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Smart Technologies Projector LightRaise 40wi User Manual

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    							YouneedaPhillipsNo.2screwdriverandaflatscrewdrivertocompletetheseprocedures.
gToremovetheoldlampmodule
1.Waitatleast30minutesfortheprojectortocooldown.
2.Disconnectthepowercablefromtheprojector.
3.Removethelampcoverfromtheprojector,andthenputitinasafeplace.
T I P
Ifthecoverisdifficulttoremove,insertaflatscrewdriverorsmallcoinintotheslotonthe
bottomofthelampcovertogentlyprythecoveropen.
4.UsethePhillipsscrewdrivertoloosenthetwocaptivescrewsfromthebottomofthelamp
module.
N O T E
Don’ttrytoremovethesescrews.Captivescrewscan’tberemoved,buttheymustbe
loosened.
5.Usethehandleonthebottomofthelampmoduletoslideitoutandremoveitfromtheprojector.
gToputthenewlampmoduleintotheprojector
1.Removethenewlampmodulefromitspackaging.
2.Carefullyplacethelampmoduleintotheprojectorusingthehandleonthetopofthemodule.
Holdthelampmoduleverticallyandguideitintoitsslot.Gentlypressthepowerendofthe
lampmoduleagainsttheprojectortoensurethepowerplugmakescontactwiththeprojector’s
powerreceptacle.
N O T E
Youshouldbeabletoplacethelampmoduleintotheprojectoreasilywithoutapplyingmuch
force.
3.UsethePhillipsscrewdrivertosecurethecaptivescrews.
C A U T I O N
Donotover-tightenthescrews.
4.Carefullyreplacethelampcover.
5.Connectthepowercabletothewalloutlet.
6.Puttheoldlampmoduleinasecurecontainer,andhandleitgentlyuntilyourecycleit.
C H A P T E R5
Maintainingyourinteractiveprojector
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    							gTofinishtheprojectorlampmoduleinstallation
1.Turnontheprojector.
2.Adjusttheprojectorimageifnecessary(seeAdjustingtheimageonpage22yf.
3.Accesstheservicemenutoresetthelamphours(seeResettingthelamphoursbelowyf.
4.Activatetheprojector’salerte-mailsandlampwarningsifthey’vebeendeactivated(seeE-mail
alertsonpage59andControlpanelonpage54yf.
Resettingthelamphours
Afteryoureplacethelampmodule,youneedtoaccesstheprojectorservicemenuandresetthelamp
hours.Topreventaccidentalerrors,onlyasystemadministratorshouldperformthisprocedure.
I M P O R T A N T
Alwaysresetthelamphoursafteryoureplacethelamp,becauselampserviceremindersarebased
onthecurrenthoursofuse.
gToresetthelamphours
1.Usingtheremotecontrol,pressthefollowingbuttonsquicklytoaccesstheservicemenu:
Down,Up,Up,Left,Up.
C A U T I O N
Donotadjustanysettingsintheservicemenuotherthanthoselistedinthisguide.Changing
othersettingscandamageoraffecttheoperationofyourprojectorandmayinvalidateyour
warranty.
2.ScrolldowntoLampHourReset,andthenpressOK.
BothLampHourvalues(StandardandEconomyyfresettozero.
C A U T I O N
Donotresetthelamphoursunlessyouhavejustreplacedthelampmodule.Resettingthe
lamphoursonanoldlampcandamageyourprojectorasaresultoflampfailure.
N O T E
You’reunabletoresettheDisplayHourvaluebecauseit’stherunningtotalofhoursthe
projectorhasbeeninuse.
3.PresstheMenubuttonontheremotecontrol.
C H A P T E R5
Maintainingyourinteractiveprojector
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    							TheSMART [Model]Settingsmenuappears.
4.SelecttoconfirmthatLampHourisresettozero.
C H A P T E R5
Maintainingyourinteractiveprojector
37
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    							Chapter6:Troubleshootingyourinteractive
projector
Determiningyourinteractiveprojector’sstatus40
Determiningifyourinteractiveprojectorisconnectedtoyourcomputer42
Determiningyourinteractivepen’sstatus43
Troubleshootingissueswithinteractivefeatures44
Interactivepenfunction44
Pointerbehavior44
Pointeraccuracy44
Double-clickfunction45
Resolvingimageissues45
Lossofsignal45
Partial,scrollingorincorrectlydisplayedimage46
Unstableorflickeringimage47
Unalignedprojectedimage47
Accessingtheservicemenu48
Retrievingyourpassword48
Resettingtheprojector48
Resolvingprojectorerrors49
Yourprojectorstopsresponding49
The“ProjectorOverheated,”“FanFailure”or“ColorWheelFailure”messageappears49
The“LampFailure”messageappears50
TheprojectorPowerandServicelightsareoff50
Troubleshootingaudioissues51
Microphonefunction51
Speakerstatic51
Locatingtheserialnumber51
Thischapterdescribeshowtotroubleshootyourinteractiveprojector.
Chapter6
39
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    							Determiningyourinteractiveprojector’sstatus
Theprojector’sstatuslightscanhelpyoudetermineitsstatus.Thetablebelowdescribesthevarious
statesoftheprojector.
N O T E
Interactivefeaturesalsodependonthepenstatus.
Projector
Powerlight
Projector
Servicelight
Projected
image
Interactive
features
Statusandrelated
troubleshooting
Normaloperatingstatuses
SolidgreenOffCorrectFullcontrol(if
thepenis
connectedto
theprojector
andaUSB
cableconnects
theprojector
andyour
computeryf
Thesystemisoperating
normally.
Ifimageorsoundissues
occur,seetheremaining
sectionsofthischapter
fortroubleshooting
information.
FlashinggreenOffNoneNoneThesystemisstarting
up.
SolidamberOffNoneNoneThesystemisin
Standbymode.
Flashing
amber
OffNoneNoneThesystemisentering
Standbymode.
Errorstatuses
SolidgreenOffIncorrectFullcontrol(if
thepenis
connectedto
theprojector
andaUSB
cableconnects
theprojector
andyour
computeryf
Thevideoinputisnot
fromthecomputer
connectedtothe
projector.Selectthe
correctvideoinput.
OR
There’sanissuewith
theprojectedimage.
SeeResolvingimage
issuesonpage45.
C H A P T E R6
Troubleshootingyourinteractiveprojector
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    							Projector
Powerlight
Projector
Servicelight
Projected
image
Interactive
features
Statusandrelated
troubleshooting
SolidgreenOffCorrectNoneThere’sanissuewith
theinteractivefeatures.
SolidamberFlashingredNoneN/AThere’sanissuewith
theprojectorlamp.
SeeThe“LampFailure”
messageappearson
page50.
OffFlashingredNoneNoneTheprojector’s
operatingtemperature
hasbeenexceeded.
SeeThe“Projector
Overheated,”“Fan
Failure”or“ColorWheel
Failure”message
appearsonpage49.
OffSolidredNoneN/AThere’sanissuewith
theprojector’sfanor
colorwheel.
SeeThe“Projector
Overheated,”“Fan
Failure”or“ColorWheel
Failure”message
appearsonpage49.
OffOffNoneNoneTheprojectorpower
cableisn’tproperly
connected.
OR
There’sanissuewith
themainspowersupply
(forexample,thecircuit
breakerisoffyf.
C H A P T E R6
Troubleshootingyourinteractiveprojector
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    							Determiningifyourinteractiveprojectoris
connectedtoyourcomputer
SMART Product Driversenablesyoutoviewinformationaboutyourinteractiveprojectorandcan
helpyoudetermineifyourinteractiveprojectorisconnectedtoyourcomputer.
gTodetermineifyourcomputerisconnectedtotheinteractiveprojector
1.Double-clicktheSMART Boardiconinyourcomputer’snotificationareaforcomputerswith
Windows®operatingsystems,ortheDockforcomputerswithMacoperatingsystem
software.
2.SelectSMART Settings.
TheSMART Settingswindowappears.
oIfyourinteractiveprojectorisconnectedtoyourcomputerandworking,thefollowingtext
appears:TheSMART Boardinteractivewhiteboardisworkingproperly.
oIfyourinteractiveprojectorisn’tconnectedtoyourcomputer,thefollowingtextappears:
NoSMART Boardsareconnected.
C H A P T E R6
Troubleshootingyourinteractiveprojector
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    							Determiningyourinteractivepen’sstatus
Usethetablebelowtodeterminethestatusofyourinteractivepen.
StatuslightDescription
GreenAmber
Flashing(0.3sec
off,1seconyf
OffPenisreadytouse.It'spointedattheprojectedimage
andconnectedwiththeprojector.Youcaninteractwith
contentiftheUSBconnectionbetweentheprojectorand
computerisworking.
OffFlashing(0.3sec
off,1seconyf
Theamberlightflasheswhenyou’reunabletointeract
withcontent.Itflashesinthefollowingscenarios:
lPenispointedawayfromtheprojectedimageand
notconnectedwiththeprojector.
lPenisstartingupandconnectingwithyour
projector.
lPenisunabletocommunicatewiththeprojector.
lTheprojectorisdisplayingthelogoscreenandnot
asourcevideoimage.
OffOnTheUSBcableisconnectedandthepenischarging.
OffFlashingslowly(1
secoff,1seconyf
Thepenbatterylevelislessthan20percent.
OffOffThepen’spowerswitchisoff.Ifthepenison,it’sbeen
inactivefor3minutesandisinsleepmode.
C H A P T E R6
Troubleshootingyourinteractiveprojector
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    							Troubleshootingissueswithinteractivefeatures
Ifyou’reexperiencingissueswiththeinteractivefeaturesofyourprojector,youcantroubleshootthe
followingcommonissues.
Interactivepenfunction
Beginbycheckingtheconnectionbetweenyourinteractiveprojectorandyourcomputer:
lEnsurethattheUSBcableisproperlyconnectedtoyourcomputer.
lEnsurethatyourcomputerdetectstheprojector.
lEnsurethatthepen’sbatteryischarged.
lEnsurethatthepen’sgreenstatuslightisflashingwhenyoupointitattheprojectedimageof
yourcomputer’sdisplay(notattheSMART logoscreenyf
Ensurethatyou’repointingthetipofthepenattheprojectedimageofyourcomputer’sdisplay(notat
theSMART logoscreenyfandthatnothingisblockingthepen’sopticalsensorlocatedinthetip.The
opticalsensormustbeableto"see"theprojectedimagefortheinteractivepentowork.
Ifsomethingisblockingtheprojectedimageandcreatingashadowonthesurface,theinteractive
penwon’tworkintheshadowarea.Whenyouwriteonthesurface,ensurethatyourbodydoesn’t
createashadowonthewritingarea.
EnsurethatInteractivefeaturesareOnintheon-screendisplay(OSDyfmenu.See
SMART SLR40wisettingsintheOSDmenu.
Ensurethatthepenisnotpairedtoanotherinteractiveprojector.Youcanreleasepenpairingby
followingtheinstructionsinAdjustingprojectorsettingsonpage13.
Pointerbehavior
Yourinteractivepenactslikeamousedeviceandallowsyoutointeractwithyourcomputer.Ifthe
computerconnectedtoyourinteractiveprojectorhasamouseconnectedtoitoratrackpad,you
mightexperienceerraticpointerbehavior.Useonemousedeviceatatimeandturnthepenoffwhen
you’renotusingit.
Pointeraccuracy
Theaccuracyofthepenandpointerisbasedonthepixellocationsoftheprojectedimage.Ifyour
computermodifiesthevideosignalbeforeitgoestotheprojector,thepointermightnotappearwhere
youpressthepen.Trythefollowingstepstoresolvetheissue:
C H A P T E R6
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