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Samsung Digimax Pro815 User Manual

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    							¡¶161¡·
    [Case 5] There is an unexpected error during file transfer
    ¡æTurn the camera power off and on again. Transfer the file again.
    [Case 6]  How do I know my computer supports a USB Interface?
    ¡æCheck the USB port in your computer or keyboard.
    ¡æCheck the OS version. A USB Interface is available in Windows 98, 98SE,
    2000, ME, XP.
    ¡æCheck [Universal Serial Bus controllers] in Device Manager. Do the following to
    checks [Universal Serial Bus controllers].
    Win 98/ME : Follow [Start ¡æSettings ¡æControl Panel ¡æSystem ¡æ
    Device Manager ¡æUniversal Serial Bus controllers].
    Win 2000 : Follow [Start ¡æSettings ¡æControl Panel ¡æSystem ¡æ
    Hardware ¡æDevice Manager ¡æUniversal Serial Bus
    controllers].
    Win XP : Follow [Start ¡æControl Panel ¡æPerformance and
    Maintenance ¡æSystem ¡æHardware ¡æDevice Manager
    ¡æUniversal Serial Bus controllers].
    There must be USB Host Controller and USB root hub under [Universal Serial
    Bus controllers].
    In addition, double-click on the USB Universal Host Controller and the USB
    Root Hub to check if the Device Status states This device is working properly.
    If the Device Status says the device is not working properly, click the Driver
    tab and then click [Update Driver] or [Reinstall Driver].
    ¡æWhen all the conditions mentioned above are met, the computer can support
    the USB interface.
    [Case 7] When using the USB hub.
    ¡æThere may be a problem in connecting the camera to the PC through the USB
    hub if the PC and the hub are not compatible. Wherever possible, connect the
    camera to the PC directly.
    [Case 8]  Are other USB cables connected to the PC?
    ¡æThe camera may malfunction when it is connected to the PC at the same time
    as another USB cable. In this case, disconnect the other USB cable, and
    connect only one USB cable to the camera.
    FA Q
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    							¡¶162¡·
    ¡áWhen the movie clip doesn’t play back on the PC
    ¡ØWhen the movie clip recorded by the camera doesn’t play back on the PC, the causes are
    mostly due to the codec installed on the PC.
    ¡ÜWhen the DirectX 9.0 or later is not installed
    ¡æInstall the DirectX 9.0 or later
    1) Insert the CD provided with the camera
    2) Run the windows explorer and select [CD-ROM drive:\USB Driver\DirectX 9.0] folder and
    click the DXSETUP.exe file. The DirectX will be installed. Visit the following site for
    downloading the DirectX. http://www.microsoft.com/directx [Case 9] When I open the Device Manager (by clicking Start ¡æ(Settings) ¡æControl
    Panel ¡æ(Performance and Maintenance) ¡æSystem ¡æ(Hardware) ¡æDevice
    Manager), there are  ¡AUnknown Devices¡Bor  ¡AOther Devices¡Bentries with a
    yellow question mark (?) beside them or devices with an exclamation mark (!)
    beside them.
    ¡æRight-click on the entry with the question (?) or exclamation (!) mark and select
    Remove. Restart the PC and connect the camera the again. For Windows 98
    PC, remove the camera driver also, restart the PC, and then reinstall the
    camera driver.
    ¡æDouble-click on the entry with the question (?) or exclamation (!) mark, click the
    Driver tab, and click [Update Driver] or [Reinstall Driver]. If a message appears
    asking you to specify the location of the appropriate device driver, specify USB
    Driver in the CD supplied.
    [Case 10] In some security programs (Norton Anti Virus, V3, etc.), the computer may not
    recognise the camera as a removable disk.
    ¡æStop the security programs and connect the camera to the computer. Refer to
    the security program instructions about how to stop the program.
    FA Q
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    							¡¶163¡·
    ¡áIf a PC (Windows 98) stops responding while the camera and PC are connected repeatedly
    ¡æIf a PC (Windows 98) is turned on for a long time and the camera is connected repeatedly
    the PC may not recognise the camera. In this case, re-start the PC.
    ¡áIf a PC connected with the camera stops responding while Windows is starting.
    ¡æIn this case, disconnect the PC and the camera and Windows will start.
    If the problem happens continuously, set the Legacy USB Support to disable and re-start
    the PC. The Legacy USB Support is in the BIOS setup menu (The BIOS setup menu
    differs from the PC manufacturers and some BIOS menus don’t have Legacy USB
    Support). If you can’t change the menu by yourself, contact to the PC manufacturer or
    BIOS manufacturer.
    ¡áIf the movie clip can’t be deleted, removable disk can’t be extracted or an error message
    displays during the file transfer.
    ¡æIf you install only the Digimax Master, the problems mentioned above occasionally
    happen.
    - Close the Digimax Master, program by clicking the Digimax Master icon on the Taskbar.
    - Install all the application programs included in the software CD.
    FA Q
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