Samsung Note 4 User Guide

							 
SMARTPHONE
 
User Manual
 
Please read this manual before operating your device and keep it for future reference.  
						

							 
 
Legal Notices
 
Warning: This product contains chemicals known 
to the State of California to cause cancer and 
reproductive toxicity. 
Intellectual Property 
All Intellectual Property, as de�ned below, owned 
by or which is otherwise the property of Samsung 
or its respective suppliers relating to the SAMSUNG 
Phone, including but not limited to, accessories, 
parts, or software relating there to (the “Phone 
System”) , is proprietary to Samsung and protected 
under federal laws, state laws, and international 
treaty provisions. Intellectual Property includes, 
but is not limited to, inventions (patentable or 
unpatentable) , patents, trade secrets, copyrights, 
software, computer programs, and related 
documentation and other works of authorship. You 
may not infringe or otherwise violate the rights 
secured by the Intellectual Property. Moreover, 
you agree that you will not (and will not attempt 
to) modify, prepare derivative works of, reverse 
engineer, decompile, disassemble, or otherwise 
attempt to create source code from the software. 
No title to or ownership in the Intellectual Property 
is transferred to you. All applicable rights of the 
Intellectual Property shall remain with SAMSUNG 
and its suppliers. 
Open Source Software 
Some software components of this product 
incorporate source code covered under GNU 
General Public License (GPL) , GNU Lesser 
General Public License (LGPL) , OpenSSL 
License, BSD License and other open source 
licenses. To obtain the source code covered 
under the open source licenses, please visit: 
http://opensource.samsung.com. 
Disclaimer of Warranties; 
Exclusion of Liability 
EXCEPT AS SET FORTH IN THE EXPRESS 
WARRANTY CONTAINED ON THE WARRANTY 
PAGE ENCLOSED WITH THE PRODUCT, THE 
PURCHASER TAKES THE PRODUCT “AS IS”, AND 
SAMSUNG MAKES NO EXPRESS OR IMPLIED 
WARRANTY OF ANY KIND WHATSOEVER WITH 
RESPECT TO THE PRODUCT, INCLUDING BUT 
NOT LIMITED TO THE MERCHANTABILITY OF THE 
PRODUCT OR ITS FITNESS FOR ANY PARTICULAR 
PURPOSE OR USE; THE DESIGN, CONDITION OR 
QUALITY OF THE PRODUCT; THE PERFORMANCE 
OF THE PRODUCT; THE WORKMANSHIP OF THE 
PRODUCT OR THE COMPONENTS CONTAINED 
THEREIN ; OR COMPLIANCE OF THE PRODUCT 
WITH THE REQUIREMENTS OF ANY LAW, RULE, 
SPECIFICATION OR CONTRACT PERTAINING 
THERETO. NOTHING CONTAINED IN THE 
INSTRUCTION MANUAL SHALL BE CONSTRUED 
TO CREATE AN EXPRESS OR IMPLIED WARRANTY 
OF ANY KIND WHATSOEVER WITH RESPECT TO 
THE PRODUCT. IN ADDITION, SAMSUNG SHALL 
NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND 
RESULTING FROM THE PURCHASE OR USE OF 
THE PRODUCT OR ARISING FROM THE BREACH 
OF THE EXPRESS WARRANTY, INCLUDING 
INCIDENTAL, SPECIAL OR CONSEQUENTIAL 
DAMAGES, OR LOSS OF ANTICIPATED PROFITS 
OR BENEFITS. 
Modi�cation of Software 
SAMSUNG IS NOT LIABLE FOR PERFORMANCE 
ISSUES OR INCOMPATIBILITIES CAUSED BY 
YOUR EDITING OF REGISTRY SETTINGS, OR 
YOUR MODIFICATION OF OPERATING SYSTEM 
SOFTWARE. 
USING CUSTOM OPERATING SYSTEM SOFTWARE 
MAY CAUSE YOUR DEVICE AND APPLICATIONS 
TO WORK IMPROPERLY. YOUR CARRIER MAY 
NOT PERMIT USERS TO DOWNLOAD CERTAIN 
SOFTWARE, SUCH AS CUSTOM OS. 
Legal Notices i ATT_SM-N910A_UM_ENG_NIE_TN_110714_F4   
						

							 
 
 
  
 
  
 
 
   
 
 
IF YOUR CARRIER PROHIBITS THIS, IF YOU 
ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE 
DEVICE WITHOUT AUTHORIZATION, YOU WILL BE 
NOTIFIED ON THE SCREEN THAT UNAUTHORIZED 
SOFTWARE HAS BEEN DETECTED. YOU SHOULD 
THEN POWER DOWN THE DEVICE AND CONTACT 
YOUR CARRIER TO RESTORE THE DEVICE TO THE 
CARRIER AUTHORIZED SETTINGS. 
SAFE™ (Samsung For Enterprise) 
SAFE™: “SAFE™” (Samsung for Enterprise) is a mark 
for a Samsung device which has been tested against 
Samsung’s own internal criteria for interoperability 
with certain third party security-related solutions 
for MDM and VPN. The testing includes �eld testing 
with local network connection and menu tree 
testing which tests functionality of the solutions 
in conjunction with the Samsung device.  During 
the testing, the device is tested with the security 
solutions to see if the solutions work with the device 
as described by the third party security solution 
providers. The testing, for example, includes �eld 
testing with local network connection and menu 
tree testing which tests functionality of the solutions 
in conjunction with the Samsung device. For more 
information about Samsung’s SAFE
™ program, 
please refer to www.samsung.com/us/safe. 
Disclaimer of Warranties:  EXCEPT AS OTHERWISE 
PROVIDED IN THEIR STANDARD END USER 
LICENSE AND WARRANTY, TO THE FULL EXTENT 
PERMITTED BY LAW SAMSUNG ELECTRONICS 
CO., LTD., SAMSUNG TELECOMMUNICATIONS 
AMERICA, LLC, AND THEIR AFFILIATES 
(COLLECTIVELY REFERRED TO HEREIN AS THE 
“SAMSUNG ENTITIES”) EXPRESSLY DISCLAIM 
ANY AND ALL WARRANTIES, EXPRESS OR 
IMPLIED, INCLUDING ANY WARRANTY OF 
MERCHANTABILITY, FITNESS FOR A PARTICULAR 
PURPOSE, INTEROPERABILITY OR NON­
INFRINGEMENT, WITH RESPECT TO INFORMATION 
TECHNOLOGY SECURITY PROTECTION, SAFE
™ 
DEVICES AND APPLICATIONS TESTED WITH 
SAFE™ DEVICES. IN NO EVENT SHALL THE 
SAMSUNG ENTITIES BE LIABLE FOR ANY 
DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR 
CONSEQUENTIAL DAMAGES OF ANY KIND 
WHATSOEVER WITH RESPECT TO INFORMATION 
TECHNOLOGY SECURITY PROTECTION, SAFE
™ 
DEVICES OR APPLICATIONS TESTED WITH SAFE™ 
DEVICES. In addition, information technology 
security protection will be a�ected by features or  functionality associated with, among other things 
the e-mail platform, master data management, and 
virtual private network solutions selected by the 
software provider, solution provider or user. Choice 
of an e-mail, master data management, and virtual 
private network solution is at the sole discretion of 
the software provider, solution provider or user and 
any associated e�ect on information technology 
security protection is solely the responsibility of 
the software provider, solution provider or user. 
For complete statement of limited warranty, please 
refer to www.samsung.com/us/safe, available on the 
web and where Samsung smartphones and mobile 
devices are sold. [091714] 
Samsung Telecommunications 
America (STA), LLC 
Headquarters : 
1301 E. Lookout Drive 
Richardson, TX 75082 
1-800-SAMSUNG (726-7864) 
1-888-987-HELP (4357) 
Internet Address : 
www.samsung.com 
©2014 Samsung Telecommunications America, LLC. 
Samsung, Galaxy, Galaxy Note, S Pen, Multi window, 
and S Health are registered trademarks of 
Samsung Electronics Co., Ltd. 
Do you have questions about your 
Samsung Mobile Phone? 
For 24 hour information and assistance, we o�er 
a new FAQ/ARS System (Automated Response 
System) at: www.samsung.com/us/support 
The actual available capacity of the internal memory 
is less than the speci�ed capacity because the 
operating system and default applications occupy 
part of the memory. The available capacity may 
change when you upgrade the device. 
Nuance
®, VSuite™, T9® Text Input, and the Nuance 
logo are trademarks or registered trademarks of 
Nuance Communications, Inc., or its a�liates in the 
United States and/or other countries. 
Legal Notices ii   
						

							 
 
   
The Bluetooth® word mark, �gure mark (stylized “B 
Design”) , and combination mark (Bluetooth word 
mark and “B Design”) are registered trademarks and 
are wholly owned by the Bluetooth SIG. 
microSD
™ and the microSD logo are Trademarks of 
the SD Card Association. 
Google, the Google logo, Android, the Android logo, 
Google Play, Gmail, Google Maps, Google Music, 
Google Hangouts, Picasa, Play Newsstand, YouTube, 
and other marks are trademarks of Google Inc. 
Wi-Fi is a registered trademark of the 
Wireless Fidelity Alliance, Inc. 
Swype and the Swype logos are trademarks of 
Swype, Inc. 
Devices purchased for use on AT&T’s system are 
designed for use exclusively on AT&T’s system. 
You agree that you won’t make any modi�cations 
to the Equipment or programming to enable the 
Equipment to operate on any other system. A voice 
plan is required on all voice-capable devices, unless 
speci�cally noted otherwise in the terms governing 
your agreement. Some devices or plans may require 
you to subscribe to a data plan. 
Your phone is designed to make it easy for you 
to access a wide variety of content. For your 
protection, AT&T wants you to be aware that some 
applications that you enable may involve the location 
of your phone being shared. For applications 
available through AT&T, AT&T o�ers privacy controls 
that let you decide how an application may use the 
location of your phone and other phones on your 
account. However, AT&T’s privacy tools do not apply 
to applications available outside of AT&T. Please 
review the terms and conditions and the associated 
privacy policy for each location-based service to 
learn how location information will be used and 
protected.  Your phone may be used to access the Internet and 
to download, and/or purchase goods, applications, 
and services from AT&T or elsewhere from third 
parties. AT&T provides tools for you to control 
access to the Internet and certain Internet content. 
These controls may not be available for certain 
devices which bypass AT&T controls. 
AT&T may collect certain types of information from 
your device when you use AT&T services to provide 
customer support and to improve its services. For 
more information on AT&T’s Privacy Policy, visit 
www.att.com/privacy
. 
Online Legal Information 
The online version of the Health/Safety and 
Warranty guide for your device can be found at: 
English 
www.samsung.com/us/Legal/Phone-HSGuide 
Spanish 
www.samsung.com/us/Legal/Phone-HSGuide-SP 
The online version of the End User Licensing 
Agreement for your device can be found online at: 
www.samsung.com/us/Legal/SamsungLegal-EULA1 . 
Legal Notices iii   
						

							 
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							Getting Started
 
Learn about your mobile 
device hardware, assembly 
procedures, and how to 
get started using your new 
device.   
						

							 
 
 
 
 
  
 
 
Front View
 
Earpiece 
Status light 
Volume 
Recent apps Home/Finger Scanner key
  Proximity and 
gesture sensors 
Front camera 
Power/Lock 
key 
Back key 
• Back key: Tap to return to the previous screen, or 
to close a dialog box, menu, or keyboard. 
• Earpiece: Listen to a call. 
• Front camera: Take self-portraits and record 
videos of yourself. 
• Home/Finger Scanner key: Tap to return to the 
Home screen. Activate the Fingerprint security 
feature. 
• Proximity and gesture sensors: Detects the 
presence of objects near the device. 
• Recent apps: Tap to display recent apps or touch 
and hold for home screen options. 
• Power/Lock key: Press and hold to turn the 
device on or o�. Press to lock or wake up the 
screen. Press and hold to turn the device o� or 
restart it, or for quick access to Airplane Mode, 
Emergency Mode, and to Mute, Vibrate, and 
Sound modes. 
• Status Light: Displays red when charging or the 
battery is low, blue when a noti�cation has arrived 
or you are voice recording, and green when fully 
charged. 
• Volume: Press to adjust the volume of your 
device’s sounds and audio. 
Getting Started 2 Front View   
						

							 
 
 
  
 
 
 
 
Back View
 
Microphone
 
Infrared transmitter 
Flash 
Speaker  S Pen  Headset jack 
Camera 
Heart rate, SpO
2, 
and UV sensors 
Microphone 
USB charger/Accessory port
 
• Camera: Take pictures and record videos. 
• Flash: Illuminate subjects in low-light 
environments when taking a photo or recording 
video. 
• Heart rate, SpO2, and UV sensors: When using 
the S Health app, these sensors are used to 
measure your heart rate, SpO
2 level (oxygen 
saturation) , and the outdoor UV levels. 
• Headset jack: Connect an optional headset 
(not included) . 
• Infrared transmitter: Controls external devices 
using infrared light. 
• Microphone: Records audio and detects voice 
commands. 
• S Pen: A stylus that assists you in performing 
various functions. 
• Speaker: Plays music and other sounds. 
• USB charger/Accessory port: Connect the 
Charger/USB cable (included) , and other optional 
accessories (not included) . 
Getting Started 3 Back View   
						

							Assemble Your Device
 
Prior to use, it is necessary to 
install the SIM card, optional 
memory card (not included) , 
and the battery. 
Remove the Back Cover 
1. Remove the back cover using the slot on the top 
of your phone. 
2.  Lift the cover up and to the right of the phone.  Caution: Do not bend or twist the back cover 
excessively. Doing so may damage the cover. 
Install the SIM Card 
When you subscribe to a cellular network, you are 
provided with a plug-in SIM card. During activation, 
your SIM card will be loaded with your subscription 
details, such as your PIN, available optional 
services, and other features. 
Warning: Please be careful when handling the SIM 
card to avoid damaging it. Keep all SIM cards out of 
reach of small children. 
►  Carefully slide the SIM card into the SIM card 
slot until the card locks into place. 
Make sure that the card’s gold contacts face into 
the phone and that the upper-left angled corner 
of the card is positioned as shown. 
Caution: If the card is not inserted correctly, the 
device will not detect the SIM card. Re-orient the 
card and place it back into the slot if the SIM is 
not detected. 
Install a Memory Card 
You can install an optional microSD or microSDHC 
memory card (not included) to expand available 
memory space. 
Getting Started 4 Assemble Your Device