Samsung Dcs Compact System Falcon Keyset User Guide
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BUSY STATION CALLBACKWhen you call another station and receive a busy signal: • Press the CBKkey or dial 44. • When the busy station becomes free, your keyset will ring. • Lift the handset or press ANS/RLSto call the now idle station. NOTES: 1. A callback will be canceled if not answered within 30 seconds. If you have set a callback, your CBKkey will light. 2. If the Hot Keypad feature has been turned off, you must first lift the hand- set or press the SPEAKERkey before dialing.BUSY STATION CAMP-ONWhen you call another station and receive a busy signal but you do not want to wait for a callback: • Press the CAMPkey or dial 45. • The called station will receive off-hook ring tone repeated every few sec- onds and its first available CALLbutton will flash green to indicate your call is waiting. • Wait for the called party to answer. • The called station must release its first call or place it on hold before an- swering your camp-on. NOTES: 1. If you receive No More Calls tone, that station has no available key to ac- cept your call. Hang up or leave a message. 2. If the Hot Keypad feature has been turned off, you must first lift the hand- set or press the SPEAKERkey before you begin dialing.CALLING YOUR SYSTEM OPERATOR• Dial 0to call your system operator or group of operators. • If you want to call a specific operator, dial that person’s extension num- ber. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKERkey before you begin dialing. 15 14 INTERCOM CALLS CALLING OTHER STATIONS• Dial the extension number or group number. • Wait for the party to answer. If you hear a brief tone burst instead of ring- back tone, the station you called is set for Voice Announce or Auto Answer. Begin speaking immediately after the tone. • Finish the call by replacing the handset or pressing the ANS/RLSkey. NOTES: 1. If you have a DSSkey assigned to an extension or station group, you may press this key instead of dialing the number. 2. If the Hot Keypad feature has been turned off, you must first lift the hand- set or press the SPEAKERkey before you begin dialing.ANSWERING INTERCOM CALLS• When your keyset rings, simply lift the handset—OR—press the ANS/RLSkey to be connected to the calling station. • Finish the call by replacing the handset or pressing the ANS/RLSkey. See Ring Preferenceunder Customizing Your Keyset.VOICE ANNOUNCE MODE (INTERCOM CALLS ONLY)When another station calls you, your keyset will sound a brief attention tone and you will hear the caller’s announcement. • Press ANS/RLSto turn on the microphone and speak handsfree—OR— lift the handset to reply. • To finish the call, replace the handset or press the ANS/RLSkey.AUTO ANSWER MODE (INTERCOM CALLS ONLY)When another station calls you, your keyset will sound a brief attention tone and then automatically answer the call. • Your microphone and speaker are turned on and you can speak hands- free. For privacy, use the handset. • To finish the call, replace the handset or press the ANS/RLSkey.
CONSULTATION HOLDWhen you are talking on an outside line and it is necessary to consult with another extension: • Press the TRANSFERkey; you will receive transfer dial tone. Your call is placed on transfer hold. • Dial the extension number. • Consult with the internal party. • Press TRANSFERto return to the outside party or hang up to transfer the call. NOTE: Repeatedly pressing the TRANSFERkey will toggle between the outside party and internal extension.RETRIEVING CALLS HELD AT ANOTHER STATIONWhen a line is on hold and it appears on your keyset, press the line button with the red flashing light. When a line is on hold and it does not appear on your keyset, dial 12plus the line number or the extension number of the station that placed the call on hold. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKERkey before you begin dialing.TRANSFERRING CALLSTransfer is used to send any call to another extension in one of two ways. You can do a screened transfer by informing the other extension who is call- ing or you can do a blind transfer without notification. • While on a call, press the TRANSFERkey and dial an extension number or group number. Your call is automatically put on transfer hold. OR Press a DSSkey or station group key. Your call is automatically put on transfer hold. • Hang up when you hear ringing (this is an unscreened or blind transfer). OR Wait for the called party to answer and advise him/her of the call and hang up. If the transfer is refused, you will be reconnected to the outside line when the called station hangs up or you can press TRANSFERto return to the outside party. If you wish to send the call to another exten- sion without waiting for the first station to hang up, simply press anoth- er DSSbutton. OR 17 16 CALL PROCESSING SYSTEM HOLD• When you are connected to any call, press HOLD. The call will flash green at your keyset. If this call appears on a line key at other keysets, it will flash red at those keysets. • To take the caller off hold, press that key and the green flashing light will go steady green again. Resume the conversation. NOTE: While on a call, pressing a line key, route key or flashing CALL but- ton will automatically put your first call on hold and connect you to the new call. See Automatic Holdunder Customizing Your Keyset.EXCLUSIVE HOLDTo place an outside call on hold at your phone so that other users cannot get it: • Press the HOLDbutton twice. The call will flash green on your keyset and this line will show a steady red light on other keysets. • To retrieve the call, press the flashing green line button. NOTE: Intercom calls will always be placed on exclusive hold.REMOTE HOLD When you wish to place a call on hold at another station, press TRANSFER and dial the station number (or press the appropriate DSS key). Press the HOLD key. This will place the call on system hold on an available CALL but- ton or Line Key at the remote station and return you to dial tone. If the des- tination station does not have any free CALL buttons or line keys you will hear No More Calls tone and must return to the other party by pressing the TRANSFER key (or the RETURN soft key on a your keyset). NOTE: Intercom calls cannot be remote held. HOLD RECALLIf you leave a call on hold longer than the hold timer, it will recall your sta- tion. The button that the call appears on will have a slow flashing amber light. • When your phone rings, lift the handset or press the ANS/RLSkey to an- swer the recall. • If you do not answer this recall within a pre-programmed period of time, it will go to the system operator.
CONFERENCE CALLSYou may conference up to five parties (you and four others) in any combina- tion of outside lines and internal stations in any order. • While engaged in a conversation, press the CONFkey and receive con- ference tone. • Make another call, either intercom or outside, press the CONFkey and receive conference tone. • Make another call or press the CONFkey to join all parties. • Repeat the last step until all parties are added. NOTE: When attempting to add another party to the conference and you are not able to reach the desired person, hang up. Simply press the CONFkey again to return to your previous conversation. To drop a party from your conference call: • Press CONFand dial the extension or line number that is to be dropped. • Press CONFagain to reestablish the conference. NOTE: To leave the conference, hang up. Control is passed to the next inter- nal station. If there are no internal stations and you wish to leave outside lines connected together in a trunk to trunk conference, press the CONFkey plus the CALLbutton that the call appears on or follow the instructions to drop a party and use your extension number. When they hang up, the lines will release automatically. Press CONFto rejoin a trunk to trunk conference. FORWARDING CALLS You may forward your calls to another station, group of stations or an exter- nal telephone number. Program a destination for the type of forwarding you want as detailed below. If you have FWD ALL, FWD BUSYand FWD NO ANSWERkeys, press one to turn that forward feature on. A steady red light reminds you what forward condition is activated. You can clear all call forward conditions set at your station by lifting the hand- set and dialing 600. 19 Press the CALLbutton or C.O. line key to return to the outside party and begin the transfer process again. When you are transferring a call to a keyset set for Voice Announce or Auto Answer, the transferred call will always ring. NOTES: 1. After the inside party answers, you may alternate back and forth between the parties by pressing the TRANSFERkey. 2. If you receive No More Calls tone, that station has no key available to re- ceive another call. Press TRANSFERto return to the other party. 3. You cannot transfer an Intercom call by pressing a DSS key. You must press the TRANSFERkey and dial the destination extension number. TRANSFER WITH CAMP-ONWhen you are transferring a call to another station and you receive a busy signal, you may camp the call on to this station. Simply hang up when you hear the busy signal. The called party will be alerted that a call is waiting for them. NOTE: If you receive No More Calls tone, that station has no key available to receive another call. Press TRANSFERto return to the outside caller.TRANSFER TO VOICE MAILThis feature is used to send a call directly to a voice mailbox. Your keyset must have a correctly programmed VTkey to accomplish this. To transfer a call directly to a voice mailbox: • While on a call, press the VTkey and dial the mailbox number. • Hang up when dialing is completed.CALL WAITINGIf an outside call has been camped-on to your phone or another station has camped-on to you: • Your keyset will ring and the call that is waiting for you (camped-on) will flash green. • Press the flashing button to answer; your other call will go on hold auto- matically if your station has the Automatic Hold feature set. If not, you must press HOLDand then the flashing button. OR Finish the first call and hang up; the waiting call will ring. • Lift the handset or press the ANS/RLSkey to answer. NOTE: Intercom calls will not go on Automatic Hold. 18
FORWARD FOLLOW MEWhen you want all calls to your extension forwarded to the extension where you are now: • Dial 605plus your extension number. • Receive confirmation tone and hang up. If you want a specific extension’s calls forwarded to your phone (Remote Call Forward): • Dial 605plus the desired extension number. • Receive confirmation tone and hang up. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKERkey before you begin dialing.FORWARD TO AN EXTERNAL NUMBERTo forward outside calls to a number outside of your business, you must have a FWD EXTERNAL button on your keyset. • While on-hook, press TRANSFERand then dial 102. • Dial 6. • Dial the trunk or trunk group access code followed by the telephone number that you want. • Press TRANSFERto store. • Press FWD EXTERNALto turn the feature on and press it again to turn the feature off. NOTES: 1. External Call Forward will cancel all other call forwarding instructions. 2. If the Hot Keypad feature has been turned off, you must first lift the hand- set or press the SPEAKERkey before you begin dialing.FORWARD DNDTo forward your phone when you activate DND. • Dial 607plus the extension number or group number. • Receive confirmation tone and hang up. NOTE: 1. If the Hot Keypad feature has been turned off you must first lift the hand- set or press the SPEAKERkey before you begin dialing. 21 20 FORWARD ALL CALLSTo forward all your calls under any condition to another station: • Dial 601plus the extension or group number. • Receive confirmation tone and hang up. NOTES: 1. If the Hot Keypad feature has been turned off, you must first lift the hand- set or press the SPEAKERkey before you begin dialing. 2. The station that receives a Forwarded All call can transfer the call to the forwarded station. This is useful when you are expecting an important call but you do not wish to be disturbed by other calls. 3. When a station user places his/her keyset in Forward All mode and he/she does not have a FORWARD ALLkey, the TRANSFERkey will light to indicate Forward All has been set and calls to this station have been transferred elsewhere.FORWARD BUSYTo forward calls to another station when you are on the phone: • Dial 602plus the extension or group number. • Receive confirmation tone and hang up. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press SPEAKERbefore you begin dialing.FORWARD NO ANSWERTo forward calls to another station when you do not answer: • Dial 603plus the extension or group number. • Receive confirmation tone and hang up. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKERkey before you begin dialing.FORWARD BUSY/NO ANSWERIf you have both a Forward on Busy destination and a Forward No Answer destination programmed, you may set both of these at the same time: • Dial 604. • Receive confirmation tone and hang up. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKERkey before you begin dialing.
23 DIALING FEATURES SPEED DIALING You can dial a preprogrammed telephone number stored in the system-wide speed dial list of numbers 500–999 or from your personal list of numbers 00–49: • With the handset on-hook, press the MEMORYkey or dial 16. • Dial the desired speed dial number. • The telephone number is automatically dialed for you. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKERkey before you begin dialing.PROGRAMMING PERSONAL SPEED DIAL NUMBERSYou can program frequently dialed telephone numbers in a personal speed dial list. A station may be assigned up to fifty numbers, 00–49. See your sys- tem administrator to determine the amount assigned to your station. • While on-hook, press TRANSFERand then dial 105. • Dial a speed dial number (00–49). • Dial a line or line group access code. • Dial the telephone number to be stored (18 digits maximum). It can in- clude #, ✱, FLASH and PAUSE. • Press TRANSFERto store the number. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKERkey before you begin dialing. For the purposes of programming speed dial numbers, the programmable keys are known as A, B, C, D, Eand Fand are defined below. Transfer Speaker AB CD EF AC E Transfer Speaker VOLUME BDF 28B KEYSET 18B KEYSET DEFAULT PROGRAMMING KEYS LAYOUT 8B KEYSET DEFAULT PROGRAMMING KEYS LAYOUT CALL FORWARD OPTIONSA display keyset may review or change call forward options and destina- tions. Call forward access can be done via the keypad or by accessing the keyset display features. To review or change call forward options: • Press TRANSFER 102. • Dial 0-5to select the forward type (e.g., 1) OR Press UPor DOWNto select the forward type Press the right soft key to move the cursor • Dial the destination number (e.g., 202) OR Press UPor DOWNto select the destination Press the right soft key to move the cursor • Dial 1to set OR Press UPor DOWNto select YESor NO • Press TRSFto store and exitSTATION CALL PICKUPTo pick up (answer) a call ringing at another station, lift the handset and dial 65plus the extension number of the ringing phone. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKERkey before you begin dialing.GROUP CALL PICKUPTo pick up (answer) a call ringing in any pickup group, lift the handset and dial 66plus the desired group number 01–20or press the flashing GROUP PICKUPkey if available. NOTES: 1. A group pickup key can have an extender for a specific pickup group. 2. If the Hot Keypad feature has been turned off, you must first lift the hand- set or press the SPEAKERkey before dialing the access code. 3. Station and group pickup features cannot be used to answer recalls to a station, only new ringing calls and operator recalls. 22
NOTES: 1. If the Hot Keypad feature has been turned off, you must first lift the hand- set or press the SPEAKERkey before you begin dialing. 2. The saved telephone number is stored in memory until you save anoth- er number. 3. Redial does not apply to intercom calls.CHAIN DIALINGYou may manually dial additional digits following a speed dial number or chain as many speed dial numbers together as required: • After the first speed number is dialed, press MEMORYagain and dial another speed number ORmanually dial additional digits following a speed dial number.AUTOMATIC REDIAL/RETRYWhen you are making an outside call and you receive a busy signal, the sys- tem can automatically redial the number for you. It will automatically redial at a pre-programmed interval for up to 15 attempts. • When you hear a busy signal, press the RETRYbutton. • The system will reserve the line and automatically redial the same num- ber for you. You will hear the call being made through the keyset speak- er. The microphone is muted. NOTES: 1. If you make another call, auto-redial is canceled. 2. To cancel a retry, lift and replace the handset.PULSE TO TONE CHANGEOVERWhen making an outside call on a dial pulse line, press #. All digits dialed after the # with be sent as tones. 25 • The Akey is not used. • The Bkey inserts a flash. • The Ckey inserts a pause. • The Dkey is used for pulse to tone conversion. If your system uses rotary (or pulse) dialing C.O. lines, pressing Dwhile entering a speed dial number causes all subsequent digits to be sent as DTMF tones. • The Ekey is used to hide digits. Display keyset users may want to hide some speed dial numbers so that they will not show in the display. When you are entering a telephone number, press E. All subsequent digits will be hidden. Press Eagain to begin displaying digits. • The Fkey is used to enter a name. See Personal Speed Dial Names under Display Features. • Use the HOLDkey to clear a speed dial number. ONE TOUCH SPEED DIALINGYou may assign any speed dial number to an already existing One Touch Speed Dial button for quick and easy dialing of frequently used numbers. • While on-hook, press TRANSFERand then dial 107. • Press a One Touch Speed Dial button. • Dial the speed dial number (00–49or 500–999) that you want assigned to this button. • Press TRANSFERto store your selection. To call this telephone number, just press the One Touch Speed Dial button. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKER key before you begin dialing.LAST NUMBER REDIALTo redial the last telephone number you dialed, press the REDIALkey or dial 19. NOTES: 1. If the Hot Keypad feature has been turned off, you must first lift the hand- set or press the SPEAKERkey before you begin dialing. 2. Redial does not apply to intercom calls.SAVE NUMBER WITH REDIAL To save the number you just dialed for later use, press the SNR key before hanging up. To redial this saved number at any time, press the SNRkey or dial 17. The same line will be selected for you. 24
27 MEET ME PAGE• Lift the handset. • Press the Meet Me Page (MMPG) key or dial 54. • Dial the desired zone number. • After the attention tone, instruct the paged person to dial 56. • Press WAITor TRANSFER. • Remain off-hook until the person dials 56from any phone. • The paged person will be automatically connected with you.CALL PARK AND PAGEWhen you have an outside call for someone who is not at his/her desk, you can park the call and page the requested party: • While in conversation, press the PAGEbutton. The call is automatically parked at your station. • Dial the desired page zone and announce “park” and your extension number or the line number. Hang up. To retrieve a parked call: • Dial 10plus the number that was announced. If you have a PAGE PICK- UP(PAGPK) key, press it and dial the number that was announced. • You will be connected to the parked call. NOTES: 1. If the parked call is not retrieved within a pre-programmed period of time, it will recall your keyset and have a slow flashing amber light. You cannot park and page intercom calls. 2. If the Hot Keypad feature has been turned off, you must first lift the hand- set or press the SPEAKERkey before you begin dialing.SETTING A MESSAGE INDICATIONWhen you are calling another station and no one answers or you receive a busy signal, you can leave a message indication: • Press the MESSAGEkey or dial 43and receive confirmation tone. • Hang up. The MESSAGEkey on the called station will light. Standard telephones receive special dial tone as a message indication. NOTES: 1. A station can have up to five message indications. 2. If the Hot Keypad feature has been turned off, you must first lift the hand- set or press the SPEAKERkey before you begin dialing. PAGING AND MESSAGING MAKING AN INTERNAL PAGETo make an announcement through the keyset speakers: • Lift the handset. • Press the PAGEkey or dial 55. • Dial the desired zone number 1, 2, 3or 4. OR Dial 0to page all internal zones. • After the attention tone, make your announcement. NOTE: If you have a dedicated page zone key, it is not necessary to press PAGEand dial a zone number.MAKING AN EXTERNAL PAGETo make an announcement through the external paging speakers: • Lift the handset. • Press the PAGEkey or dial 55. • Dial the desired zone number 5, 6, 7or 8. OR Dial 9to page all external zones. • After the attention tone, make your announcement. NOTE: If you have a dedicated page zone key, it is not necessary to press PAGEand dial a zone number.ALL PAGETo page all designated keysets and external speakers at the same time: • Lift the handset. • Press the PAGEkey or dial 55. • Dial ✱or press the ALL PAGEkey. • After the attention tone, make your announcement. NOTE: The LED on the PAGEkey will only light when an All Page is in progress. 26
29 CANCELING MESSAGESTo cancel a message indication that you left at another station, dial 42plus the extension number of the station at which you left a message. To cancel all message indications left at your keyset, dial 42plus your exten- sion. Your MESSAGElight will go out. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKERkey before you begin dialing.RETURNING MESSAGES• Press the MESSAGEkey or dial 43. The first station that left a message will be called automatically. If that station does not answer, your MES- SAGElight will stay on. • Repeat until all messages have been returned in the order received. • Your MESSAGElight will turn off when all messages have been re- turned. NOTES: 1. Display keyset users can view message indications and return them in any order. See Viewing Message Indicationsunder Display Features. 2. If the Hot Keypad feature has been turned off, you must first lift the hand- set or press the SPEAKERkey before you begin dialing. 3. If a message has been left at your keyset by a keyset in Auto Answer, you must manually cancel the message after it has been returned.PROGRAMMED MESSAGESWhen you will be away from your phone for any length of time, leave a pro- grammed station message. Display stations calling you will see this mes- sage and be informed of your status or follow your instructions. • Dial 48plus any of the message codes 01–20listed on the back of this user guide. • To cancel this message, dial 48plus 00. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKERkey. You can have multiple programmed message keys and each one can have a different message code: • Press any programmed message key. The message is set and the key will light red. Press the key again to turn off. • Pressing another programmed message key will turn the previous one off and set a new programmed message. 28 CONVENIENCE FEATURES DO NOT DISTURBUse this feature when you want to block calls to your keyset. • While on-hook, press the DNDkey or dial 401. The DNDkey flashes to remind you of this mode. • To cancel DND, press the DNDkey again or dial 400. The DNDlight turns off. You can make calls while in the DND mode. NOTES: 1. If the Hot Keypad feature has been turned off, you must first lift the hand- set or press the SPEAKERkey. 2. If you place your keyset in DND mode and you do not have a DNDkey, your ANS/RLSkey will flash to indicate DND status.ONE TIME DNDIf you are on a call and you do not wish to be interrupted while on that call, you can press the DNDkey and place your station in Do Not Disturb. When you hang up at the end of the call, DND will be automatically canceled and your keyset will be able to receive new calls. This feature requires a DND key.MUTEYou can mute the handset transmitter or the microphone during any conver- sation: • Press the MUTEkey. It will light red. • To resume speaking, press the MUTEbutton again. The light turns off.BACKGROUND MUSICWhen a music source is supplied, you may listen to music through the speaker in your keyset: • While on-hook, press the HOLDbutton to hear music. • Press the HOLDbutton again to turn music off. You can set the level of background music by using the VOLUMEkeys while listening to the music. This does not affect the speakerphone level.
• Dial the extension number of the door phone. • You will be connected to the door phone and you can listen or have a conversation. • If an electric door lock release is installed, dial 13to unlock the door. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press the SPEAKERkey.EXECUTIVE/SECRETARY HOT LINEIf programmed, an executive and a secretary can have a hot line between them. When the executive station is in the DND mode, all of its calls will ring the secretary station. • Either person can press the BOSS key to make a voice call to the other station. • Using the hot line will override DND at the other station. This key will light red when the other station is in use. To transfer a call to a Boss Station in DND: • Press the TRANSFERkey followed by the BOSSkey. • Wait for the BOSSto answer to announce the call and hang up to com- plete the transfer OR • Hang up to complete a blind transfer after pressing the BOSSkey.GROUP LISTENINGWhen you are engaged on a call and you are using the handset, you may want other people to hear the distant party’s voice over the speaker: • Press the LISTENkey to turn on the speaker. The microphone is not in use, so the distant party does not hear other parties present in your of- fice. • Press LISTENagain to turn the speaker off and resume private conver- sation. • Repeat if necessary. NOTE: Depending on speaker volume and the acoustics of your office, it may be advisable to turn the group listening feature off before hanging up. This will eliminate a momentary squeal.ACCOUNT CODESWhen equipped with optional equipment, your system will allow calls to be charged to a specific account: • During any outside C.O. call, press the account (ACCT) key. 31 30 APPOINTMENT REMINDER/ALARM CLOCKThis feature works like an alarm clock. Use it to remind yourself of an ap- pointment later in the day (TODAY ONLY) or as a daily reminder every day (DAILY). You can set up to three alarms. Each one can be either a TODAY ONLY or a DAILY alarm. When the alarm rings, you will hear three short rings repeated three times. Lift the handset to answer the alarm. If you do not, the alarm will alert you two more times at five minute intervals. To set alarms: • Press TRANSFERand then dial 112. • Dial the alarm number 1, 2or 3. • Dial the time at which you want the alarm to sound. Enter the time as HHMM (hours and minutes) using the 24 hour clock. • Dial 0(NOT SET), 1(TODAY ONLY) or 2(DAILY) to select the alarm type. • Press TRANSFERto save. • Repeat for each alarm if needed. To cancel individual alarms: • Press TRANSFERand then dial 112. • Dial alarm number 1, 2or 3. • Press the HOLDkey. NOTE: Display keysets can show a reminder message. See Alarm Remind- er Messagesunder Display Features.ANSWERING THE DOOR PHONEWhen you are programmed to receive calls from a door phone: • You will receive three short rings repeated. • Lift the handset or press ANS/RLS key. You are connected to the door phone. • If an electric door lock release is installed, dial 13to unlock the door.CALLING THE DOOR PHONE/ROOM MONITORYou may call the door phone and listen to what may be happening outside or in another room.
If your keyset is associated with a DCS 32 Button Add-On Module, you can receive Executive OHVA calls. Executive Off-Hook Voice Announce allows you to engage in conversation on your keyset and simultaneously receive and reply handsfree to an OHVA through your DCS 32 Button Add-On Mod- ule (AOM). Use caution because the conversation through the AOM may possibly be heard by the caller on the keyset. When you receive an execu- tive OHVA through your AOM: • Reply by speaking in the direction of the microphone in the AOM unit. • Adjust the volume with the VOLUMEkeys on the AOM unit. • Press the SPKkey on the AOM to disconnect the announcing party. NOTE: If the MUTEkey on the AOM is lit, you must press the AOM’s SPK key to answer the OHVA call.OHVA BLOCKYour keyset can be programmed with an OHVA Block (BLOCK) key. Press- ing this key will prevent anyone from making an OHVA to you until you press the button again and cancel the blocking.OHVA REJECTYour keyset can be programmed with an OHVA Reject (REJECT) key. Press- ing this key while receiving an OHVA call will disconnect the voice announc- ing party and return you to your original call.IN GROUP/OUT OF GROUPIf your keyset is assigned to a station ring group, you can remove your key- set from the group and then put it back in. While you are out of the group, you can receive calls to your extension number but not calls to the group number. If you have an IN/OUTkey: • Press the IN/OUTkey. It will light red when your keyset is in the group. • Press theIN/OUTkey again to exit the group and turn the light off. Re- peat as necessary. If you do not have an IN/OUTkey: • Dial 53plus the group number plus 0to exit the group or1to enter the group. Repeat as necessary. NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press SPEAKERkey. The IN/OUTkey can include an extender to indicate the specific group that this key will affect. This means that if you are in multiple groups, you can de- cide for which groups you will receive calls. 33 • Enter the account code (maximum 12 characters including ✱and #). Press the ACCTkey again. Your conversation will not be interrupted. NOTE: If you make an error before you complete the account code, press the ACCT key twice and redial the correct code. Only the last account code dialed will be printed. LOCKING YOUR KEYSETYou can lock your keyset to prevent other people from making or receiving calls with it while you are away. You can unlock it when you return. • While on-hook, press TRANSFERand then dial 100. • Dial your four digit station passcode. • Dial 1to lock or 0to unlock. • Press TRANSFERto store your selection. NOTE: When your keyset is locked, the HOLDkey will light.OFF-HOOK VOICE ANNOUNCEKeysets may receive a voice announcement while on another call. The call- ing station must have an OHVAkey. When you are in DND, you cannot receive OHVA calls. The OHVA feature will work with intercom and trans- ferred calls. To make an off-hook voice announcement: • Dial the extension number or press the DSSkey. • When you receive a busy signal, press the OHVAkey. • After the attention tone, begin speaking. • Finish the call by replacing the handset or pressing the ANS/RLSkey. NOTES: 1. When you are voice announcing to a station close to you, use the hand- set to avoid an echo effect. 2. You cannot off-hook voice announce to single line telephones. When you receive an off-hook voice announcement, if you are using the handset, you will hear the announcement in the handset receiver. If you are using the speakerphone, you will hear the announcement over the keyset speaker. In both cases, you can continue to speak to the original party. • Press the flashing CALLbutton on your keyset. This will place the origi- nal party on hold and allow you to talk to the announcing party. • To return to your first party, press the key corresponding to your original call. This will disconnect the OHVA call. 32