Panasonic Projector PT-RW620 User Manual
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[E-mail set up] page
E-mail can be sent to preset E-mail addresses (up to two addresses) periodically or when an error or problem has
occurred.
Click [Detailed set up] → [E-mail set up].
1
2
3
4
5
6
1 [ENABLE]
Select [ENABLE] to use the E-mail function.
2
[SMTP
SERVER NAME]
Enter the IP address or the server name of the E-mail server
(SMTP). To enter the server name, the DNS server needs to be
set up.
3
[MAIL
FROM]
Enter the E-mail...](http://img.usermanuals.tech/thumb/58/100238/w64_projector_manual_9485_d-165.png "Page 166
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[E-mail set up] page
E-mail can be sent to preset E-mail addresses (up to two addresses) periodically or when an error or problem has
occurred.
Click [Detailed set up] → [E-mail set up].
1
2
3
4
5
6
1 [ENABLE]
Select [ENABLE] to use the E-mail function.
2
[SMTP
SERVER NAME]
Enter the IP address or the server name of the E-mail server
(SMTP). To enter the server name, the DNS server needs to be
set up.
3
[MAIL
FROM]
Enter the E-mail...")
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[Authentication set up] page
Set the authentication items when POP authentication or SMTP authentication is necessary to send an E-mail.
Click [Detailed set up] → [Authentication set up].
1
2
3
4
5
6
7
8
1 [Auth]
Select the authentication method specified by your Internet
service provider
.
2
[SMTP
Auth]
Set when the SMTP authentication is selected.
3
[POP
server name]
Enter the POP server name.
Allowed characters:
Alphanumerics (A - Z, a...](http://img.usermanuals.tech/thumb/58/100238/w64_projector_manual_9485_d-166.png "Page 167
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[Authentication set up] page
Set the authentication items when POP authentication or SMTP authentication is necessary to send an E-mail.
Click [Detailed set up] → [Authentication set up].
1
2
3
4
5
6
7
8
1 [Auth]
Select the authentication method specified by your Internet
service provider
.
2
[SMTP
Auth]
Set when the SMTP authentication is selected.
3
[POP
server name]
Enter the POP server name.
Allowed characters:
Alphanumerics (A - Z, a...")
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Contents of E-mail sent
Example of the E-mail sent when E-mail is set
The following E-mail is sent when the E-mail settings have been establis\
hed.
=== P anas onic pr ojec t or r epor t ( CO NF I G URE ) ===
P r ojec t or T y pe : RZ 770
S er ial No : 123456789012
----- E-mail set up dat a -----
T EMPERAT URE WARNING SET UP
MINIMUM TIME at [ 60] m inut es int er v al
I NT A K E A I R T E M P E RA T URE O v er [ 31 degC / 87...](http://img.usermanuals.tech/thumb/58/100238/w64_projector_manual_9485_d-167.png "Page 168
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Contents of E-mail sent
Example of the E-mail sent when E-mail is set
The following E-mail is sent when the E-mail settings have been establis\
hed.
=== P anas onic pr ojec t or r epor t ( CO NF I G URE ) ===
P r ojec t or T y pe : RZ 770
S er ial No : 123456789012
----- E-mail set up dat a -----
T EMPERAT URE WARNING SET UP
MINIMUM TIME at [ 60] m inut es int er v al
I NT A K E A I R T E M P E RA T URE O v er [ 31 degC / 87...")
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Example of the E-mail sent for an error
The following E-mail is sent when an error has occurred.
=== P anas onic pr ojec t or r epor t (E RRO R) ===
P r ojec t or T y pe : RZ 770
S er ial No : 123456789012
----- check syst em -----
M A I N CP U B US [ O K ]
F A N [ O K ]
INT AKE AIR T EMPERAT URE [ O K ]
O PT ICS MO DULE T EMPERAT URE [ O K ]
EXHAUST AIR T EMPERAT URE [ O K ]
LIG HT 1 T EMPERAT URE [ O K ]...](http://img.usermanuals.tech/thumb/58/100238/w64_projector_manual_9485_d-168.png "Page 169
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Example of the E-mail sent for an error
The following E-mail is sent when an error has occurred.
=== P anas onic pr ojec t or r epor t (E RRO R) ===
P r ojec t or T y pe : RZ 770
S er ial No : 123456789012
----- check syst em -----
M A I N CP U B US [ O K ]
F A N [ O K ]
INT AKE AIR T EMPERAT URE [ O K ]
O PT ICS MO DULE T EMPERAT URE [ O K ]
EXHAUST AIR T EMPERAT URE [ O K ]
LIG HT 1 T EMPERAT URE [ O K ]...")
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[Change password] page
Click [Change password].
1
2
3
1 [Administrator]
Used to change the setting of the [Administrator].
2
[User]
Used to change the setting of the [User]. 3
[Next]
Used to change the setting of the password.
[Administrator] account
1
3
2
4
1 [Account]
Displays the account to change.
2
[Current]
[User name]:
Enter the user name before the change.
[Password]:
Enter the current password. 3
[New]
[User name]:
Enter the...](http://img.usermanuals.tech/thumb/58/100238/w64_projector_manual_9485_d-169.png "Page 170
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[Change password] page
Click [Change password].
1
2
3
1 [Administrator]
Used to change the setting of the [Administrator].
2
[User]
Used to change the setting of the [User]. 3
[Next]
Used to change the setting of the password.
[Administrator] account
1
3
2
4
1 [Account]
Displays the account to change.
2
[Current]
[User name]:
Enter the user name before the change.
[Password]:
Enter the current password. 3
[New]
[User name]:
Enter the...")
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[User] account
1
2
3
1 [Account]
Displays the account to change.
2
[New]
[User name]:
Enter the desired new user name. (Up to 16 characters in single
byte)
[Password]:
Enter the desired new password. (Up to 16 characters in single
byte)
[Password(Retype)]:
Enter the desired new password again. 3
[OK]
Determines the change of password.
[Change password] (For user rights)
Only the change of password is enabled under the user rights.
1
2
4...](http://img.usermanuals.tech/thumb/58/100238/w64_projector_manual_9485_d-170.png "Page 171
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[User] account
1
2
3
1 [Account]
Displays the account to change.
2
[New]
[User name]:
Enter the desired new user name. (Up to 16 characters in single
byte)
[Password]:
Enter the desired new password. (Up to 16 characters in single
byte)
[Password(Retype)]:
Enter the desired new password again. 3
[OK]
Determines the change of password.
[Change password] (For user rights)
Only the change of password is enabled under the user rights.
1
2
4...")
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Operation page
1
2
34
5
6
7
1 [Tools], [Info], [Help]Tabs for selecting the setting, information, or help page of the
projector.
2
[POWER]
T
urns on/off the power.
3
[SHUTTER]
Switches whether to use the shutter function (enabled (shutter:
closed)/disabled (shutter: open)). 4
[Input Select]
Controls input selection.
Not available when the power of the projector is turned of
f.
5
Menu screen control buttons
Navigates the menu screen.
6...](http://img.usermanuals.tech/thumb/58/100238/w64_projector_manual_9485_d-171.png "Page 172
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Operation page
1
2
34
5
6
7
1 [Tools], [Info], [Help]Tabs for selecting the setting, information, or help page of the
projector.
2
[POWER]
T
urns on/off the power.
3
[SHUTTER]
Switches whether to use the shutter function (enabled (shutter:
closed)/disabled (shutter: open)). 4
[Input Select]
Controls input selection.
Not available when the power of the projector is turned of
f.
5
Menu screen control buttons
Navigates the menu screen.
6...")
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[Info] page
Click [Info] in the operation page.
4
5
6
7
1
2
3
1 [Projector Name]
Displays the projector name.
2
[Mac Address]
Displays the MAC address.
3
[Lamp1 Hours], [Lamp2 Hours]
Displays the runtime of the light source 1 and the light source 2.
4
[Power Status]
Displays the status of the power
. 5
[Source]
Displays the selected input.
6
[Error Status]
Displays the error status.
7
[Exit]
Returns to the operation page.
[Help]...](http://img.usermanuals.tech/thumb/58/100238/w64_projector_manual_9485_d-172.png "Page 173
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[Info] page
Click [Info] in the operation page.
4
5
6
7
1
2
3
1 [Projector Name]
Displays the projector name.
2
[Mac Address]
Displays the MAC address.
3
[Lamp1 Hours], [Lamp2 Hours]
Displays the runtime of the light source 1 and the light source 2.
4
[Power Status]
Displays the status of the power
. 5
[Source]
Displays the selected input.
6
[Error Status]
Displays the error status.
7
[Exit]
Returns to the operation page.
[Help]...")
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Chapter 6 Maintenance
This chapter describes inspection methods when there are problems, and m\
aintenance methods.](http://img.usermanuals.tech/thumb/58/100238/w64_projector_manual_9485_d-173.png "Page 174
174 - ENGLISH
Chapter 6 Maintenance
This chapter describes inspection methods when there are problems, and m\
aintenance methods.")
Chapter 5 Operations — Web control function ENGLISH - 171 [User] account 1 2 3 1 [Account] Displays the account to change. 2 [New] [User name]: Enter the desired new user name. (Up to 16 characters in single byte) [Password]: Enter the desired new password. (Up to 16 characters in single byte) [Password(Retype)]: Enter the desired new password again. 3 [OK] Determines the change of password. [Change password] (For user rights) Only the change of password is enabled under the user rights. 1 2 4 3 1 [Old Password] Enter the current password. 2 [New Password] Enter the desired new password. (Up to 16 characters in single byte) 3 [Retype] Enter the desired new password again. 4 [OK] Determines the change of password. Note fTo change the account of the [Administrator], entry of [User name] and [Password] in [Current] is required. [Crestron Connected(TM)] page The projector can be monitored/controlled with Crestron ConnectedTM. It is necessary to access with the administrator rights to start the ope\ ration screen of Crestron Connected TM from the web control screen. (The [Crestron Connected(TM)] button is not displayed in the web control screen with the user rights.) The operation page of Crestron Connected TM is displayed by clicking [Crestron Connected(TM)]. It is not displayed if Adobe Flash Player is not installed on your computer, or the browser you use does not support Flash. In such a case, click [Back] in the operation page to go back to the previous page.
Chapter 5 Operations — Web control function 172 - ENGLISH Operation page 1 2 34 5 6 7 1 [Tools], [Info], [Help]Tabs for selecting the setting, information, or help page of the projector. 2 [POWER] T urns on/off the power. 3 [SHUTTER] Switches whether to use the shutter function (enabled (shutter: closed)/disabled (shutter: open)). 4 [Input Select] Controls input selection. Not available when the power of the projector is turned of f. 5 Menu screen control buttons Navigates the menu screen. 6 Freeze/image quality adjustment Controls items related to freeze/image quality . 7 [Back] Returns to the previous page. [Tools] page Click [Tools] in the operation page. 1 2 3 4 5 1 [Control System] Set the information required for communicating with the controller to be connected with the projector . 2 [User Password] Set the user rights password for the operation page of Crestron Connected TM. 3 [Admin Password] Set the administrator rights password for the operation page of Crestron Connected TM. 4 Network status Displays the settings of wired LAN. [DHCP] Displays the current setting. [Ip Address] Displays the current setting. [Subnet Mask] Displays the current setting. [Default Gateway] Displays the current setting. [DNS Server] Displays the current setting. 5 [Exit] Returns to the operation page.
Chapter 5 Operations — Web control function ENGLISH - 173 [Info] page Click [Info] in the operation page. 4 5 6 7 1 2 3 1 [Projector Name] Displays the projector name. 2 [Mac Address] Displays the MAC address. 3 [Lamp1 Hours], [Lamp2 Hours] Displays the runtime of the light source 1 and the light source 2. 4 [Power Status] Displays the status of the power . 5 [Source] Displays the selected input. 6 [Error Status] Displays the error status. 7 [Exit] Returns to the operation page. [Help] page Click [Help] in the operation page. The [Help Desk] window is displayed. 1 1 [Help Desk] A message can be sent/received with the administrator using the Crestron Connected TM.
174 - ENGLISH Chapter 6 Maintenance This chapter describes inspection methods when there are problems, and m\ aintenance methods.
Chapter 6 Maintenance — Light source/temperature indicators ENGLISH - 175 Light source/temperature indicators When an indicator lights up If a problem occurs inside the projector, the light source indicators / or temperature indicator will inform you by lighting or blinking. Check the status of the indicators and take following measures.Attention f When switching of f the projector to deal with problems, make sure to follow the procedure in “Switching of f the projector” (x page 65). Light source indicator Light source indicator Temperature indicator Light source indicators / Indicator status Status Solution Lighting in red Some of the elements of the light source are defective and the light output has decreased. f T urn the switch to (x page 65), and turn on the power again. Blinking in red (1 time) The light source is turned off since the projection lens cannot be detected. f T urn off the power and mount the projection lens again. (x page 46) fT urn the switch to (x page 65), and turn on the power again. Blinking in red (2 times) The light source does not light up, or the light source turns off while the projector is in use. f T urn the switch to (x page 65), and turn on the power again. Blinking in red (3 times) Note fIf the light source indicators / are still lit or blinking after taking the measures, set the switch to , and ask your dealer for repairs. fThe light source indicator corresponding to the light source being lit w\ ill light up in green if the projector is in projection mode and there i\ s no indication of problem by lighting or blinking in red. fThe function to detect the projector lens may or may not exist depending on the country or region where you purchased the product.
Chapter 6 Maintenance — Light source/temperature indicators 176 - ENGLISH Temperature indicator Indicator statusLighting in red Blinking in red (2 times) Blinking in red (3 times) Status Warm-up status Internal temperature is high (warning).Internal temperature is high (standby status).The cooling fan has stopped. Cause f Did you turn on the power when the temperature was low (around 0 °C (32 °F))? fIs the air intake/exhaust port blocked? fIs the room temperature high? ― Solution f W ait at least five minutes in the current status. f Use the projector in an appropriate operating environment temperature *1. fRemove any objects that are blocking the air intake/ exhaust port. fUse the projector in an appropriate operating environment temperature*1. fDo not use the projector at an altitude of 4 200 m (13 780') or higher above sea level. f T urn the switch to (x page 65), and consult your dealer. *1 For details of operating environment temperature of the projector , refer to “Operating environment temperature” (x page 203). Note fIf the temperature indicator is still lit or blinking after taking the measures, ask your dealer for repair .
Chapter 6 Maintenance — Maintenance ENGLISH - 177 Maintenance Before maintaining the projector fMake sure to turn of f the power before performing the maintenance of the projector. (x pages 55, 65) fWhen switching of f the projector, make sure to follow the procedures in “Switching off the projector” (x page 65). Maintenance Outer case Wipe off dirt and dust with a soft, dry cloth. fIf the dirt is persistent, soak the cloth with water and wring it thorou\ ghly before wiping. Dry of f the projector with a dry cloth. f Do not use benzene, thinner , or rubbing alcohol, other solvents, or household cleaners. Doing so ma\ y deteriorate the outer case. f When using chemically treated dust cloths, follow the instructions writt\ en on its packaging. Lens front surface Wipe off dirt and dust from the front surface of the lens with a soft clean clo\ th. fDo not use a cloth that is fluf fy, dusty, or soaked with oil/water. fSince the lens is fragile, do not use excessive force when wiping the lens. Attention f The lens is made of glass. Impacts or excessive force when wiping may scratch its surface. Handle with care. Note fDust may accumulate around the air intake/exhaust port depending on the environment and operating condition when used in an environment with excessive dust. This may adversely affect the ventilation, cooling, and heat dissipation inside the projector, thus causing reduced brightness.
Chapter 6 Maintenance — Troubleshooting 178 - ENGLISH Troubleshooting Review the following points. For details, see the corresponding pages. ProblemsPoints to be checked Page Power does not turn on. f Is the power plug firmly inserted into the outlet? ― fIs the switch set to ? 65 fIs the wall outlet supplying electricity? ― fHave the circuit breakers tripped? ― fAre the light source indicators / blinking? 175 fIs the temperature indicator lit or blinking? 176 No image appears. f Are connections to external devices correctly performed? 48 fIs the input selection setting correct? 66 fIs the [BRIGHTNESS] adjustment setting at a minimum? 79 fIs the external device that is connected to the projector working properly? ― fIs the shutter function in use? 70, 1 13 fIf the power indicator is blinking in red, consult your dealer. ― fIs the lens cover still attached to the lens? 56 Image is fuzzy . fIs the lens focus set correctly? 67 fIs the projection distance appropriate? 33 fIs the lens dirty? 21 fIs the projector installed perpendicular to the screen? ― Image is dark f Is the [CONTRAST] adjustment setting at a minimum? 79 fIs the setting value of [LIGHT OUTPUT] set small? 122 fAre the light source indicators / blinking? It may improve by reattaching the projection lens. 175 Color is pale or grayish. f Are [COLOR] and [TINT] adjusted correctly? 80 fIs the external device connected to the projector adjusted correctly? 48 fIs the computer cable damaged? ― Remote control does not respond. f Are the batteries depleted? ― fIs the polarity of the batteries set correctly? 30 fAre there any obstructions between the remote control and the remote con\ trol signal receiver of the projector? 25 f Is the remote control being used beyond its ef fective operation range?25 fAre other forms of light, such as fluorescent light, af fecting the projection?25 fIs the [REMOTE CONTROL] setting in [CONTROL DEVICE SETUP] set to [DISABLE]? 146 f Is the terminal used for contact control? 195 fIs the ID number setting operation correct? 72 Menu screen does not appear . f Is the on-screen display function turned of f (hidden)?70 Buttons on the control panel do not operate. f Is the [CONTROL PANEL] setting in [CONTROL DEVICE SETUP] set to [DISABLE]? 146 f Is the terminal used for contact control? 195 Image does not display correctly . f Is [SYSTEM SELECT OR] set properly? 85 fIs [RGB1 INPUT SETTING] set correctly? 102 fIs there a problem with the video tape or other image sources? ― fIs a signal which is not compatible with the projector being input? 198 Image from a computer does not appear . fIs the cable too long? (For D - Sub cables, the cable length should be 10 m (32'10") or shorter.) ― f Is the external video output on the laptop computer set correctly? (Ex.: The external output settings may be switched by pressing the “Fn” + “F3” keys or the “Fn” + “F10” keys simultaneously . This will differ depending on the model of the computer. Refer to the user manual provided with your computer.) ― Image output from DVI - D of the computer does not appear. f Is [EDID SELECT] in [DVI-D IN] set to [EDID3] or [EDID2:PC]? 104 fIt may improve by updating the graphic accelerator driver of the compute\ r to the latest version. ― f It may improve by performing the [EDID SELECT] setting in [DVI-D IN], and then rebooting the computer . 104
Chapter 6 Maintenance — Troubleshooting ENGLISH - 179 ProblemsPoints to be checked Page Video from HDMI compatible device does not appear or it appears jumbled. f Is the HDMI cable connected securely? 48 fT urn the power of the projector and the external device off and on. ― fIs a signal which is not compatible with the projector being input? 198 Lens shift cannot be adjusted. f Perform [LENS CALIBRA TION]. 136 fIs the Fixed-focus Lens (Model No.: ET- DLE055) attached?― Cannot control the projector with Art-Net. f Are the connections between the twisted-pair-cable transmitter and an external device, and between the twisted-pair-cable transmitter and projector cor\ rectly done? ― f Is [Art-Net SETUP] set to other than [OFF]? 151 fAre [NET], [SUB NET], [UNIVERSE], and [ST ART ADDRESS] set correctly?151 The DIGITAL LINK input image is not displayed. f Is the cable compatible to the condition of the projector used? 51 fAre the connections between the twisted-pair-cable transmitter and an external device, and between the twisted-pair-cable transmitter and projector cor\ rectly done? ― f Is [DIGIT AL LINK MODE] set to [AUTO] or [DIGITAL LINK]? Is it set to [ETHERNET]? 149 f Is a signal which is not compatible with a twisted-pair-cable transmitte\ r being input? ― Attention fIf problems persist even after checking the preceding points, consult yo\ ur dealer .
Chapter 6 Maintenance — [SELF TEST] indications 180 - ENGLISH [SELF TEST] indications [SELF TEST] can be checked in the [PROJECTOR SETUP] menu → [STATUS] → [SELF TEST]. The following list shows the alphanumeric symbol that is displayed when \ an error or a warning has occurred and its details. Confirm “Action number”, and follow the measure in “Measure for error and warning” (x page 181). The input supply voltage is displayed only with the numeric value. Error/warning display DetailsAction number U 11 Intake temperature warning 1 U12 Optical module temperature warning 1 U13 Exhaust air temperature warning 1 U14 Low temperature warning 2 U16 Light source 1 temperature warning 1 U17 Light source 2 temperature warning 1 U21 Intake temperature error 1 U22 Optical module temperature error 1 U23 Exhaust air temperature error 1 U24 Low temperature error 2 U25 Light source 1 temperature error 1 U26 Light source 2 temperature error 1 U81 Low AC voltage warning (below 90 V)3 H01 Battery replacement for the internal clock 4 H 11 Intake air temperature sensor error 5 H12 Optical module temperature sensor error 5 H13 Exhaust air temperature sensor error 5 H14 Light source 1 temperature sensor error 5 H15 Light source 2 temperature sensor error 5 F00 Liquid cooling pump 1 warning 5 F01 Liquid cooling pump 2 warning 5 F15 Luminance sensor error 5 F16 Angle sensor error 5 F18 Air pressure sensor error 5 F50 Radiator fan 3 warning 5 F51 Phosphor wheel 1 fan warning 5 F52 Phosphor wheel 2 fan warning 5 F53 Power supply fan warning 5 F54 LD driver fan warning 5 F55 Exhaust fan 3 warning 5 F56 DMD fan warning 5 F57 Exhaust fan 1 warning 5 F58 Exhaust fan 2 warning 5 F59 Radiator fan 2 warning 5 F61 Light source 1 driver communication error 5 F62 Light source 2 driver communication error 5 F70 Radiator fan 1 warning 5 F85 Color wheel error (FM) 5 F86 Color wheel error (FPGA) 5 F96 Lens mounter error 5 FA 8 Light source 1 error 5 FC8 Light source 2 error 5 FE1 Radiator fan 3 error 5 FE2 Phosphor wheel 1 fan error 5 FE3 Phosphor wheel 2 fan error 5 FE4 Power supply fan error 5 FE5 LD driver fan error 5 FE6 Exhaust fan 3 error 5 FE7 DMD fan error 5 FE8 Exhaust fan 1 error 5 FE9 Exhaust fan 2 error 5