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Panasonic Software DP-1510P/1810P/1810F/2000/2010E/2500/3000 Operating Instructions

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    							Troubleshooting
    71
    Troubleshooting
    Error messages displayed on the computer
    Problem Action
    Error in writing to LPT1.
    Unable to write to the Specified
    device.Verify that the device is connected to the computer correctly.
    Verify that the power of the device is turned on.
    Verify that the paper is properly loaded.
    Error in writing to LPT1.
    Printer timeout error occurred.Verify that the power of the device is turned on.
    Excessive data volume or number of pages may overflow the devices memory,
    disabling data reception.
    Increase the timeout setting value in properties (for transmission retry).
     Reference :
    Windows 98/Me [Details Tab]  (See page 22)
    Windows NT 4.0  [Ports Tab]  (See page 35)
    Windows 2000/XP [Ports Tab]  (See page 52)
    Printing is disabled due to an error in
    the current printer settings.Differences in settings such as paper size or printing orientation exists between the
    application and the printer driver.
    Specify the correct settings.
    Network Print DLL Error.  Check if the device is turned On and the 10/100 Base-TX cable is properly
    connected.
     Printer Properties may be incorrectly configured. (i.e. Printer Port)
    Network Port is Busy.  The device may be processing someones print job, please wait and try again
    later.
     The device is either Transmitting or Receiving an email.
    Cannot print because an error is
    found in the current printer setting. Verify and specify the paper size or orientation to coincide with the application
    and the printer driver settings. 
    						
    							72
    Appendix
    Printing Area
    Top
    0.1/2.5
    0.1/2.5
    0.1/2.50.1/2.5
    Bottom
    (Unit: inches/mm) 
    						
    							Appendix
    73
    Troubleshooting
    The printer has a parallel interface for connecting to the PC.
    Shape of Connector
    Signal lines and pin assignment
    *Signal used for bidirectional communication
    Signal functions
    Parallel Interface Connector
    No. I/O Signal name  No. I/O Signal name 
    1I /STB 19- GND
    2 I/O DATA0 20 - GND
    3 I/O DATA1 21 - GND
    4 I/O DATA2 22 - GND
    5 I/O DATA3 23 - GND
    6 I/O DATA4 24 - GND
    7 I/O DATA5 25 - GND
    8 I/O DATA6 26 - GND
    9 I/O DATA7 27 - GND
    10 O /ACK 28 - GND
    11 O B U S Y 2 9 - G N D
    12 O PE 30 - GND
    13 I SELECT 31 I /INIT
    14 O /AUTOFD* 32 O /FAULT
    15 - Not Used 33 - Not Used
    16 - GND 34 - Not Used
    17 - GND 35 - Not Used
    18 O VCC 36 I /SELIN*
    Signal name  Function
    /STB Signal for sending data to printer.
    Steady-state value is High. 
    Printer reads data until this signal becomes from Low to High.
    DATA0 to DATA7 Input signal for receiving 8-bit data.
    Logic 1 is High. 
    DATA0 is LSB and DATA7 is MSB.
    /ACK Signal indicating that printer has read data into device completely.
    This signal is output in response to /STB.
    18 1
    36 19 
    						
    							Appendix
    74
    Parallel Interface Connector
    BUSY Signal indicating that printer is unable to receive data.
    Printer is able to receive data when this signal is Low.
    PE Signal indicating Paper Out of printer.
    This signal is Low when paper is loaded and is High when paper is out.
    SELECT Signal indicating that printer is under online status.
    Printer is capable of receiving data when this signal is High.
    /AUTOFD Signal used for bidirectional communication.
    GND Ground
    VCC Signal indicating that the power of printer is on.
    This signal allows verifying ON/OFF status of power of printer and connection status of
    printer cable.
    /INIT Signal for initializing printer.
    Steady-state value is High.
    Printer is initialized by Low.
    /FAULT Signal indicating that printer is faulty.
    /SELIN Signal used for bidirectional communication.
    Signal name  Function 
    						
    							Appendix
    75
    Troubleshooting
    Font Table
    Font Code PCL Font Compatible font
    0CG-Times Dutch 810 SWC
    1 CG-Times Italic Dutch 810 Italic SWC
    2 CG -Times Bold Dutch 810 Bold SWC
    3 CG-Times Bold Italic Dutch 810 Bold Italic SWC
    4 Univers Swiss 742 SWC
    5 Univers Italic Swiss 742 Italic SWC
    6 Univers Bold Swiss 742 Bold SWC
    7 Univers Bold Italic Swiss 742 Bold Italic SWC
    8 Univers Condensed Swiss 742 Condensed SWC
    9 Univers Condensed Italic Swiss 742 Condensed Italic SWC
    10 Univers Condensed Bold Swiss 742 Condensed Bold SWC
    11 Univers Condensed Bold Italic Swiss 742 Condensed Bold Italic SWC
    12 Antique Olive Incised 901 SWC
    13 Antique Olive Italic Incised 901 Italic SWC
    14 Antique Olive Bold Incised 901 Bold SWC
    15 CG Omega Zapf Humanist 601 SWC
    16 CG Omega Italic Zapf Humanist 601 Italic SWC
    17 CG Omega Bold Zapf Humanist 601 Bold SWC
    18 CG Omega Bold Italic Zapf Humanist 601 Bold Italic SWC
    19 Garamond Aldine 430 Original Garamond SWC
    20 Garamond Italic Aldine 430 Original Garamond Italic SWC
    21 Garamond Bold Aldine 430 Original Garamond Bold SWC
    22 Garamond Bold Italic Aldine 430 Original Garamond Bold Italic SWC
    23 Courier Medium Fixed Pitch 810 Courier Roman SWC
    24 Courier Italic Fixed Pitch 810 Courier Italic SWC
    25 Courier Bold Fixed Pitch 810 Courier Bold SWC
    26 Courier Bold Italic Fixed Pitch 810 Courier Bold Italic SWC
    27 Letter Gothic Regular Fixed Pitch 850 Letter Gothic 12 pitch//text SWC
    28 Letter Gothic Bold Fixed Pitch 850 Letter Gothic Bold 12 pitch//text SWC
    29 Letter Gothic Italic Fixed Pitch 850 Letter Gothic Italic 12 pitch//text SWC
    30 Albertus Medium Flareserif 821 SWC
    31 Albertus Extrabold Flareserif 821 Extra Bold SWC
    32 Clarendon Condensed Clarendon 701 Condensed SWC
    33 Coronet Ribbon 131 SWC
    34 Marigold Audrey Two SWC
    35 Arial Swiss 721 SWM
    36 Arial Italic Swiss 721 Oblique SWM
    37 Arial Bold Swiss 721 Bold SWM
    38 Arial Bold Italic Swiss 721 Bold Oblique SWM
    39 Times New Roman Dutch 801 SWM
    40 Times New Roman Italic Dutch 801 Italic SWM
    41 Times New Roman Bold Dutch 801 Bold SWM
    42 Times New Roman Bold Italic Dutch 801 Bold Italic SWM
    43 Symbol Symbol SWA
    44 Wingdings Wingbats SWM 
    						
    							Appendix
    76
    Symbol Table
    No. Symbol Set
    0 Legal (HP Legal)
    1 ISO 4 (United Kingdom)
    2 ISO 6 (ANSI, ASCII)
    3 ISO 11 (Swedish/French)
    4 ISO 15 (Italian)
    5 ISO 17 (Spanish)
    6 ISO 21 (German)
    7 ISO 60 (Norwegian, v.1)
    8 ISO 69 (French)
    9 ISO 8859/2 Latin 2
    10 ISO 8859/2 Latin 5
    11 PC-8 (IBM-8, Code Page 437)
    12 PC-8 DN (Denmark/Norway)
    13 PC-850 (IBM-850)
    14 PC-8 TK (Code Page 437T)
    15 PC-852 Latin 2
    16 Roman 8
    17 Desk Top
    18 ECMA 94 (Latin 1)
    19 Macintosh
    20 Math 8 (HP Math 8)
    21 Microsoft Publishing
    22 Pi Font (HP Pi Font)
    23 PS Math
    24 PS Text
    25 Ventura International
    26 Ventura Math
    27 Ventura US
    28 Windows
    29 Windows 3.1
    30 Windows 3.1 Latin 2
    31 Windows 3.1 Latin 5
    32 Symbol, Windows 3.1
    33 Wingdings, Windows 3.1
    34 Baltic (PC-1004)
    35 Baltic (PC-775 Baltic) 
    						
    							77
    memo
    Troubleshooting 
    						
    							For Service, Call:
    WARRANTY
    U.S.A. Only
    PANASONIC DOCUMENT IMAGING COMPANY MAKES NO WARRANTIES, GUARANTEES OR
    REPRESENTATIONS, EXPRESSED OR IMPLIED, TO CUSTOMER WITH RESPECT TO THIS
    PANASONIC DIGITAL COPIER, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
    MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
    PANASONIC DOCUMENT IMAGING COMPANY ASSUMES NO RISK AND SHALL NOT BE SUBJECT
    TO LIABILITY FOR ANY DAMAGE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT,
    SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS SUSTAINED BY
    THE CUSTOMER IN CONNECTION WITH THE USE OR APPLICATION OF THIS PANASONIC
    DIGITAL COPIER. SEE YOUR DEALER FOR DETAILS OF DEALER’S WARRANTY.
    Published in Japan February 2002 DZSD001605-2 T1201-2022 Matsushita Electric Industrial Co., Ltd.
    Website : http://www.panasonic.co.jp/global/ Panasonic Document Imaging Company
    A Business Unit of Matsushita Electric Corporation of America 
    Two Panasonic Way
    Secaucus, New Jersey 07094Panasonic Canada Inc.
    5770 Ambler Drive
    Mississauga, Ontario L4W 2T3 
    						
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