Samsung Convoy 3 Manual

							 
Samsung Convoy™ 3
 User Guide
GH68-38328A   Printed in USA
User Guide
Guía del Usuario     
						

							GH68-38328A Printed in USA
PORTABLE ALL DIGITAL
MOBILE PHONE
User Manual
Please read this manual before operating your
phone and keep it for future reference.
     
						

							VZW_u680_UM_Eng_MB1_TN_080513_F6
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers 
relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone 
System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual 
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computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the 
rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare 
derivative works of, reverse engineer, decompile, disassemble, or otherwise attempt to create source code from the software. No 
title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain 
with SAMSUNG and its suppliers.
Open Source Software
Some software components of this product, including but not limited to PowerTOP and e2fsprogs, incorporate source code 
covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and 
other open source licenses. To obtain the source code covered under the open source licenses, please visit:
http://opensource.samsung.com.
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COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING  
						

							GH68-38328A Printed in USA THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED 
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR 
ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF 
THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS 
OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, 
OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE. 
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR 
CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.
IF YOUR CARRIER PROHIBITS THIS, IF YOU ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE DEVICE WITHOUT AUTHORIZATION, 
YOU WILL BE NOTIFIED ON THE SCREEN THAT THE PHONE WILL NO LONGER OPERATE AND BE INSTRUCTED TO POWER DOWN 
THE DEVICE. YOU MUST THEN CONTACT YOUR CARRIER TO RESTORE THE DEVICE TO THE CARRIER AUTHORIZED SETTINGS. 
						

							Samsung Telecommunications America (STA), LLC
©2013 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile Phone? 
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
www.samsung.com/us/support
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Internet Address: 
http://www.samsung.com 
						

							Nuance®, VSuite™, T9® Text Input, and the Nuance logo are trademarks or registered trademarks of Nuance Communications, 
Inc., or its affiliates in the United States and/or other countries.
ACCESS
® and NetFront™ are trademarks or registered trademarks of ACCESS Co., Ltd. in Japan and other countries.
The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are 
registered trademarks and are wholly owned by the Bluetooth SIG.
microSD™ and the microSD logo are Trademarks of the SD Card Association.
©Verizon Wireless. Verizon Wireless, the Verizon Wireless logos, and Convoy™ are trademarks of Verizon Trademark Services 
LLC. All company names, trademarks, logos and copyrights not property of Verizon Wireless are the property of their respective 
owners. 
						

							1
Table of Contents
Section 1:  Getting Started ...........................5
Understanding This User Manual  . . . . . . . . . . . . 5
The Battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Powering Your Phone On and Off  . . . . . . . . . . . 10
Voicemail   . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Set-up Wizard  . . . . . . . . . . . . . . . . . . . . . . . . . 11
TTY Mode   . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Roaming  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Memory Card   . . . . . . . . . . . . . . . . . . . . . . . . . 13
Section 2:  Understanding Your Phone  .....14
Closed View   . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Side Views   . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Open View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Navigation Keys . . . . . . . . . . . . . . . . . . . . . . . . 17
Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Command Keys  . . . . . . . . . . . . . . . . . . . . . . . . 19
Understanding the Home Screen  . . . . . . . . . . . 23
Section 3:  Call Functions  ..........................24
Making Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . 24Answering Calls  . . . . . . . . . . . . . . . . . . . . . . . . 25
Ending Calls   . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Recent Calls   . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Fake Call  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Driving Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Section 4:  Push to Talk (PTT) Functions  .. 30
Making a Barge Call   . . . . . . . . . . . . . . . . . . . . 30
Receiving a Barge Call  . . . . . . . . . . . . . . . . . . . 30
Making an Alert Call  . . . . . . . . . . . . . . . . . . . . 31
Receiving an Alert Call  . . . . . . . . . . . . . . . . . . . 31
PTT Contacts  . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Turn PTT On/Off . . . . . . . . . . . . . . . . . . . . . . . . 32
Section 5:  Contacts ................................... 33
Adding a Contact  . . . . . . . . . . . . . . . . . . . . . . . 33
Erasing Contacts  . . . . . . . . . . . . . . . . . . . . . . . 35
Editing a Contact  . . . . . . . . . . . . . . . . . . . . . . . 35
Managing Contacts   . . . . . . . . . . . . . . . . . . . . . 36
Adding Pauses or Waits  . . . . . . . . . . . . . . . . . . 37
Finding Contacts  . . . . . . . . . . . . . . . . . . . . . . . 37 
						

							       2
Using Contacts  . . . . . . . . . . . . . . . . . . . . . . . .  38
Backup Assistant  . . . . . . . . . . . . . . . . . . . . . .  38
Favorites   . . . . . . . . . . . . . . . . . . . . . . . . . . . .  39
Groups  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40
Speed Dials  . . . . . . . . . . . . . . . . . . . . . . . . . .  42
My Name Card  . . . . . . . . . . . . . . . . . . . . . . . .  43
Emergency Contacts   . . . . . . . . . . . . . . . . . . .  44
Sharing Contacts  . . . . . . . . . . . . . . . . . . . . . .  46
Adding PTT Contacts   . . . . . . . . . . . . . . . . . . .  47
Editing a PTT Contact  . . . . . . . . . . . . . . . . . . .  48
PTT Groups   . . . . . . . . . . . . . . . . . . . . . . . . . .  49
Section 6:  Entering Text  ........................... 50
Changing the Text Entry Mode  . . . . . . . . . . . .  50
Entering Text Using XT9 Word   . . . . . . . . . . . .  50
Entering Text Using XT9 Palabra   . . . . . . . . . .  51
Entering Text Using Abc Mode  . . . . . . . . . . . .  52
Entering Numbers   . . . . . . . . . . . . . . . . . . . . .  52
Entering Symbols  . . . . . . . . . . . . . . . . . . . . . .  53
Entering Smileys   . . . . . . . . . . . . . . . . . . . . . .  53
Entering Quick Text   . . . . . . . . . . . . . . . . . . . .  54
Entering Domain Extensions . . . . . . . . . . . . . .  54
Section 7:  Messaging ................................55
Types of Messages   . . . . . . . . . . . . . . . . . . . .  55
Creating and Sending Messages   . . . . . . . . . .  55
Message Settings  . . . . . . . . . . . . . . . . . . . . . .  58
Receiving Messages . . . . . . . . . . . . . . . . . . . .  60
Emergency Alerts  . . . . . . . . . . . . . . . . . . . . . .  62
Message Folders   . . . . . . . . . . . . . . . . . . . . . .  63
Voicemail  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  67
Social Networks  . . . . . . . . . . . . . . . . . . . . . . .  67
Mobile Email   . . . . . . . . . . . . . . . . . . . . . . . . .  68
Section 8:  Media Center  ............................69
Apps   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  69
Mobile Web   . . . . . . . . . . . . . . . . . . . . . . . . . .  69
Music and Tones   . . . . . . . . . . . . . . . . . . . . . .  70
Picture and Video  . . . . . . . . . . . . . . . . . . . . . .  70
Online Album  . . . . . . . . . . . . . . . . . . . . . . . . .  79
Section 9:  Apps  .........................................80
Shop Apps  . . . . . . . . . . . . . . . . . . . . . . . . . . .  80
VZ Navigator . . . . . . . . . . . . . . . . . . . . . . . . . .  80 
						

							3
Section 10:  Music ......................................81
Manage and Transfer Media   . . . . . . . . . . . . . . 81
My Music   . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Section 11:  Tools .......................................85
Voice Commands   . . . . . . . . . . . . . . . . . . . . . . 85
Calculator  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Tip   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Calendar  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Stop Watch  . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
World Clock  . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Notepad   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
USB Mass Storage . . . . . . . . . . . . . . . . . . . . . . 94
Phone Search   . . . . . . . . . . . . . . . . . . . . . . . . . 94
Section 12:  Bluetooth ................................95
Turning Bluetooth On or Off  . . . . . . . . . . . . . . . 95
Supported Profiles  . . . . . . . . . . . . . . . . . . . . . . 96
Bluetooth Options   . . . . . . . . . . . . . . . . . . . . . . 97
Adding a New Device   . . . . . . . . . . . . . . . . . . . 97
Section 13:  Settings  ..................................99
My Verizon   . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Master Volume   . . . . . . . . . . . . . . . . . . . . . . . . 99
Tools  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Bluetooth Menu    . . . . . . . . . . . . . . . . . . . . . . 101
PTT Settings   . . . . . . . . . . . . . . . . . . . . . . . . . 101
Sounds Settings   . . . . . . . . . . . . . . . . . . . . . . 102
Display Settings . . . . . . . . . . . . . . . . . . . . . . . 106
Phone Settings   . . . . . . . . . . . . . . . . . . . . . . . 114
Call Settings   . . . . . . . . . . . . . . . . . . . . . . . . . 123
Memory  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
USB Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Phone Info  . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Set-Up Wizard  . . . . . . . . . . . . . . . . . . . . . . . . 129
Section 14:  Health and Safety 
Information .............................................. 130
Exposure to Radio Frequency (RF) Signals  . . . 130
Specific Absorption Rate (SAR) 
Certification Information  . . . . . . . . . . . . . . . 135
FCC Part 15 Information to User . . . . . . . . . . . 136
Commercial Mobile Alerting System (CMAS)   . 137
Smart Practices While Driving  . . . . . . . . . . . . 137
Battery Use and Safety   . . . . . . . . . . . . . . . . . 138
Samsung Mobile Products and Recycling . . . . 140 
						

							       4
UL Certified Travel Charger   . . . . . . . . . . . . .  141
Display / Touch-Screen   . . . . . . . . . . . . . . . .  142
GPS & AGPS . . . . . . . . . . . . . . . . . . . . . . . . .  142
Emergency Calls   . . . . . . . . . . . . . . . . . . . . .  143
Care and Maintenance  . . . . . . . . . . . . . . . . .  144
Responsible Listening   . . . . . . . . . . . . . . . . .  145
Operating Environment   . . . . . . . . . . . . . . . .  147
FCC Hearing Aid Compatibility (HAC) 
Regulations for Wireless Devices   . . . . . . .  149
Restricting Childrens Access to Your 
Mobile Device  . . . . . . . . . . . . . . . . . . . . . .  150
FCC Notice and Cautions   . . . . . . . . . . . . . . .  151
Other Important Safety Information   . . . . . . .  151
Section 15:  Warranty Information .......... 153
Standard Limited Warranty . . . . . . . . . . . . . .  153
End User License Agreement for Software  . .  158
Index ........................................................ 166