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Siemens Saturn Iie Epabx General Description Manual

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    							SATURN IIE EPABX 
    General Description A30808-X5130-AllO-l-8918 
    Issue 1, May 
    1986 
    Figure 6.15 Two-Wire E&M Trunk (TMBA-2) Printed Circuit Board  
    						
    							SATURN IIE EPABX 
    General Description A30808-X5130-AllO-l-B918 
    issue 1, May 1986 
    Figure 6.16 Four-Wire E&M Trunk (TMBA-4) Printed Circuit Board 
    6-22  
    						
    							SATURN IIE EPABX 
    General Description A30808-X5130-AllO-143918 
    Issue 1, May 
    1986 
    Figure 6.17 Central Office Trunk (TMBM) Printed Circuit Board  
    						
    							SATURN IIE EPABX 
    General Description A30808-X5130-AllO-I-8918 
    Issue 1, May 1986 
    Figure 6.18 Direct Inward Dialing Trunk (TMIE) Printed Circuit Board  
    						
    							SATURN IIE EPABX A30808-X5330-AllO-l-8918 
    General Description Issue 1, May 1986 
    SECTION 7.00 SATURN IIE ANCILLARY EQUIPMENT 
    7.01 Service Terminal. A keyboard/printer data terminal 
    equipped with an RS-232-C interface may be used to input 
    maintenance and administrative commands to the system. 
    The terminal is primarily used to enter data into the system 
    for processing CMU procedures. The CMU procedures are 
    used to make changes to the customer memory portion of 
    the system memory, such as adding a station or trunk, chang- 
    ing a station’s extension number or class of service, or ad- 
    ding features to the system. The system memory contains all 
    of the data relating to the programmable features and options 
    the customer can select, arrange, and rearrange. The SATURN IIE System can also be provided with the Re- 
    mote Customer Memory Update feature, which permits the up- 
    dating process to be initiated from a remote (off-premises) 
    location. This feature utilizes a modem that is built into the Re- 
    mote Access Unit/Ports (RAUP). Changes to the customer 
    memory can be completed through either local or long-distance 
    trunks, tie trunks, or any SATURN IIE station. The requirements 
    for the remote data terminal are specified in the Siemens prac- 
    tice, SATURN IIE EPABX Customer Memory Update Proce- 
    d.ures. Information pertaining to the use of such a data terminal 
    for CMU changes is also included in that practice. 
    The administrative procedures can be performed during nor- 
    mal system operation with no interference to normal call 
    processing. The CMU procedures are easy to use and pro- 
    vide plain English prompting for the benefit of the user. The 
    new data that is entered is then recorded on the floppy disk 
    (by means of a “save” command) as a permanent record for 
    system backup purposes. An example of an administrative 
    CMU procedure is shown in Figure 7.00. Besides the modem port, the system provides three ports for 
    data terminals (one on the CIOP, two on the RAUP) In addi- 
    tion to the administrative functions described above, the sys- 
    tern also compiles data pertaining to Station Message Detail 
    Recording (SMDR) and traffic through the system. The SMDR 
    and/or traffic data may be outputted via another port(s) to 
    another printer/terminal or to an independent reporting sys- 
    tern for post-processing. 
    USER INPUT: 
    )ADD COSASSN 
    I 
    User inputs the command (ADD) and keyword for Class-of-Service Assignment (COSASSN) 
    SYSTEM PROMPT: 
    CLASS OF SERVICE NUMBER (O-31) = 
    System prompts the user for the class of service (COS) number to be assigned. 
    USER INPUT 
    CLASS OF SERVICE NUMBER (O-31) = 5 
    User inputs “5” to indicate COS 5 is being assigned. 
    SYSTEM PROMPT 
    CLASSMARK ASSIGNMENTS = 
    System prompts the user for the feature classmarks to be assigned to COS 5. 
    USER INPUT: 
    CLASSMARK ASSIGNMENTS = HKFLSH FWDALL FWDTONTWK PARK 
    User inputs the classmarks to indicate the features to be assigned to COS 5. ‘(In this example, the following features 
    are assigned: Hookflash, HKFLSH; Call Forwarding 
    - All Calls, FWDALL; Call Forwarding to Public Network, 
    NVDTONTWK; and Call Park, PARK. Hookflash is required to be assigned for certain features, including Call Park.) 
    SYSTEM PROMPT: 
    ALLOWED TRUNK GROUPS (O-31) = 
    I 
    System prompts the user for the trunk group numbers to which COS 5 is to be allowed access. 
    USER INPUT: 
    ALLOWED TRUNK GROUPS (O-31) = 3 
    User inputs the trunk group number to which COS 5 is to be allowed. (In this example, only trunk group 3.) 
    Figure 7.00 Example pf Administrative CMU Procedure  
    						
    							SATURN IIE EPABX 
    General Description A30808-X5130-AllO-l-8918 
    issue 1, May 1986 
    SYSTEM PROMPT 
    TOLL CODE REST LIST NUMS (O-19) = 
    System prompts the user for the toll code restriction list(s) to apply to COS 5. 
    USER INPUT: 1 
    TOLL CODE REST LIST NUMS (O-19) = 7 
    User inputs the toll code restriction list(s) to which COS 5 is to be allowed access. (In this example, only toll 
    code 
    restriction list 7.) 
    SYSTEM PROMPT 
    RESTRICTED ACD GROUP NUMS (O-63) = 
    System prompts the user for the ACD group number(s) from which COS 5 is restricted from accessing. 
    USER INPUT: 
    RESTRICTED ACD GROUP NUMS (O-63) = 
    User does not wish to assign a restricted ACD group at this time, therefore no entry is made. (“Enter” 
    key is depressed 
    to obtain next prompt or response.) 
    SYSTEM PROMPT: 
    RESTRICTED STATION COS’S (O-31) = 
    System prompts the user for the station class of service number(s) from which COS 5 is restricted from accessing. 
    USER INPUT: 
    RESTRICTED STATION COS’S (O-31) = 
    User does not wish to assign a restricted station COS at this time, therefore no entry is made. (“Enter” key is depressed 
    to obtain next prompt or response.) 
    SYSTEM RESPONSE: 
    ADD STNCOS 83-01-03 11:41:47 
    CLASS OF SERVICE ADDED 
    System acknowledges addition of the new class of service, followed by the calendar date (January 3, 1983) and the 
    current time (11:41:47). 
    USER INPUT 
    ) SAVE CUSTDATA 
    User inputs the command (SAVE) and the keyword for Customer Data (CUSTDATA) to save the changed data to the 
    floppy disk. (In the event of a system restart, the system reloads automatically from the floppy disk. Therefore, any 
    changed data that has not been “saved” must be reentered.) 
    Figure 7.00 Example of Administrative CMU Procedure (Continued)  
    						
    							SATURN IIE EPABX A30808-X5130-AllO-l-8918 
    General Description Issue 1, May 1986 
    7.02 Attendant Console. The attendant console, shown in 
    Figure 7.01, is a desk-top unit with which the attendant 
    processes calls, using pushbutton keys and an alphanumer- 
    ic display. It is 46.99 cm (18.5 in.) wide, 13.08 cm (5.15 in.) high, 
    and 26.47 cm (10.42 in.) deep. A maximum of twelve atten- 
    dant consoles can be provided in the SATURN IIE System. 
    A telephone handset is furnished with the console. An op- 
    tional headset may be substituted for the handset. Both tone 
    and visual indicators alert the attendant to incoming calls. The 
    level of the tone signal may be controlled by a volume con- 
    trol located at the front edge of the console. 
    The attendant console provides switched-loop operation, with 
    single-loop appearance to simplify call handling. The advan- 
    tages of stored-program processing allow the attendant to 
    have complete information about calls directed to the con- 
    sole. The attendant has complete control over calls directed 
    to the console and a number of other features by means of 
    the preset and programmable console keys and the display. 
    The attendant console is microprocessor-controlled, and con- 
    tains a codec/filter for voice analog/digital conversion. The 
    console receives its required power from the main system, 
    which can be up to a distance of 610 cable meters (2,000 ca- Connections to the console are made through industry- 
    standard, modular, connector-ended cables that provide voice, 
    control signals, and power. A standard two-pair cable is used 
    to make the connection from the SATURN IIE System to a 
    modular jack located near the console. 
    The upper portion of the console contains the display sec- 
    tion, which gives the attendant the necessary information to 
    correctly identify the call being serviced. The display section 
    includes a 40-character, alphanumeric vacuum-fluorescent 
    display. The following types of indications are provided by the 
    display: 
    a. Time of day 
    b. Station numbers of calling and called parties 
    c. Class of service of calling station 
    d. Busy/idle/out-of-service status 
    e. Intercept information 
    f. Call queuing lengths (This information is presented to 
    the attendant automatically between the servicing of 
    ble feet). calls.) 
    Figure 7.01 SATURN Attendant Console  
    						
    							SATURN IIE EPABX A30808-X5130-AllO-l-8918 
    General Description Issue 1, May 1986 
    In addition to the call data information listed above, the dis- 
    play may also be used for both call data display and for dis- 
    playing system status to the attendant (such as the system’s 
    failure history) plus major and minor alarm indicators. 
    The lower portion of the console contains a keyboard assem- 
    bly that allows the attendant to process the various types of 
    calls, initiate station and trunk calls, and access special fea- 
    tures (such as conferencing, paging, and night service). All 
    keys are nonlocking and have single built-in Light-Emitting 
    Diode (LED) indicators that light steadily or flash to indicate 
    a particular operating condition. A full explanation of the oper- 
    ation of the attendant console is provided in the Siemens prac- 
    tice, SATURN EPABX Attendant Console General Description 
    and Operating Instructions. 
    Eighteen keys on the attendant console are fully assignable 
    by the customer to meet customized needs. The remaining 
    sixteen keys are preset for the functions required in all sys- 
    tems. These keys are labeled and assigned as follows: 
    ANS Answer (System selects type of call: 
    operator, incoming, or recall) 
    ATT RLS Attendant release from all parties 
    AUD ON/OFF Audible signal control - on/off 
    BOTH Both source and destination party select 
    DEST Destination party select TIME 
    Time display 
    INC Incoming call queue answer 
    LOOPn Loop selection (Loop 1 through Loop 4) 
    NIGHT Night operation 
    OPR Operator call queue answer 
    RCL Recall queue answer 
    RLS Release of individual party 
    SRC Source party select 
    Calls requiring attendant assistance are directed automati- 
    cally to one of three call identification keys. Each key has a 
    corresponding holding queue that allows the attendant to 
    select one of the three types of calls: incoming trunk calls; 
    operator (“dial 0”) calls; or recalls (calls that have already been 
    serviced by the attendant and for some reason have returned 
    to the console for additional attendant assistance). By me- 
    ans of an LED indicator, the call identification keys indicate 
    to the attendant the type of call waiting to be serviced 
    and thereby permit the attendant to process each call selectively. 
    In addition to the above three keys, an “answer” key is provid- 
    ed. This key can be used to answer waiting calls on a “first- 
    in, first-out” basis. When the attendant uses the answer key, 
    the longest waiting call (regardless of whether the call is in 
    the incoming, operator, or recall queue) is presented to the 
    console for servicing.  
    						
    							SATURN IIE EPABX A30808-X5130-AllO-l-B918 
    General Description Issue 1, May 1986 
    SECTION 8.00 STATION MESSAGE DETAIL RECORDING 
    8.01 General. Station Message Detail Recording (SMDR) pro- 
    vides detailed records of incoming and outgoing trunk calls. 
    The SATURN System records all detail information for outgo- 
    ing CO, WATS, FX and Tie trunk calls and incoming CO, WATS, 
    FX and Tie trunk calls. Intra-switch, station-to-station, station- 
    to-attendant, and attendant-to-station calls are not recorded. 
    The SMDR program is resident in the system and can be ac- 
    tivated/deactivated by the attendant on a per-trunk-group ba- 
    sis. When activated, the SMDR program remains on-line and 
    runs continuously until it is deactivated. While running, it pro- 
    vides chronological reports of calls via one of the output port(s) 
    of the RAUP or the TTY port on the CIOP 
    The SMDR output device is assignable from the service ter- 
    minal and this information is saved such that, if the system 
    is reloaded, SMDR resumes operation automatically to its as- 
    signed output port. 
    The recording of calls is customer selectable on a 
    per-incomingtrunk-group basis and on a per-outgoing-LCR- 
    route-element basis, or on a per-outgoing-trunk-group basis 
    if direct trunk group access is used. 
    When a call detail recording buffer is not available and an 
    internal or outgoing call is attempted, the call will be either 
    blocked or allowed to proceed without recording, based on 
    a system option flag (defined via a CMU procedure). Incom- 
    ing calls are never blocked. 
    8.02 Call Record Items. The call data items that are includ- 
    ed in the SMDR report are described in below. An example 
    of an SMDR printout is provided in Figure 8.00. 
    a. Record Type. This single-character field precedes the 
    Source Identity field and does not have a heading. The 
    character indicates the record type as follows: “T” for 
    call trace, and blank for voice call. 
    b. Source Identity. This field identifies the originating (i.e., 
    calling) party of the call on record. It includes the sub- 
    scriber extension number for an outgoing call or the 
    trunk group and trunk group member number for an 
    incoming trunk call. 
    The source identity is left blank for calls originated by, 
    and not extended from, an attendant. 
    c. Destination Identity. This data identifies the terminat- 
    ing (i.e., answering) party of the call on record. It is the 
    trunk group and trunk group member number of the 
    trunk used for the outgoing call or the subscriber ex- 
    tension number in the case of an incoming trunk call. 
    The destination identity is left blank for incoming calls 
    terminated at, but not extended (or transferred) from, 
    an attendant, Special Night Answer Position (SNAP), 
    Zoned Universal Night Answer (ZUNA), Assigned Night 
    Answer (ANA), or Special Overflow Answering Posi- 
    tion (SOAP). If the incoming call is extended (or trans- 
    ferred) by the attendant, SNAP, ZUNA, ANA, or SOAP, 
    the destination identity identifies the transferred-to- 
    subscriber extension number or, trunk group and trunk 
    group member number (i.e., trunk-to-trunk connection). d. 
    e. 
    f. 
    h. Least Cost Route Selection Route Number. This data 
    identifies the route member used to route the call. This 
    field is blank for internal and incoming calls and out- 
    going calls that do not utilize LCR (i.e., Direct Access 
    trunks). 
    Access Code. This data identifies the routing access 
    code dialed by the user after going off-hook (and 
    receiving internal dial tone). 
    When speed calling is used, this field contains the ef- 
    fective routing access code, rather than the speed call- 
    ing access code. 
    Dialed Digits or Called Number. These are the digits 
    dialed by the user after dialing any routing access 
    code. The number of digits may vary up to a maximum 
    of 16. They may include, for example, in chronological 
    order, either of the following: 
    l International Gateway Code, plus country code. 
    plus remaining digits for International Direct Dis- 
    tance Dialing. 
    l Prefix 0 or 1, plus area code (3 digits), plus Office 
    Code (3 digits) plus Station Number (4 digits), i.e., 
    up to 11 digits for domestic Direct Distance Dial- 
    ing. Note that either prefix and/or area code may 
    not be required for many local area calls. 
    When speed calling is used, this field contains the ef- 
    fective destination address rather than the speed call- 
    ing access code and member number dialed by the 
    user. 
    When Least Cost Routing (LCR) is used, this field con- 
    tains the effective address dialed by the user rather 
    than those outpulsed as a result of the LCR outdial- 
    ing rule. 
    Authorization Code Index. (See Account Code/Authori- 
    zation Code for the definition of “authorization code”). 
    When an authorization code is entered and it is not 
    “displayable” (i.e., is secret), a two-character index to 
    the authorization code is listed in this field. A person 
    with the proper authorization can use this index to ob- 
    tain the full authorization code, and unauthorized per- 
    sons are restricted from obtaining it. 
    For some applications, such as for resale of services. 
    a large number of authorization codes may be required. 
    In such cases, if the index exceeds 99, the ” ** ” is 
    printed in this two-character field. 
    Starting Time of Call. This field indicates the time of 
    day, in hours, minutes and seconds at which record- 
    ing commenced. For incoming calls, this is the time 
    at which the call is answered. For outgoing calls over 
    trunks that return answer supervision, this is the time 
    at which answer supervision is received. For outgoing 
    calls over trunks not returning answer supervision, this 
    is the end of outpulsing time incremented by a cus- 
    tomer adjustable filtering time. (If the holding time does 
    not exceed the filtering time, the call is not recorded.)  
    						
    							SATURN IIE EPABX 
    General Description 
    . 
    A30808-X5130-AllO-l-8918 
    Issue 1, May 1986 
    i. Call Duration. Call duration is the elapsed time from 
    the starting time of the call until the call is released. 
    The duration is recorded in hours, minutes and se- 
    conds with the leading zeros and colon suppressed 
    for hours. 
    If the system time of day is adjusted while recording 
    is in progress, it will not affect the validity of the reported 
    call duration. 
    j. Special Identity. Whenever an attendant, SNAP, ZUNA, 
    ANA, or SOAP is involved in answering an incoming 
    trunk call, or whenever the attendant is involved in plac- 
    ing an outgoing trunk call, or whenever LCR routes a 
    call over an expensive facility or a specialized com- 
    mon carrier, or whenever a call is forwarded to the pub- 
    lic network, a special identity character is recorded. 
    The following special identity characters are defined 
    for this field: 
    1-12 - Attendant Console 1-12 
    S - SNAP 
    Z L ZUNA 
    A - ANA 
    0 - SOAP 
    E - LCR Expensive Facility 
    F - Call Forwarding to Public Network 
    6, C, D - LCR Specialized Common Carrier. Iden- 
    tity of SCCs 0, 1, and 2, respectively. 
    k. Account Code/Authorization Code. This field usually 
    provides the account code data associated with the call 
    record. However, if an authorization code is entered, 
    and it is defined as “displayable” (i.e., the code is not 
    secret), then this code is printed instead of the account 
    code. 
    An authorization code is a special security code (up 
    to 6 digits) to allow an authorized subscriber to up- 
    grade, for that call only, the class of service giving the 
    user a special feature or otherwise unauthorized fa- 
    cility. When an authorization code is required, it is 
    usually entered after the access code and prior to di- 
    aling the called number digits. Use of authorization 
    codes include calls made from a restricted telephone 
    using the Mobile Authorization Code feature and in- 
    coming calls on Direct Inward System Access trunks. 
    The account code data is either the standard (i.e., 
    default) account code assigned for the station or the 
    special account code entered by the station user or 
    the attendant, if applicable, for the outgoing call; the 
    standard account code assigned for the station is used 
    in the case of an incoming calf. 
    When a station accesses an LCR route element or a 
    direct access trunk group not marked for special ac- 
    count codes, the standard account code assigned to 
    the station is recorded. If no account code is assigned, 
    the field is left blank. 
    Authorization codes will be prefixed by “#‘I to distin- 
    guish them from account codes. 
    I. Pooled Modem Group. Refer to Siemens practice OC 
    II General Description and Feature Supplement. The following special considerations are applicable to 
    the call data items: 
    Station Call Transfer. A separate call record is 
    generated each time a call is transferred by a sta- 
    tion, except for incoming trunk calls transferred by 
    a SNAP, ANA, ZUNA, or SOAP station, in which 
    case the same call record is continued and a spe- 
    cial identity character is recorded. 
    Starting Time of DISA Call. On an incoming DISA 
    call, an SMDR record shows the start time as the 
    answer time of the destination, and not as the an- 
    swer time of the DISA trunk. 
    Attendant Controlled Conference. The source or 
    destination identity for a party connected to an 
    attendant-controlled conference is ‘ACC X” with 
    “X” representing the conference circuit (l-8). “ACC 
    X” appears as the source identity for parties called 
    by an attendant and added to the conference. “ACC 
    X” appears as the destination identity for parties 
    who call into an attendant and are added to the 
    conference. 
    Meet-Me Conference. The source or destination 
    identity for a party connected to a meet-me con- 
    ference is “MMC X” with “X” representing the con- 
    ference circuit (l-8). “MMC X” appears as the 
    source identity for parties called by an attendant 
    and added to the conference. “MMC X” appears 
    as the destination identity for parties who dialed 
    directly into the conference or call into an atten- 
    dant and are added to the conference. Any account 
    code applied to a meet-me conference must be en- 
    tered by an attendant. 
    Alternate Trunk Groups. If a trunk is accessed via 
    direct trunk group access, the SMDR option to 
    record or not record the call is based on the as- 
    signment of the primary trunk group, even when 
    an alternate route is selected. When LCR is used, 
    the SMDR option is based on the LCR route ele- 
    ment used. 
    Station Hunting. The account code and destina- 
    tion identity is that of the final (i.e., answering) 
    station. 
    Call Forwarding (internal). The account code is that 
    of the forwarded (i.e., dialed) station and the desti- 
    nation identity is that of the forwarded-to (i.e., an- 
    swering) station. 
    Call Forwarding to Public Network. When an in- 
    coming trunk calls a station which is forwarded to 
    the public network, two SMDR records are gener- 
    ated: one showing the incoming trunk as the 
    source ID and the forwarded station as the desti- 
    nation ID; the other showing the forwarded station 
    as the source ID and the out-going trunk as the 
    destination ID. An internal station calling the for- 
    warded station generates one SMDR call record 
    showing the forwarded station as the source ID and 
    the outgoing trunk as the destination ID. All records 
    show the account code of the forwarded station. ’  
    						
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