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RCA 25250re1 A Instruction Manual

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Page 41

1
Troubleshooting Guide
Telephone Solutions
No dial tone
•   Check or repeat installation steps: 
  Make sure the base power cord is connected to a working electrical 
outlet. Make sure the telephone line cord is connected to the base and 
the wall jack.
• 

  Connect another phone to the same jack. If it doesn’t work, the   
problem might be your wiring or local service.
• 

  The handset may be out of range of the base. Move closer to the base.
•   Make sure the battery is properly charged (for 14...

Page 42

2 
Caller ID Solutions
No Display
•  Charge the battery (for 14 hours). Or replace the battery.
•   Make sure the unit is connected to a non-switched electrical outlet. 
Disconnect the power adaptor from the base and reconnect it.
No Caller ID
• 
  You must be subscribed to the standard Name/Number Caller ID service 
from your local telephone company to receive CID information.
Battery
If you experience any of the following problems, even after recharging the 
battery, you may need to replace the...

Page 43


Causes of Poor Reception
•  Aluminum siding.
•   Foil backing on insulation.
•   Heating ducts and other metal construction that can shield radio   
signals.
• 

  You ’re too close to appliances such as microwaves, stoves, computers, 
etc.
• 

  Atmospheric conditions, such as strong storms.
•   Base is installed in the basement or lower floor of the house.
•   Base is plugged into AC outlet with other electronic devices.
•   Baby monitor is using the same frequency.
•   Handset battery is...

Page 44

Warranty
Warranty Assistance
If trouble is experienced with this equipment, for warranty information, 
please contact customer service at 1-800-511-3180.  If the equipment 
is causing harm to the telephone network, the telephone company may 
require that you disconnect the equipment until the problem is resolved.
Any unauthorized repairs, changes or modifications not expressly 
approved by Thomson Inc. could void the user’s authority to operate this 
product.  For instructions on how to obtain a...

Page 45

Warranty
Limited Warranty
What your warranty covers: • Defects in materials or workmanship.
For how long after your purchase: • Two years, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days 
from date of shipment to the rental firm, whichever comes first.)
What we will do: •
  Provide you with a new unit. The exchange unit is under warranty for the 
remainder of the original product’s warranty period.
How you get service: •
  Properly pack your unit....

Page 46

 
Warranty
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS 
PRODUCT . ALL OTHER WARRANTIES, ExPRESS OR IMPLIED (INCLUDING ALL 
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR 
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION 
GIVEN BY THOMSON INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A 
GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY .
•  REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE...

Page 47


Accessory Information
Accessory Information
To place order, have your Visa, MasterCard, or Discover Card ready and 
call toll-free 1-800-338-0376.
A shipping and handling fee will be charged upon ordering. We are required 
by law to collect appropriate sales tax for each individual state, country, 
and locality to which the merchandise is being sent. Items are subject to 
availability. Prices are subject to change without notice.
DESCRIPTION        MODEL NO.
Handset Replacement Battery...

Page 48

 
A
2nd  Call Alert  18
3-way conference call by an   inter
com call  29
3-way conference call with two   lines

  29
4-way conference call (Line 1 +   Line 2 + 2 extension)

  29
Accessory Information  47
Adding Phone Book Entries  33
Answering a Call  25
Answering an Intercom Call  30
Answering System  20
Answering System On/Off  36
Answering System Operation  36
Area Code  16
Auto Answer  15
Auto Answer Intercom  16
Auto Standby  30
B
Backlight 19
Base     26
Base Layout  10
Base Station...

Page 49


M
Making Call in the Speakerphone  Mode
  25
Making Calls in the Speakerphone   Mode

  24
Making Calls with the Cordless   Handset

  24
Making Calls with the Optional   Headset

  25
Memo Record  37
Memo Recording  37
Memory Full  39
Memory Log and Phone Book   Memory

  33
Message/Memo Playback  37
Message Alert  23
Message Length  23
Monitoring Incoming Calls  36
Mute    26
O
OGA Playback  21
On/Off Status  20
One-Touch Intercom  30
P
Page   30
Parts Checklist  7
Phone Setting  14...

Page 50

Visit the RCA web site at: www.rca.com
Please do not send any products to the Indianapolis address listed in this 
manual or on the carton. This will only add delays in service for your 
product.
Thomson Inc.
101 West 103rd Street
Indianapolis, IN 46290-1102
© 2008 Thomson Inc. 
Trademark(s) ® Registered
Marca(s) Registrada(s)
Model 25250
00023265 (Rev. 1 DOM E/S)
08-12
Printed in China 
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