Recording has stopped because 
    either there is insufficient free disk 
    space or the disk cannot be written 
    on.
    Confirm that there is sufficient free 
    space on the save destination disk 
    and that the save destination 
    folder is in a writable condition, 
    then try recording again. The destination free space has reached the 
    limit set on the preferences page, or the save 
    destination folder is not writable and recording 
    is stopped.
    1.Decrease the save destination free 
    space.
    2.Create enough free space on the 
    destination folder.
    3.Confirm that there is a folder. If there 
    is not, create it.
    4.Check if the folder is writable, and set 
    it writable.
    Backing up has stopped because 
    either there is insufficient free 
    backup disk space or the disk 
    cannot be written on.
    Confirm that there is sufficient free 
    space on the backup destination 
    disk and that the backup 
    destination folder is in a writable 
    condition, then back up again. The backup destination free space has 
    reached the limit set on the preferences page, 
    or the backup destination folder is not writable 
    and backup is stopped.
    1.Decrease the backup destination free 
    space.
    2.Create enough free space on the 
    backup destination folder.
    3.Confirm that there is a folder. If there 
    is not, create it.
    4.Check if the folder is writable, and set 
    it writable.
    XXXX has reached its recording 
    capacity, so recording has been 
    stopped. Delete recorded images 
    and try recording again.
    XXXX =
     Camera Name The recorded images of the camera have 
    reached the limit of recording capacity and 
    recording is stopped.
    Delete the recorded images of the camera, 
    or increase the recording capacity.
    When the software is shut down, 
    the camera stops recording. Any 
    set timers will also stop operating. 
    Is it OK to shut down? Right-click and select [Exit].
    Follow the instruction message. Message Cause and Remedy 
    						
    							Operating Instructions
    92
    Backup failed.  Folder creation error occurs during backup.
    Confirm that the backup destination folder 
    is writable. If same error message appears 
    after trying again, restart your PC.  Message Cause and Remedy 
    						
    							Operating Instructions
    93
    2.15 Troubleshooting
    Problem Cause and Remedy
    The camera image 
    is not displayed. The camera is not powered up.
    Turn the camera on.
     The camera IP address is incorrect.
    Set the proper IP address at the basic settings on the 
    camera registration information page.
     The authentication is required for the camera.
    Set the proper user name and password at the basic 
    settings on the camera registration page.
     Network to which your PC is connected is not working.
    Confirm that the network is working.
     The network is congested.
    Pages may not be displayed immediately. Wait for a while.
     The proxy setting is incorrect.
    If the camera cannot be accessed without a proxy server, 
    the proxy setting should be set on this software. Check 
    [Use Proxy Server] and set the proxy settings at 
    [Tools] [Preferences] [Network Connection] on the 
    menu bar.
     More than 4 installations have been connected to the 
    camera.
    The number of connections from software to the camera 
    is limited. Up to 3 connections can be established with the 
    camera. 
    Register a license 
    key. is displayed on 
    the monitoring 
    page. The license registration is not performed.
    Perform the license registration entering registration 
    code and license key at [Help] [License Registration] 
    on the menu bar. 
    						
    							Operating Instructions
    94
    Timer recording is 
    not working. The day of the week is not checked at the day of the week 
    setting on the timer page.
    Check the day of the week to enable timer recording.
     Timer is disabled. (Timer is grayed out on the timer list.)
    Select the timer on the timer list, and click [Enable] on the 
    menu displayed by right-clicking the timer list.
    You cannot pan or 
    tilt the camera. Pan/tilt operation is not permitted on the camera settings.
    Permit the pan/tilt operation.
     The camera does not support pan/tilt operation.
    This software is 
    unstable or does 
    not work. Your PC specification does not meet the requirement.
    Close other applications.
    The audio cannot 
    be listened during 
    monitoring. The camera does not support audio.
    The camera should support audio.
     Microphone is not properly connected.
    Confirm that microphone is properly connected.
     Volume setting on your PC is muted or set to minimum.
    Adjust the volume on the volume control window on your 
    PC.
     Speaker is malfunctioning.
    Confirm that the speaker is working.
    Audio cannot be 
    listened while 
    viewing images with 
    audio. [Image Only] is selected at record settings on the camera 
    registration information page.
    If [Image Only] is selected, the audio is not recorded. 
    Select [Image and Audio] to record audio.
    Audio is not 
    synchronized with 
    images on the 
    monitoring page or 
    screen. Audio delays 1 or 2 seconds after the image. Audio may be 
    interrupted or the image may be paused. This is not a 
    problem. Problem Cause and Remedy 
    						
    							Operating Instructions
    95
    You cannot change 
    resolution or image 
    quality. Resolution or image quality control is not permitted on the 
    camera settings. Problem Cause and Remedy 
    						
    							Operating Instructions
    96
    2.16 Default Setting List
    Items Default
    Create New 
    Camera/
    Camera 
    Registration 
    InformationBasic 
    SettingsCamera Name -
    Comment -
    Camera Address -
    Por t -
    User Name -
    Password -
    Use a proxy server -
    Image 
    SettingsResolution 320 x 240
    Image Quality Standard
    Recorded Frequency Not Specify
    Audio Recording Settings Image Only
    Recording 
    Capacity 
    LimitLimit the recording 
    capacity.-
    Motion 
    DetectionBefore motion is detected: -
    After motion is detected: 5 seconds
    Keyword Keyword 1 -
    Keyword 2 -
    Create New 
    Timer/Timer 
    Registration 
    InformationBasic 
    SettingsTimer Name -
    Timer Schedule Daily
    Start Time: 00:00:00
    End Time: 00:00:00
    Recording Method Record images during 
    all the set time period.
    Keyword Keyword 1 -
    Keyword 2 - 
    						
    							Operating Instructions
    97
    Recorded 
    ImagesSearch Time Period Setting -
    Weekly Setting -
    Search Keyword -
    Searched Target Current Recorded 
    Image
    Recorded Status All
    Recording Method All
    Preferences Destination Destination C:\Program 
    Files\Panasonic\NCR2
    Maintaining the hard disk 
    capacity100 MB
    Backup Perform Automatic Backup -
    Backup Folder -
    Minimum Free Disk Space -
    Backup Schedule -
    Network 
    ConnectionUse a proxy server -
    Proxy Address -
    Po r t -
    Proxy User Name -
    Proxy Password - Items Default 
    						
    							Operating Instructions
    98
    Index
    A
    Automatic Backup 26
    B
    Basic Settings Page 31
    C
    Camera List 66
    CD-ROM Notice
     6
    Copy
     73
    Creating New Camera
     30
    D
    Default Setting List 96
    E
    Editing Camera Information 38
    Enabling or Disabling the Cameras
     68
    End-User License Agreement
     8
    Error Message List
     75
    Exporting the Camera Information
     72
    F
    Focus 51
    I
    Image Settings Page 33
    Importing the Camera Information
     72
    Included Accessories
     6
    Installation Procedure
     11
    Installing This Software
     12
    J
    JPEG Conversion 70
    K
    Keyword 73
    Keyword Page
     37
    L
    License Registration 21
    M
    Manual Recording 53
    Menu Bar
     42
    Monitoring Page
     45
    Motion Detection Page
     35
    Motion Detection Recording
     55
    N
    Network Camera Recorder Window 39
    O
    Operation Bar 49
    P
    Preset Buttons 52
    Proxy Server
     28
    R
    Recorded Image Page 46
    Recording Capacity Limit Page
     34
    Registering the Camera
     30
    S
    Search Time Period 65
    Searching the Recorded Images
     63
    Security Cautions
     7
    Selecting a Folder to Save Images
     23
    System Requirements for your PC
     3
    T
    Timer List Page 47
    Timer Recording
     56
    Toolbar Buttons
     44
    Trademarks
     3
    Troubleshooting
     93
    W
    Window Display 39 
    						
    							Operating Instructions
    99
    Z
    Zoom 50 
    						
    							
    PSQX3482XC    KK0904RM3118
    2004 Panasonic Communications Co., Ltd. All Rights Reserved.
    Carefully pack your unit, preferably in the original carton.
    Attach a letter, detailing the symptom, to the outside of the carton.
    Symptom
    Send the unit to an authorized servicenter, prepaid and adequately insured.
    Do not send your unit to the Panasonic Consumer Electronics Company listed below or to
    executive or regional sales offices. These locations do not repair consumer products.
    When you ship the product
    Panasonic Servicenters are listed in the servicenter directory.
    Call 1-800-272-7033 for the location of an authorized servicenter.
    This Network Camera Recorder is designed for use in the United States of America.
    Sale or use of this product in other countries/areas may violate local laws.
    For product service
    Copyright:This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced 
    for internal use only. All other reproduction, in whole or in part, is prohibited without the written 
    consent of Panasonic Communications Co., Ltd.
    Panasonic Consumer Electronics Company, 
    Division of Panasonic Corporation of North America
    The information in this document is subject to change without notice. 
    						
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