Samsung Dcs 400si Falcon Keyset User Guide

							BUSY STATION CALLBACKWhen you call another station and receive a busy signal:
• Press the CBKkey or dial 44.
• When the busy station becomes free, your keyset will ring. 
• Lift the handset or press ANS/RLSto call the now idle station.
NOTES:
1. A callback will be canceled if not answered within 30 seconds. If you
have set a callback, your CBKkey will light.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before dialing.BUSY STATION CAMP-ONWhen you call another station and receive a busy signal but you do not want
to wait for a callback:
MANUAL CAMP-ON
• Press the CAMPkey or dial 45.
• The called station will receive off-hook ring tone repeated every few sec-
onds and its first available CALLbutton will flash green to indicate your
call is waiting.
• Wait for the called party to answer.
• The called station must release its first call or place it on hold before
answering your camp-on.
NOTES:
1. If you receive No More Calls tone, that station has no available key to
accept your call. Hang up or leave a message.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before dialing.
AUTO CAMP-ON
When you want to automatically camp on to a busy station without pressing
the camp on button every time you call a busy station, you can set your
phone for auto camp-on.
• With the handset on-hook, press TRANSFERand then dial 110.
• Dial 081to turn on auto camp-on or 080to turn it off.
• Press TRANSFERto store your selection.
15 14
INTERCOM CALLS
CALLING OTHER STATIONS• Dial the extension number or group number.
• Wait for the party to answer. If you hear a brief tone burst instead of ring-
back tone, the station you called is set for Voice Announce or Auto
Answer. Begin speaking immediately after the tone.
• Finish the call by replacing the handset or pressing the ANS/RLSkey.
NOTES:
1. If you have a DSSkey assigned to an extension or station group, you
may press this key instead of dialing the number.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.ANSWERING INTERCOM CALLS• When your keyset rings, simply lift the handset—OR—press the
ANS/RLSkey to be connected to the calling station. 
• Finish the call by replacing the handset or pressing the ANS/RLSkey. 
See Ring Preferenceunder Customizing Your Keyset.VOICE ANNOUNCE MODE
(INTERCOM CALLS ONLY)When another station calls you, your keyset will sound a brief attention tone
and you will hear the caller’s announcement. 
• Press ANS/RLSto turn on the microphone and speak handsfree—OR—
lift the handset to reply.
• To finish the call, replace the handset or press the ANS/RLSkey.AUTO ANSWER MODE
(INTERCOM CALLS ONLY)When another station calls you, your keyset will sound a brief attention tone
and then automatically answer the call. 
• Your microphone and speaker are turned on and you can speak hands-
free. For privacy, use the handset.
• To finish the call, replace the handset or press the ANS/RLSkey. 
						

							17
CALL PROCESSING
SYSTEM HOLD• When you are connected to any call, press HOLD. The call will flash
green at your keyset. If this call appears on a line key at other keysets,
it will flash red at those keysets.
• To take the caller off hold, press that key and the green flashing light will
go steady green again. Resume the conversation. 
NOTE: While on a call, pressing a line key, route key or flashing CALLbut-
ton will automatically put your first call on hold and connect you to the new
call. See Automatic Holdunder Customizing Your Keyset.EXCLUSIVE HOLDTo place an outside call on hold at your phone so that other users cannot get it:
• Press the HOLDbutton twice. The call will flash green on your keyset
and this line will show a steady red light on other keysets.
• To retrieve the call, press the flashing green line button or press the
HOLDbutton a third time.
NOTE: Intercom calls will always be placed on exclusive hold.REMOTE HOLDWhen you wish to place a call on hold at another station. PressTRANSFER
and a dial the station number (or press the appropriate DSS key). Press the
HOLDkey. This will place the call on system hold on an available CALL but-
ton or Line Key at the remote station and return you to dial tone.
NOTES:
1. If the destination station does not have any free CALL buttons or line
keys you will hear No More Calls tone and must return to the other party
by pressing the TRANSFERkey (or the RETURN soft key in the display).
2. Intercom calls cannot be remote held.HOLD RECALLIf you leave a call on hold longer than the hold timer, it will recall your sta-
tion. The button that the call appears on will have a slow flashing amber light.
• When your phone rings, lift the handset or press the ANS/RLSkey to an-
swer the recall. 
CALLING YOUR SYSTEM OPERATOR• Dial 0to call your system operator or group of operators.
• If you want to call a specific operator, dial that person’s extension num-
ber.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKERkey before you begin dialing.
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							line when the called station hangs up or you can press TRANSFERto
return to the outside party. If you wish to send the call to another exten-
sion without waiting for the first station to hang up, simply press anoth-
er DSSbutton. OR
Press the CALLbutton or C.O. line key to return to the outside party and
begin the transfer process again. 
When you are transferring a call to a keyset set for Voice Announce or Auto
Answer, the transferred call will always ring.
NOTES:
1. After the inside party answers, you may alternate back and forth
between the parties by pressing the TRANSFERkey.
2. If you receive No More Calls tone, that station has no key available to re-
ceive another call. Press TRANSFERto return to the other party.
3. You cannot transfer an Intercom call by pressing a DSS key. You must
press the TRANSFERkey and dial the destination extension number.
TRANSFER WITH CAMP-ONWhen you are transferring a call to another station and you receive a busy
signal, you may camp the call on to this station. Simply hang up when you
hear the busy signal. The called party will be alerted that a call is waiting for
them.
NOTE: If you receive No More Calls tone, that station has no key available
to receive another call. Press TRANSFERto return to the outside caller.TRANSFER TO VOICE MAILThis feature is used to send a call directly to a voice mailbox. Your keyset
must have a correctly programmed VTkey to accomplish this. To transfer a
call directly to a voice mailbox:
• While on a call, press the VTkey and dial the mailbox number.
• Hang up when dialing is completed.CALL WAITINGIf an outside call has been camped-on to your phone or another station has
camped-on to you:
• Your keyset will ring and the call that is waiting for you (camped-on) will
flash green.
• Press the flashing button to answer; your other call will go on hold auto-
matically if your station has the Automatic Hold feature set. If not, you
must press HOLDand then the flashing button. OR
19 • If you do not answer this recall within a pre-programmed period of time,
it will go to the system operator.
CONSULTATION HOLDWhen you are talking on an outside line and it is necessary to consult with
another extension:
• Press the TRANSFERkey; you will receive transfer dial tone. Your call is
placed on transfer hold. 
• Dial the extension number.
• Consult with the internal party. 
• Press TRANSFERto return to the outside party or hang up to transfer
the call.
NOTE: Repeatedly pressing the TRANSFERkey will toggle between the
outside  party and internal extension. If necessary you may disconnect either
one of the parties by pressing the DROPbutton.RETRIEVING CALLS HELD AT 
ANOTHER STATIONWhen a line is on hold and it appears on your keyset, press the line button
with the red flashing light.
When a line is on hold and it does not appear on your keyset, dial 12plus
the line number or the extension number of the station that placed the call
on hold.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKERkey before you begin dialing.TRANSFERRING CALLSTransfer is used to send any call to another extension in one of two ways.
You can do a screened transfer by informing the other extension who is call-
ing or you can do a blind transfer without notification.
• While on a call, press the TRANSFERkey and dial an extension number
or group number. Your call is automatically put on transfer hold. OR
Press a DSSkey or station group key. Your call is automatically put on
transfer hold.
• Hang up when you hear ringing (this is an unscreened or blind transfer).
OR
Wait for the called party to answer and advise him/her of the call and
hang up. If the transfer is refused, you will be reconnected to the outside
18 
						

							21
FORWARDING CALLS You may forward your calls to another station, group of stations or an exter-
nal telephone number. Program a destination for the type of forwarding you
want as detailed below. If you have FWD ALL, FWD BUSYand FWD NO
ANSWERkeys, press one to turn that forward feature on. A steady red light
reminds you what forward condition is activated.
You can clear all call forward conditions set at your station by lifting the hand-
set and dialing 600.FORWARD ALL CALLSTo forward all your calls under any condition to another station:
• Dial 601plus the extension or group number.
• Receive confirmation tone and hang up.
NOTES:
1. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.
2. The station that receives a Forwarded All call can transfer the call to the
forwarded station. This is useful when you are expecting an important
call but you do not wish to be disturbed by other calls.
3. When a station user places his/her keyset in Forward All mode and
he/she does not have a FORWARD ALLkey, the TRANSFERkey will
light to indicate Forward All has been set and calls to this station have
been transferred elsewhere.FORWARD BUSYTo forward calls to another station when you are on the phone:
• Dial 602plus the extension or group number.
• Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press SPEAKERbefore you begin dialing.FORWARD NO ANSWERTo forward calls to another station when you do not answer:
• Dial 603plus the extension or group number.
• Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKERkey before you begin dialing. Finish the first call and hang up; the waiting call will ring.
• Lift the handset or press the ANS/RLSkey to answer.
NOTE: Intercom calls will not go on Automatic Hold.
CONFERENCE CALLSYou may conference up to five parties (you and four others) in any combina-
tion of outside lines and internal stations in any order.
• While engaged in a conversation, press the CONFkey and receive con-
ference tone.
• Make another call, either intercom or outside, press the CONFkey and
receive conference tone.
• Make another call or press the CONFkey to join all parties.
• Repeat the last step until all parties are added.
NOTE: When attempting to add another party to the conference and you are
not able to reach the desired person, hang up. Simply press the CONFkey
again to return to your previous conversation.
To drop a party from your conference call:
• Press CONFand dial the extension or line number that is to be dropped.
• Press CONFagain to reestablish the conference.
NOTE: To leave the conference, hang up. Control is passed to the next inter-
nal station. If there are no internal stations and you wish to leave outside
lines connected together in a trunk to trunk conference, press the CONFkey
plus the CALLbutton that the call appears on or follow the instructions to
drop a party and use your extension number. When they hang up, the lines
will release automatically. Press CONFto rejoin a trunk to trunk conference.
CONFERENCE SPLITTING
If you are the controlling party of a conference and your keyset has the Auto
Hold feature turned on (See Customizing Your Keyset) and all of the outside
lines involved in the conference appear as buttons on your keyset, you can
split the conference into separate calls as follows:
• Press any one of the outside line buttons. That outside line will remain
steady green to indicate you are still connected to it. All other outside
lines in the conference will be placed on system hold at your keyset. All
intercom callers in the conference will be disconnected. You may now
speak with each caller privately and transfer them as usual or restablish
another conference.
20 
						

							FORWARD DNDTo forward your phone when you activate DND.
• Dial 607plus the extension number or group number.
• Receive confirmation tone and hang up.
NOTE:
1. If the Hot Keypad feature has been turned off you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.CALL FORWARD OPTIONSA display keyset may review or change call forward options and destina-
tions. Call forward access can be done via the keypad or by accessing the
keyset display features. To review or change call forward options:
• Press TRANSFER 102.
• Dial 0-6to select the forward type (e.g., 1) OR
Press UPor DOWNto select the forward type
Press the right soft key to move the cursor
• Dial the destination number (e.g., 202) OR
Press UPor DOWNto select the destination
Press the right soft key to move the cursor
• Dial 1to set OR
Press UPor DOWNto select YESor NO
• Press TRANSFERto store and exitSTATION CALL PICKUPTo pick up (answer) a call ringing at another station, lift the handset and dial
65plus the extension number of the ringing phone.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKERkey before you begin dialing.GROUP CALL PICKUPTo pick up (answer) a call ringing in any pickup group, lift the handset and
dial 66plus the desired group number 01–20or press the flashing GROUP
PICKUPkey if available.
NOTES:
1. A group pickup key can have an extender for a specific pickup group.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before dialing the access code.
3. In system software version 1.06 or higher, pick up features may be used
to answer recalls to a station.
23
FORWARD BUSY/NO ANSWERIf you have both a Forward on Busy destination and a Forward No Answer
destination programmed, you may set both of these at the same time:
• Dial 604.
• Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKERkey before you begin dialing.FORWARD FOLLOW MEWhen you want all calls to your extension forwarded to the extension where
you are now:
• Dial 605plus your extension number.
• Receive confirmation tone and hang up.
If you want a specific extension’s calls forwarded to your phone (Remote Call
Forward):
• Dial 605plus the desired extension number.
• Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKERkey before you begin dialing.FORWARD TO AN EXTERNAL NUMBERTo forward outside calls to a number outside of your business, you must
have a FWD EXTERNALbutton on your keyset.
• While on-hook, press TRANSFERand then dial 102.
• Dial 6.
• Dial the outside line access code followed by the telephone number that
you want.
• Press TRANSFERto store.
• Press FWD EXTERNALto turn the feature on and press it again to turn
the feature off.
NOTES:
1. External Call Forward will cancel all other call forwarding instructions.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.
3. If your system software version is 1.06 or higher, intercom calls to your
station may be forwarded to an external number outside your business
(your installation company must enable this feature).
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							25
DIALING FEATURES
SPEED DIALING You can dial a preprogrammed telephone number stored in the system-wide
speed dial list of numbers 500–999 or from your personal list of numbers
00–49:
• With the handset on-hook, press the MEMORYkey or dial 16.
• Dial the desired speed dial number.
• The telephone number is automatically dialed for you.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKERkey before you begin dialing.PROGRAMMING PERSONAL SPEED
DIAL NUMBERSYou can program frequently dialed telephone numbers in a personal speed
dial list. A station may be assigned up to fifty numbers, 00–49. See your sys-
tem administrator to determine the amount assigned to your station.
• While on-hook, press TRANSFERand then dial 105.
• Dial a speed dial number (00–49).
• Dial a line or line group access code.
• Dial the telephone number to be stored (24 digits maximum). It can in-
clude #, ✱, FLASH and PAUSE.
• Press TRANSFERto store the number. 
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKERkey before you begin dialing.
For the purposes of programming speed dial numbers, the programmable
keys are known as A, B, C, D, Eand Fand are defined below.
Transfer Speaker
AB
CD
EF
AC
E
Transfer
Speaker VOLUME
BDF
28B KEYSET
18B KEYSET
DEFAULT
PROGRAMMING
KEYS LAYOUT
8B KEYSET DEFAULT
PROGRAMMING
KEYS LAYOUT
MY GROUP PICKUPIf desired, a new access code can be assigned to pickup ringing calls in the
same pickup group as you are in. Like “66” above except you do not need
to dial the desired group number. See your installation company for the
assigned access code. MY GROUP PICKUP: __________________.PRIVACY RELEASEThis feature will allow another station to join in our conversation by releas-
ing privacy on the C.O. from your phone.
To Release Privacy:
While you are talking on a C.O. line and you wish to have other internal par-
ties (or up to three) join the conversation.
• Press the PRBkey (the PRBkey will light steady red). Inform the other
party that he/she may now join the conversation.
After the other party (or parties) has joined the conversation and you wish
to return privacy to the line so that no one else can join the conversation,
press the PRBkey a second time, the PRBkey LED will be off.
To Join a Non-Private Conversation:
When someone has informed you that you can join a conversation:
• Press the C.O. linekey that he/she has indicated.
OR
• Dial the C.O. line numberthat he/she has indicated.
24 
						

							• The Akey is not used.
• The Bkey inserts a flash.
• The Ckey inserts a pause.
• The Dkey is used for pulse to tone conversion. If your system uses
rotary (or pulse) dialing C.O. lines, pressing Dwhile entering a speed
dial number causes all subsequent digits to be sent as DTMF tones.
• The Ekey is used to hide digits. Display keyset users may want to hide
some speed dial numbers so that they will not show in the display. When
you are entering a telephone number, press E. All subsequent digits will
be hidden. Press Eagain to begin displaying digits.
• The Fkey is used to enter a name. See Personal Speed Dial Names
under Display Features.
• Use the HOLDkey to clear a speed dial number.ONE TOUCH SPEED DIALINGYou may assign any speed dial number to an already existing One Touch
Speed Dial button for quick and easy dialing of frequently used numbers.
• While on-hook, press TRANSFERand then dial 107.
• Press a One Touch Speed Dial button.
• Dial the speed dial number (00–49or 500–999) that you want assigned
to this button.
• Press TRANSFERto store your selection.
To call this telephone number, just press the One Touch Speed Dial button. 
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKER key before you begin dialing.LAST NUMBER REDIALTo redial the last telephone number you dialed, press the REDIAL key or dial
19.
NOTES:
1. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.
2. Redial does not apply to intercom calls.
26
MANUAL RETRY WITH REDIALWhile you are on an outside call listening to a busy signal and you want to
redial the same number dialed.
• Press the REDIALkey.
This will hang up your existing call and manually redial the same number
dialed. You can repeat this operation for a limited number of attempts.SAVE NUMBER WITH REDIAL To save the number you just dialed for later use, press the SNRkey before
hanging up. 
To redial this saved number at any time, press the SNRkey or dial 17. The
same line will be selected for you.  
NOTES:
1. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.
2. The saved telephone number is stored in memory until you save anoth-
er number.
3. Redial does not apply to intercom calls.CHAIN DIALINGYou may manually dial additional digits following a speed dial number or
chain as many speed dial numbers together as required:
• After the first speed number is dialed, press MEMORYagain and dial
another speed number ORmanually dial additional digits following a
speed dial number.AUTOMATIC REDIAL/RETRYWhen you are making an outside call and you receive a busy signal, the sys-
tem can automatically redial the number for you. It will automatically redial
at a pre-programmed interval for up to 15 attempts.
• When you hear a busy signal, press the RETRYbutton.
• The system will reserve the line and automatically redial the same num-
ber for you. You will hear the call being made through the keyset speak-
er. The microphone is muted.
• When the called party answers, lift the handset or press the flashing
SPEAKERto begin speaking.
27 
						

							29
NOTES:
1. If you make another call, auto-redial is canceled. 
2. To cancel a retry, lift and replace the handset.PULSE TO TONE CHANGEOVERWhen making an outside call on a dial pulse line, press #. All digits dialed
after the # with be sent as tones.MEMO REDIALINGWhen you are calling directory information, you can store the number you
are given using the SAVEfeature. There is no need for pencil and paper.
• While you are talking on an outside call, press SAVE.
• Dial the telephone number as it is dictated to you on the key pad.
• Press SAVEto store the number.
To dial the number, press the SNRbutton. It will select the same line and dial
the stored number. If necessary, you can select a different line and then
press the SNRbutton.
28
PAGING AND MESSAGING
MAKING AN INTERNAL PAGETo make an announcement through the keyset speakers:
• Lift the handset.
• Press the PAGEkey or dial 55.
• Dial the desired zone number 1, 2, 3or 4.
OR
Dial 0to page all internal zones.
• After the attention tone, make your announcement.
NOTE: If you have a dedicated page zone key, it is not necessary to press
PAGEand dial a zone number.MAKING AN EXTERNAL PAGETo make an announcement through the external paging speakers:
• Lift the handset.
• Press the PAGEkey or dial 55.
• Dial the desired zone number 5, 6, 7or 8.
OR
Dial 9to page all external zones.
• After the attention tone, make your announcement.
NOTE: If you have a dedicated page zone key, it is not necessary to press
PAGEand dial a zone number.ALL PAGETo page all designated keysets and external speakers at the same time:
• Lift the handset.
• Press the PAGEkey or dial 55.
• Dial ✱or press the ALL PAGEkey.
• After the attention tone, make your announcement.
NOTE: The LED on the PAGEkey will only light when an All Page is in
progress. 
						

							To retrieve an automatically parked call:
• Dial 10plus the number that was announced. If you have a PAGPKkey,
press it and dial the number that was announced. If you have a PARK
key, press it and dial the announced orbit number.
• You will be connected to the parked call.
NOTES:
1. If the call is not retrieved within a pre-programmed period of time, it will
recall your keyset and have a slow flashing amber light. You cannot park
and page intercom calls.
3. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.SETTING A MESSAGE INDICATIONWhen you are calling another station and no one answers or you receive a
busy signal, you can leave a message indication:
• Press the MESSAGEkey or dial 43and receive confirmation tone.
• Hang up. The MESSAGEkey on the called station will light. Standard
telephones receive special dial tone as a message indication or a lit
message lamp, if the phone is equipped with one and they are connect-
ed to a 16DSL card on the system.
NOTES:
1. A station can have up to five message indications.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.CANCELING MESSAGESTo cancel a message indication that you left at another station, dial 42plus
the extension number of the station at which you left a message.
To cancel all message indications left at your keyset, dial 42plus your exten-
sion. Your MESSAGElight will go out.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKERkey before you begin dialing.RETURNING MESSAGES• Press the MESSAGEkey or dial 43. The first station that left a message
will be called automatically. If that station does not answer, your MES-
SAGElight will stay on.
• Repeat until all messages have been returned in the order received.
31 30
MEET ME PAGE• Lift the handset.
• Press the Meet Me Page (MMPG) key or dial 54.
• Dial the desired zone number.
• After the attention tone, instruct the paged person to dial 56.
• Press WAITor TRANSFER.
• Remain off-hook until the person dials 56from any phone.
• The paged person will be automatically connected with you.CALL PARK AND PAGEWhen you have an outside call for someone who is not at his/her desk, you
can park the call prior to paging. The DCS 400si offers two different meth-
ods:
MANUAL PARK ORBITS
• While in conversation, press the PARKbutton. 
• Entered a desired orbit number (0-9), if the orbit number is busy dial
another orbit number. Display users can press ✱to automatically place
the call in any available orbit number and see the number in the display.
• Remember the selected orbit number.
• Replace the handset when finished.
• Lift the handset and make a page announcement as previously
described (example: “John Smith park two”).
To retrieve a parked call from orbit:
• Press the PARKbutton and dial the announced orbit number (0-9).
• You will be connected to the parked call.
NOTES:
1. You must have a PARKbutton or park access code to retrieve and place
calls in park orbits.
2. If the parked call is not retrieved within a pre-programmed period of
time, it will recall your keyset and have a slow flashing amber light. You
cannot park and page intercom calls.
3. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.
AUTOMATIC PARK WITH PAGE KEY
• While in conversation, press the PAGEbutton. The call is automatically
parked at your station.
• Receive page tone and dial a desired page zone number.
• Make announcement indicating your extension number or the line num-
ber. Hang up. 
						

							33
CONVENIENCE FEATURES
DO NOT DISTURBUse this feature when you want to block calls to your keyset.
• While on-hook, press the DNDkey or dial 401. The DNDkey lights
steady red to remind you of this mode.
• To cancel DND, press the DNDkey again or dial 400. The DNDlight
turns off. You can make calls while in the DND mode.
NOTES:
1. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey.
2. If you place your keyset in DND mode and you do not have a DNDkey,
your ANS/RLSkey will flash to indicate DND status.ONE TIME DNDIf you are on a call and you do not wish to be interrupted while on that call,
you can press the DNDkey and place your station in Do Not Disturb. When
you hang up at the end of the call, DND will be automatically canceled and
your keyset will be able to receive new calls. This feature requires a DND
key.MUTEYou can mute the handset transmitter or the microphone during any conver-
sation:
• Press the MUTEkey. It will light red.
• To resume speaking, press the MUTEbutton again. The light turns off.BACKGROUND MUSICWhen a music source is supplied, you may listen to music through the
speaker in your keyset:
• While on-hook, press the HOLDbutton to hear music.
• Press the HOLDbutton again to turn music off.
You can set the level of background music by using the VOLUMEkeys while
listening to the music. This does not affect the speakerphone level. • Your MESSAGElight will turn off when all messages have been re-
turned. 
NOTES:
1. Display keyset users can view message indications and return them in
any order. See Viewing Message Indicationsunder Display Features.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.
3. If a message has been left at your keyset by a keyset in Auto Answer,
you must manually cancel the message after it has been returned.
PROGRAMMED MESSAGESWhen you will be away from your phone for any length of time, you can leave
a programmed station message. Display stations calling you will see this
message and be informed of your status or follow your instructions. 
• Dial 48plus any of the message codes (01–30) listed on the back of this
user guide.
• To cancel any of these messages you might have selected, dial 48plus
00.
• Press TRANSFERto exit and store your selection.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKERkey.
You can have multiple programmed message keys (PMSG) and each one
can have a different message code:
• Press any programmed message (PMSG) button. The message is set
and the button will light red. Press the button again to turn off.
• Pressing another programmed message (PMSG) button will turn the
previous one off and set a different programmed message.
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