Samsung Idcs System Administration And Special Features Guide

SYSTEM
ADMINISTRATION
AND
SPECIAL FEATURES GUIDE
iDCS SYSTEMS
DIGITAL COMMUNICATIONS SYSTEM
June 2002
Samsung Telecommunications America reserves the right without prior notice to revise infor-
mation in this guide for any reason. Samsung Telecommunications America also reserves the
right without prior notice to make changes in design or components of equipment as engi-
neering and manufacturing may warrant. Samsung Telecommunications America disclaims all
liabilities for damages arising from the...

SYSTEM ADMINISTRATOR PROGRAMMINGCustomer Level Access  .................................................................. 10
Customer Level Access Using the PROG Key ................................10
Change Feature Passcode ................................................................11
Set Date and Time Display  ........................................................ 11–12
Reset Station Passcodes to Default  .......................................... 12–13
Program Station Names...

1
ABOUT THIS BOOK
This book contains instructions for special features that every telephone user
may not need to know. The owner can decide who the system administrator
will be and who will have access to these features. Station users can be
trained on only the items that apply to them. This procedure will help control
costs and telephone abuse.
Several of the features listed in this book are specific to the system operator
or attendant position. You can have more than one operator or set your sys-
tem...

is operating in ring plan 3, the RP3button will light steady red, and when off
the light will also turn off.CALLING THE SYSTEM OPERATORAny station that dials 0will ring its assigned operator. (If tenant service is
used, each tenant may have a different operator or operator group.) Calls to
the system or tenant operator are easily identified because the CALLkey will
have a fast flashing red light. Station users will never receive a busy signal
when they dial 0or the operator group number. The calls will...

To create a backup or relief operator position, assign the main operator and
one or more backup individuals to the operator group. All but the main op-
erator should be out of the group. When it is necessary to use a backup
operator, put the desired backup station in the group and remove the main
operator. When incoming call traffic is heavy, you can have another station
put itself in the operator group along with the main operator to handle the
extra call load.
If the station does not have an...

NOT VERIFIEDWhen set for this option the user must enter an account code for all outgo-
ing calls, but the account code is not verified against the system list. Non ver-
ified account codes can contain the digits 0~9, * and #.USING FORCED ACCOUNT CODES
 Lift the handset and press the ACCT CODEkey or dial 47.
 Enter the account code.
 Press the account code button again, press TRSFor hookflash (on an
SLT). If a correct code is entered, you will hear a dial tone and you can
make an outside call in the...

8USING THE TIE LINEOUTGOINGYour office can be connected to another system with a tie line. Use this line
to make calls to stations in the other system. If programming allows, you can
access lines in the other system to make outside calls. Tie line calls can be
put on hold, transferred and conferenced in the same manner as are other
outside calls.
 Lift the handset or press the SPKor MONITORkey.
 Dial the tie line access code or press the tie line key.
 When you receive dial tone from the other system,...

TEAR HERE
CALLER ID SPECIAL FEATURES
INVESTIGATEInvestigate allows selected stations with a special class of service to
investigate any call in progress. If CID information is available for an
incoming call, you will know to whom this station user is speaking. For
outgoing calls, you can see the number that was dialed. After investi-
gating, you may barge-in on the conversation, disconnect the call or
hang up your phone to end the investigation.
 At your keyset, press the INVESTIGATEkey.
 Enter your...

10
SYSTEM ADMINISTRATOR
PROGRAMMING
CUSTOMER LEVEL ACCESSBefore any customer programs can be accessed, you must first open sys-
tem programming using the passcode you have been assigned. You must
use a display keyset. Should it become necessary to change this passcode,
see your service company.
 While on-hook, press TRSFand then dial200. 
Your display shows [ENABLE CUS. PROG. PASSCODE].
 Dial the four digit passcode.
The display shows [ENABLE CUS. PROG. - DISABLE].
 Dial 1to enable.
The display shows...

12 11
CHANGING FEATURE PASSCODEYou can change individual feature passcodes. This program is used to
change the passcodes for several features. These features are the following:
RING PLAN SERVICE, DISA ALARM, ALARM CLEAR, and AA RECORD.
Note: Each passcode is four digits long. Each digit can be 0 to 9.
PROGRAM KEYS
UP& DOWN- Select the extension number.
HOLD- Press to reset the passcode to default settings.
Open customer programming and follow the instructions below.
ACTION DISPLAY
1. Press TRSFand then...