Samsung Idcs 500 General Description Manual

							Digital Communications System
General Description
Every effort has been made to eliminate errors and ambiguities in the information
contained in this guide. Any questions concerning information presented here
should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA, 2700 NW
87th Avenue, Miami, FL 33172, telephone (305) 592-2900. SAMSUNG
TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising
from the erroneous interpretation or use of information presented in this guide.   
						

							telecommunications
Publication Information
SAMSUNG TELECOMMUNICATIONS AMERICA reserves the right without prior
notice to revise information in this publication for any reason.
SAMSUNG TELECOMMUNICATIONS AMERICA also reserves the right without
prior notice to make changes in design or components of equipment as
engineering and manufacturing may warrant.
Copyright 2001
Samsung Telecommunications America
All rights reserved. No part of this manual may be reproduced in any form or by
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permission of the publisher of this material.
PRINTED  IN  USA               11/01 
						

							TABLE OF CONTENTS
PART DESCRIPTION PAGE
1 SYSTEM OVERVIEW
1.1 GENERAL DESCRIPTION................................................................................... 1.2
1.2 SIZE AND CONFIGURATION.............................................................................. 1.2
1.3 TECHNOLOGY................................................................................................... 1.5
1.4 PROGRAMMING................................................................................................ 1.5
2 HARDWARE DESCRIPTIONS
2.1 SYSTEM CABINETS........................................................................................... 2.1
2.2 COMMON CONTROL CARDS............................................................................ 2.1
2.2.1   PROCESSOR CARDS ............................................................................. 2.1
2.2.2   PROCESSOR CARD DAUGHTER BOARDS ........................................... 2.3
2.2.3   SMARTMEDIA CARDS ............................................................................ 2.5
2.2.4   INPUT-OUTPUT MODEM (IOM) BOARD ................................................. 2.5
2.2.5   MODEM DAUGHTER BOARD ................................................................ 2.6
2.3 INTERFACE CARDS........................................................................................... 2.6
2.3.1   TRUNK CARDS ....................................................................................... 2.6
2.3.2   STATION CARDS .................................................................................... 2.8
2.3.3   OTHER CARDS .....................................................................................2.10
2.4 STATION EQUIPMENT.....................................................................................2.11
2.4.1   iDCS SERIES EQUIPMENT ...................................................................2.11
2.4.2   DCS SERIES EQUIPMENT ....................................................................2.14
3 SPECIFICATIONS
3.1a ELECTRICAL SPECIFICATIONS (PSU 60).......................................................... 3.1
3.1bELECTRICAL SPECIFICATIONS (PSU-B)............................................................ 3.1
3.2 DIMENSIONS AND WEIGHTS............................................................................ 3.2
3.3 ENVIRONMENTAL LIMITS.................................................................................. 3.2
3.4 CABLE REQUIREMENTS................................................................................... 3.2
3.5 SYSTEM TONES................................................................................................ 3.3
3.6 KEYSET LED INDICATIONS................................................................................ 3.4
3.7a RESERVE POWER DURATION ESTIMATES (UPS)............................................ 3.5
3.7b RESERVE POWER DURATION ESTIMATES (BATTERY).................................... 3.5
4 BUSINESS FEATURE PACKAGE
4.1 SYSTEM FEATURES DESCRIPTIONS................................................................ 4.1
4.2 STATION FEATURES DESCRIPTIONS.............................................................4.31
4.3 DISPLAY FEATURES DESCRIPTIONS ..............................................................4.40
4.4 SAMPLE SMDR PRINTOUT WITHOUT CALLER ID ..........................................4.48
4.5 SAMPLE SMDR PRINTOUT WITH CALLER ID/ANI NUMBER ..........................4.49
4.6 SAMPLE UCD REPORT ...................................................................................4.50
4.7 UCD CALL STATISTICS....................................................................................4.51
4.8 UCD AGENT STATISTICS.................................................................................4.53 
						

							5 GENERAL USER INFORMATION
5.1 RADIO FREQUENCY INTERFERENCE .............................................................. 5.1
5.2 FCC REQUIREMENTS....................................................................................... 5.1
5.3 TELEPHONE COMPANY INTERFACES .............................................................. 5.2
5.4 UNDERWRITERS LABORATORIES.................................................................... 5.4
5.5 MUSIC ON HOLD WARNING ............................................................................. 5.4
5.6 EQUAL ACCESS REQUIREMENTS.................................................................... 5.4
5.7 DISA WARNING................................................................................................. 5.4
6 HOTEL / MOTEL FEATURE PACKAGE
6.1 GENERAL OVERVIEW....................................................................................... 6.1
6.2 HOTEL / MOTEL FEATURES .............................................................................. 6.2
6.3 SAMPLE REPORTS AND PRINTOUTS.................................................... 6.10–6.32
6.3.1 GUEST ROOM BILL PRINTOUT ..........................................................6.11
6.3.2 ROOM STATUS PRINTOUTS..................................................... 6.13–6.24
6.3.3 TRANSACTION RECORD OUTPUT SAMPLE......................................6.25
6.3.4 INDIVIDUAL GUEST PHONE BILL.......................................................6.27
6.3.5 ALL GUEST PHONE BILL (SMDR) ......................................................6.29
6.3.6 INDIVIDUAL WAKEUP ACTIVITY REPORT...........................................6.30
6.3.7 SAMSUNG SINGLE LINE TELEPHONE
SAMPLE GUEST PHONE TEMPLATE.................................................6.32 
						

							iDCS 500 GENERAL SYSTEM DIAGRAM
1.1     
						

							PART 1. SYSTEM OVERVIEW
1.1 GENERAL DESCRIPTION
The SAMSUNG iDCS 500 (Digital Communications System) is a digital telephone system
designed for small to medium-sized businesses. It can operate with the functionality of a
square key system, PABX or a combination of both (hybrid). The DCS employs DSP (Digi-
tal Signal Processors) digital technology.
The iDCS 500 offers a variety of interface cards that allow connection to the public tele-
phone network or to private networks. These are generally referred to as trunk cards. Two
types of telephones can be connected to the system. Proprietary digital phones called
“keysets” connect to digital line interface cards (DLI). Standard telephones generally called
“single line sets” connect to single line interface cards (SLI). In addition, DLI station ports
are used to connect peripheral devices such as door phones and add-on modules. Mis-
cellaneous circuits are provided to allow such optional features as external paging, mu-
sic on hold, background music, and common audible devices. All interface cards are
encased in an anti-static plastic enclosure and most can be inserted or removed with
power on to eliminate unnecessary service interruptions while performing maintenance.
All keysets utilize a single PCB with surface-mounted components assuring the highest
product quality and long life. Samsung’s customary large, easy-to-read displays and LEDs
in the button design make them much easier to use. In many instances, sophisticated
features are made simple through the use of friendly display prompts or push-on/push-
off feature keys.
Expanding the iDCS 500 system is both economical and easy. Begin with a single cabi-
net configured as a basic Key Service Unit and then add up to two more cabinets as your
business grows. Its low and medium density card design allows greater flexibility when
configuring a system for the right combination of lines and stations. A removable software
cartridge (SmartMedia card) makes it convenient to upgrade to future feature packages.
1.2 SIZE AND CONFIGURATION
The iDCS 500 is a fully modular system comprised of a single cabinet configured as a
Key Service Unit, up to two additional cabinets, interface cards and electronic keysets. A
fully expanded system using the T1/PRI cards can have a maximum of 352 lines or 360
stations. Without the T1/PRI cards, the maximum number of lines is 208 and the maxi-
mum number of stations is 360. The maximum number of ports supported by the system
is 488. Each cabinet of the system supports two power supply units, the first of which must
be a PSU-B and can support up to 56 stations. When assisted by a second power supply
unit (either PSU60 or PSU-B) the cabinet can support up to 120 station devices. Both
power supply units are connected to the DC bus for external battery backup. Each cabinet
also has four (4) Digital Signal Processor (DSP) channels for use as DTMF receivers or
tone detectors.
1.2 
						

							SINGLE CABINET SYSTEM
A single cabinet system has nine
universal card slots, a processor
slot and two power supply slots, the
first of which must be occupied by
a PSU-B (see Figure 1–1). Station
or trunk (line) cards can be installed
in any of the nine universal slots.
The T1/PRI cards must be installed
in slots 1, 2 or 3. This allows a maxi-
mum of 120 stations of any kind or
120 lines in a single cabinet sys-
tem. Without using T1/PRI cards,
the maximum number of CO lines
in the basic KSU is 72.
NOTE: The first power supply slot must be occupied by a PSU-B to supply sufficient power
to all 10 slots (9 universal and a processor slot) and support up to 56 stations. The second
power supply slot can be occupied by either a PSU60 or PSU-B. Do not use a PSU40 in
either PSU slot.
TWO CABINET SYSTEM
When it is required that the basic system be ex-
panded to provide a capacity greater than that de-
scribed above, the Signal Control Processor (SCP)
card must be installed in slot nine of the first cabinet.
This card provides an intermediate level of process-
ing to control the first cabinet therefore freeing re-
sources on the Main Control Processor (MCP) to con-
trol the entire system. Adding the SCP card therefore
reduces the number of universal card slots in the first
cabinet to eight. In addition, the MCP card must be
equipped with a ESM daughter board and a IPM
daughter board. Only a LAN daughter board may op-
tionally occupy the remaining daughter board posi-
tion on the MCP card. All other types of daughter
boards must be installed on the SCP card or LCP
card.
Adding one expansion cabinet  makes the system a two cabinet system with 17 universal
card slots (see Figure 1–2). This allows a maximum of 240 stations or 232 lines when
using T1/PRI cards. Without the T1/PRI cards, the maximum number of lines is 136 while
the maximum number of stations remains at 240. This second cabinet is controlled by a
FIGURE 1–1
FIGURE 1–2
1.3     
						

							Local Control Processor (LCP) in a similar manner to the SCP in the first cabinet and con-
nects to the MCP via a 25 pair cable. The LCP processor card resides in a dedicated slot
10 of the second cabinet and therefore does not deplete the number of universal card
slots.
NOTE: The first power supply slot in each cabinet must be occupied by a PSU-B to sup-
ply sufficient power to all 10 slots (9 universal and a processor slot) and support up to 56
stations. The second power supply slot can be occupied by either a PSU60 or PSU-B. Do
not use a PSU40 in either PSU slot.
THREE CABINET SYSTEM
In a fully expanded three cabinet system, there are 26
universal card slots (see Figure 1–3). This allows a maxi-
mum of 360 stations or 352 lines when using T1/PRI
cards. Without T1/PRI cards, the maximum number of
lines is 208 and the maximum number of stations is
360. The third cabinet is also controlled by a Local Con-
trol Processor (LCP) in a similar manner to the LCP in
the second cabinet and connects to the second cabi-
nets’ LCP via a 25 pair cable. This processor resides in
a dedicated slot 10 and therefore does not deplete the
number of universal card slots. In addition, the MCP card
must be equipped with a ESM daughter board and a
IPM daughter board. Only a LAN daughter board may
optionally occupy the remaining daughter board posi-
tion on the MCP card. All other types of daughter board
must be installed on the SCP card or LCP card.
NOTE: The first power supply slot in each cabinet must
be occupied by a PSU-B to supply sufficient power to all 10 slots (9 uni-
versal and a processor slot) and support up to 56 stations. The second power supply slot can
be occupied by either a PSU60 or PSU-B. Do not use a PSU40 in either PSU slot.
1.4
FIGURE 1–3   
						

							1.3 TECHNOLOGY
MEMORY
The system operates using stored program control. This program is stored on a
SmartMedia card inserted into the Main Control Processor card (MCP) and contains six-
teen (16)  Megabytes of NAND-Flash memory. The Smart Media card also provides a
backup customer database and a backup operating program. The system boots from a
256 Kbyte boot ROM and downloads the operating program into four megabytes of DRAM
on the Main Control Processor (MCP) card. The four megabytes of DRAM are increased to
8 megabytes with the addition of the Inter Processor communications Module (IPM) in an
expanded system. The customer database is stored in 0.5 megabytes of non-volatile
SRAM for a single cabinet system. This expands to 1.5 megabytes with the IPM installed
and to two megabytes with the addition of the optional LAN interface module (LAN).
MICROPROCESSORS
The iDCS 500 uses distributed processing. Its primary processor is a 16 bit (32 bit core)
Motorola MC68302 operating at a clock speed of 25 MHz on the MCP card. This provides
all the processing necessary for a single cabinet system. In a multi cabinet system the
secondary level of processing is on the SCP card for the first cabinet and on the LCP cards
for the expansion cabinets. These secondary processors are MC68302 processors run-
ning at 16 MHz and provide local control of each cabinet. Messaging between the pri-
mary and secondary processors is handled by a MC68302 processor running at 25 MHz
located on the Inter Processor communications Module (IPM) PCB. The tertiary level of
processing is done in the keysets. The digital keysets use a Hitachi H8 processor for data
communication within the system.
1.4 PROGRAMMING
The iDCS 500 is a self-configuring system. This means that immediately after applying
power, the iDCS 500 reads the types and locations of all installed interface cards and
keysets and assigns default data to them. This data provides for system operation within
a few minutes after applying power. All trunks and stations are assigned three or four digit
numbers according to the settings of the switches on the MCP card and the default num-
bering plan. This numbering plan is flexible and may be changed to suit customer re-
quirements. The installing technician customizes this default data to meet the end user’s
requirements.
The system can be programmed from any LCD display keyset without interrupting sys-
tem operation. There are three levels of programming: technician, customer and station.
The technician level has access to all programs and can allow the customer access to
system programs as needed. Technician and customer access levels are controlled by a
different security passcodes and access procedure.
1.5 
						

							The iDCS 500 also allows the use of a proprietary computer program called SAPM-PCMMC.
This permits a technician to program the system using a personal computer. SAPM-
PCMMC can be used on-site to modify the customer database or to download (save) the
entire customer database to a file. This file can then be saved as a backup and be up-
loaded when required to restore the database.
Through the use of modems, SAPM-PCMMC can access the iDCS 500 system remotely
(off-site) to make database changes or perform uploads or downloads of the customer
database as if the technician were on-site.
1.6