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Sharp Ar M201 Manual

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    							59
    7
    SELECTING A SETTING FOR A USER PROGRAM
    1Press the [MENU] key and then press the
    [ENTER] key.
    In printer mode, the user programs are accessed
    by simply pressing the [MENU] key.
     
    2Press the [ ] key ( ) or [ ] key ( ) to  
    select the item that you wish to configure 
    in the USER PROGRAM items, and then 
    press the [ENTER] key.
     See USER PROGRAM (p.54 to p.58) 
    for the program name and program 
    code.
     You can also select a program by 
    directly entering the program number 
    with the numeric keys.
    3Press the [ ] key ( ) or [ ] key ( ) to 
    change the setting of the selected item.
    See USER PROGRAM (p.54 to p.58) for the 
    program code.
    4Press the [ENTER] key.
    Your selection appears briefly and then the previous screen appears.
     If you mistakenly select the wrong item, press the [CLEAR] key 
    ( ) and repeat the procedure from step 2.
     To cancel a setting for a user program, press the [MENU] key.
    When AE LEVEL ADJUST is selected in the user programs and the 
    [ENTER] key is pressed, the automatic exposure adjustment screen 
    appears. Adjust the exposure and press the [ENTER] key.
    MAIN MENU
    1:USER PROGRAM
    USER PROGRAM
    2:PREHEAT MODE
    PREHEAT MODE
    1:1 MIN
    Note
    Note
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    							USER SETTINGS
    60
    Audible signals (key entry beep, invalid key beep, base setting beep)
    The machine sounds three different types of beep signals: a key entry beep that 
    sounds when a valid key is pressed, an invalid key beep that sounds when an 
    invalid key is pressed, and a base setting beep that sounds when a setting is the 
    same as the base setting (base settings are explained below). The base setting 
    beep is initially disabled. If you wish to enable the base setting beep, see 
    SOUND AT DEFAULT on page 56. If you wish to change the volume of the beep 
    signals or disable them, see KEY TOUCH SOUND on page 56.
    The beep patterns of each type of beep signal are as follows:
    Key entry beep..................... One beep
    Base setting beep........... Three beepsInvalid key beep............... Two beeps
    Base settings
    The base settings are preset standard selections for each copy setting. The base 
    settings are as follows:
    Copy ratio................................... 100%
    Light and Dark level................. CentrePaper feed location................. Tray 1
    (Upper paper tray)
    AUTO/TEXT/PHOTO................ AUTO
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    							61
    8
    Chapter 8
    8
    Problems related to general use of the machine, the copy function, and software 
    setup are explained here. Be sure to check the problem carefully before calling for 
    service, as many problems can be solved by the user.
    If you are unable to solve the problem, turn off the main switch, unplug the power 
    cord from the outlet, and contact your authorised service representative.
    DISPLAY MESSAGES
    When the following indicators light up or blink on the operation panel or the following 
    alphanumeric codes appear in the display, solve the problem immediately referring 
    to both the table below and the indicated page.
    For problems related to the printer and scanner functions, see the 
    online manual.
    Be sure to use only genuine SHARP parts and supplies.
    IndicationCause and remedyPageLamp indicatorDisplay
    Tr a y  
    location 
    indicatorBlinksBYPASS : ADD 
    PAPER
    The indicated paper tray is not 
    attached, is attached incorrectly, or has 
    run out of paper. (The tray is indicated 
    in .)16 TRAY : ADD 
    PAPER
    CLOSE PAPER 
    TRAY 
    Error 
    indicatorBlinks
    CLEAR PAPER JAM.A paper misfeed has occurred.
    Remove the misfeed as explained in 
    MISFEED REMOVAL.70
    SPF/RSPF JAM.
    FRONT OR SIDE 
    COVER OPEN. 
    CLOSE COVERS.The cover is open. Close the cover. -
    CLOSE THE SPF/
    RSPF COVER.The document feeder cover is open. 
    Close the document feeder cover.-
    REPLACE THE 
    TONER CARTRIDGE.The toner cartridge is empty. Replace 
    the toner cartridge with a new cartridge.74
    SYSTEM ERROR 
    [XX - XX] REFER 
    TO USER GUIDEWhen [L1-00] appears, the scan head 
    locking switch is locked. Turn off the 
    power, release the scan head locking 
    switch, and turn the power back on.76
    When [F2-02] appears, check the toner 
    cartridge and make sure that the seal 
    is not still affixed.-
    The machine will not function. Turn the 
    power switch off, wait about 10 seconds, 
    and then turn on the switch again. If this 
    does not clear the error, remove the 
    power cord from the outlet, and contact 
    your authorised service representative.
    -
    Note
    Note
    TROUBLESHOOTING AND 
    MAINTENANCE
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    							TROUBLESHOOTING AND MAINTENANCE
    62
    Error 
    indicatorBlinksINSTALL A TONER 
    CARTRIDGE.The toner cartridge is not installed 
    correctly. Reinstall the toner cartridge.74
    Steadily 
    litTONER 
    CARTRIDGE IS 
    NEAR EMPTY.Replacement of toner cartridge will be 
    needed soon. Prepare a new cartridge.74
    MAINTENANCE 
    REQUIRED CALL 
    FOR SERVICEService by an authorised SHARP 
    service technician is required.-
    MEMORY FULL, PRESS START TO 
    RESUME.Data is being held in memory. Print the 
    data or clear it from memory.30
    NO 2-SIDED COPY FROM BYPASS 
    TRAY.Two sided printing or 2 IN 1 copying is 
    selected when the bypass tray is 
    already selected ,or the bypass tray is 
    selected when two-sided printing or 2 
    IN 1 copying is already selected.
    The bypass tray cannot be used. Press 
    the [TRAY SELECT] key ( ) to select 
    a paper tray.26
    31
    NO 2IN1 COPY FROM
    BYPASS TRAY.
    NO 2IN1 COPY WITH MARGIN SHIFT.2 IN 1 copy and margin shift cannot be 
    used in combination. Cancel the 
    function that was selected last.31
    34
    COPY RATIO CAN NOT BE 
    CHANGED IN 2IN1.Copy ratio can not be changed in 2 IN 
    1 copy.25
    31
    THIS MENU IS NOT SELECTABLE 
    WITH DATA.This appears if you attempt to change 
    a user program setting while a print job 
    is in progress.54
    NO XXXX SIZE TRAY
    There is no paper for printing. Press 
    the [MODE SELECT] key to switch to 
    printer mode and follow the instructions 
    in the display.
    (XXXX indicates paper size)-
    CHECK SPF/RSPF.
    START TO RESUME.
    An original remains on the document 
    glass, or the original is too thick to 
    scan. Remove the original.21
    If the message is not cleared when 
    there is no original on the document 
    glass, the underside of the original 
    cover/RSPF is dirty. Clean the 
    underside of the original cover/RSPF. 
    (especially areas where black lines 
    appear.)78
    LOAD 
    XXXX PAPER INTO TRAY.Printing is not possible if the paper size 
    setting is different from the size of 
    paper loaded in the tray. Load the 
    same size of paper as the paper size 
    setting and then press the [START] key 
    ( ). Printing will begin.
    (
    XXXX indicates paper size. The tray 
    is indicated in .)16
    NO PC COMMUNICATION; CHECK 
    CABLE.The machine is not correctly connected 
    to the computer. Check the cable 
    (when using the scanner function).42
    IndicationCause and remedyPageLamp indicatorDisplay
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    							63
    8
    TROUBLESHOOTING THE MACHINE
    The following problems are related to the general operation of the machine and 
    copying.
    ProblemCause and solutionPage
    The machine does not 
    operate.The machine is not plugged into a 
    power outlet.
    → Plug the machine into a grounded outlet.-
    Power switch OFF.
    → Turn the power switch ON.12
    The power save indicator is blinking.
    Indicates that the machine is warming 
    up.
    → Copies cannot be made until the 
    machine has finished warming up.-
    The front cover or the side cover is not 
    completely closed.
    → Close the front cover or the side cover.-
    The machine is in auto power shut-off 
    mode.
    → In auto power shut-off mode, all lights 
    are off except the power save indicator. 
    Press the [START] key ( ) to resume 
    normal operation.13
    The scan head locking switch is locked.
    → Unlock the scan head locking switch.76
    Copies are too dark or 
    too light.Select the correct original type for the 
    original.
    → Select AUTO with the [EXPOSURE] key 
    or press the [ ] key ( ) or [ ] key 
    ( ) to manually select an appropriate 
    exposure.
    → If the copy is too light or too dark even 
    though AUTO was selected with the 
    [EXPOSURE] key, adjust the automatic 
    exposure level.24
    57
    Blank copies.The original is not placed face up in the 
    RSPF or face down on the document 
    glass.
    → Place the original face up in the RSPF 
    or face down on the document glass.20, 21
    The scan head locking switch is locked.
    → Unlock the scan head locking switch.76
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    							TROUBLESHOOTING AND MAINTENANCE
    64
    ProblemCause and solutionPage
    Part of the image is cut 
    off or there is too much 
    blank space.The original was not placed in the 
    correct position.
    → Place the original correctly.20, 21
    An appropriate ratio was not used for 
    the size of the original and the size of 
    the paper.
    → Press the [COPY RATIO] key to change 
    the ratio to a setting that is suitable for 
    the original and the copy paper. 25
    The size of paper loaded in the tray was 
    changed without changing the trays 
    paper size setting.
    → Be sure to change the trays paper size 
    setting whenever you change the size 
    of paper loaded in the tray.19
    Wrinkles appear in the 
    paper or the image 
    disappears in places.The paper is outside of the specified 
    size and weight range.
    → Use copy paper within the specified 
    range.15
    Paper curled or damp.
    → Do not use curled or crimped paper. 
    Replace with dry copy paper. During 
    periods when the machine is not used 
    for a long time, remove the paper from 
    the tray and store it in a dark place in a 
    bag to prevent moisture absorption.-
    Copies are smudged or 
    dirty.The document glass or the underside of 
    the original cover/RSPF is dirty.
    → Clean regularly.78
    Original smudged or blotchy.
    → Use a clean original.-
    Images rub off the copy 
    easily.The fusing temperature is not 
    appropriate.
    → In the user programs, set PAPER 
    TYPE (program 29) to 2 (HEAVY 
    PAPER).57
    Printing is not uniform 
    between the edges of 
    the paper and the 
    centre.The fusing temperature is not 
    appropriate.
    → In the user programs, set PAPER 
    TYPE (program 29) to 1 (PLAIN 
    PAPER).57
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    							TROUBLESHOOTING AND MAINTENANCE
    65
    8
    Paper misfeed.Misfeed occur.
    → To remove the misfeed, see MISFEED 
    REMOVAL.70
    The paper is outside of the specified 
    size and weight range.
    → Use copy paper within the specified 
    range.15
    Paper curled or damp.
    → Do not use curled or crimped paper. 
    Replace with dry copy paper. During 
    periods when the machine is not used 
    for a long time, remove the paper from 
    the tray and store it in a dark place in a 
    bag to prevent moisture absorption.-
    Paper is not loaded properly.
    → Make sure that the paper is properly 
    loaded.16
    Pieces of paper inside machine.
    → Remove all pieces of misfed paper.71
    Too much paper is loaded in the tray.
    → If the stack of paper is higher than the 
    indicator line on the tray, remove some 
    of the paper and reload so that the 
    stack does not exceed the line.16
    Some sheets of paper stick together.
    → Fan the paper well before loading it.16
    The guides on the bypass tray do not 
    match the width of the paper.
    → Adjust the guides to match the width of 
    the paper.18
    The bypass tray extension is not 
    opened.
    → When loading a large size of paper, 
    open the extension.18
    White or black lines 
    appear on copies.The scanner glass for the RSPF is dirty.
    → Clean the long, narrow scanning 
    window.78
    The transfer charger is dirty.
    → Clean the transfer charger.79
    ProblemCause and solutionPage
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    							TROUBLESHOOTING AND MAINTENANCE
    66
    Paper size for a paper 
    tray cannot be set.Copying or printing is performed.
    → Set the paper size after copying or 
    printing is complete.-
    The machine has stopped temporarily 
    due to running out of paper or a 
    misfeed.
    → Load paper or remove the misfeed, and 
    then set the paper size.16, 19, 
    70
    Output does not stack 
    neatly in the paper 
    output tray.Both ends of the paper are curled 
    upward.
    → Turning the paper over in the paper tray 
    may help.16
    A copy job stops before 
    it is finished.MEMORY FULL, PRESS START TO 
    RESUME. appears in the display.
    → The memory became full during sort 
    copy. Copy only the originals that have 
    been scanned to that point, or cancel 
    the job and clear the data from memory.30
    The tray is out of paper.
    → Load paper.16
    The power save 
    indicator is lit.Other indicators are lit.
    → If other indicators are lit, the machine is 
    in preheat mode. Press any key on the 
    operation panel to resume normal 
    operation.13
    Only the power save indicator is lit.
    → If only the power save indicator is lit, the 
    machine is in auto power shut-off 
    mode. Press the [START] key ( ) to 
    resume normal operation.13
    Error indicator ( ) is 
    lit or blinking.
    See DISPLAY MESSAGES to check the 
    meaning of the error indicator and error 
    message in the display, and take 
    appropriate action.
    61
    Lighting fixture flickers.The same power outlet is used for the 
    lighting fixture and the machine.
    → Connect the machine to a power outlet 
    which is not used for other electric 
    appliances.-
    ProblemCause and solutionPage
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    							67
    8
    PROBLEMS DURING SETUP OF THE SOFTWARE
    If the software does not install correctly, check the following items on your computer.
    To remove the software, see Removing the software (p.69).
    MFP driver cannot be installed (Windows 2000/XP)
    If the MFP driver cannot be installed in Windows 2000/XP, follow these steps to 
    check your computers settings.
    1Click the start button and then click Control Panel.
    In Windows 2000, click the Start button, select Settings, and then click 
    Control Panel.
    2Click Performance and Maintenance, and then click 
    System.
    In Windows 2000, double-click the System icon.
    3Click the Hardware tab and then click the Driver Signing 
    button.
    4Check What action do you want 
    Windows to take? (File 
    signature verification in 
    Windows 2000).
    If Block has been selected, it will not 
    be possible to install the MFP driver. 
    Select Warn and then install the MFP 
    driver as explained in INSTALLING 
    THE SOFTWARE.
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    							TROUBLESHOOTING AND MAINTENANCE
    68
    Plug and play screen does not appear
    If the Plug and Play screen does not appear after you connect the machine to your 
    computer with a USB cable and turn on the machine, follow the steps below to verify 
    that the USB port is available.
    1Click the start button, click Control Panel, and then click 
    Performance and Maintenance.
     In Windows Vista, click the Start button, select Control Panel, and then
    click System and Maintenance.
     In Windows 98/Me/2000, click the Start button, select Settings, and
    then click Control Panel.
    2Click System, click the Hardware tab, and click the Device 
    Manager button.
     In Windows Vista, click the Device Manager, and if a message screen
    appears asking you for confirmation, click Continue.
     In Windows 2000, double-click the System icon, click the Hardware
    tab, and click the Device Manager button.
     In Windows 98/Me, double-click the System icon and click the Device
    Manager tab.
     Universal Serial Bus controllers will appear in the list of devices.
    3Click the   icon beside Universal Serial Bus controllers.
    Two items should appear: your controller chipset type and Root Hub. If 
    these items appear, you can use the USB port. If the Universal Serial Bus 
    controllers shows a yellow exclamation point or does not appear, you must 
    check your computer manual for USB troubleshooting or contact your 
    computer manufacturer.
    4Once you have verified that the USB port is enabled, install the 
    software as explained in INSTALLING THE SOFTWARE.
    If the System icon does not appear in Windows Me, click view all 
    Control Panel options.Note
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