Panasonic Order Taker Wx T3020 Operating Instructions

							11
Control of the device control ter-
minals
The device control terminals of the center module can be
controlled through the Order Taker. 
1. Hold down the C button. A short beep is heard from the speaker of the headset and a connection will be made
toward the device control terminals of the center mod-
ule. 
2. Release the C button. A short beep is heard twice from the speaker of the headset and the connection will be
disconnected toward the device control terminals of the
center module. 
Double-Drive-Thru connections
When Double-Drive-Thru connections are made with the
center module, any Order Taker is required to select the
center module of either Lane A or Lane B. 

1. When a connection is made to Lane A, the lane indicator
is lit in yellow. Press the T2 button if you want to make a
connection changeover to Lane B. When connected to
Lane B, a voice of [Lane B] is heard from the speaker of
the headset and the lane indicator is lit in green. 
2. While a connection is maintained to Lane B, the lane indicator is lit in green. Press the T2 button if you want to
make a connection changeover to Lane A. When con-
nected to Lane A, a voice of [Lane A] is heard from the
speaker of the headset and the lane indicator is lit in yel-
low. 

1. While a connection is maintained to Lane A, the laneindicator is lit in yellow. Press the T2 button if you want
to make a connection changeover to Lane B. When con-
nected to Lane B, a voice of [Lane B] is heard from the
speaker of the headset and the lane indicator is lit in
green. 
2. While a connection is maintained to Lane B, the lane indicator is lit in green. Press the T1 button if you want to
make a connection changeover to Lane A. When con-
nected to Lane A, a voice of [Lane A] is heard from the
speaker of the headset and the lane indicator is lit in yel-
low. 
Note: When Direct Lane Select is set, TALK is available by
selecting either lane pressing T1 or T2 button.
Hold down
Release
Press
Press
Press
Press 
						

							12
Manager Mode
(Only one Headset)
Complete ID Registration to do this setting.
The Order Taker set to the Manager mode has following
functionality.
• The manager can interrupt store personnels TALK or PAGE at any time by monopolizing one channel by prior-
ity.
• The Manager hears audio from POS alone.
1. Hold down the power button for 2 seconds or more to turn off the Order Taker.
2. While holding R and T1 simultaneously, press the power button to turn on the Order Taker. The Order Taker
enters manager setting mode where the indicators and
buttons have different functions than in normal opera-
tion. You can hear Connecting center module A and
power indicator is an alternate blinking of red and green.
Also the Lane indicator A is blinking yellow.
When you want to register the manager in another cen-
ter module in a double-drive-thru environment, while
holding R and T2 simultaneously, press the power but-
ton to turn on the Order Taker. You can hear
Connecting center module B and the power indicator
blinks red and green. Also the Lane indicator B blinks
green.
3. If manager mode setting is successful, you can hear Manager and the power indicator blinks green.
Canceling the Manager Mode 
1. Hold down the power button for 2 seconds or more to
turn off the Order Taker.
2. When LANE A is set in the manager mode, keep press- ing the R and T1 buttons simultaneously and start up the
power of Order Taker. 
When LANE B is set in the manager mode, keep press-
ing the R and T2 buttons simultaneously and start up the
power of Order Taker. 
The power indicator then blinks reciprocally in red and
green. A message of “Connecting Center Module A (or
B)” is heard from the Order Taker speaker.
3. When canceling of the manager mode is complete, reci- procal blinking of the power indicator turns to continu-
ous lighting in green.
Keep holding down.
(Lane A)
Keep holding down.
(Lane B)
Hold down the power button for two seconds or more to turn off. Hold down the power button for two seconds or more to turn off. 
Keep holding down.
(Lane A)
Keep holding down.
(Lane B) 
						

							13
Auto-Talk-Lock setup (for only
one Headset)
For a Order Taker where Auto-Talk-Lock is set up, it has a
function to select [Talk] automatically when the vehicle
detector has become active, and you can talk with the cus-
tomer at the menu board. 
1. Confirm that the dip switch 1 of the headset is ON, the dip switch 2 is set at the objective lane, and the power
of the headset is OFF. 
2. Turn on the Order Taker. The message Hello Headset ** (** is the number of headset) is output from the
speaker of the headset, and the power indicator blinks
green and red alternately for 3 seconds. While the indi-
cator is blinking, press the T1 or T2 button. (LANE A: T1
button, LANE B: T2 button) Auto-Talk-Lock will be set
up, The message Auto-Talk-Lock ON is heard from the
speaker of the headset. When the T1 or T2 button is not
pressed, the Order Taker assumes an ordinary opera-
tion mode. 
3. In the case of a failure in Auto-Talk-Lock setup, a voice of [Failed] is heard from the speaker of the headset. In
this case, the same procedures should be followed from
Step 1 again. 
Note: If the power of the Order Taker is turned OFF, all the
setting conditions for Auto-Talk-Lock will be canceled.
This setting should be carried out without fail when the
power supply is started up. 
						

							14
Caution:Setup of this product should only be performed by
qualified service personnel or system installers.
 Opening the Switch
Compartment
1. Press the power button for 2 seconds or more to turn off
the Order Taker.
2. Unscrew the screw and open the switch compartment.
3. Set the switches.
4. After finishing the setup, replace the cover.
5. Turn on the Order Taker.
 DIP Switch Setup
An eight-bit DIP switch is provided for system setups. The
initial settings are marked with an asterisk *.
Note: Be sure to turn off the Order Taker in Step 1.
Otherwise, the DIP Switch will not be activated until you
turn the power off and on again.
1. Press the power button for 2 seconds or more to turn off the Order Taker.
2. Set the switches as follows. SW#1: This switch selects Auto Talk Lock ON/OFF
ON: Auto Talk Lock ON
OFF: Auto Talk Lock OFF
SW#2: This switch selects the target lane for SW#1:
Auto Talk Lock.
ON: Lane B
OFF: Lane A
SW#3: This switch selects Direct Lane Select Mode or
Normal.
ON: Direct Lane Select Mode
When double-drive-thru, the T1 button is for lane
A, the T2 button is for lane B.
OFF: Normal
For double-drive-thru, the T2 button is A/B Lane
Selection.
SW#4: This switch selects Talk-Lock or Press-To-Talk
ON: Talk-Lock
OFF: PTT (Press-To-Talk)
SW#5: This switch selects Page-Lock or Press-To-Page.
ON: Page-Lock
OFF: PTP (Press-To-Page)
SW#6, SW#7: This switch selects language of Voice
Prompt.
Unscrew the 
screw and open 
the switch 
compartment. Press the power button to 
turn off the Order Taker.
Setup Procedures
1
SW#
2
3
4
5
6
7
8 Auto Talk Lock ON/OFF Function
Voice Prompt Language Select
Voice Prompt Language Select
ON ON
OFF*
OFF
Auto Talk Lock LANE BA*
T2 Button Setting Direct Lane Select Normal*
Talk-Lock/Press-To-Talk Talk-Lock PTT*
Page-Lock/Press-To-Page Page-Lock PTP*
RF Power Reduce Power Full Power*
1
2
3
4
5
6
7
8Initial Setting
ON
OFF
SW#6
OFF*
OFF
ON
ON OFF*
ON
OFF
ON
English
Spanish
French
Voice Prompt OFF
SW#7 Language 
						

							15
SW#8: This switch selects RF Power.ON: Reduce Power
OFF: Full power
ID Registration
1. Press the ID Registration button of the center module for
2 seconds or more. The system is changed to the ID
Registration mode.
2. While holding down the T1 and T2 buttons simultaneous- ly, hold down the power button to turn on the Order
Taker. The Order Taker enters the ID Registration setting
mode where the indicators and buttons have different
functions than in normal operation. You will hear ID
Registration Mode and the power indicator will blink yel-
low.
3. Press the T1 button, the Order Taker searches for the center module. You can hear Connecting center mod-
ule A and the lane Indicator will blink yellow.
* Press the T2 button (at double-drive-thru), for other cen- ter modules. You can hear Connecting center module
B and the lane indicator will blink green.
When the ID Registration succeeds, you will hear
Registration Complete and the headset number, and
the power indicator stops blinking and stays on.
4. When IDs are registered on all Order Takers, press the ID Registration button of the center module, ID registra-
tion mode is completed. The power indicator of the
Order Taker will change from yellow to green.
Notes: • If ID registration fails, a warning sounds beep and then you will hear a voice prompt say Failed. If registration
fails, the ID is not registered and the Power indicator
blinks red. 
If this happens, turn off the power and try registering
again.
• All-in-One Headset or Order Taker that can register in one center module is up to 32. If you register IDs exceeding 32, the unused ID that has
been registered is automatically deleted in chronological
order.
• If ID registration is performed for 2 or more headsets, follow the steps 2-4 individually. Deletion of ID
To delete the registered ID of Order Taker follow the steps
below. 
1. Hold down the POWER button for more than 2 seconds to turn off the power of Order Taker.
2. To delete an ID that is registered for LANE A, keep pressing the T1 and C buttons simultaneously and start
up the power of Order Taker. 
To delete an ID that is registered for LANE B, keep
pressing the T2 and C buttons simultaneously and start
up the power of Order Taker. The power indicator then
blinks in yellow. 
3. Press the P button while the power indicator keeps blink- ing in yellow. The ID that is registered for LANE A (or
LANE B) is deleted. 
4. The power indicator turns to blinking in red. A message of “ID is not registered” is heard from the Order Taker
speaker. 
Power on.
Keep holding down.
Keep holding down.
(Lane A)
Keep holding down.
(Lane B) 
						

							16
Troubleshooting
The headset ID is not registered in the center module of the tar-
get.→ Register ID in the center module of the target.
Symptom
The power indicator blinks
red.
Reference
pages
Cause/solution
15
The battery is almost exhausted.
→ Recharge the battery.
(Refer to the operating instructions of the battery charger.)The power indicator lights red
and a constant beep is heard
in the headphone.
–
Cannot turn on the Order
Taker.The battery is exhausted. The battery is not inserted correctly.
→ Recharge the battery. Position the battery properly.
9
Cannot communicate with
other store personnel or the
customer at the menu board.
The center module may be turned off.
→ Turn on the power switch of the center module. (Refer to the
operating instructions of the center module.) If no remedy
exists, consult your dealer for repairs.
–
The headset ID is not registered in the center module of the tar-
get.
→ Register ID in the center module of the target.
15
Cannot hear or talk to the
customer, but
communications with the store
personnel are OK.
The vehicle detector may be malfunctioning because the detector
is not plugged into the center module, no power is supplied, or
the detecting function is out of order.
→ Check that the vehicle detector is plugged in and has power.
(Refer to the operating instructions of the center module.)
If no remedy exists, consult your dealer for repairs.
–
Cannot page or talk in
certain areas.
Talk or page operation is
impossible from the Order
Taker set in the manager
mode. 
Radio waves cannot reach the area.
→ Remove any metal obstacles blocking radio waves.
Check that the Telephone Indicator of the Center Module is not
turned ON. 
If the indicator is turned ON, the Optional Function Button [R] is
turned ON. 
→ Press the Optional Function Button [R] again and check that
the Telephone Indicator is turned OFF. 
–
8 
						

							17
Specifications
Operating Frequency:1 920 - 1 930 MHz
Required Power Supply: Rechargeable Li-ion Battery, 3.7 V DC
Control Function:  Power (On/Off)
Volume (Up/Down)
Talk (T1/T2)
Page
Lane Selection (A/B)
External Device Control (C)
DIP Switch Setup (8 bit)
Dimensions: 121 mm (W) x 61 mm (H) x 24 mm (D)
{4-3/4 (W) x 2-13/32 (H) x 15/16 (D)}
Weight (excluding battery): 115 g {0.25 lbs}
Ambient operating temperature: –10 °C to +50 °C {14 °F to 122 °F}
Dimensions and weighs indicated are approximate.
Specifications are subject to change without notice. 
						

							18
Optional Accessories
Battery (Li-ion 3.7 V DC, 1 10 0 mAh)  ............................... WX-B3030
Battery Charger ................................................................ WX-Z3040
Headset ................................................................\
............ WX-H3027
Standard Accessory
Operating Instructions (this manual) ................................ 1 pc. 
						

							19
RSS-213Lutilisation de ce dispositif est autorisée seulement aux deux
conditions suivantes : (1) il ne doit pas produire de brouillage,et
(2) lutilisateur du dispositif doit être prêt à accepter tout brouil-
lage radioélectrique reçu, m ême si ce brouillage est susceptible
de compromettre le fonctionnement du dispositif.
ATTENTION: • Risque dexplosion si la batterie nest pas plac ée correctement.
Remplacer uniquement avec le même type ou un type
équivalent.
• Ces instructions de d épannage sont uniquement destinées au
personnel technique professionnel. Afin de limiter tout risque
délectrocution, ne jamais exécuter de dépannage autre que
celui spécifié dans la notice dinstructions à moins que vous
possédiez des qualifications pour le faire.
Le numéro de modèle et le numéro de série de ce produit se
trouvent sur la surface de lappareil.
Nous vous conseillons de relever le numéro de série de votre
appareil dans lespace réservé ci-dessous et de conserver
précieusement votre notice dinstructions en tant que
justificatif dachat aux fins didentification en cas de vol.
No. de modèle
No. de série
FRANÇAIS
VERSION FRANÇAISE
(FRENCH VERSION)
AVERTISSEMENT:
• Cet appareil doit  être mis à la terre.
• Le  p ériphérique doit être connecté  à une prise de sortie secteur
munie dune connexion de mise à la terre de sécurité.
• La prise de sortie secteur ou ladaptateur dalimentation du périphérique doit toujours être prêt à être utiliser.
• Ne jamais exposer cet appareil  à la pluie ni le laisser dans un lieu
humide sous peine de créer un amorçage  électrique ou une
électrocution.
• Lappareil ne devrait pas  être exposé à des éclaboussures ou
des projections deau et aucun récipient rempli de liquide tels que
des vases ne devraient être posé sur lappareil.
• Tous les travaux dinstallation de ce produit devraient être confiés à des techniciens et dépanneurs professionnels ou des
installateurs de système.
• Pour  éviter tout accident corporel, cet appareil doit  être
solidement fixé au sol/au mur conformément aux directives
dinstallation.
• Les connexions doivent être conformes au code électrique local.
• Le risque daffaiblissement du syst ème auditif dû à une
exposition  à des niveaux sonores excessifs peut être limité par
une écoute à des volumes inférieurs et de plus courtes durées.
NMB-003Cet appareil numérique de la classe A est conforme  à la norme
NMB-003 du Canada. 
						

							20
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