Ricoh Fax 2000 L Manual

							User Code
35
3
FSelect [Per User Code] or [All User
Codes] using {U} or {T}, and then
press the {OK} key.
When selecting [All User Codes], a
confirmation message appears.
Press [Yes], and then proceed to
step 
I.
GEnter the registered user code you
want to delete using the number
keys, and then press the {OK} or
{#} key.
Note
❒When you select the user code
from the User Code List, press
[List]. Select the user codes you
want to delete using {V}, and
then press the {OK} key.
A confirmation message appears.
HPress [Yes].
The “Deleted.” message appears,
and then the “User Code” display
returns.
IPress the {User Tools/Counter} key.
Displaying the Counter for 
Each User Code
You can check the counter for each
user code.
APress the {User Tools/Counter} key.
BSelect [System Settings] using {U}
or {T}, and then press the {OK}
key.
CSelect [Key Operator Tools] using
{U} or {T}, and then press the
{OK} key.
DSelect [Counter per User Code] using
{U} or {T}, and then press the
{OK} key.
ESelect [Display] using {U} or {T},
and then press the {OK} key.
The counter for each user code will
be displayed.
FPress the {User Tools/Counter} key. 
						

							User Tools ( System Settings )
36
3
Printing the Counter for Each 
User Code
You can print out the counter for each
user code.
APress the {User Tools/Counter} key.
BSelect [System Settings] using {U}
or {T}, and then press the {OK}
key.
CSelect [Key Operator Tools] using
{U} or {T}, and then press the
{OK} key.
DSelect [Counter per User Code] using
{U} or {T}, and then press the
{OK} key.
ESelect [Print] using {U} or {T} and
then press the {OK} key.
FPress the {Start} key.
The counter list prints out.
GPress the {User Tools/Counter} key.
Clearing the Counter
APress the {User Tools/Counter} key.
BSelect [System Settings] using {U}
or {T}, and then press the {OK}
key.
CSelect [Key Operator Tools] using
{U} or {T}, and then press the
{OK} key.
DSelect [Counter per User Code] using
{U} or {T}, and then press the
{OK} key.
ESelect [Clear] using {U} or {T},
and then press the {OK} key.
A confirmation message appears.
FPress [Yes].
The “Counter has been cleared.”
message appears, and then the
“Codes:Counters” display returns.
GPress the {User Tools/Counter} key. 
						

							37
4. Troubleshooting
If Your Machine Does Not Operate As You 
Want
The following chart gives explanations of common problems and messages. If
other messages appear, follow the instructions displayed.
Note
❒For further “Troubleshooting”, refer to the other manuals for this machine.
See p.i “Manuals for This Machine”.
Problem Causes Solutions
“ 
Please wait. ” ap-
pears.This message appears 
when you turn on the oper-
ation switch or change the 
toner bottle.Wait for the machine to get ready.
The display is off. The machine is in Energy 
Saver mode.Turn on the operation switch.
The operation switch is 
turned off.
Nothing happens when the 
operation switch is turned 
on.The main power switch is 
turned off.Turn on the main power switch.
The user code entry dis-
play appears.Users are restricted by user 
management.Enter the user code (up to eight dig-
its), and then press the {OK} or {#} 
key.
The main power indicator 
continues blinking and 
does not turn off when 
pressed.This occurs in the follow-
ing case:
 The machine is commu-
nicating with external 
equipment.Check if the machine is communi-
cating with a computer.
Original images are print-
ed on the reverse side of 
the paper.You may have loaded the 
paper incorrectly.Load paper correctly. Load paper 
into Tray 1-4 with the print side up, 
and bypass tray with the print side 
down. 
						

							Troubleshooting
38
4
Problem Causes Solutions
Misfeeds occur frequently. The trays side fences may 
not be locked.Check the side fences are locked. 
p.42 “Changing the Paper Size”.
The trays end fence may 
not be set properly.Check the end fence is set properly. 
See p.42 “Changing the Paper Size”.
You may have loaded pa-
per of a size not shown on 
the paper size selector.When using paper of a size that can-
not be detected automatically, use 
Tray Paper Settings to set the paper 
size. See p.27 “Tray Paper Size: Tray 
1–4” and p.59 “Copy Paper”.
An error message remains, 
even if misfed paper is re-
moved.When a misfeed message 
appears, it remains until 
you open and close the cov-
er, as required.Clear misfed paper, and then open 
and close the front cover. See p.39 
“x Clearing Misfeeds”.
Cannot print in duplex 
mode.You cannot use paper in 
the bypass tray for duplex 
printing.For duplex printing, select Tray 1-4 
in copier mode or with the printer 
driver.
 [Off] is selected for [Duplex] 
in Printer Features.Select [On] for [Duplex] in Printer 
Features. See “Paper Input: Duplex” 
Printer/Scanner Reference.
You forgot your key opera-
tor code.— Contact your service representative. 
						

							x Clearing Misfeeds
39
4 x Clearing Misfeeds
R CAUTION:
Important
❒When clearing misfeeds, do not turn off the power switch. If you do, your
copy settings are cleared.
❒To prevent misfeeds, do not leave any torn scraps of paper inside the ma-
chine.
❒If paper misfeeds occur repeatedly, contact your service representative.
Note
❒More than one misfeed area may be indicated. If this is the case, check every
applicable area. Refer to the following charts: A, B, P, R, Y, Z.
❒You can find a sticker explaining how to remove misfed paper inside the right
cover.
❒When the machine instructs you to reset originals, reset them in the feeding
position. The display will show you the number of originals to return. The fusing section of this machine might be very hot. Caution should be tak-
en when removing misfed paper.
APE021S 
						

							Troubleshooting
40
4 
						

							x Clearing Misfeeds
41
4
APE022S 
						

							Troubleshooting
42
4Changing the Paper Size
Preparation
Be sure to select the paper size
with User Tools and the paper size
selector. If you do not, misfeeds
might occur. See p.27 “Tray Paper
Size: Tray 1–4”.
Reference
For details about paper sizes and
types, see p.59 “Copy Paper”.
Changing the Paper Size of the 
Paper Tray
AMake sure the paper tray is not in
use.
BPull the paper tray out slowly un-
til it stops.
Note
❒Remove any remaining copy
paper.
CWhile pressing the release lever,
adjust the back fence.
When using 11”× 17”size paper
APull the back fence off from the
tray.
B Place it in the corner pocket on
the left.
DPress down the release button.
ZENY380E 
						

							Changing the Paper Size
43
4
EWhile pressing the release lever,
adjust the side fences.
FPush the metal plate down.
GSquare the paper and set it in the
tray.
Important
❒Be sure to set the paper under
the roller.
❒Do not stack paper over the lim-
it mark.
HWhile pressing the release lever,
adjust the side and back fences to
the new paper size.
Important
❒When setting small quantities of
copy paper, be careful not to
squeeze in the side fence too
much or paper will not feed in
properly.
IPress down the lock button.
JAdjust the tray size to the new pa-
per size using the paper size se-
lector.
Note
❒Be sure to set the correct size,
otherwise a paper jam might oc-
cur.
KPush the paper tray in until it stops.
ZENY390E
ZENY300E
AAI022S
ZENY320E 
						

							Troubleshooting
44
4
Changing the Paper Size in the 
Optional Paper Tray Unit
AMake sure the paper tray is not in
use.
BPull out the paper tray until it stops.
Note
❒Remove any remaining copy
paper.
CWhile pinching the release lever,
adjust the back fence.
DPress down the release button.
EWhile pressing the release lever,
adjust the side fences.
FSquare the paper and set it in the
tray.
Important
❒Do not stack paper over the lim-
it mark.
GWhile pinching the release lever,
adjust the side and back fences to
the new paper size.
AAI034S