Panasonic Vb 44223 B Manual

							 DBS-32-755  Issued April 2000 495. Communicating Within Your Office
The DBS provides a variety of features for handling calls within your office.
This chapter covers the following topics:
Topic Page
Calling Other Extensions 50
Paging 50
Using Call Forwarding 51
Using Call Waiting 53
Using Callback Messages 56
Using Do-Not-Disturb 58
Using Absence Messages 58
Announcing to Busy Extensions 59
Breaking Into a Call 61 
						

							5. Communicating Within Your Office
 50 Issued April 2000 DBS-32-755Calling Other ExtensionsMaking Internal Calls
1.  Pick up the handset or press ON/OFF
.
2.  Dial the desired extension, or dial 0
 for the operator.
Switching Between Tone and Voice Calling
A voice call to another extension performs like an intercom call in that it is 
connected immediately, without making the called extension ring.  (If 
desired, the called party can reply without lifting the handset.) Tone calling 
sends ringing to the called extension.
The default calling mode is determined by system programming. To switch 
between tone and voice, press l
 after dialing the extension number.
Paging
Note:  
This feature requires system programming or a specific DBS 
configuration, and may not be available.  For information, see your system 
administrator or DBS dealer.
Calling Paging Groups 00-07
The DBS allows extensions to be organized into paging groups.  When you 
issue a page, you specify the paging group, so that your announcement is 
heard only on the phones that are members of that group.  Paging groups 
often include people whose work is related.
1.  Pick up the handset or press ON/OFF
.
2.  Press # and the page group number (00-07).
3.  Make your announcement. 
						

							5. Communicating Within Your OfficeDBS-32-755 Issued April 2000  514.  Do one of the following:Answering a Page (Meet-Me Answer)
You can answer a page from any extension using the Meet-Me Answer 
feature.
1.  Pick up the handset or press ON/OFF
.
2. Dial 77
 to speak to the paging party.
Using Call Forwarding
Calls can be automatically forwarded to another number when you are not at 
your phone.
Setting Up Call Forwarding
1.  Pick up the handset or press ON/OFF
.
2.  Dial one of the following combinations:
If . . . Then .  .
You want to end the page Replace the handset or press ON/OFF
.
Note: 
To avoid an abrupt “hang-up” 
sound, press FLASH
 before replacing 
the handset.
You want to get a response from some-
one answering the page at an extensionDo not hang up; wait for the paged party 
to answer.
To forward . . . Dial . . . Then . . .
All calls 720  Dial the extension number that you 
want to forward to.
Calls when your phone is busy 
or does not answer721  Dial the extension number that you 
want to forward to.
Calls when your phone is busy 722  Dial the extension number that you 
want to forward to. 
						

							5. Communicating Within Your Office
 52 Issued April 2000 DBS-32-7553.  Replace the handset or press ON/OFF
.Calls to an outside line
Note: 
To forward to an outside 
number, you must first assign 
the outside number (including 
a trunk access code, such as 9 
or 81-86) to a personal or sys-
tem speed dial. 
1
723
or
720, 721,
722, or 724 
2
Press AUTO
 and dial  the appropriate 
speed dial number. 
Note:
 When forwarding with 723, you 
can only forward internal calls to an 
outside number.  You cannot forward 
outside calls  to an outside number.
Calls when your phone does 
not answer724 Dial the extension number that you 
want to forward to.
1.  
Some systems will not allow “9” trunk access code with call forwarding when least cost 
routing is active.2.  Some systems only allow the use of 723 to call forward outside. Other systems call 
forward outside for all types including 720 (All), 721 (Busy/Don’t Answer), 722 (Busy), and 
724 (Don’t Answer). Check with your dealer for more information on your system.To forward . . . Dial . . . Then . . . 
						

							5. Communicating Within Your OfficeDBS-32-755 Issued April 2000  53Cancelling Call Forwarding
1.  Pick up the handset or press ON/OFF
.
2. Dial 72
.
3.  Replace the handset or press ON/OFF
.
Using Call Waiting
Call waiting allows you to send a tone and an optional text message to a busy 
extension.
Note:  
This feature requires system programming or a specific DBS 
configuration, and may not be available.  For information, see your system 
administrator or DBS dealer.
Setting Up Call Waiting
1.  Pick up the handset or press ON/OFF
.
2.  Dial the extension number.
3.  When you hear a busy tone, press 3
.
4.  If you want to send a text message with call waiting (optional), press one of 
the following:
 5 = Visitor Here
 6 = Need Help
 7 = Important
8 = Urgent
 9 = Emergency
5.  To wait for the called extension to answer, remain on the phone.  To 
“camp-on” to the extension, hang up.  When the extension becomes free, it 
will automatically call your number.  
Notes:
 If call waiting is accepted, the busy tone changes to a ringing tone. 
						

							5. Communicating Within Your Office
 54 Issued April 2000 DBS-32-755 You cannot send a call waiting message to an extension that has an 
Absence Message or Do-Not-Disturb registered.Answering Call Waiting
1.  Do one of the following:
2.  Do one of the following:
Notes:
 The Talkback key is an FF key that has been assigned to the Talkback 
function.  The Talkback function is typically used in situations where 
the extension user must handle more than one call.
 If a Talkback key is not set up, you must end the call in progress before 
answering the waiting call.
 Your original conversation is not interrupted by sending a text message.
Using Camp-on
Note:  
This feature requires system programming or a specific DBS 
configuration, and may not be available.  For information, see your system 
administrator or DBS dealer.
If . . . Then . . .
You want to answer the call Press the Talkback key.
The current call is put on hold.
You want to reply with a text message Press CONF
.
If . . . Then . . .
You answered and want to handle both 
calls at oncePress the Talkback key to toggle 
between the two calls.
You answered and want to handle the 
calls separatelyFinish the second call and terminate it.  
You are returned to the original call.
You want to reply with a text message
Note:
Text messages are only avail-
able to other extensions with displays.Dial one of the following digits:
1 = Take A Message
2 = Please Hold
3 = Will Call Back
4 = Transfer
5 = Unavailable 
						

							5. Communicating Within Your OfficeDBS-32-755 Issued April 2000  55The camp-on feature alerts you when a busy extension is free.
1.  Pick up the handset or press ON/OFF
.
2.  Dial the extension number.
3.  When you hear a busy tone, press 3
.
4.  When you hear a ringing tone, replace the handset or press ON/OFF
.
Your extension rings when the busy extension becomes free. 
						

							5. Communicating Within Your Office
 56 Issued April 2000 DBS-32-755Using Callback Messages
Your phone’s message indicator lamp flashes when a message has been 
received.  This can be either a callback message from another extension or, if 
your system uses voice mail, a voice message.
The display also indicates that a message has been received. For a callback 
message, the display reflects the extension that sent the message.  For a voice 
message, the display reflects that a new message has been received.
If multiple messages have been received, the display reflects the number of 
messages and indicates the origin of the first message (i.e., the extension 
number or voice mail).
Sending a Callback Message
1.  Pick up the handset or press ON/OFF
.
2.  Dial the extension number.
3. Press 2
.
4. Press ON/OFF
 or hang up.
Note:  
No more than four messages can be sent to an extension. If you do not 
hear a dial tone after dialing 2, the message cannot be accepted.
Responding to Callback Messages
1.  Pick up the handset or press ON/OFF
.
2. Press AUTO
.
3.  Do one of the following:
Note 1:
Multiple messages are accessed in the order in which they are 
received.
If . . . Then . . .
You want to answer the message wait-
ing requestPress REDIAL
. You will be connected 
to the extension that left the message.
You want to cancel the message waiting 
requestPress FLASH
. 
						

							5. Communicating Within Your OfficeDBS-32-755 Issued April 2000  57Note 2:
On the large-display phone, you can also use the MSG
 key to 
respond to callback messages (requires DBS software version CPC-AII/B v. 
8.0 or higher, CPC-S/M, v. 2.0 or higher, or CPC-EX v. 1.0 or higher).   
						

							5. Communicating Within Your Office
 58 Issued April 2000 DBS-32-755Scrolling Through Messages
1.  Pick up the handset or press ON/OFF
.
2. Press CONF
 twice to view the next message.
3. Press #
 to scroll through messages.
4. Press ON/OFF
.
Using Do-Not-Disturb
Use DND (Do-Not-Disturb) to temporarily stop calls from coming to your 
extension.
Note:  
If your phone is set for permanent call forwarding on No Answer or 
Busy/No Answer (such as to voice mail), only calls from other extensions will 
be blocked. External (CO) calls will still ring through to your extension before 
being forwarded to voice mail. Permanent call forwarding is determined 
through system programming.
1.  Pick up the handset or press ON/OFF
.
2. Dial 73
 to toggle DND on and off.
3. Press ON/OFF
.
Using Absence MessagesAssigning the Absence Message
Absence messages appear on the display of any internal caller who calls your 
extension.
1.  Pick up the handset or press ON/OFF
.
2. Dial 71
.
3.  Dial the message number (0-9).
4.  If desired, enter the date or time of your return, using MM/DD or HH/MM 
(24-hour) format. This will appear on the display of a calling extension, 
along with the selected absence message.
5. Press ON/OFF
.