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Sony DPP FP30 User Manual

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Page 31

31 GB
Printing from a PC (PC mode)
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
When “Print preview” is checked in
step 8
The preview window is displayed.
Check the adjustment results and
then click “Print”.
Printing resumes.
Notes
• Never move or turn off the printer while it
is printing;  the print cartridge or paper
may become stuck.  If this happens, turn
the printer off and then on, and resume
printing from the beginning.
• The print paper may emerge a few times
during...

Page 32

32 GB
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Printing from other
application software
You can use a commercially-available
application software to print an image
from the DPP-FP30.  Select “DPP-FP30”
in the print dialog box and select the
print paper size in the page setup dialog
box.  For details in print settings, see
steps 8 and 9 on pages 27 and 30.
On “Borderless” setting in the “Paper
size” section
When using an application other than
the PictureGear Studio, an image...

Page 33

33 GB
Troubleshooting
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Tr oubleshooting
If trouble occurs
If you run into any problems using the printer, use the following guidel\
ines to solve
the problem. If the problem persists, consult your Sony dealer.
Power
Symptom
The printer
cannot be turned
on.
The printer
cannot be turned
off. Check
• Is the AC power cord
properly connected?
• Is the AC power adaptor
properly connected? Cause/Solutions
c
Connect one plug of the supplied AC...

Page 34

34 GB
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Symptom
I lost the supplied
CD-ROM and
want to obtain a
new one.
The printer
driver cannot be
installed.
Check
• Are you sure that you have
followed the installation
procedures correctly?
• Is another application
program running?
• Did you specify the CD-
ROM as the installation CD-
ROM correctly?
• Is the USB driver installed?
Connecting with a computer
Cause/Solutions
c Please download the printer driver from
the Customer support...

Page 35

35 GB
Troubleshooting
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Symptom
The printer
driver cannot be
installed.
The printer does
not respond to
the printing
order from the
PC.
Check
• Can you read the CD-ROM
with Explorer?
• Is there an anti-virus
program or other program
running on the system?
•
Did you log onto Windows
XP/2000 Professional using an
Administrator user account?
• Is an error message
displayed stating that an
error was detected in output
of documents via USB?
• Is...

Page 36

36 GB
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Symptom
An image is printed
with borders even if
I select borderless
print option.
An image is not
printed in correct
colors.
Preview image does
not reflect the print
settings in the
“Graphics” tab of
the “Sony DPP-
FP30 Properties”
dialog box.
Print quantity
specified in the
“Paper/Output”
tab of the “Sony
DPP-FP30
Properties” dialog
box does not take
effect. Check
• Are you using an
application software
other than
PictureGear...

Page 37

37 GB
Troubleshooting
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Symptom
Paper does not
feed.
The print paper
emerges during
printing in
process.
Printing
When you place print paper in the paper tray and start printing, paper f\
eeding
error may occur:  the printer does not feed paper; the printer may feed
overlapped paper; or the printer may feed paper diagonally.  If this occ\
urs, check
the items listed in the following symptom “Paper does not feed”.
Check
• Is the print paper...

Page 38

38 GB
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Printed results
Symptom
The printed
pictures are
inferior in
quality.Check
• Did you print preview
image data?
• Did you allow dust to get
on the print cartridge?
• Did you allow dust or
finger prints to get on the
printed surface?
• Did you use used print
paper?
• Did you use an AdobeRGB-
compliant digital camera,
not compatible with the
DCF 2.0, to shoot an image
in the AdobeRGB mode? Cause/Solutions
c  When a digital camera saves...

Page 39

39 GB
Troubleshooting
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Symptom
The picture
quality and
colors of the
image previewed
on the screen  of
the digital
camera differs
from those
printed.
The image
cannot be printed
fully in the print
range.
The image is
stretched
horizontally
when printed. Check
• Is the aspect ratio of the
image correct?
• Did you rotate the image
or add other process? Cause/Solutions
c
Because of differences in the phosphor
method or profiles of a monitor...

Page 40

40 GB
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Symptom
I cannot insert
the print
cartridge
smoothly.
The print
cartridge cannot
be removed.
The print paper
is not ejected.
Printing stops
midway. Check
• Is the ERROR indicator
flashing rapidly?
• Does the ERROR indicator
light?
• Is the ERROR indicator
flashing rapidly?
Others
Cause/Solutions
c If the print cartridge does not click into
place, remove it and then re-insert it.
Only when the ink ribbon is too slack to
be loaded,...
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