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Samsung Smart Center General Description Manual

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    Page 1 Samsung SmartCentre Product Description Samsung Telecommunications America reserves the right without prior notice to revise infor- mation in this guide for any reason. Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engineer- ing and manufacturing may warrant. Samsung Telecommunications America disclaims all lia- bilities for damages arising from the erroneous interpretation or use of information presented in this...
    Page 2 Produced and distributed under license from Sension Limited, UK. Copyright 2000 Sension Limited, UK. Licensed material. Unauthorized use, duplication or distribution strictly prohibited.
    Page 3 QTable of Contents Table of Contents 1 Product Overview 1-1 2 Product Description 2-1 2.1 General Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 2.1.1 Real Time Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 2.1.2 Supervisors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 2.1.3 Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
    Page 4 3.1.4 Wait Time Graph Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3 3.1.5 Large Character Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3 4 INVIEWS Wallboards 4-1 4.1 Wallboard View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1 4.2 Agent and Extension Status View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2 4.3 Security . . . . . . . . . . . . . . . . . . . . . . . ....
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