Samsung Idcs 100 Digital Communications System General Description Manual

							Digital Communications System
General Description
Every effort has been made to eliminate errors and ambiguities in the information
contained in this guide. Any questions concerning information presented here
should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA, 2700 NW
87th Avenue, Miami, FL 33172, telephone (305) 592-2900. SAMSUNG
TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising
from the erroneous interpretation or use of information presented in this guide.
iDCS
100 
						

							telecommunications
Publication Information
SAMSUNG TELECOMMUNICATIONS AMERICA reserves the right without prior
notice to revise information in this publication for any reason.
SAMSUNG TELECOMMUNICATIONS AMERICA also reserves the right without
prior notice to make changes in design or components of equipment as
engineering and manufacturing may warrant.
Copyright 2002
Samsung Telecommunications America
All rights reserved. No part of this manual may be reproduced in any form or by
any means—graphic, electronic or mechanical, including recording, taping,
photocopying or information retrieval systems—without express written
permission of the publisher of this material.
PRINTED  IN  USA              06/02 
						

							TABLE OF CONTENTS
PART DESCRIPTION PAGE
1 SYSTEM OVERVIEW
1.1 SIZE AND CONFIGURATION ............................................................ 1.2
1.2 TECHNOLOGY .................................................................................. 1.5
1.3 PROGRAMMING................................................................................ 1.6
2 HARDWARE DESCRIPTIONS
2.1 KEY SERVICE UNIT ........................................................................... 2.1
2.2 EXPANSION CABINETS .................................................................... 2.1
2.3 MEM3 AND MEM4 CARDS ................................................................ 2.2
2.4 INTERFACE CARDS .......................................................................... 2.2
2.5 STATION EQUIPMENT ...................................................................... 2.6
3 SPECIFICATIONS
3.1 ELECTRICAL SPECIFICATIONS ....................................................... 3.1
3.2 DIMENSIONS AND WEIGHTS .......................................................... 3.1
3.3 ENVIRONMENTAL LIMITS ................................................................. 3.2
3.4 CABLE REQUIREMENTS .................................................................. 3.2
3.5 SYSTEM TONES ............................................................................... 3.2
3.6A KEYSET KEY LED INDICATIONS ...................................................... 3.4
3.6BTERMINAL STATUS LED INDICATIONS ........................................... 3.4
3.7A RESERVE POWER DURATION ESTIMATES .................................... 3.5
3.7BRESERVE POWER DURATION ESTIMATES
– WITH/WITHOUT SVMi .................................................................... 3.6
4 FEATURES
4.1 SYSTEM FEATURES ......................................................................... 4.1
4.2 STATION FEATURES ...................................................................... 4.28
4.3 DISPLAY FEATURES ....................................................................... 4.36
4.4 SAMPLE SMDR PRINTOUT ............................................................. 4.44
4.5 SAMPLE SMDR PRINTOUT WITH CALLER ID ................................ 4.45
4.6 SAMPLE UCD REPORT ................................................................... 4.46
4.7 CALL STATISTICS ........................................................................... 4.47
4.8 AGENT STATISTICS ........................................................................ 4.49
4.9 SAMPLE TRAFFIC REPORT ............................................................ 4.50
4.10 TRAFFIC REPORT OVERVIEW ....................................................... 4.51
4.11 SAMPLE ALARM REPORT ............................................................... 4.56 
						

							5 GENERAL USER INFORMATION
5.1 RADIO FREQUENCY INTERFERENCE ............................................ 5.1
5.2 FCC REQUIREMENTS ...................................................................... 5.1
5.3 TELEPHONE COMPANY INTERFACES ............................................ 5.2
5.4 SAFETY TESTS ................................................................................. 5.3
5.5 MUSIC ON HOLD WARNING ............................................................ 5.3
5.6 EQUAL ACCESS REQUIREMENTS .................................................. 5.4 
						

							iDCS 100 GENERAL SYSTEM DIAGRAM
1.1     
						

							PART 1. SYSTEM OVERVIEW
1.1 SIZE AND CONFIGURATION
The iDCS 100 is a digital ISDN compatible telephone system designed for small busi-
nesses. It can operate with the functionality of a square key system, PABX or a combina-
tion of both (hybrid). The iDCS 100 employes the very latest DSP (Digital Signal Proces-
sor) digital technology.
The iDCS 100 offers a variety of interface cards that allow connection to the public tele-
phone network or to private networks. These are generally referred to as trunk cards. Two
types of telephones can be connected to the system. Proprietary digital phones called
“keysets” connect to digital line interface cards (DLI). Standard telephones generally called
“single line sets” connect to single line interface cards (SLI). In addition, DLI station ports
are used to connect peripheral devices such as door phones and add-on modules. Mis-
cellaneous circuits are provided to allow such optional features as external paging, mu-
sic on hold, background music, common audible devices, alarms and emergency power
failure telephones.
All keysets utilize a single PCB with surface-mounted components assuring the highest
product quality and long life. Samsung’s customary large, easy-to-read displays and LEDs
in the button design make them much easier to use. In many instances, sophisticated
features are made simple through the use of friendly display prompts or push-on/push-
off feature keys.
Expanding the iDCS 100 system is both economical and easy. Begin with the basic Key
Service Unit and then add an expansion cabinet as your business grows (See Figure 1–1,
Figure 1–2). The KSU has 8 keyset ports and 3 universal card slots that can be used for
stations, trunks or 2x4 combination cards. In addition, the KSU has dedicated slots for a
2SLI card and a miscellaneous function card. There is one of two expansion cabinets to
choose from (type-A or type-B). A type-A expansion cabinet adds a further 3 universal
slots and a dedicated slot for a Samsung Plug-In Voice Mail card or a T1/PRI card. A type-
B expansion cabinet adds a further 2 universal slots and two dedicated slots for a Samsung
Plug-In Voice Mail card and a T1/PRI card. The systems low density card design allows
greater flexibility when configuring a system for the right combination of lines and sta-
tions. A removable memory card makes it convenient to upgrade to future feature pack-
ages as well as providing quick and easy servicing. The maximum quantities of the vari-
ous station and trunk types can be seen in the table 1–1.
1.2 
						

							FIGURE 1–1KEY SERVICE UNIT AND
EXPANSION CABINET TYPE-A
UNIVERSALS
LOT4
UNIVERSALS
LOT5UNIVERSALS
LOT1
UNIVERSALS
LOT2
UNIVERSALS
LOT3
2S
LIS
LOT
MEMS
LOT
MISCS
LOT
SVMi-8/T
EPRI
UNIVERSALS
LOT6
1.3 
						

							FIGURE 1–2KEY SERVICE UNIT AND
EXPANSION CABINET TYPE-B
UNIVERSALS
LOT4
UNIVERSALS
LOT5UNIVERSALS
LOT1
UNIVERSALS
LOT2
UNIVERSALS
LOT3
2S
LIS
LOT
MEMS
LOT
MISCS
LOT
SVMi-8
TEPRI
1.4 
						

							FIGURE 1–1
FIGURE 1–2
1.5
S E I T I T N A U Q E C I V E D M U M I X A M
E P Y T E C I V E DTU O H T I W U S P
M V SH T I W U S P
M V S
) S E C I V E D I L D & S  T L S ( S N O I T A T S6584
) S M I P D / S M O A / S T E S Y E K ( S E C I V E D I L D6584
S E N O H P E L E T E N I L E L G N I S2443
S E N I L T R A T S P O O L6363
S T I U C R I C I R B4242
S L E N N A H C I R B8484
S K N U R T M & E2121
S T R O P 8 - i M V S08
S T R O P 4 - i M V S04
s k n u r T l a t i g i D I R P / 1 T)4 2 ( 1)4 2 ( 1
TABLE 1–1
CONFIGURATION NOTES
1. Only one 2 SLI card can be installed in the system.
2. Only one SMISC card can be installed in the system.
3. Up to six expansion cards can be installed in the system with a type B Expansion
Cabinet and five slots for a type A Expansion Cabinet.
4. Only one SVM card can be installed in the system.
5. Installing SVMi-8 reduces the maximum number of stations by 8. Installing the SVMi-4
card reduces the maximum number of stations by 4.
6. Only eight KDbs can be installed in the system and they must be installed on keysets
connected to the (8) eight 2B+D ports on the KSU motherboard.
7. Only one TE/PRI card can be installed in the system.
8, Only one ITMC card can be installed in the system.
1.2 TECHNOLOGY
System switching is accomplished by means of a custom IC “engine” that provides 128
switchable digital channels. Each of the 128 digital channels is automatically assigned to
carry voice or data as required by system operation in a PCM format. In addition to the 128
channels mentioned above , the system also utilizes Digital Signal Processors or DSPs.
Each DSP may be configured by the switching control program as a DTMF receiver or a
C.O. tone detector on a per-call basis. The engine chip contains four DSPs and four more
are added when an SMISC card is installed. This means that the system contains a total of 
						

							1.6
eight DSP channels when fully expanded. The DSP channels are fully shared throughout
the system as a common resource.
MEMORY
The system operates using stored program control. This program is stored in EPROMs for
MEM3 or Flash Media for a MEM4 card. All specific customer data is stored in non-volatile
random access memory (NV-RAM) located on the removable MEM3 and MEM4 card. It is
protected by a super capacitor providing seven days of memory protection in the event of
loss of AC power to the system.
MICROPROCESSORS
The iDCS 100 uses distributed processing. The system’s primary processor is a 16 bit
Motorola® MC68000 operating at a clock speed of 16MHz. The secondary level of pro-
cessing is done in the keysets.
1.3 PROGRAMMING
The IDCS 100 comes with default data. This data provides for operation within seconds
after applying power. All trunks and stations are assigned according to the default num-
bering plan. This numbering plan is flexible and may be changed if so desired. The
technician customizes this default data to meet the end user’s requirements.
The system can be programmed from any display keyset without interrupting normal
system operation. There are three levels of programming: TECHNICAL, CUSTOMER and
STATION. The technician level has access to all programs and can allow the customer
access to system programs as needed. Technician and customer access are controlled
by different security passcodes.
The iDCS 100 also allows the use of a proprietary computer program called PCMMC. This
permits a technician to program the system using a personal computer. PCMMC can be
used on-site to modify the customer database or to download (save) the entire customer
database to a file. This file can then be saved as a backup and uploaded when required
to restore the database.
Through the use of modems, PCMMC can access an iDCS 100 system remotely (off-site)
to make database changes or perform uploads or downloads of the customer database
as if the technician were on-site.