Siemens Saturn Iie Epabx General Description Manual

							SATURN IIE EPABX 
Feature Descriptions A30808-X5130-A120-l-8918 - 
Issue 1, May 1986 
SECTION 3.00 ATTENDANT FEATURES 
3.01 Attendant Console Overview 
The attendant console is a desk-top-position console from 
which the attendant handles calls by using pushbutton keys. 
A maximum of 12 attendant consoles can be provided in the 
SATURN IIE EPABX. 
A telephone handset is furnished with the console. An op- 
tional headset may be substituted for the handset. Both tone 
and visual indicators alert the attendant to incoming calls. The 
tone may be controlled via a volume control located at the 
front edge of the console. 
The attendant console is provided with a 12-button keypad 
(digits 0 - 9, * , #) which allows the attendant to complete 
all types of calls. The dialed digits are digitally encoded, and 
transmitted to the SATURN IIE EPABX System for processing. 
Each attendant console has a 40-character upper- and lower- 
case alphanumerlc display, which presents call information 
to the attendant. This information includes the station num- 
ber or trunk type, the number of the called and calling par- 
ties, and the calling station class-of-service. The alphanumeric 
display also allows the attendant to monitor the system alarm 
conditions. 
Connections to the console are made through a three-pair 
modular connector-ended cable which provides voice, con- 
trol signals, and power. The cable is installed through the bot- 
tom rear of the console via a plug-in jack. Two of the pairs 
are used for data transmit and receive, plus SATURN-provided 
power. The third pair to the modular jack is a spare pair. 
The attendant console(s) can be located up to 2000 cable feet 
(610 meters) from the SATURN IIE EPABX. 
The following paragraphs describe the features that are relat- 
ed to the attendant console only. Refer to SECTION 4.00: STA- 
TION FEATURES, for additional console-related features. 
3.02 General Features 
a. Console Operation 
Incoming calls are uniformly distributed among the at- 
tendant consoles. Any station user can dial-access a 
selected attendant when multiple consoles are 
provided. 
The SATURN EPABX can also function without an at- 
tendant console. For consoleless operation, assigned 
UNA and/or ANA stations can handle incoming calls 
by utilization of the Call Transfer and Internal Call Queu- 
ing - Standby features. 
b. Flexible Key Assignments 
The attendant console is equipped with one digital 
12button keypad and 34 non-locking keys, each con- 
taining one internal status indicator Light-Emitting Di- 
ode (LED). Sixteen keys have fixed assignments, and 
provide the basic control functions for the console. The 
remaining 18 keys are flexibly assignable by using 
CMU procedures. These keys can be programmed to 
provide the following functions: 
C. 
3.03 
a. 
b. 1. Attendant Conference (up to three keys can be as- 
signed.) 
2. Attendant Control of Facilities (one or more keys 
can be assigned) 
3. Attendant Override 
4. Attendant Overflow 
5. Call Park 
6. Direct Trunk Group Access (one or more keys can 
be assigned) 
7. Message Waiting - Activate 
8. Message Waiting - Cancel 
9. Minor Alarm 
10. SMDR Account Code Input 
11. Trunk Flash 
12. Volume Control - Audio (receive only) 
13. Class of Call Exclusion Keys (up to three keys can 
be assigned). 
Senderized Operation 
The attendant may dial as many digits as required to 
reach a destination. The attendant does not have to 
remain on the call once dialing is completed. 
Call Handling Features 
Attendant Selective Answering Priority 
Three separate call answering keys on the console al- 
low the attendant to manually select among Incoming 
(INC), Recalls (RCL), and Operator (OPR) calls. 
These calls are answered according to customer- 
established priorities. Additionally, each trunk group 
can be assigned an answering priority level code that 
allows incoming trunk calls in higher-priority trunk 
groups to be connected to the attendant before longer- 
waiting calls in lower-priority trunk groups. 
However, any call waiting in a lower-priority trunk group 
for longer than a preset time, is connected before any 
calls waiting in a higher-priority trunk group. Trunk calls 
within the same priority trunk group(s) are connected 
on a first-in-first-out basis. 
Call Hold 
This feature allows the attendant to place a station or 
trunk call on hold so that the attendant can place 
another call, or perform other activities such as pag- 
ing. Four loop keys and associated LEDs are provid- 
ed on the console to facilitate the hold capability. 
A call is placed on hold by depressing an idle loop key 
on the console. The loop LED provides supervision 
over the call. The loop LED winks when a call is being 
held, flashes on recalls, and lights steadily when the 
attendant reconnects to the held call. 
This feature also allows a held call to be connected 
to an incoming call. After answering a call, the atten- 
dant can connect the two calls by depressing the Des- 
tination (DEST) key, followed by the loop key associated 
with the call being held. 
3-1  
						

							SATURN IIE EPABX 
Feature Descriptions 
To retrieve an attendant-held call, a station user hav- 
ing the proper class-of-service goes off-hook, then keys 
the Attendant Call Hold Retrieve access code, followed 
by a three-digit Attendant Call Hold location number. 
The Attendant Call Hold location number consists of 
the Attendant number (01 through 12) plus the Hold 
Loop Key number (1 through 4) used by the particular 
attendant; e.g., the Access Code + 021 (Attendant 
number 02, Hold Loop Key number 1). 
To retrieve the held call, a station user must go from 
an idle on-hook condition to off-hook, and receive regu- 
lar dial tone. If the call in the accessed call location 
is a two-party (Le., locked loop) call, has already been 
retrieved, or has already been disconnected by the held 
party, the station user receives reorder tone after dial- 
ing the complete Attendant Call Hold Retrieve access 
code. 
Additionally, the Call Hold feature allows the attendant 
to page a party, and request the paged party to retrieve 
a held loop call. The paged party can retrieve the held 
call by dialing an announced retrieval code from any 
SATURN IIE EPABX station having the proper class- 
of-service. 
c. Camp-On 
This feature allows the attendant to extend a trunk call 
to a busy station. When this feature is invoked, the 
trunk party is automatically placed in a waiting mode 
while a call-waiting tone is directed to the busy station. 
The called party, upon hearing the call-waiting tone, 
can connect to the waiting call by going on-hook and 
being recalled, or by using the Call Hold - Flip-Flop 
(Broker) feature. A maximum of two trunk calls can be. 
camped-on to a busy station. 
d. Class-of-Call Exclusions - Key(s) 
The SATURN IIE EPABX attendant(s) can control cer- 
tain types of traffic incoming to the console(s) by oper- 
ating assignable exclusion keys corresponding to the 
type of call (incoming calls (INC), operator calls (OPR), 
and or recalls (RCL). 
e. Class-of-Call Exclusions - Programmed 
The SATURN IIE System can exclude certain types of 
traffic from designated attendant consoles via CMU 
procedures. Such types of calls may be incoming 
(INC), operator (OPR), and/or recalls (RCL). 
f. Conference 
This feature allows the attendant to establish a con- 
ference of up to seven parties (assignable via CMU 
procedures). The attendant gains access to a confer- 
ence circuit, and adds members to the conference by 
operating a Conference key. Status information is 
provided to the attendant by a LED located within the 
Conference key. A maximum of three Conference keys 
can be provided on the console. 
g. Extension of Calls 
The attendant may extend all types of incoming calls. 
Incoming trunk calls may be extended to a SATURN A30808-X5130-A120-l-8918 
Issue 1, May 1986 
IIE EPABX station, or to another trunk. Incoming sta- 
tion calls (dial “O”, attendant recall, etc.) may be ex- 
tended to a trunk or to another station. 
Inter-Console Calling and Transfer 
This feature allows an attendant at one attendant con- 
sole to call an attendant, or transfer a call to an atten- 
dant, at another attendant console. Each attendant 
console must be assigned a unique number. 
Locked Loop Operation 
This feature allows the attendant, who normally works 
in a switched-loop environment, to retain supervision 
or recall capability on any particular call by placing the 
call on an attendant loop rather than releasing it. While 
the loop is “locked,” its use is dedicated to that call, 
and may not be used for processing other calls. 
Four loop keys are used for locked-loop operation. The 
attendant “locks’ a call on the loop by depressing an 
idle loop key. This action simultaneously releases the at- 
tendant from the connection. The attendant is then able 
to process other calls. The attendant may lock any 
twoparty call on a loop, including station-to-station, station- 
to-trunk, trunk-to-station, and trunk-to-trunk calls. 
The attendant may reenter a locked loop connection 
by depressing the associated loop key. Before the at- 
tendant reenters the connection, conference tone is 
provided to the two talking parties. The attendant is 
then immediately connected in conference with both 
parties on the loop. Once the attendant has reentered 
the connection, the attendant may: 
Split one of the parties to talk privately by depress- 
ing the Source (SRC) or Destination (DEST) key. 
Release from the loop with the two other parties 
remaining connected on the loop. 
Release the locked loop connection (both parties 
released) by depressing the Release (RLS) key: 
As a customer-definable system option, the attendants may 
be denied the ability to reenter a locked loop connection held 
on a console unless specifically recalled by the station user. 
Secrecy is implemented by providing automatic splitting of 
the trunk party when the attendant enters the connection af- 
ter being recalled by the station. This action allows the sta- 
tion user to speak privately with the attendant. 
j. Override 
This feature allows the attendant, when connected to 
an incoming trunk call, to enter into an existing busy 
station-to-station or station-to-trunk connection and in- 
form the station user about the waiting trunk call. The 
Override feature is generally used to announce high- 
priority or emergency calls. 
A warning tone is provided to both parties before the 
conversation is overridden. The attendant can break 
into any established two-party call or three-way call, 
provided that no feature restricting attendant override 
is active (i.e., Attendant Override Security or Data Line 
Security).  
						

							A30808-X5130-A120-1-5918 
Issue 1, May 
1986 
k. 
m. Switched Loop Operation 
n. 
3.04 
a.  SATURN IIE EPABX 
Feature Descriptions 
Serial Calling 
This feature allows the attendant to connect an incom- 
ing trunk 
party to a series of stations, without having 
the incoming trunk party hang up and redial the at- 
tendant for each call. 
The attendant initiates a serial call by connecting the 
trunk party to the first desired station, and ““locking” 
the call on the attendant loop. When station discon- 
nect is detected, the SATURN IIE EPABX System au- 
tomatically places the trunk in the recall queue. 
A unique display of the recall appears on the alphanu- 
meric display. The attendant continues the serial call by 
answering the recall, then dialing the next requested sta- 
tion number and locking the call on the attendant loop. 
Special Overflow Answer Positions 
The console attendant can depress a special overflow 
key during high traffic conditions, and divert the over- 
flow of incoming calls to a Special Overflow Answer 
Position (SOAP). 
When the attendant depresses the overflow key, all calls 
presently in, or intended for, the incoming call queue that 
exceed a predefined threshold value are routed to the 
SOAP Additionally, incoming trunk calls that have wait- 
ed in the attendant incoming call queue beyond a 
predetermined period of time are routed to the SOAP 
The SOAP can be a ZUNA facility, SNAP position, ACD 
hunt group, pilot number hunt group, or an individual sta- 
tion. The SOAP can access station-related features in 
the normal manner. Handling of incoming trunk calls is 
accomplished by use of the station Call Transfer feature. 
This feature allows the attendant to extend an EPABX 
station or trunk call to another station or trunk by 
depressing the Attendant Release (ATT RLS) key. 
Depression of the ATT RLS key automatically releases 
the loop and allows the attendant to process other calls. 
The attendant is allowed to release from the call before 
the second party answers, either in the camp-on or in 
the ringing state. No call supervision is provided; 
however, a means for recalling unanswered calls on a 
timed basis is provided. 
Trunk Flash Capability 
The attendant console can be provided with a special 
key allowing the attendant to simulate a hookswitch flash 
to request toll operator assistance on outgoing calls. 
Recall Features 
Automatic Recall on Camp-On 
The attendant is automatically recalled if the attendant 
extends an incoming trunk call to a busy station, and 
the called party does not answer the waiting call with- 
in a preset time. The timing period is variable, and is 
assigned in customer memory by using a CMU proce- 
dure. A visual indication appears on the alphanumer- 
ic display consoles to identify the recall. b. Automatic Recall on Hold 
The attendant is automatically recalled on calls held 
by the attendant past a predetermined period of time. 
A visual indication appears on the console‘s alphanu- 
meric display to identify each type of recall. The tim- 
ing period is variable, and is assigned in customer 
memory by using a CMU procedure. 
C. Automatic Recall on No Answer 
In the SATURN IIE EPABX System, the attendant is 
au- 
tomatically recalled if a trunk call being processed has 
remained unanswered past a predetermined period of time. A visual indication appears on the console’s al- phanumeric display to identify a recall, thus allowing 
the attendant to respond appropriately. The timing peri- od is variable, and is assigned in customer memory 
by using a CMU procedure. 
d. Automatic Recall Redial 
When an attendant has been recalled by a station 
or 
trunk call that was originally extended by the attendant, the original destination of the call appears on the con- sole display. By activation of a single key on the con- 
sole, the attendant can reextend the call to the same destination without keying in the entire number. 
3.05 
a. Display Features 
Call Type Display 
The types of calls appearing at the attendant’s 
posi- tion are visually displayed, allowing the attendant 
answer each call with an appropriate verbal 
response. The display indicates whether the call is an Incoming, 
Recall, or Operator call. 
b. Called Extension Status Display 
The alphanumeric display indicates the following 
formation about the called station: 
BUSY - Attendant extended to a 
busy 
station. 
RINGING - Attendant extended to an 
idle 
CALL PICK-UP - 
CFWD RINGING - 
DATA PRIVACY - 
DONT DISTURB - station. 
Attendant extended to a station 
that is being picked up 
another station. 
Attendant extended to a call 
for- warded station; destination idle. 
Attendant extended to a busy data-private station. 
Attendant extended to a 
station which has activated Do-Not- 
Disturb. 
HUNT RINGING - Attendant extended to a 
busy 
station in a hunt group and the call hunted to an idle station 
that group.  
						

							SATURN IIE EPABX A30808-X5130-A120-l-8918 
Feature Descriptions Issue 1, May 1986 
LINE LOCKOUT - Attendant extended to a locked- 
out station. 
OUT OF SVC - Attendant extended to an out-of- 
service station. 
ACD RINGING - Attendant extended to a ACD 
group. console handset is plugged in but not processing calls 
(idle), the actual number of calls waiting to be answered 
is displayed on the alphanumeric display. The num- 
ber of calls waiting is numerically displayed by call type 
(i.e., Incoming, Recall, and Operator). The display is 
updated approximately every three seconds. 
i. Trunk Group Alphanumeric Display 
BY-OV - Attendant override of a busy 
station. 
CWBY - Attendant extended to a call for- 
warded station, destination busy. 
CFWD TO NTWK - Attendant extended to a station 
that is call forwarded to the pub- 
lic network. Arrangements can be made in customer memory to 
provide a trunk group alphanumeric display as part of 
the calling trunk display and called trunk number dis- 
play featuresThe trunk group alphanumeric display is 
customer-defined by the assignment of alphanumeric 
characters to represent the trunk type for each trunk 
group (i.e., INWATS for an incoming call via an INWATS 
trunk, LOCAL for an incoming call via a local CO, 
FX555 for an incoming FX trunk from exchange 555, 
etc.). Up to eight alphanumeric characters may be as- 
signed by the customer for each trunk group.  VACANT NUMBER - Attendant extended to a vacant 
number or code. 
c. Called Station Number Display 
When the attendant places a call to a SATURN IIE 
EPABX station, the extension number and class-of- 
service of the called station are displayed on the al- 
phanumeric display. 
d. Called Trunk Number Display 
When the attendant places an outgoing call, the trunk 
number and trunk group number of the connected 
trunk are displayed on the alphanumeric display. 
e. Calling Station Number Display 
When the attendant receives a station call, the exten- 
sion number and class of service of the calling station 
are displayed on the alphanumeric display. 
f. Calling Trunk Number Display 
When the attendant receives an incoming call, the 
trunk number and trunk group number of the connect- 
ed trunk are displayed on the alphanumeric display. 
g. Digital Clock Display 
The current time-of-day and date are displayed on the 
alphanumeric display when the console is idle and be- 
tween calls. When the console is busy, the attendant 
may obtain the time and date by depressing the TIME 
key. The time is displayed in hours and minutes in 
either a 1Bhour or 24hour format, depending on a 
preassigned system option. The attendant can also set 
the digital clock time and date from the console. 
h. Least Cost Routing Route Number Display 
For SATURN IIE EPABX Systems provided with the 
LCR feature, a visual display of the route taken by the 
attendant completed outgoing calls is provided to the 
attendant. The display is provided to the attendant 
upon completion of dialing the public network number. 
i. Numerical Call Waiting Display 
Between calls and during periods when the attendant 
3-4 3.06 
a. 
b. 
3.07 
a. 
b. , 
Direct Access Features 
Direct Trunk Access 
This feature allows the attendant to select and access 
individual trunk circuits. Access to a specific trunk is 
made by dialing a unique access code, the trunk group 
number, and the trunk member number. After the trunk 
is seized, the attendant can place a call over the trunk. 
Direct Trunk Group Access 
This feature allows the attendant to access a trunk 
group by depressing a key rather than dialing an ac- 
cess code. 
Control Features 
Attendant Control of Station Dial Restrictions 
This feature allows the attendant to temporarily change 
the class-of-service (COS) of individual stations via the 
attendant console. The temporary COS may either res- 
trict or add to existing features established by the origi- 
nal COS. 
The attendant activates the feature by keying an ac- 
cess code. The attendant is prompted to key the sta- 
tion extension number and the temporary COS 
number. A confirmation tone is returned to the atten- 
dant. The attendant releases the call and the console 
display and operation return to normal. 
The temporary COS can be cancelled and the origi- 
nal COS reinstated by keying a cancellation access 
code, and the extension number of the changed Sta- 
tion. When the station extension number is keyed, the 
original COS is reinstated and a confirmation tone is 
returned to the attendant. 
Control of Facilities 
This feature allows the attendant to gain control of a 
system facility in order to regulate when station users 
may or may not gain access to that facility. The atten-  
._ 
_’ 
dant gains control of a facility by depressing a preas-  
						

							SATURN IIE EPABX 
Feature Descriptions A30808-X5130-A120-l-8918 - 
Issue 1, May 1986 
3.08 
a. 
b. 
3.09 
a. 
b. signed key. One or more keys can be assigned on the 
attendant console to control each of the following: trunk 
groups, voice paging zones, dial dictation equipment, 
&port conference circuits (Meet-Me Conference and 
Station Controlled Conference), and code calling. When 
a station user dials an access code or activates a fea- 
ture button on an SDT corresponding to a facility that 
is under attendant control, the call is routed to the at- 
tendant. Once answered, access to the desired facili- 
ty is provided at the attendant’s discretion. 
An LED located within each control key provides the 
status of the associated facility. A dark LED indicates 
the facility is not under attendant control at this time 
and a lighted LED indicates the facility is presently be- 
ing controlled by the attendant. 
Control of Station Message Detail Recording Facilities 
The SMDR feature allows trunk group calls to be selec- 
tively recorded. This feature is enabled via a CMU 
procedures. The recording of calls on these trunk 
groups can also be deactivated and reactivated by the 
attendant. 
Night Service Control 
Placing the SATURN IIE EPABX system in the night 
service mode is performed by the attendant depress- 
ing the NIGHT key on the console. When multiple con- 
soles are provided, all attendants must depress the 
NIGHT key before the SATURN System goes in night 
service. Refer to the system features, “Assigned Night 
Answer” and “Zoned Universal Night Answer.” 
Volume Control Features 
Volume Control - Audible Alert 
The attendant may adjust the volume of the audible 
alerting device by using a rotary volume control knob 
located on the console. The alerting device is used to 
signal the attendant of all incoming calls, recalls, and 
the occurrence of minor system alarms. 
Volume Control - Audio 
This feature allows the attendant, by depressing a con- 
sole key, to increase the voice level by a fixed gain on 
the receive portion of the voice connection. The voice 
gain may be cancelled any time during the call by the 
attendant depressing the same button a second time; 
otherwise the gain is automatically cancelled when the 
attendant releases from the call. 
System Status Features 
Alert Busy Attendant Indication 
Calls directed to an attendant who is busy handling 
another call generate a single burst of tone in the at- 
tendant’s headset/handset. This tone alerts the atten- 
dant to the other incoming call(s). 
Call Waiting Indication 
A call waiting LED on the attendant console provides 
the attendant with a visual indication that calls are wait- 
C. 
d. 
3.10 
a. 
b. ing to be answered. The call waiting LED lights stead- 
ily when a preset number of calls are waiting to be 
answered. The LED flashes when the number of calls 
waiting reaches a second preset number; when the 
LED is dark, no calls are waiting. 
Minor Alarm Identification 
When a minor alarm condition occurs, the MIN ALM 
LED lights. Failures causing a system minor alarm con- 
dition can be displayed by the attendant depressing 
the Minor Alarm (MIN ALM) key. Depression of the MIN 
ALM key displays the most recent alarm condition. Ad- 
ditional depressions of the minor alarm key display ad- 
ditional alarm causes, if present. Each minor alarm 
display consists of the alarm type (e.g., line/trunk unit 
shelf, memory parity, fuse failure, etc.), the failing 
equipment location, and the date and time of the 
failure. 
Trunk Group Indicators 
A group of 24 LEDs are provided on the attendant con- 
sole. The LEDs are assigned to reflect the busy/idle 
condition of trunk groups i-24, respectively. The LED 
states reflect the following conditions: 
1. Steadily lit -All trunks in the associated trunk group 
are busy. 
2. Flashing - The number of busy trunks in the as- 
sociated trunk group has reached or exceeded a 
preset threshold. The threshold limit is assigned 
via a CMU procedure. 
3. Dark-The number of busy trunks in the associat- 
ed trunk group has not exceeded the threshold 
limit. 
Busy Verification Features 
Busy Verification of Station Lines 
The attendant may verify whether a station line is busy, 
idle, or in an out-of-service (lockout) state by keying in 
the station number from the attendant console. The 
system responds with ringback tone and a display on 
the console that correlates with a console-to-station call 
if the station is idle. If the station is busy, the attendant 
receives busy tone and the display indicates the sta- 
tion number, class of service, and other call informa- 
tion pertaining to that connection, including the station 
or trunk number of the other party. If the station is out 
of service (lockout), the display indicates this condition. 
Busy Verification of Trunks 
This feature allows the attendant to determine the 
busy/idle status of a specific trunk (CO,FX, tie trunk, 
etc.) without bridging to the trunk. Busy verification of 
a trunk is performed by the attendant dialing a unique 
access code and the trunk group number followed by 
the trunk group member number. If the trunk is busy, 
the attendant hears busy tone and receives a display 
identifying the trunk group/number (e.g., 05/03) and the 
connected party (e.g., extension 1219). If the trunk is 
idle, the attendant hears dial tone and receives a dis- 
play identifying the connected trunk. 
3-5 (3-6 blank)  
						

							SATURN IIE EPABX 
Feature Descriptions 
SECTION 4.00 STATION FEATURES 
4.01 Station Overview 
This section of the practice describes those features that are 
related to single-line telephones (rotary and DTMF dialing). 
Some of these features are also related to the attendant con- 
sole and the SDT Following the title of each feature descrip- 
tion is one or more codes in parentheses which denote the 
type of instrument(s) to which the feature applies. Table 4.00 
lists these codes and their definitions. 
Table 4.00 Station instrument Codes Used in This Practice 
1 CODE 
I 
SLT 
:. J 
1 Al-l- 
SDT INSTRUMENT 
Single Line Telephone 
Attendant Console. 
An asterisk (*) following ATT indicates a 
button can be assigned to the console to 
simplify feature operation. 
Siemens Digital Telephone. 
An asterisk (‘) following SDT indicates a 
button can be assigned to the SDT to sim- 
plify feature operation. 
4.02 General Features 
a. Dial Access to Attendant (SLTSDT) 
Station users may dial the feature access code as- 
signed for general attendant service or dial a discrete 
attendant extension for a specific attendant. 
b. Distinctive Ringing (SLTSDT) 
Several types of distinctive ringing patterns are provid- 
ed to allow SATURN IIE EPABX station users to distin- 
guish between the different types of incoming calls. 
The ringing patterns are: 
1. One-burst ringing - Identifies an incoming call from 
another station served by the SATURN IIE EPABX 
System. 
2. Two-burst ringing - Identifies an incoming trunk call 
(CO, FX, WATS, DID, Tie trunks) and attendant- 
extended trunk calls. 
3. Three-burst ringing - Identifies calls initiated by in- 
ternal call queuing -callback, outgoing call queu- 
ing - callback, station-controlled conference recall 
to conference master, call transfer security recall, 
automatic callback on held calls, executive inter- 
com calls (SDT only), and automatic intercom calls 
(SDT only). 
c. DTMF Dialing (SLT) 
DTMF dialing allows SLTs equipped for tone dialing to 
be used with the SATURN IIE EPABX System. 
d. Immediate Ringing (SLTSDT) 
Immediate ringing is provided on all calls to stations 
within the SATURN IIE EPABX System. The called sta- A30808-X5130-A120-l-8918 
Issue 1, May 
1986 
e. 
4.03 
a. 
b. 
C. 
d. 
e. 
f. tion rings immediately without the need for waiting 
through the silent period of a ringing cycle. 
Rotary Dialing (SLT) 
Rotary dialing allows SLTs equipped with a rotary 
dial 
to be used with the SATURN IIE EPABX System. 
Hold Features 
Automatic Callback on Held Call (SLTSDT) 
A trunk call that remains on hold beyond a predefined 
period of time is automatically recalled to the station 
that 
held the call or to the attendant (according to a pre- 
assigned system option). The predefined period of time 
is a nominal five minutes but variable via CMU proce- dures. The automatic callback applies only to trunk calls 
placed on hold via the Call Hold, Call Park, Manual 
Hold, 
and Exclusive Hold features. If the system is optioned 
to route the held call to the station instead of to the 
at- 
tendant and the callback goes unanswered for a prede- 
fined period of time (18 seconds nominal also variable 
via CMU procedures) or the station to be recalled is 
busy (possible only for the call hold and call park recalls), the recall is routed to the attendant recall queue. 
Call Hold (SLTSDT’) 
This feature allows a station user to place any call 
on 
hold and hang up without losing the call. After hold- 
ing the call, the user may originate or receive other 
calls on the same line and alternate between the two 
calls (holding one call while speaking to the other). 
Call Hold - Flip - Flop (Broker) (SLTSDT’) 
This feature allows a station user receiving a call wait- 
ing tone to place the call on hold and immediately 
es- 
tablish a connection to the waiting call. When no call 
is waiting, this feature allows the user to place any es- 
tablished call on hold and originate another call on the 
same line. In either case, the user can return to the 
held call or alternate between the two calls (holding 
one call while speaking to the other). 
Call Park (SLT,ATT*,SDT*) 
This feature allows a station user to place a station 
or 
trunk call on “system hold” (referred to as “parked”) and 
return to the parked party from the same station or from 
another SATURN IIE station. A maximum of 10 call park 
locations are available in the SATURN IIE EPABX. 
Consultation Hold (SLTSDT’) 
This feature allows a station user to place a call on hold 
and consult with another party on the same line. After 
consulting with the other party, the user may remain 
offhook and be automatically connected to the origi- 
nal party when the consulted party hangs up. 
Hold to Attendant (SLTSDT) 
This feature allows trunk calls held for station transfer 
security to be routed to the attendant instead of the 
transferring station.  
						

							SATURN IIE EPABX 
A30808-X5130-A120-l-8918 
Feature Descriptions 
Issue 1, May 1986 
4.04 Transfer Features 
a. Call Transfer (SLTSDT’) 
This feature allows a station user engaged in a two- 
party talking connection to transfer the other party to 
another destination. The following types of transfers 
are allowed: conference master can add members, remove mem- 
bers, leave the conference to consult with a conferee 
privately, or call the attendant. If the conference master 
releases from the conference, the position of confer- 
ence master can be obtained by any station conference 
member. 
. 
station-to-station 
l trunk-to-attendant 
. 
station-to-trunk 
l trunk-to-trunk. The maximum number of parties allowed in the con- 
ference is seven. However, the attendant can enter the 
conference as an eighth party. The number of trunk 
parties allowed in the conference is variable (maximum 
of three) and set by a CMU procedure. 
Trunk-to-trunk transfers are allowed only when the 
trunkto-trunk connection option is assigned and call 
disconnect supervision is provided on at least one of 
the trunks. All transfers are allowed in the ringing-state. 4.06 
a. Queuing Features 
Call-Waiting Indication (SLTSDT) 
b. Call Transfer Security (SLTSDT) 
If a trunk call is transferred from one station to another 
and the second station does not answer within a 
predetermined time interval, the SATURN IIE EPABX 
recalls the held party to the station that originally trans- 
ferred the call or to the attendant recall queue, depend- 
ing on the pre-assigned system option. This facility also 
protects against lost trunk calls due to the improper 
utilization of transfer routines by station users. A call-waiting tone is directed toward a busy station 
upon activation of the Internal Call Queuing - Stand- 
by, Executive Override - Automatic, or Attendant 
Camp-On features. The call-waiting tone notifies the 
called party that a call is waiting to be answered. 
Distinctive call-waiting tone signals are provided to in- 
dicate whether the call is from a station or trunk. A sin- 
gle burst of tone represents a waiting-station call and 
a double burst of tone represents a waiting-trunk call. 
Call waiting is denied and busy tone is returned to the 
calling station if the called station is not in a two-party 
connection. 
c. Call Transfer with Automatic Camp-On (SLTSDT) 
This feature, when used in conjunction with the Call 
Transfer and Internal Call Queuing-Standby features, 
allows a station user to transfer an outside call to a busy 
station. The outside call is camped-on to the busy 
station. The call waiting indication is provided upon initial 
camp-on of the station. If the called station user does 
not answer the waiting call within a predefined time 
(nominal 10 seconds), a second tone is directed toward 
the called station. The delay interval for the second 
tone is variable via a CMU procedure. 
4.05 Conference Features 
b. Internal Call Queuing - Callback (SLTSDT) . 
a. Add-On Conference (SLT,SDT*) 
This feature allows a station user to add a third party 
to an existing two-party connection. The three-party 
conference can consist of two stations and one trunk 
or two trunks and one station. This feature allows a station user, after dialing a busy 
station, to wait in a queue and be called back when 
the station becomes idle. 
b. Meet-Me Conference (SLT,AlT,SDT’) 
The meet-me conference is prearranged by station 
users, who dial an access code to be connected to the 
conference circuit. Trunk conferees are connected to 
the conference circuit by the attendant. A conference 
tone is heard by all connected conferees as each new 
conferee enters the conference. A maximum of seven 
parties can be connected in the conference at any one 
time, plus the attendant. The number of trunk parties 
allowed is variable (maximum of three) and set by CMU 
procedures. A station user that encounters a busy tone after dial- 
ing a busy station number can establish an automatic 
callback condition by remaining off-hook until the busy 
tone changes to low tone. The user can then go on- 
hook. When both the called station and the activating 
station become idle, the activating station is rung. Upon 
answering, the called station is rung. A talking connec- 
tion is made when the called station user answers. 
While the automatic callback is active, the activating 
station user may receive or originate other calls. The 
automatic callback can be cancelled at any time by di- 
aling a cancellation code. 
c. Station-Controlled Conference (SLTSDT) 
This feature allows a station user to access a confer- 
ence circuit and progressively add internal and/or ex- 
ternal parties to the conference connection without the 
assistance of an attendant. The station user that 
originates the conference is the conference master. The The SATURN IIE EPABX System can support up to 80 
stations simultaneously while waiting for a callback via 
the Internal Call Queuing - Callback and Outgoing Call 
Queuing - Callback features. A station may be in only 
one callback queue at any one time. 
C. Internal Call Queuing - Standby (SLTSDT) 
This feature allows a call to a busy station to be held 
waiting in a special standby queuing mode. While in 
4-2  
						

							SATURN IIE EPABX 
Feature Descriptions A30808-X5130-A120-l-8918 
issue 1, May 1986 
the standby queuing mode, the calling party is provid- 
ed with special ringback tone while a call waiting tone 
is directed toward the busy station user. The busy sta- 
tion user may connect to the calling party either by go- 
ing on-hook and being recalled or by using the Call 
Hold - Flip - Flop (Broker) feature. This feature is 
provided to a station on an automatic originat- 
ing/terminating or manual originating basis. 
1. Automatic Originating -A station assigned this type 
of standby queuing is automatically placed in the 
standby queuing mode immediately after originat- 
ing a call to any busy internal station. 
2. Automatic Terminating - A station assigned this 
type of standby queuing receives a call-waiting sig- 
nal on any call attempting to terminate on the user’s 
station when the user is busy on another call. 
3. Manual originating - This type of standby queuing 
is provided as an additional procedure option for the 
Internal Call Queuing - Callback feature. After di- 
aling a busy station and receiving busy tone, the 
user can establish a standby queuing condition by 
listening to busy tone until busy tone changes to a 
steady low tone and then to special ringback tone. 
Once the special ringback tone is heard, a call- 
waiting tone is applied toward the busy station which 
notifies the busy party of a waiting call. 
The activating station user may convert from a 
standby queuing to an automatic-callback condition 
at any time by going on-hook. Refer to the Internal 
Call Queuing Callback feature for further details. 
d. Outgoing Call Queuing - Callback (SLT,AIT,SDT) 
This feature allows a station user, after dialing a busy 
outgoing trunk group, to wait in a queue and be called 
back when a trunk in the trunk group becomes availa- 
ble. The queue is handled on a first-in first-out basis. 
A station user that encounters a busy tone after dial- 
ing a trunk group access code can invoke the Outgo- 
ing Call Queuing Callback feature by remaining 
off-hook until busy tone changes to low tone and then 
returning on-hook. When a trunk becomes available 
and the user is next in queue, the SATURN IIE EPABX 
System automatically calls back the station user. The 
station user can complete the calf originally attempt- 
ed by going off-hook, listening for dial tone, and dial- 
ing the desired outside destination number. 
While automatic callback is active, the activating sta- 
tion user may receive or originate other calls. The au- 
tomatic callback can be cancelled at any time by 
dialing a cancellation code. This feature provides the 
attendant with the additional capability of extending a 
callback to an SLT or SDT party connected on the con- 
sole. Also, when the attendant is in the queue, the at- 
tendant is given priority over SLT and SDT calls. 
Each SLT and SDT is allowed only one callback queue 
request at any one time. Each attendant is allowed up 
to five queue requests. 
e. Outgoing Call Queuing - Standby (SLT,AlT,SDT) 
This feature is an extension of the Outgoing Call Queu- 
ing - Callback feature. With Outgoing Call Queuing - Standby, instead of going on-hook to be called back 
when a trunk becomes available, the station user is 
allowed to wait off-hook in a standby queuing mode 
and listens to silence or music, if provided. When a 
trunk becomes available, the station is connected au- 
tomatically to the trunk. The user may convert from 
standby queuing to callback queuing at any time by 
going on-hook. Refer to the Outgoing Call Queuing - 
Callback feature. 
The call-waiting indication is provided upon initial cam- 
pon of the station. If the called-station user does not 
answer the waiting call within a preset time interval 
(nominal 10 seconds), a second tone is directed toward 
the called station. The delay interval for the second 
tone is variable via a CMU procedure. 
f. Call Waiting - Originating 
This feature permits stations having the proper class- 
ofservice to have originating call waiting service. When 
a station with this feature directs a call to a busy sta- 
tion, the calling party is “camped-on” to the busy sta- 
tion in a call waiting state. This occurs regardless of 
whether the called station is classmarked for call wait- 
ing or not. A call waiting indication is directed to the 
busy station user. If the busy station is a member of 
a hunt group, hunting is attempted before camp-on is 
applied. 
g. Call Waiting - Terminating 
Assigned on a per-station basis and working in con- 
junction with the system’s camp-on facilities, this fea- 
ture permits a given station to receive any type of call 
waiting indication. When a call is directed to a busy 
station with this feature, the calling party is “camped- 
on” to the busy station in a call waiting state. A call 
waiting indication is directed to the busy station user. 
If the busy station is a member of a hunt group, hunt- 
ing is attempted before camp-on is applied. If the call- 
ing party is a station, Direct Inward System Access 
(DISA) trunk, or tie trunk, special audible ring tone is 
connected to the calling party while the call is in the 
waiting mode. If the calling party is a Direct Inward Di- 
aling (DID) trunk, audible ring tone is connected to the 
calling party while the call is in the waiting mode. This 
feature is allowed only if the called station user is in 
a stable two-party talk state. Call Waiting is denied if 
the call is in a transient state. If denied call waiting, 
the calling party receives busy tone. 
4.07 Call Forwarding Features 
a. Call-Forwarding - All Calls (SLTSDT’) 
This feature allows a station user to have all incoming 
calls terminating at the user’s station, forwarded to 
another station or to the attendant console. As a 
reminder that call forwarding is activated, the forward- 
ing station hears one short burst of ringing each time 
a call is forwarded. The station that originated call for- 
warding may continue to originate other calls while call 
forwarding is in effect. 
If a call is forwarded to a member of a hunt group that 
is busy, the system hunts for the first idle member in 
4-3  
						

							SATURN IIE EPABX A30808-X5130-A120-l-8918 
Feature Descriptions issue 1, May 1986 
that hunt group. If no idle member is found, the Camp- 
On, Call Waiting, or Automatic Callback features may 
be applied on the FWD-TO station. A station within the 
hunt group that has this feature in effect is skipped dur- 
ing hunting. If the station is called direct (not part of 
a hunt sequence) the call is forwarded as described 
in the above paragraph. 
Activation of the Call Forwarding - All Calls feature via 
SDTs is performed on a per-line basis. 
b. Call Forwarding - Busy Line (SLTSDT’) 
This feature allows a station user to have all incoming 
calls terminating at the user’s station, forwarded to 
another station or to the attendant when the station is 
busy. If the station that has the Call Forwarding Busy 
Lines feature in effect is idle, calls to that station are 
completed as usual. If the forwarded-to-station is busy, 
call forwarding does not occur. 
If a call is forwarded to a member of a hunt group that 
is busy, the system hunts for the first idle member in 
that hunt group. If no idle member is found, the Camp- 
On , Call Waiting or Automatic Callback features may 
be applied on the FWD-TO station. A station within a 
hunt group that has this feature in effect is skipped dur- 
ing hunting. 
If the station is called direct (not part of a hunt se- 
quence) the call is forwarded as described in the above 
paragraph. Both the Call Forwarding - Busy Lines fea- 
ture and the Call Forwarding - No Answer feature can 
be active from the same station at the same time; 
however, the forwarded-to station must be the same. 
Activation of the Call Forwarding - Busy Lines feature 
via SDTs is performed on a per-line basis. 
c. Call Forwarding - Fixed (SLTSDT) 
This feature allows a station user to have incoming calls 
forwarded to a fixed location if the called station is busy 
or does not answer. When Call Forwarding - Secretarial 
is assigned, all calls are forwarded. A station can have 
Fixed or Secretarial Call Forwarding, but not both. For 
station users allowed to access a Voice Mail System, 
it is necessary that this feature be assigned to the 
user’s class-of-service. 
The station user activates Call Forwarding - Secretar- 
ial by dialing the Call Forwarding - Fixed access code. 
Call Forwarding - Fixed is an option, assignable by 
CMU, via STNASSN CMU procedure. Calls to the sta- 
tion are then forwarded to the designated station. 
If Call Forwarding - Fixed is assigned and the station 
user activates one of the other call forwarding features 
(e.g., Call Forwarding -All Calls) the new selected fea- 
ture will take precedence over Call Forwarding - Fixed. 
Call Forwarding - Secretarial is cancelled by the user 
dialing a cancellation code. 
d. Call Forwarding - No Answer (SLT,SDT’) 
This feature allows a station user to have all incoming 
calls forwarded to another station or to the attendant when a call directed to that station remains unanswered 
for a preset time interval (nominal 18 seconds). 
If a call is forwarded to a member of a hunt group that 
is busy, the system hunts for an idle member in that 
hunt group. If no member is found, the forwarding sta- 
tion continues to ring for another no-answer time in- 
terval. At the end of the time interval, the forwarding 
process is attempted again. A station within a hunt 
group that has thus feature in effect is skipped during 
hunting. If the station is called direct (not part of a hunt 
sequence) the call is forwarded, as described in the 
above paragraph. 
Both the Call Forwarding - No Answer feature and the 
Call Forwarding - Busy Lines feature can be active 
from the same station at the same time. However, the 
forwarded-to station must be the same. Activation of 
the Call Forwarding - Busy Line feature via SDT is per- 
formed on a per-line basis. 
e. Call Forwarding - Return (SLTSDT) 
This feature allows a station user that has received a 
forwarded call to transfer the call to the station from 
which call forwarding is active. The operation of this 
feature is identical to the feature “Call Transfer” ex- 
cept instead of dialing the forwarding-station number, 
the user dials the Call Forwarding - Return feature ac- 
cess code. 
f. Call Forwarding - Secretarial (SLTSDT’) 
This feature allows’s station user to have all incoming 
calls terminating at the user’s station, forwarded to a 
pre-assigned station. 
A station user activates this feature by dialing the Call 
Forwarding - Fixed feature access code. 
Calls to the station- are then forwarded to the desig- 
nated station. As a reminder that the Secretarial Inter- 
cept feature is activated, the station user hears one 
short burst of ringing each time a call is forwarded. Call 
Forwarding - Secretarial is canceled by the user dial- 
ing a Call Forwarding - Fixed cancellation code or Call 
Forward cancel code. 
Activation of the Call Forwarding - Secretarial feature 
via SDTs is performed on a per-line basis. 
g. Call Forwarding to Public Network (SLTSDT) 
This feature allows a station user to have all incoming 
calls terminating at the user’s station, forwarded to an 
“outside” directory number. While call forwarding is ac- 
tivated, the forwarding station receives one short burst 
of ringing for each incoming call to remind the user 
that forwarding is in effect. 
The station user that activated call forwarding may con- 
tinue to originate other calls while call forwarding is 
in effect. 
Activation of the Call Forwarding to Public Network fea- 
ture via SDTs is performed on a per-line basis. 
4-4  
						

							SATURN IIE EPABX 
Feature Descriptions 
4.08 Call Pickup Features 
a. Call Pickup - Directed (SLTSDT”) 
This feature allows a station user to answer any ring- 
ing station within the SATURN IIE EPABX System by 
dialing an access code and then the station number 
of the ringing station. The feature is usually limited by 
its nature to areas where the station to be picked up 
can be observed either by a positive audible indica- 
tion or a visual means (a local ringing indicator). 
Any number of stations are capable of being provided with 
the Call Pickup - Directed feature. 
b. Call Pickup - Group (SLT,SDT*) 
This’feature allows a station user to answer an incom- 
ing call that is ringing at another station within a prede- 
fined pickup group by dialing an access code. The 
pickup group consists of a group of stations, general- 
ly within hearing distance of ringing, for which any ring- 
ing station may be answered by any group member. 
The SATURN IIE EPABX System is capable of providing any 
required number of pickup groups. The maximum number 
of stations allowed in a pickup group is 30. 
4.09 Speed Calling Features 
a. Last Number Redial (SLT,SDT*) 
This feature allows a station user to have the last num- 
ber dialed from the user’s station automatically redi- 
aled, by dialing an access code. This feature is useful 
when the user has dialed a busy destination and 
desires to make the call at a later time without having 
to redial the full number. 
b. Speed Calling - Group (SLT,An,SDT’) 
This feature allows station users to reach frequent- 
lycalled numbers normally associated with outgoing 
trunk calls by dialing abbreviated dial codes instead 
of full numbers. 
Each abbreviated code consists of an access code and 
a two digit number associated with the external num- 
ber. Speed calling codes are established and main- 
tained via CMU procedures. The abbreviated codes 
can be dialed from any station assigned the Speed 
Calling - Group feature. The SATURN IIE EPABX Sys- 
tem has the capability of providing up to four speed 
calling groups and storing in memory a maximum of 
64 frequently-called numbers per group. Each num- 
ber can be a maximum of 18 digits long. 
c. Speed Calling - Individual (SLTSDT’) 
This feature allows a station user to reach frequent- 
lycalled number by dialing abbreviated dial codes in- 
stead of full numbers. The station user provided with 
the Speed Calling - Individual feature programs the 
numbers into system memory from the user’s station 
set. The abbreviated codes can be dialed only from 
the station set at which they were programmed. 
The SATURN IIE EPABX System has the capability of 
providing the Speed Calling - Individual feature to a A30606X5130-A120-l-B918 
Issue 1, May 1986 
maximum of 128 stations. A maximum of 10 frequently- 
called numbers can be programmed from each 
station. Each number can be a maximum of 18 digits long. 
NOTE: The Jr. DYAD provides an inherent Speed Dial 
fea- 
ture button which stores in its own memory a maxi- 
mum of 10 frequently-called numbers. Each number 
can be a maximum of 25 digits long. 
4.10 
a. 
b. 
C. 
Station Hunting Features 
Pilot Number Access (SLTSDT) 
This feature allows a station user to dial a pre-assigned 
pilot number and automatically be connected to an 
idle 
station within a pre-assigned hunt group. Station hunt- 
ing occurs only when the hunt group is accessed via the pilot number. The pilot number is a number that 
is not assigned to a station. Pilot number hunting 
searches through a prearranged group for an idle 
sta- tion from the first assigned designated station in the 
group to the end of the group. The call is completed 
to the first idle station encountered. If all stations 
are busy, busy tone is heard. Stations within a pilot hunt 
group can be called directly by dialing the normal as- signed extension number, in which case no hunting 
occurs. 
Station Hunting - Busy Advance 
This feature allows the system to search for an idle 
sta- tion in a hunt group if the station called is busy. The 
feature is activated when a call is made to a busy sta- tion within a hunt group. If the station is busy, the sys- 
tem only checks the class-of-service of the hunt group 
member who was called and proceeds through the group as if each member in the hunt group had the 
same class-of-service as the member to whom the call 
was made. 
This feature is selected by setting the Busy Advance 
classmark (HUNTBUSY) in the station Class-of-Service 
(COS). 
In a system where neither Busy Advance (HUNTBUSY) 
nor No Answer Advance (HUNTNOANS) classmarks 
are set, the system performs both functions. If HUNT 
BUSY alone is set within COS, the HUNTNOANS 
func- tion is deleted. If HUNTNOANS alone is set within COS, the HUNTBUSY function is deleted. If both class- 
marks are set, both functions will be performed. 
Station Hunting - Circular (SLTSDT) 
An incoming call to a busy station assigned to a 
circu- 
lar hunt group causes the SATURN IIE EPABX Sys- tem to progressively search for an idle station within that hunt group. The hunting sequence starts with the called station and ends after all stations in the hunt 
group are checked, thus completing the call to the first 
idle station encountered. If all stations are busy, busy 
tone is heard. 
If a call is forwarded to a member of a circular 
hunt 
group that is busy, the system hunts for the first idle member in that hunt group. If no idle member is found 
and the Call Forwarding - No Answer feature is in