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Samsung Galaxy S8 User Manual

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    5. Tap  Personalize  and follow the system prompts to: 
    • Create a passcode (part of standard voicemail).
    • Record your name announcement.
    • Record your greeting.
    Important : Voicemail Passcode – It is strongly 
    recommended that you create a passcode when setting 
    up your voicemail to protect against unauthorized 
    access. Without a passcode, anyone who has access to 
    your phone is able to access your voicemail messages.
    Review Visual Voicemail
    Visual Voicemail lets you easily access and select which 
    messages you want to review.
    1. From home, swipe up to access Apps . 
    2. Tap Virgin  folder >  Voicemail .
    3. Tap a message, and then tap  Play to review it.
    4. Tap   Back to return to the voicemail inbox to 
    review additional messages.
    Visual Voicemail Options
    Your visual voicemail options are available through the 
    options menus found in the voicemail inbox and while 
    reviewing messages. 
    1. From home, swipe up to access Apps . 
    2. Tap Virgin  folder >  Voicemail .
    3. The following options are available when viewing 
    the voicemail Inbox.
    •  More options : Access Search, Settings, and 
    Help features.
     -New Voice SMS : Send a voice message to 
    friends.
     -New Avatar message : Send an animated 
    voice message to friends.
     -Search : Search your voice messages. 
    						
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     -Upgrade to Premium : Subscribe to the 
    premium Voice-to-Text transcription 
    service. This service requires an additional 
    monthly charge.
     -Store : Access the Visual Voicemail store to 
    purchase avatars, backgrounds, and more.
     -Help : View help topics for Visual Voicemail.
     -Settings : Customize your Visual Voicemail 
    settings.
    4. Tap a message to review it. The following options 
    are available while listening to voicemail messages.
    •  Call : Dial the number the message came 
    from.
    •  Reply: Reply to the message using text or 
    voice message.
    •  More options : Access Archive, Settings, and 
    Help features.
     -Delete : Delete selected messages.
     -Share: Send the message using Wi-Fi Direct, 
    social accounts, and so on.
     -Archive message : Save this message.
     -Upgrade to premium : Subscribe to the 
    premium Voice-to-Text transcription 
    service. This service requires an additional 
    monthly charge.
     -Help : View help topics for Visual Voicemail.
     -Settings : Customize your Visual Voicemail 
    settings. 
    						
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    5. Touch and hold a message to manage your 
    messages. The following options are available:
    •  Delete: Delete selected messages.
    •  More options : Select additional options.
     -Archive: Save this message.
     -Mark as Read : Mark this voicemail as being 
    read.
     -Mark as Unread : Mark this voicemail as not 
    being read.
    Configure Visual Voicemail Settings
    The Visual Voicemail settings menu lets you access 
    settings for notifications, pictures, greetings, and more.
    1. From home, swipe up to access Apps . 
    2. Tap Virgin  folder >  Voicemail .
    3. Tap  More options > Settings .
    4. Select an option to change its settings:
    • Avatar: Configure you Avatar options.
    • Display : Change your voicemail message theme 
    and enter a name to identify yourself to people 
    when replying or forwarding messages.
    • Help/Info : View help topics for using Visual 
    Voicemail.
    • Preferences : Change your Visual Voicemail 
    application preferences.
    • Sound : Change your sound/speakerphone 
    options.
    • Updates: Check for updates.
    • About Voicemail : View information about the 
    application. 
    						
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    Change Your Main Greeting Using the 
    Voicemail Menu
    Your main greeting can be changed directly using the 
    Visual Voicemail system. This direct access saves you 
    from having to navigate within the voicemail menu.
    1. From home, swipe up to access Apps . 
    2. Tap Virgin  folder >  Voicemail .
    3. Tap  More options > Settings > Preferences > 
    Personalize voicemail .
    4. Tap OK to connect to the voicemail system. Follow 
    the prompts to change your current greeting.
    Edit the Display Name Using the 
    Voicemail Menu
    From your Visual Voicemail menu, you can quickly 
    change the name or number attached to your voice 
    messages.
    1. From home, swipe up to access Apps . 
    2. Tap Virgin  folder >  Voicemail .
    3. Tap  More options > Settings  > Display > 
    Display name .
    4. Tap the existing identification field and enter a new 
    identifying name or number (used to identify you to 
    recipients of your voice messages).
    5. Tap OK to save your information. 
    						
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    Optional Calling Services
    The following topics outline additional voice-related 
    services available with your phone, including Wi-Fi 
    Calling, call services and more.
    Caller ID Blocking
    Caller ID identifies a caller before you answer the phone 
    by displaying the number of the incoming call. If you do 
    not want your number displayed when you make a call, 
    follow these steps.
    1. From home, tap  Phone .
    2. Tap * 6 7 .
    3. Enter a phone number.
    4. Tap  Dial.
    To permanently block your number, call Virgin Mobile 
    Customer Service.
    Call Waiting
    When you are on a call, Call Waiting alerts you to 
    incoming calls by sounding two beeps. Your phone’s 
    screen informs you that another call is coming in and 
    displays the caller’s phone number (if it is available).
    To respond to an incoming call while you are on a call:
    • Slide  Answer  to the right. (This puts the first 
    caller on hold and answers the second call.) 
    To switch back to the first caller:
    • Tap  Swap .
    Note : For those calls where you do not want to be 
    interrupted, you can temporarily disable Call Waiting 
    by tapping  * 7 0 before placing your call. Call Waiting is 
    automatically reactivated once you end the call. 
    						
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    Conference Calling
    With conference calling, also known as 3-way calling, 
    you can talk to two people at the same time. When 
    using this feature, the normal airtime rates will be 
    charged for each of the two calls.
    1. On the Phone screen, enter a number and tap 
     Dial (or place a call from Recents or Contacts).
    2. Once you have established the connection, tap 
     Add call , and dial the second number (or place 
    the call from Recents or Contacts).
    3. When you are connected to the second party, tap 
     Merge . Your conference call is now in session.
    4. To end the three-way call, tap  End.
    Note : If one of the people you called hangs up during 
    your call, you and the remaining caller stay connected. 
    If you initiated the call and are the first to hang up, all 
    callers are disconnected.
    Call Forwarding
    Call Forwarding lets you forward all your incoming calls 
    to another phone number – even when your phone is 
    turned off. You can continue to make calls from your 
    phone when you have activated Call Forwarding.
    Note : You are charged a higher rate for calls you have 
    forwarded. To activate Call Forwarding:
    1. From home, tap  Phone .
    2. Tap * 7 2 .
    3.  Enter the area code and phone number to which 
    you want your calls forwarded.
    4. Tap  Dial. You will hear a confirmation tone.
    To deactivate Call Forwarding:
    1. From home, tap  Phone .
    2. Tap * 7 2 0 .
    3. Tap  Dial. You will hear a confirmation tone. 
    						
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    Call Settings
    Your phone’s Call Settings menu lets you configure your 
    voicemail options and a number of other settings for 
    the phone application.
    Call Settings Options
    Use the Call Settings menu to adjust the following 
    settings:
    • Swipe to call or send messages : Place a call to a 
    displayed contact by swiping right. Send a message 
    to a displayed contact by swiping left.
    • Contacts with numbers : Show contacts with phone 
    numbers and hide other contacts.
    • Block numbers : Manage a list of automatically 
    blocked phone numbers, and create or edit 
    messages to block incoming calls.
    • Quick decline messages : Compose or edit response 
    messages to send when declining incoming calls.
    • Answering and ending calls : Answer calls by 
    tapping 
     Home or using voice commands. 
    End calls by pressing the Power key or using voice 
    commands.
    • Show caller information : Show the communication 
    history and related information for each caller.
    • Call alerts : Vibrate or play tones when calls are 
    answered or ended. Alarms and notifications can be 
    turned off during calls.
    • Ringtones and keypad tones : Select or create your 
    default ringtone, set the phone to vibrate when 
    ringing, and play a tone when the dialing keypad is 
    tapped.
    • More settings : 
     -TTY mode: Enable service on your phone.
     -Hearing aids : Improve the sound quality of your 
    phone when using hearing aids.
     -US dialing : Replace + with the international 
    dialing code, except when entering +1. 
    						
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     -International dialing : Enter the international 
    dialing code automatically (only when US dialing 
    is disabled).
     -DTMF tones : Set the length of DTMF tones, 
    which are used when pressing the keypad while 
    on a call.
    • Voicemail :
     -Service provider : View your service provider.
     -Voicemail settings : View your voicemail number.
     -Alert sound: Select your new voicemail alert 
    sound.
     -Vibrate : Set the phone to vibrate when new 
    voicemail arrives.
    Use the Call Settings Menu
    1. From home, tap  Phone >  More options > 
    Settings .
    2. Configure your options.
    • Tap a menu item to display its options.
    • Select your options and follow the prompts to 
    set them.
    TTY Mode
    A TTY (teletypewriter, also known as a TDD or Text 
    Telephone) is a telecommunications device that allows 
    people who are deaf, hard of hearing, or who have 
    speech or language disabilities, to communicate by 
    telephone.
    Your phone is compatible with select TTY devices. 
    Please check with the manufacturer of your TTY device 
    to ensure that it supports digital wireless transmission. 
    Your phone and TTY device will connect using a special 
    cable that plugs into your phone’s headset jack. 
    						
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    contact your TTY device manufacturer to purchase the 
    connector cable.
    To turn TTY Mode on or off:
    1. From home, tap  Phone >  More options > 
    Settings .
    2. Tap More settings > TTY mode .
    3. Tap TTY Full , TTY HCO , or TTY VCO to turn 
    TTY mode on.
    – or –
    Tap  TTY Off to turn TTY mode off.
    Note : When enabled, TTY mode may impair the 
    audio quality of non-TTY devices connected to the 
    headset jack.
    Warning: 9-1-1 Emergency Calling
    It is recommended that TTY users make emergency 
    calls by other means, including Telecommunications 
    Relay Services (TRS), analog cellular, and landline 
    communications. Wireless TTY calls to 9-1-1 may be 
    corrupted when received by public safety answering 
    points (PSAPs), rendering some communications 
    unintelligible. The problem encountered appears 
    related to TTY equipment or software used by PSAPs. 
    This matter has been brought to the attention of 
    the FCC, and the wireless industry and the PSAP 
    community are currently working to resolve this. 
    						
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    Samsung Connect
    Control your devices by monitoring them in one place. 
    Check the status of your devices by looking at the 
    dashboard.
    Note : Non-Samsung connected device errors or defects 
    are not covered by the Samsung warranty; contact the 
    non-Samsung device manufacturer for support.
    1. From home, swipe up to access Apps . 
    2. Tap Samsung folder >  Samsung Connect , 
    and sign in with your Samsung account.
    3. Follow the prompts to begin using 
    Samsung Connect.
    Samsung Gear
    Connect your device to your Samsung Gear using this 
    application.
    1. From home, swipe up to access Apps . 
    2. Tap Samsung folder >  Samsung Gear . 
    						
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