Samsung CHG90 User Manual

							USER MANUAL
C49HG90DM*
Gaming Monitor
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior 
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
 •An administration fee may be charged if either
 ‒(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
 ‒(b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
 • The amount of such administration charge will be advised to you before any work or home visit is carried out.  
						

							2
Table of contents
Before Using the Product
Securing the Installation Space 4
Precautions for storage 4
Safety Precautions 4
Symbols 4
Cleaning 5
Electricity and Safety 5
Installation 6
Operation 7
Preparations
Parts 9
Control Panel 9
Function Key Guide 10
Game Setting Key 11
Changing 
Brightness , Contrast and  Sharpness 
settings 12
Changing the  Volume setting 12
Reverse Side 13
Upgrading the Software via USB 14
Adjusting the Product Tilt and Height 16
Anti-theft Lock 17
Installation 18
Attaching the Stand 18
Removing the Stand (For Attaching the BRACKET 
WALL) 19
Attaching the BRACKET WALL 20
Connecting and Using a Source Device
Pre-connection Checkpoints 21
Connecting and Using a PC 21
Connection Using the HDMI Cable 21
Connection Using the DP Cable 21
Connection Using the MINI DP Cable 22
Connecting to Headphones 22
Connecting to Microphone 22
Connection Using the Audio Cable 22
Connecting the Product to a PC as a USB HUB 23
Connecting a PC to the Product 23
Utilizing the Product as a USB HUB 23
Connecting the Power 24
Tidying Up the Connected Cables 25
Correct posture to use the product 26
Driver Installation 26
Setting Optimum Resolution 26
G ame
Picture  Mode 27
Refresh  Rate 28
Black E qualizer 28
Response  Time 28
Free Sync 29
Low  Input Lag 30
Screen  Size 30
Save Settings 31
Picture
Picture  Mode 32
Brightness 33
Contrast 33
Sharpness 33
Color 33
HDMI  Black L evel 34
Eye  Saver  Mode 34
Screen  A djustment 34
PBP 35
PBP  Mode 35
Aspect Ratio 36  
						

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Table of contents
S
creen 1 36
Screen 2 36
Sound S ource 36
OnScreen  D isplay
Language 37
Display  Time 37
System
Lighting 38
Local Dimming 38
V olume 38
Eco  Saving Plus 39
Off  Timer 39
PC/ AV Mode 39
USB  Super  Charging 39
Display Port  Ver . 40
HDMI  Mode 40
Source D etection 40
Key  Repeat Time 40
Power  LED On 40
Reset  A ll 40
Information 41
Installing the Software
Easy Setting Box 43
Restrictions and Problems with the Installation 43
System Requirements 43
Troubleshooting Guide
Requirements Before   
Contacting Samsung Customer Service Center 44
Testing the Product 44
Checking the Resolution and Frequency 44
Check the following. 44
Q & A 46
Specifications
General 47
Standard Signal Mode Table 48
Appendix
Responsibility for the Pay Service (Cost to 
Customers) 50
Not a product defect 50
A Product damage caused by customer's fault 50
Others 50  
						

							4
Securing the Installation Space
Ensure some space around the product for ventilation. An internal temperature rise may cause fire and 
damage the product. Be sure to allow the amount of space as shown below or greater when installing the 
product.
 ―The exterior may differ depending on the product.
10 cm (3.93 Inches)
10 cm
(3.93 Inches) 10 cm
(3.93 Inches)
10 cm (3.93 Inches)
10 cm
(3.93 Inches)
Precautions for storage
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used 
nearby.
 ―
Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service 
fee will be charged.)
Safety Precautions
CautionRISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE 
COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of 
this product.
This symbol alerts you that important literature concerning operation 
and maintenance has been included with this product.
Symbols
WarningA serious or fatal injury may result if instructions are not followed.
CautionPersonal injury or damage to properties may result if instructions are 
not followed.
Before Using the Product
Chapter  01  
						

							5
Cleaning
 ―Take the following steps when cleaning.
1 Power off the product and computer.
2 Disconnect the power cord from the product.
 ―Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock 
may result.
3 Wipe the monitor with a clean, soft and dry cloth.
 ‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.
 ‒Do not spray water or detergent directly on the product.
4 Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.
5 Connect the power cord to the product when cleaning is finished.
6 Power on the product and computer.
Electricity and Safety
Warning
 • Do not use a damaged power cord or plug, or a loose power socket.
 •Do not use multiple products with a single power socket.
 •Do not touch the power plug with wet hands.
 •Insert the power plug all the way in so it is not loose.
 •Connect the power plug to a grounded power socket (type 1 insulated devices only).
 •Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy 
object.
 •Do not place the power cord or product near heat sources.
 •Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Caution
 •Do not disconnect the power cord while the product is being used.
 •Only use the power cord provided with your product by Samsung. Do not use the power cord with 
other products.
 •Keep the power socket where the power cord is connected unobstructed.
 ‒The power cord must be disconnected to cut off power to the product when an issue occurs.
 • Hold the plug when disconnecting the power cord from the power socket.  
						

							6
Warning
 •DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT 
INSTALL THE PRODUCT NEAR HEAT SOURCES.
 •Do not install the product in poorly ventilated spaces such as a bookcase or closet.
 •Install the product at least 10cm away from the wall to allow ventilation.
 •Keep the plastic packaging out of the reach of children.
 ‒Children may suffocate.
 • Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)
 ‒The product may fall and become damaged and/or cause an injury.
 ‒Using the product in an area with excess vibration may damage the product or cause a fire.
 • Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or 
smoke.
 •Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
 ‒The product lifespan may be reduced or a fire may result.
 • Do not install the product within the reach of young children.
 ‒The product may fall and injure children.
 • Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a 
kitchen or near a kitchen counter.
Caution
 •Do not drop the product while moving.
 •Do not set down the product on its front.
 •When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the 
product is not protruding.
 ‒The product may fall and become damaged and/or cause an injury.
 ‒Install the product only on cabinets or shelves of the right size.
 • Set down the product gently.
 ‒Product failure or personal injury may result.
 • Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, 
extreme temperatures or a significant presence of moisture, or a place where the product will 
operate continuously for an extended period of time) may seriously affect its performance.
 ‒Be sure to consult Samsung Customer Service Center if you want to install the product at such a 
place.
Installation  
						

							7
Warning
 •There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.
 ‒Contact Samsung Customer Service Center for repairs.
 • To move the product, first disconnect all the cables from it, including the power cable.
 •If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord 
immediately and contact Samsung Customer Service Center.
 •Do not let children hang from the product or climb on top of it.
 ‒Children may become injured or seriously harmed.
 • If the product is dropped or the outer case is damaged, turn off the power and disconnect the power 
cord. Then contact Samsung Customer Service Center.
 ‒Continued use can result in a fire or electric shock.
 • Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
 ‒The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a 
serious injury.
 • During a lightning or thunderstorm, power off the product and remove the power cable.
 •Do not drop objects on the product or apply impact.
 •Do not move the product by pulling the power cord or any cable.
 •If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area 
immediately.
 •Do not lift or move the product by pulling the power cord or any cable.
 •Do not use or keep combustible spray or an inflammable substance near the product.
 •Ensure the vents are not blocked by tablecloths or curtains.
 ‒An increased internal temperature may cause a fire.
 • Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, 
matches, etc) into the product (via the vent or input/output ports, etc).
 ‒Be sure to power off the product and disconnect the power cord when water or other foreign 
substances have entered the product. Then contact Samsung Customer Service Center.
 • Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the 
product.
 ‒Be sure to power off the product and disconnect the power cord when water or other foreign 
substances have entered the product. Then contact Samsung Customer Service Center.
Operation  
						

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Caution
 •Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage 
burn-in or defective pixels.
 ‒Activate power-saving mode or a moving-picture screen saver if you will not be using the product 
for an extended period of time.
 • Disconnect the power cord from the power socket if you do not plan on using the product for an 
extended period of time (vacation, etc).
 ‒Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
 • Use the product at the recommended resolution and frequency.
 ‒Your eyesight may deteriorate.
 • Do not hold the product upside-down or move it by holding the stand.
 ‒The product may fall and become damaged or cause an injury.
 • Looking at the screen too close for an extended period of time can deteriorate your eyesight.
 •Do not use humidifiers or stoves around the product.
 •Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.
 •Do not touch the screen when the product has been turned on for an extended period of time as it 
will become hot.
 •Store small accessories out of the reach of children.
 •Exercise caution when adjusting the product angle or stand height.
 ‒Your hand or finger may get stuck and injured.
 ‒Tilting the product at an excessive angle may cause the product to fall and an injury may result.
 • Do not place heavy objects on the product.
 ‒Product failure or personal injury may result.
 • When using headphones or earphones, do not turn the volume too high.
 ‒Having the sound too loud may damage your hearing.
 • Do not drop the product while moving.
 ‒Product failure or personal injury may result.  
						

							9
Preparations
Chapter  02
Parts
Control Panel
 ―The color and shape of parts may differ from what is shown. Specifications are subject to change without 
notice to improve quality.
Function Key Guide Power LED
LEFT JOG Button RIGHT
UP(REAR)
DOWN(FRONT)
PRESS(ENTER)
Return
Game Setting Key 
Parts
Description
JOG ButtonMulti directional button that helps navigate. ―
The JOG button is located at the bottom right side of the screen and has 
5 directions of UP, DOWN, LEFT, RIGHT, and PRESS (ENTER).
Power LED This LED is power status indicator and works as
 •
Power On (Power button): Off
 •Power saving mode: Blinking
 •Power Off (Power button): On
 ―
The power Indicator operation can be swapped by changing in the menu. 
(System  → Power LED On) Actual models because of functional variation 
maybe haven’t this function.
Function Key Guide Press the JOG button when the screen is turned on. The Function Key 
Guide will appear. To access the onscreen menu when the guide is 
displayed, press the corresponding direction button again.
 ―
Function Key Guide may vary depending on the function or product 
model. Please refer to the actual product. 
Game Setting Key  Use shortcut keys to access previously saved custom game modes.
 •
Game  Setting 1  / Game Setting 2 /  Game Setting 3
 ―
The Game Setting Keys are located at the bottom right on the front of 
the monitor. To edit and save a custom game mode, go to  Game → Save 
Settings.            
						

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Function Key Guide
 ―To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You 
can exit by pressing the JOG button again.
Return  UP/DOWN/LEFT/RIGHT: Move to the item you want. The 
description for each item will appear when the focus changes.
PRESS(ENTER): The selected item will be applied.
Icons
Description
MenuSelects  by moving the JOG button in the function key guide screen.
The OSD (On Screen Display) of your Monitor’s feature appears.
SourceSelects  to change the input signal by moving the JOG button in the 
Function Key Guide screen. A message will appear on the top left corner 
of the screen if the input signal has been changed.
PBP
Selects  by moving the JOG button in the function key guide screen.
Press the button when configuring settings for the  PBP function is 
required.
Power OffSelects  to turn the Monitor off by moving the JOG button in the 
function key guide screen.
 ― Actual models because of functional variation, Function key guide options will be different.