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Samsung Dcs System Administration And Special Features Guide

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    							PROGRAM TRUNK  NAMESThis program is used to assign a character name or identification for each C.O.
    line. To verify the system software version, press TRSF 727. If the version is
    V1.x, you may assign a name ten characters long. If the version is V2.x or later,
    you may assign a name 11 characters long.
    PROGRAM KEYS
    UP & DOWN - Used to scroll and move cursor.
    KEYPAD - Used to enter characters.
    HOLD - Press to clear entry.
    Open customer programming and follow the instructions below.
    ACTIONDISPLAY
    1. Press TRSF and then dial 404 [
    701] TRUNK  NAME
    Display shows
    2. Dial trunk (e.g., 704) OR press UP or[704] TRUNK  NAME
    DOWN to select trunk and press the right
    soft key to move the cursor
    3. Enter the trunk name using the procedure[704] TRUNK  NAME
    in 
    Program Station Names
     and press the
    SAMSUNG
    right soft key to return to step 2
    4. Press TRSF to store and exit programming
    OR press SPK to store and advance to
    the next program
    14
    15
    PROGRAM STATION GROUP NAMESThis program is used to assign a character name or identification for each sta-
    tion group (501–529). To verify the system software version, press TRSF 727. I f
    the version is V1.x, you may assign a name ten characters long. If the version
    is V2.x or later, you may assign a name 11 characters long.
    PROGRAM KEYS
    UP & DOWN - Used to scroll and move cursor.
    KEYPAD - Used to enter characters.
    HOLD - Press to clear entry.
    Open customer programming and follow the instructions below.
    ACTIONDISPLAY
    1. Press TRSF and then dial 602 [
    501] SGR NAME
    Display shows the first group
    2. Dial the group number (e.g., 505) OR[505] SGR NAME
    press the UP or DOWN key to make a
    selection and press the left or right
    soft key to move the cursor
    3. Enter the name using the method[505] SGR NAME
    in 
    Program Station Names
    SAMSUN
    G
    4. Press the left or right soft key to return to
    step 2 OR press TRSF to store and exit
    programming OR press SPK to store and
    advance to the next program 
    						
    							16PROGRAM SYSTEM SPEED DIAL
    NUMBERSThe system list starts with 200 numbers and can be increased in blocks of ten.
    The maximum amount is 500 numbers if no more than 1000 station speed dial
    numbers are assigned. See your service company to increase or decrease the
    system list.
    The speed dial codes are 500
    –999. Each speed dial number consists of a line
    access code and the telephone number to be dialed. The access code can be
    any line group, individual line, station group or individual extension. The speed
    dial number can be up to 18 characters long including ✱, #, FLASH and PAUSE.
    NOTE: If Least Cost Routing (LCR) is being used, the LCR access code must
    be entered.
    When you are entering a speed dial number, there are some special keys that
    you will need to use. These are the bottom row of programmable keys on the
    LCD 12B and LCD 24B keysets and are known as keys A, B, C, D, E and F.
    PROGRAM KEYS
    UP & DOWN - Select the speed dial bin.
    KEYPAD - Used to enter number.
    HOLD - Press to clear entry.
    SPK/RLS - Save data and advance to next program.
    A - Does not have a function.
    B - Inserts a FLASH.
    C - Inserts a PAUSE.
    D - Changes the dialing type from pulse to tone.
    E - Hides and displays digits.
    F - Changes display to speed dial name entry.
    ABCDE F24 BUTTON KEYSET
    PROGRAMMABLE KEYS
    LAYOUT
    12 BUTTON KEYSET
    PROGRAMMABLE KEYS
    LAYOUT
    AB C
    DEF
    17
    Open customer programming and follow the instructions below.
    ACTIONDISPLAY
    1. Press TRSF and then dial 705 SYS SPEED DIAL
    Display shows the first number
    500:
    2. Dial the speed bin desired (e.g., 505) ORSYS SPEED DIAL
    press UP or DOWN to choose and505:
    press the right soft key to move the cursor
    3. Enter the access code (e.g., 9—the systemSYS SPEED DIAL
    will automatically insert a dash) followed by505:9–121223456789
    the phone number (up to 18 digits long)
    and press the right soft key to return to
    step 2
    4. Press the F key to toggle to 
    Program
    SYS SPEED NAME
    System Speed Dial Names
    , step 3 to505:
    enter the name
    5. Press TRSF to store and exit
    programming OR press SPK to store
    and advance to the next program
    DEFAULT DATA: NO SPEED NUMBERS ASSIGNED 
    						
    							18PROGRAM SYSTEM SPEED DIAL
    NAMESThis program is used to assign a character name or identification for each sys-
    tem speed dial location. This name enables you to locate the speed dial number
    when you are using the directory dial feature. To verify the system software
    version, press TRSF 727. If the version is V1.x, you may assign a name ten
    characters long. If the version is V2.x or later, you may assign a name 11
    characters long.
    PROGRAM KEYS
    UP & DOWN - Used to scroll through speed dial bins.
    KEYPAD - Used to enter selections.
    SOFT KEYS - Move cursor left and right.
    SPK - Used to store data and advance to next program.
    HOLD - Used to clear previous entry.
    ACTIONDISPLAY
    1. Press TRSF and then 706 SYS SPEED NAME
    Display shows the first name
    500:
    2. Dial the system speed number (e.g., 505)SYS SPEED NAME
    OR press UP or DOWN to select the entry505:
    number and press the right soft key to
    move the cursor
    3. Enter the name as shown in 
    Program
    SYS SPEED NAME
    Station Names
     and press the right soft
    505:SAMSUNG
    key to return to step 2 OR press the
    F key to toggle to the speed dial number
    to return to 
    Program System Speed Dial
    Numbers, step 4
    4. Press the right soft key to return to step 2
    above OR press TRSF to store and exit
    programming OR press SPK to store and
    advance to the next program
    PROGRAM PERSONAL SPEED DIAL
    NUMBERS FOR OTHER STATIONSIndividual station users can program their own numbers, but in cases where this
    is not practical, or for single line telephone users, this program allows a system
    administrator to view or change any station’s speed dial numbers. The station
    speed dial codes are 00–49. Each station begins with ten numbers (00–09) and
    can be assigned more in blocks of ten (up to a maximum of fifty numbers).
    Each speed dial number consists of a line access code and the telephone
    number to be dialed. The access code can be any line group, individual line,
    station group or individual extension. The speed dial number can be up to 18
    characters long including ✱, #, FLASH and PAUSE.
    NOTE: If Least Cost Routing (LCR) is used, the LCR access code must be
    entered.
    When you are entering a speed dial number, there are some special keys that
    you will need to use. These are the bottom row of programmable keys on the
    LCD 12B and LCD 24B keysets and are known as keys A, B, C, D, E and F.
    PROGRAM KEYS
    UP & DOWN - Scrolls through extension numbers and speed dial bins..
    KEYPAD - Used to enter number.
    HOLD - Press to clear entry.
    A - Does not have a function.
    B - Inserts a FLASH.
    C - Inserts a PAUSE.
    D - Changes the dialing type from pulse to tone.
    E - Hides and displays digits.
    F - Changes display to speed dial name entry.
    19
    ABCDE F24 BUTTON KEYSET
    PROGRAMMABLE KEYS
    LAYOUT
    12 BUTTON KEYSET
    PROGRAMMABLE KEYS
    LAYOUT
    AB C
    DEF 
    						
    							20Open customer programming and follow the instructions below.
    ACTIONDISPLAY
    1. Press TRSF and then dial 105 [201] SPEED DIAL
    Display shows00 :
    2. Dial the station number (e.g., 205) OR[205] SPEED DIAL
    press UP or DOWN to select the station0
    0 :
    and press the right soft key to move the
    cursor OR press the left soft key to go
    to step 4
    3. If the selected station has no speed dial[205] SPEED DIAL
    bins, this display will be shown and a newSPDBLK NOT EXIST
    station may be selected
    4. Dial the location number (e.g., 05) OR[205] SPEED DIAL
    press UP or DOWN to select the location05: _
    and press the right soft key to move the
    cursor OR press the left soft key to return
    to step 2
    5. Enter the trunk access code (e.g., 9)[205] SPEED DIAL
    followed by the number to be dialed05 : 9-4264100_
    (e.g., 4264100) OR press the right
    soft key to return to step 2 OR press the
    left soft key to return to step 3 OR press
    HOLD to clear an entry (if an error is made,
    use the DOWN key to step back)
    6. Press the F key to access 
    Program Station
    Speed Dial Names
     OR press TRSF to save
    and exit programming OR press SPK to save
    and advance to the next program
    DEFAULT DATA: NO SPEED DIAL NUMBERS PROGRAMMED
    21
    PROGRAM PERSONAL SPEED DIAL
    NAMES FOR OTHER STATIONSEach individual station user can program his/her own names but in cases where
    it is impractical or for single line telephone users, this program allows a system
    administrator to view or change any station’s speed dial names. The station
    speed dial codes are 00–49. Each station begins with ten numbers (00–09) and
    can be assigned more in blocks of ten up to a maximum of fifty numbers.
    PROGRAM KEYS
    UP & DOWN - Used to scroll through extension numbers and speed dial bins.
    KEYPAD - Used to enter selections.
    SOFT KEYS - Move cursor left and right.
    SPK - Used to store data and advance to next program.
    HOLD - Used to clear previous entry.
    ANS/RLS - Used to select ALL.
    ACTIONDISPLAY
    1. Press TRSF and then dial 106 [
    201] SPEED NAME
    Display shows00:
    2. Dial the station number (e.g., 205) OR[205] SPEED NAME
    press UP or DOWN to select the station00:
    and press the right soft key to move the
    cursor
    3. If the selected station has no speed dial[20
    5] SPEED DIAL
    bins, this display will be shown and a newSPDBLK NOT EXIST
    station may be selected
    4. Dial the speed dial location (e.g., 05) OR[205] SPEED NAME
    use UP or DOWN to scroll through the01:_
    location numbers and use the right soft
    key to move the cursor OR press the left
    soft key to return to step 2 above 
    						
    							5. Enter the name using the procedure in[205] SPEED NAME
    Program Station Names
     and press the01:SAM SMITH
    right soft key to return to step 2 OR
    press the left soft key to return to step 3
    6. Press the F key to access 
    Program
    Personal Speed Dial Numbers for
    Other Stations
     OR press TRSF to
    store and exit programming OR press
    SPK to store and advance to the
    next program
    2223
    CREATE PROGRAMMED STATION
    MESSAGESMessages 1–10 are programmed from the factory and cannot be changed. How-
    ever, you can create ten additional sixteen character messages (11–20) that fit
    your company’s needs. After programming these messages, inform other em-
    ployees so the employees can add the new messages to the list on the back of
    their user guides.
    PROGRAM KEYS
    UP & DOWN - Select the message number.
    KEYPAD - Used to enter characters.
    HOLD - Press to clear entry.
    Open customer programming and follow the instructions below.
    ACTIONDISPLAY
    1. Press TRSF and then dial 715 VAC.MESSAGE (01)
    Display shows the first messageIN A MEETING
    2. Dial in the message number (e.g., 11)VAC.MESSAGE (11)
    OR press UP or DOWN to scroll through_
    the messages and press the right soft
    key to move the cursor
    3. Enter in the message using theVAC.MESSAGE (11)
    procedure in 
    Program Station Names
    IN THE  SHOWROOM
    and press the right soft key to return
    to step 2 above
    4. Press TRSF to store and exit programming
    OR press SPK to store and advance to
    the next program 
    						
    							24SET ALARM/APPOINTMENT
    REMINDER WITH  MESSAGEKeyset users can set their own alarms but standard telephone users cannot.
    The system administrator can set alarm/appointment reminders for other sta-
    tions in the system.
    PROGRAM KEYS
    UP & DOWN - Scroll through extensions.
    HOLD - Press to clear data.
    KEYPAD - Used to enter data.
    Open customer programming and follow the instructions below.
    ACTIONDISPLAY
    1. Press TRSF and then dial 116 [20
    1]ALM REM(1)
    Display showsHHMM:  NOTSET
    2. Dial the station number (e.g., 205) OR[205]ALM REM(1)
    press UP or DOWN to select the stationHHMM:  NOTSET
    and press the right soft key to move the OR
    cursor OR press ANS/RLS to select all[ALL]ALM REM(1)
    stationsHHMM:  NOTSET
    3. Dial 1
    –3 to select the alarm (e.g., 2) OR[201]ALM REM(
    1)
    press UP or DOWN to select the alarmHHMM:  NOTSET
    and press the right soft key to move the
    cursor OR press the left soft key to
    return to step 2
    4. Enter the alarm time in 24 hour clock[205]ALM REM (2)
    format (e.g., 1300) and the display willHHMM:
    1300NOTSET
    automatically advance to step 5
    5. Enter the alarm type from the list above [205]ALM REM (2)
    OR press UP or DOWN to select theHHMM:1300
    DAILY
    alarm type and press the right soft key
    to move the cursor
    6. Enter the messages using the procedure[205]ALM REM (2)
    in 
    Program Station Names
     and press theTAKE MEDICATION
    right soft key to return to step 2
    7. Press TRSF to store and exit pro-
    gramming OR press SPK to store
    and advance to the next program
    25 
    						
    							26MANAGING KEY ASSIGNMENTSYou can view station key assignments and add extenders to some of the pro-
    grammable keys for easy one touch operation of frequently used features.
    An extender is a number that makes an otherwise general key very specific.
    Adding the digit “4” to a PA G E key defines this key for paging zone four. Adding
    “225” to a directed pickup key will define this key as pickup for extension 225
    only. The key must already be assigned by the installing technician.
    Use this program to assign extenders to the following keys:
    KEY DESCRIPTION EXTENDER
    BOSS..............Boss/Secretary ................ 1–4
    DP ...................Direct Pickup .................... Extension or station group number
    DS ...................Direct Station ................... Any extension number
    FWRD..............Call Forwarding................. 0–6
    GPIK................Group Pick-Up..................01–20
    IG ....................In/Out of Group ................ Any group number you are part of
    500–529
    MMPG.............Meet Me Page .................. 0–9, ✱
    PSMG ..............Programmed Message.....01–20
    PAGE ...............Page ................................. 0–9, ✱
    SG ...................Station Group...................500–529
    SPD .................Speed Dialing................... 00–49, 500–999
    DIR ..................Directory.......................... PERS (1), SYS (2) or STN (3)
    VT ....................Voice Mail Transfer ........... Voice Mail Group (501–529)
    [RELEASE 3 & 4 ONLY]
    PROGRAM KEYS
    UP & DOWN - Select the extension number.
    KEYPAD - Used to enter extender codes.
    HOLD - Used to clear the displayed data.
    Open customer programming and follow the instructions below.
    ACTIONDISPLAY
    1. Press TRSF and then dial 107 [
    201] KEY EXTEND
    Display shows the first station01:CALL1
    2. Dial the station number (e.g., 205) OR use[205] KEY EXTEND
    UP or DOWN to scroll through the station01:CALL1
    numbers and press the right soft key to
    move the cursor
    3. Enter the key number (e.g., 18) OR use[205] KEY EXTEND
    UP and DOWN to scroll through the keys18:DS
    and use the right soft key to move the
    cursor OR press the key to be programmed
    4. Dial the extender according to the list
    above
     and the system will display your
    selection
    If there are no more entries, press
    the left soft key to return to step 2
    5. Press TRSF to store and exit programming[205] KEY EXTEND
    OR press SPK to store and advance to the18:DS207
    next program
    27 
    						
    							28PROGRAMMING ACCOUNT CODESThis program is used to add or change account code entries.
    PROGRAM KEYS
    KEYPAD - Used to enter the account code (allowable digits 0–9).
    UP & DOWN - Used to select entry number.
    FLASH & TRSF - Used to view and change only the used entries.
    SPK/RLS - Used to clear data.
    Open customer programming and follow the instructions below.
    ACTIONDISPLAY
    1. Press TRSF and then dial 708 ACCOUNT CODE
    Display shows(
    001)
    2. Dial the account code entry (e.g., 005)ACCOUNT CODE
    OR press UP or DOWN to select the(005)
    entry number and press the right soft
    key to move the cursor
    3. Enter the account code via the dial pad,ACCOUNT CODE
    e.g., 1234 (maximum of 12 digits) and(005)
    123456789012
    press the right soft key to move the
    cursor back to step 2
    4. Press TRSF to store and exit pro-
    gramming OR press SPK to store and
    advance to the next program
    29
    SETTING INDIVIDUAL FORWARD
    NO ANSWER TIMERSEach station can have an individual Forward No Answer timer to accommodate
    station users with different individual work habits. When adjusting this timer,
    take care that the value is not greater than the transfer recall timer. The range is
    000
    –250 seconds.
    Open customer programming and follow the instructions below.
    PROGRAM KEYS
    KEYPAD - Used to set timer values.
    UP & DOWN - Used to select extension number.
    SPK/RLS - Save data and advance to next program.
    ACTIONDISPLAY
    1. Press TRSF and then dial 502 [201] FWD NO ANS
    Display shows010 SEC _
    2. Dial the station number (e.g., 205) OR[205] NO ANS FWD
    press UP or DOWN key to select the010 SEC _
    station and press the right soft key OR OR
    press ANS/RLS to select all stations[ALL] NO ANS FWD
    and press the right soft keySEC _
    3. Enter the new value via the dial pad,[205] NO ANS FWD
    e.g., 020 (must be three digits) and the010 SEC 020
    system will return to step 2
    4. Press TRSF to store and exit pro-
    gramming OR press SPK to store and
    advance to the next program 
    						
    							30ADDING  NAMES TO THE
    TRANSLATION TABLEThis program allows the system administrator or technician to associate a CID
    or ANI number received from the Central Office with a name programmed in this
    translation table. If there is no match between a received number and a name in
    this table, [no CID name] or [no ANI name] will be displayed.
    The translation table consists of 250 (350 if the version is V4.x)  entries which
    each entry comprised of ten digit telephone number and a 16 digit name.
    Names are written using the keypad. Each press of a key will select a character.
    Pressing the next key will move the cursor to the next position. For example, if
    the directory name is “SAM SMITH”, press the number”7” three times to get the
    letter “S”. Now press the number “2” once to get the letter “A”. Continue selecting
    characters from the table below to complete your message.
    NOTE: When the character you want appears on the same dial pad key as the
    previous character, press the VOL UP key to move the cursor to the right.
    COUNT 1 2 3 4 5
    DIAL 0 Q Z . ) 0
    DIAL 1 space ? , ! 1
    DIAL 2 A B C @ 2
    DIAL 3 D E F # 3
    DIAL 4 G H I $ 4
    DIAL 5 J K L % 5
    DIAL 6 M N O ^ 6
    DIAL 7 P R S & 7
    DIAL 8 T U V Q 8
    DIAL 9 W X Y ( 9
    DIAL Q  : = [ ] Q
    Open customer programming and follow the instructions below.
    31
    PROGRAM KEYS
    UP & DOWN - Used to scroll through options.
    KEYPAD -Used to enter selections.
    SOFT KEYS - Move cursor left and right.
    SPK - Used to store data and advance to next MMC.
    HOLD -Used to clear previous entry.
    ACTIONDISPLAY
    1. Press TRSF and then dial 728 TRANSLATION:(001)
    Display shows first entryDIGIT:
    2. Dial entry number (e.g., 005)TRANSLATION:(005)
    OR use UP and DOWN to scrollDIGIT:_
    through entries and press right
    soft key to select entry
    3. Enter telephone number and pressTRANSLATION:(005)
    right soft key to advance to name entryDIGIT:305426410
    0
    OR enter telephone number and press
    left soft key to return to step 2 above
    4. Enter associated name as describedTRANSLATION:(005)
    above and press right or left soft key toSAMSUNG TELECOM
    return to step 2 above
    OR
    press SPK to save and advance
    to next MMC
     OR press TRSF to
    save and exit programming
    DEFAULT DATA: NONE 
    						
    							32ASSIGNING  STATIONS TO THE  DIAL
    BY VOICE  FEATUREThis program allows stations to be assigned to a voice dialer (optional equip-
    ment required) to dial a personal speed dial number.
    Open customer programming and follow the instructions below.
    NOTE: This feature requires optional software and/or hardware. Please see your
    service and installation company for details.
    PROGRAM KEYS
    UP & DOWN - Used to scroll through options.
    KEYPAD - Used to enter selections.
    SOFT KEYS - Move cursor left and right.
    SPK - Used to store data and advance to next program.
    HOLD - Used to clear previous entry.
    ACTIONDISPLAY
    1. Press TRSF and then dial 216 [
    3551]VOICE DIAL
    Display showsUSER 1:NONE
    2. Dial voice dial number (e.g., 3552)[355
    2]VOICE DIAL
    OR use UP and DOWN to make selectionUSER 1:NONE
    Press right soft key to move cursor
    3. Dial user number (1–7/1–5) dependent on[3552]VOICE DIAL
    number of users allowed via MMC 215USER 5:NONE
    OR press UP or DOWN to make selection
    Press right soft key to move cursor
    4. Dial station number (e.g., 205)[3552]VOICE DIAL
    OR 
    Press UP or DOWN to make selection
    USER 5:20
    5
    Press right soft key to return to step 3 to
    continue with entries
    5. Press TRSF to store and exit
    OR press SPK to store and
    advance to next MMC
    CUSTOMER SET RELOCATION[RELEASE 3 AND 4 ONLY]This program is used to swap information associated with two stations. All as-
    signments such as trunk ring, station group, station COS, station speed dial
    etc. will follow this program. 12 button keysets and 24 button keysets can be
    exchanged. Basic 7 button keysets can be exchanged with Basic 7 button key
    sets. Single line stations numbers can be exchanged. If incompatible set types
    are selected the DCS system will provide an ERROR: NO MATCH message. 12
    button and 24 button key assignments should be taken in consideration when
    relocating these type of sets. The table below shows which phones can be
    switched with each other.
    NOTE: In order to use this program it must first be activated by a technician.
    Please see your installing company to have this done if you wish to use this
    program.
    CUSTOMER SET RELOCATION ALLOW TABLE
    PROGRAM KEYS
    UP & DOWN - Used to scroll through options.
    KEYPAD - Used to enter selections.
    SOFT KEYS - Move cursor left and right.
    SPK - Used to store data and advance to next program.
    HOLD - Used to clear previous entry.
    ANS/RLS - Used to select ALL.
    33
        	 
      	  
      
        
     
     
      
       
        
     	 
          
     	  
         
      
          
       
         
    
       
    
         
    						
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