Siemens Hicom 150 Operators Guide
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11 Extend Call to Busy Extension WHAT YOU HAVE TO DO WHAT HAPPENS 00:00:30 16:10 consultation?> Press 4 44 4 4please dial: consultation return? Dial Ext Nobusy: 200 peter cancel dialling?> Return to caller Press 4 44 4 4twiceexternal 16:13 consultation?> Inform caller of busy extension and re-extend the call. or Press RELEASE key14:34 wed 26. jan 98 or replace handset>
12 Recall to Switchboard An extended call will recall to the switchboard after 30 seconds if the extension has not answered or is still busy. WHAT YOU HAVE TO DO WHAT HAPPENS RECALL: 200 peter > Lift handset external: 15:54 consultation?> You are now connected to the caller.
13 Recalls - Cont’d WHAT YOU HAVE TO DO WHAT HAPPENS You now have 3 options: 1. Re-extend to same extension 2. Extend to a new extension 3. Caller will call again. 1. Press 4 44 4 4 Call re-extended to same extension Dial Ext No16:57 wed 21. jan 98 Replace handset> 2. Press 4 44 4 4Call extended to new extension Dial new Ext No16:57 wed 21. jan 98 Replace handset> 3. Press 4 44 4 4Caller will call again Press RELEASE key or16:57 wed 21. jan 98 Replace handset> Call now disconnected. You don’t have to wait for the call to recall to you. You can return to the extended call by dialling * ** * * 22 followed by the relevant extension number.
14 Extension Calls Switchboard WHAT YOU HAVE TO DO WHAT HAPPENS from: peter > Lift handset200 peter consultation?> You are now connected to ext 200 Switchboard Calls Extension WHAT YOU HAVE TO DO WHAT HAPPENS Dial Ext Noringing: mary callback?> When the extension answers203 tracy consultation?> You are now connected to ext 203
15 Outgoing Call from Switchboard WHAT YOU HAVE TO DO WHAT HAPPENS Press 00 > Key in required number0407-4111 e.g. 407-4111consultation?> Extend call to extension Press 4 44 4 4please dial: consultation return? Dial Ext Noringing: peter cancel dialling?> Wait until extension answers and announce call. Press RELEASE key14:34 wed 26. jan 98 or replace handset>
16 Call Override You have a call for a busy extension and wish to intrude (break-in). WHAT YOU HAVE TO DO WHAT HAPPENS Press 4 44 4 4please dial: consultation return? Dial Ext Nobusy: peter cancel dialling?> Press OVERRIDE keyoverride: peter > Override Tone is heard Inform extension of waiting call Press RELEASE key or17:20 wed 21. jan 98 replace handset> Call is now camped onto the busy extension.
17 Last / Stored Number Redial The Hicom 150 allows for 2 types of Number Redial i.e. Last Number Redial or Stored Number Redial. The default setting on your telephone is for Last Number Redial. Contact your System Administrator if Stored Number Redial is required. WHAT YOU HAVE TO DO WHAT HAPPENS Redial last number The system automatically stores the last number dialled from your telephone. Press REDIAL key06522000 > System will now redial the number Stored Number Redial You have dialled a number and have not been answered or the number is busy, do not disconnect. Press REDIAL keyaccepted Number is stored for later use The number will remain stored until another number is stored, thus erasing the previous number. Redial the Number Press REDIAL key06522000 System will now redial the number
18 8 Way Conference The system allows for an 8 way conference with up to 7 external or internal parties and the switchboard. You are engaged on an external call and wish to include another party. WHAT YOU HAVE TO DO WHAT HAPPENS external 17:30 consultation?> Press to scroll to Invoke Conference00:00:10 17:31 invoke conference?> Press 4 44 4 4please dial: consultation return? Dial 0 plus external number06522000 orcancel dialling?> Dial internal number (e.g. 200) Wait for answer Press 4 44 4 400:00:10 17:32 add to conference?> Press 4 44 4 4conference members 3 consultation?> Warn tone is heard and all parties are connected Press 4 44 4 4 to add another member or press RELEASE key
19 Call Park This feature allows you to Park an external or internal call on the Switchboard to be retrieved at any extension or from the Switchboard. There are 10 Park Positions. (0-9 on keypad). WHAT YOU HAVE TO DO WHAT HAPPENS You have a call on the line Press PARK Keyslot no. 0 If call is not retrieved it will automatically recall to the Switchboard after a predetermined time. recall:external > Lift handsetexternal 17:56 consultation?> You are reconnected to the caller Retrieve a Parked call before recall Press PARK Keyenter slot number: Dial Slot No (0-9)external 17:56 consultation?> You are reconnected to the caller
20 Call Back (Internal only) This feature allows you to activate a Call Back on an extension if it is busy or if there is no reply WHAT YOU HAVE TO DO WHAT HAPPENS Call Back (Busy) Dial busy Ext Nobusy: 200 peter callback?> Press 4 44 4 4queued When required Ext. is free Switchboard ringscallback: 200 peter > Lift handset ringing: 200 peter callback? Extension you require will now ring Ring Back (No answer) Same as above except Dial Idle Ext No Ring tone is heard When user returns to his office and either makes a call or receives a call the feature is activated.