Samsung Convoy 3 Manual

							5
Section 1: Getting Star ted
Understanding This User Manual
The chapters of this manual generally follow the features of 
your phone. A robust index for quick reference to most 
features begins on page 166.
Also included is important safety information that you should 
know before using your phone. Most of this information is 
near the back of the guide, beginning on page 130.
Instructions in this manual are based on default settings 
(such as Grid Menu Layout and Wave Display Theme), and 
may vary from your phone, depending on the software 
version of your phone, and any changes to the phone’s 
Settings.
Unless stated otherwise, instructions in this User Manual 
start with the phone open and unlocked, at the Home screen.
Instructions in this User Manual offer the simplest, or most 
direct steps to complete a procedure. Other methods may 
exist, and may be described as well.
All screen images in this User Manual are simulated. Actual 
displays may vary, depending on the software version of your 
phone and any changes to the phone’s Settings.
Special Text
This manual uses special text to emphasize important 
details:
Note: Presents alternative options for the current feature or 
menu.
Tip: Provides quick or innovative methods, or useful shortcuts.
Important: Points out important information about the current 
feature that could affect performance.
Warning: Brings to your attention important information to 
prevent loss of data or functionality, or even prevent damage to 
your phone. 
						

							Getting Started       6
Text Conventions
This manual provides condensed information about how to 
use your phone, including these conventions:
The Batter y
Your phone is powered by a rechargeable, standard Li-Ion 
battery. A Wall/USB Charger (Charging Head and USB cable) 
are included with the phone, for charging the battery.
Note: The battery comes partially charged. You must fully 
charge the battery before using your phone for the first 
time. A fully discharged battery requires up to 4 hours of 
charge time.
Warning! Use only Samsung-approved charging devices and 
batteries. Samsung accessories are designed to 
maximize battery life. Using other accessories may 
invalidate your warranty and may cause damage. Highlight Use the 
Directional Key  to focus on items.
Press Use the 
Directional Key to highlight an item, 
then press the 
Center Select Key . The 
function of the Center Select Key changes.
 ➔ Arrows represent the “highlight, then press” 
steps in longer, or repetitive procedures: 
  From the Home screen, press MENU 
➔ 
Settings & Tools ➔ Memory. 
						

							7
Batter y Indicator
The   Battery Level icon in the Status Bar shows battery 
power level. Before the battery becomes too low to operate, 
the empty battery icon will  flash and a tone will sound. If you 
continue to operate the phone without charging, the phone 
will power off.
Non-Supported Batteries
Samsung phones do not support non-approved batteries. 
Samsung charging accessories, such as the Wall/USB 
Charger, will only charge Samsung-approved batteries. If you 
install a non-approved battery and try to charge it, the phone 
will reset and display the message:
“
Battery disconnected”
Screen will keep in dimming state and blink empty 
battery bar.
Important! Using a non-approved battery may damage 
your phone.
Charging the Batter y
The battery is under a removable cover on the back of 
the phone.
Remove the Back Cover
1.Insert the battery cover removal tool into the slot on the 
back cover and turn it counter clockwise to open the 
battery cover.
2.Insert the tool in the groove at the top of the cover to lift 
the cover up and remove.  
						

							Getting Started       8
Inser t the Batter y
1.Insert the battery, making sure to align the gold 
contacts. 
2.Press down gently to secure the battery.
Replace the Batter y Cover
1.Place the cover over the back of the phone, then press 
down along the edges to secure the cover.
2.Use the battery cover removal tool to turn the dial 
clockwise until the cover is locked. 
Included 
						

							9
Charge the Batter y
Your phone comes with a Wall/USB Charger (Charging Head 
and USB Cable) to charge your phone from any 110/220 
VAC outlet. 
Note: The battery comes partially charged. You must fully 
charge the battery before using your phone for the first 
time. A fully discharged battery requires up to 4 hours of 
charge time. After the first charge, you can use the 
phone while charging.
1.Insert the USB cable into the port.2.Connect the USB cable to the Charging Head.
 
3.Plug the Charging Head into a standard AC power 
outlet.
4.When charging is complete, unplug the Charging Head 
from the power outlet and remove the USB cable from 
the phone.
USB Cable Charging Head 
						

							Getting Started       10
Powering Your Phone On and Off
Powering Your Phone On
  Open the phone, then press and hold the 
 
End/Power Key. While powering on, the phone 
connects with the network, then displays the Home 
screen and active alerts.
Note: If the phone is outside your provider’s coverage area, the 
 Roaming icon appears in the Status Bar.
Powering Your Phone Off
  Open the phone, then press and hold the 
 
End/Power Key.
Voicemail
Voicemail allows callers to leave voice messages.
Note: Airtime and long distance charges apply. Mobile to 
Mobile minutes do not apply to Voicemail setup or 
retrievals.
Setting Up Voicemail
1.Dial *86 (*VM) and press the   Send Key . 
2.If you hear a greeting, press 
# to interrupt, and follow 
the setup tutorial.
Note: You can also access Voicemail from the Messaging 
menu, or by dialing your phone number from any touch-
tone phone. 
						

							11
Accessing Voicemail
You can access your voicemail directly from your phone, or 
by dialing your wireless number from another phone.
  From your phone, dial *86 and press the   Send 
Key. When you hear the greeting, press # to interrupt, 
follow the prompts.
– or –
  From any phone, dial your wireless number. When you 
hear the greeting, press 
# to interrupt, follow the 
prompts.
Note:  Voice mailboxes not set up within 45 days will be 
canceled. Your voice mailbox is not password protected 
until you create a password by following the setup 
tutorial.
Set-up Wizard
The first time you turn on your phone, Set-up Wizard will 
prompt you to configure basic preferences, to quickly get 
started using your phone.
You can also access Set-up Wizard at any time in Settings.1.From the Home screen, press   
MENU ➔ 
Settings & Tools ➔ Set-up Wizard.
2.Use the 
Left Soft Key  (Preview), Right Soft Key  
(Skip), and Center Select Key  (NEXT) or (SET) to 
follow the prompts and set preferences:
•Font Style: Choose a font style for the dial, menus, and 
messaging.
: Choose a font size for the dial, menus, and 
messaging.
 Volume Key Control: When enabled, you can adjust the 
display’s font size by pressing the Volume Key.
: View information about the menu 
available on the Front Screen when the phone is closed.
 Call Sounds: Choose how your phone alerts you to 
incoming calls.
 Display Themes: Choose the look of your phone’s screen.
 Menu Layout: Choose the look of the Main menu.
: Select a format for the clock on the Home screen.
: Select a format for the clock on the external 
display when the phone is closed. 
						

							Getting Started       12
TTY Mode
Your phone is fully TTY-compatible, allowing you to connect a  
TTY device to the phone’s headset jack. Before you can use 
your phone with a TTY device, you’ll need to enable TTY 
Mode. For more information about TTY settings, see “TTY 
Mode” on page 123.
Roaming
When you travel outside your home network’s coverage area, 
your phone can roam to acquire service on other compatible 
digital networks. When Roaming is active, the Roaming icon 
appears in the Annunciator line of the display. 
During roaming, some services may not be available. 
Depending on your coverage area and service plan, extra 
charges may apply when making or receiving call. 
You can set your phone’s roaming behavior. For more 
information, see “System Select” on page 122.
Note: Contact Verizon Wireless for more information about 
your coverage area and service plan. 
						

							13
Memor y Card
Your phone supports the use of an optional, removable 
microSD™ and microSDHC™ memory card of up to 32GB 
capacity (included). You can store music or pictures 
you download to your phone, and other files, on the memory 
card. When inserted, it becomes the default storage location.
Inserting a Memor y Card
1.Lift the memory card cover out and turn it to expose 
the card slot. 
2.With the gold contacts facing down, carefully push the 
memory card into the slot until it “clicks” into place.
3.Replace the memory card cover.
 
Removing a Memor y Card
1.Lift the memory card cover out and turn it to expose 
the card slot.
2.Push the memory card inward to release and carefully 
slide the card out of the memory card slot.
3.Replace the memory card cover.
Formatting a Memor y Card Using Your Phone
1.From the Home screen, press   MENU ➔ 
Settings & Tools ➔ Memory ➔ Card Memory ➔ 
Format Card
.
2.At the prompt, highlight 
Ye s to confirm the formatting, 
then press   
OK to format the card. 
						

							Understanding Your Phone       14
Section 2: Understanding Your Phone
This section outlines key features of your phone as well as 
screens and icons that display when the phone is in use.
Closed View
Features
1.Flashlight: Provides light for Camera/Camcorder, or use 
as a flashlight.
2.
Camera: Use to take photos and record video.
3.
Rewind Key: During music playback, press and hold to 
rewind music. Press to go to the previous song. When 
the phone is closed, press to turn on the flashlight.
4.
Play/Pause Key: During music playback, press to play/
pause music. When the phone is closed, press to 
access an external menu of applications.
5.
Fast Forward Key: When the phone is closed, press to 
Lock or Unlock external keys (press 
Fast Forward Key, 
then press and hold the 
Rewind Key to unlock external 
keys). During music playback, press and hold to fast 
forward music. Press to go to the next song. When the 
flashlight is on with the phone closed, press to turn off 
the flashlight.
6.
Speakers: Plays Music, Ringtones and Sounds.
Flashlight
RewindFast Forward Play/Pause Camera
Speakers