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Sony DPP FP95 User Manual

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    							D:\Printer\DPPFP85.95 series\IM\3285420121DPPFP85.95IM_GB\3285420121\3285420121DPPFP8595IM_GB\080C06.fm
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    DPP-FP85/FP95 3-285-420-12 (1)
    61 GB
        Printing from a PC
    You can use a commercially-available software 
    application to print an image from the DPP-
    FP85/FP95. Select “DPP-FP85” or “DPP-
    FP95” as a printer in the print dialog box, and 
    select the print paper size in the page setup 
    dialog box. For details of print settings, see   
    page 58.
    On the “Borderless Print” setting in 
    “Printer Features”
    When using an application other than the 
    Picture Motion Browser, an image might be 
    printed with borders even if you select “ON” 
    for  “Borderless Print” in “Printer Features” of 
    the “Sony DPP-FP85/FP95 Advanced Options” 
    dialog box.
    When you select the borderless print option, the 
    printing range information for borderless 
    printing will be supplied to the application. 
    Some applications, however, may arrange and 
    print the image with borders within the 
    specified range.
    If this occurs, do the following to print an 
    image without borders:
     When you can set the print range with an 
    application, set an image to be printed fully 
    within the available print range. For 
    example, select “Full page photo print” or a 
    similar option.
    Orientation setting
    Depending on the software application you use, 
    orientation may not change even if you change 
    portrait or landscape setting.
    With the Borders/Borderless setting of 
    the printer driver
    When the software application you use has 
    Borders/Borderless setting, we suggest you 
    select “ON” for “Borderless Print” in “Printer 
    Features” of the “Sony DPP-FP85/FP95 
    Advanced Options” dialog box as the printer 
    driver setting.Print quantity setting
    Depending on the software application you are 
    using, the print quantity setting of the 
    application  may have priority over the setting 
    specified in the printer driver dialog box.
    Printing from a commercially-
    available software application
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    Error messages
    If an error message appears
    If an error occurs, the following error messages may be displayed on the LCD screen. 
    Follow the process  described here to solve the problem.
    Printer
    Memory cards and external device
    Error messagesMeaning/Solutions
    Error occurred with printer. Turn it off 
    and on, then retry. (If this error occurs 
    often, read the manual.)cAn error has occurred with the printer. Unplug the AC 
    power cord of the printer, connect it again and then try 
    operating again. If this occurs again, consult with your 
    Sony dealer or Sony service facilities.
    Error messagesMeaning/Solutions
    No Memory Stick.
    (Similar messages for CompactFlash 
    card, SD Card, and xD-Picture Card, 
    and external device.)cA memory card or an external device is not inserted 
    into its slot. Or the external device is not connected. 
    Insert the memory card or an external device.  
    (.pages 15, 46)
    An incompatible Memory Stick is 
    inserted. 
    (Similar messages for CompactFlash 
    card, SD Card, and xD-Picture Card, 
    and external device. )cA memory card or an external device that the printer 
    does not support is inserted. Use a compatible memory 
    card or device. (.pages 80 to 82)
    No image file.cThere are no image files in the memory card or an 
    external device that the printer can handle. Connect a 
    memory card or device that contains images that can 
    be displayed with the printer.
    No DPOF filecThere are no DPOF-preset image files in the memory 
    card or an external device. Specify the print (DPOF) 
    mark with your camera.
    Cannot delete a protected image.cTo delete a protected image, cancel protection on your 
    camera.
    Cannot delete a DPOF image.cTo delete a DPOF-preset image, cancel the print 
    (DPOF) mark on your camera.
    Protected. Cancel protect then try again.cThe “Memory Stick” is write-protected. Release the 
    write-protection. 
    The Memory Stick is full.
    (Similar messages for CompactFlash 
    card, SD Card, and xD-Picture Card, 
    and external device.)cThere is no free memory space in the selected memory 
    card or an external device. Delete unnecessary images 
    or replace with a one having sufficient memory space.
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    DPP-FP85/FP95 3-285-420-12 (1)
    63 GB
       Error messages
    External devices and PictBridge-compliant devices
    Ink ribbon
    This Memory Stick has problem.
    (Similar messages for CompactFlash 
    card, SD Card, and xD-Picture Card, 
    and external device.)cAn error may have occurred. If these messages appear 
    frequently, check the memory card or an external 
    device status with another device.
    In case of an external device
    An external device might be write-protected. Release 
    the write-protection setting of the device you use. A 
    built-in memory of a digital camera may be write-
    protected. Write error in the Memory Stick.
    (Similar messages for CompactFlash 
    card, SD Card, and xD-Picture Card, 
    and external device.)
    Memory Stick Format Error
    Image editing will be completed. 
    Would you like to save the image?cA protected “Memory Stick” is inserted. To save or 
    edit the images with the printer, use the device you are 
    using to cancel protection.
    Error messagesMeaning/Solutions
    Incompatible USB device. Check 
    device’s USB settingcA USB device that the printer does not support may be 
    connected. Or, the USB settings of the connected 
    device may be incompatible. Refer to the operating 
    instructions of the USB device you are using.
    USB hub or device with built-in hub not 
    supported.cConnect the device directly to the printer or use a 
    device that does not contain a USB hub function.
    Write error in the External Device.cThe external device might be write-protected. Release 
    the write-protection setting of the device you are using. 
    The built-in memory of a digital camera may be write-
    protected.
    Error messagesMeaning/Solutions
    No ink ribbon. Insert P size ink ribbon 
    and press [PRINT].cThe ink ribbon is not inserted in the printer. Set the ink 
    ribbon into the printer. (.page 9)
    If “cleaning cartridge” is displayed, set the cleaning 
    cartridge. (.page 78)
    End of ink ribbon.cReplace the current ink ribbon with a new ink ribbon. 
    (.page 9)
    End of ink ribbon. Insert P size ink 
    ribbon and press [PRINT].
    Ink ribbon type incorrect. Insert P size 
    ink ribbon and press [PRINT].cSet an ink ribbon and print paper of the displayed size. 
    (.page 9)
    Error messagesMeaning/Solutions
    Continued
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    DPP-FP85/FP95 3-285-420-12 (1)
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    Print paper
    Error messagesMeaning/Solutions
    No paper tray. Insert paper tray 
    containing P size printer paper and 
    press [PRINT].cThere is no print paper in the printer.
    – The paper tray is not set in the printer.
    – The print paper is not set in the paper tray.
    – The print paper has run out.
    In any case, set the print paper in the tray and set the 
    paper tray into the printer. (.page 10) No print paper. Set the print paper for 
    the P Size and press [PRINT].
    Cleaning sheet is not placed. Set the 
    cleaning sheet and press [PRINT].cThere is no cleaning sheet in the paper tray. Insert the 
    cleaning sheet into the paper tray and set the paper tray 
    into the printer.
    Wrong print paper. Set the print paper 
    for the P Size and press [PRINT].cThe print paper and ink ribbon do not match. Check 
    the ink ribbon size actually loaded in the printer and set 
    the print paper for the identical size. (.page 9, 10)
    Paper jam. Remove Print Paper.cPaper has jammed. See “If paper jams” (.page 77) 
    and remove any jammed paper from the printer. If the 
    jammed paper cannot be removed, contact the Sony 
    service facilities.
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    							DPP-FP85/FP95 3-285-420-12 (1)
    65 GB
         Troubleshooting
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    Troubleshooting
    If trouble occurs
    If you run into any problems using the printer, use the following guidance to solve the problem. 
    If the problem persists, consult your Sony dealer.
    Power
    Displaying images
    SymptomCheckCause/Solutions
    The 1 (on/
    standby) button 
    cannot be turned 
    on. Is the AC power cord 
    properly connected?cConnect the AC power cord to an AC 
    outlet securely. (.page 12)
    SymptomCheckCause/Solutions
    The LCD screen 
    displays no 
    images. Is the memory card or an 
    external device properly 
    inserted?cInsert a memory card or an external device 
    properly. (.page 15, 46)
     Does the memory card or an 
    external device contain 
    images recorded with a 
    digital camera or other 
    device?cInsert a memory card or an external device 
    that contains the recorded images.
    cCheck the file formats that can be printed 
    with the printer. (.page 83)
     Is the file format compatible 
    with the DCF?cIf an image is not compatible with the 
    DCF, it may not be printed with the 
    printer even if it is displayed on the PC 
    monitor.
    No images appear 
    either on the LCD 
    screen or on the 
    TV monitor. Is the TV input selector set 
    to the printer?cEven if the TV input selector is set to the 
    printer, no images will be displayed when 
    an HDMI cable is connected. 
    cSwitch the TV input selector to the 
    printer. Or disconnect the HDMI cable 
    and switch the display to the LCD screen.
    Some images in 
    the index view are 
    not displayed or 
    not printed even if 
    they are displayed. Are thumbnail images 
    displayed in the index view?cIf the image is displayed but cannot be 
    printed, the file used for printing is 
    damaged.
    cIf an image is not compatible with DCF 
    (Design rule for Camera File system), it 
    may not be printed with the printer even if 
    it is displayed on the PC monitor.
    Continued
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    DPP-FP85/FP95 3-285-420-12 (1)
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    Some images in 
    the index view are 
    not displayed or 
    not printed even if 
    they are displayed. Does the mark displayed 
    below appear in the index 
    view?
     Was the image created on 
    your PC?cIf the mark shown on the left is displayed, 
    the image may be a JPEG file created with 
    your computer, or the thumbnail data is 
    not contained.
    Select the mark and press ENTER to 
    display its image preview. If an image is 
    displayed, you can print the image. If the 
    same mark is displayed again, the image is 
    of incompatible file format and you 
    cannot print it with the printer.
     Does the mark displayed 
    below appear in the index 
    view?cIf the mark shown on the left is displayed, 
    the image is of compatible file format but 
    its thumbnail data or the data itself cannot 
    be opened.
    Select the mark and press ENTER to 
    display its image preview. If an image is 
    displayed, you can print the image. If the 
    same mark is displayed again, you cannot 
    print it with the printer.
     Are there more than 9 999 
    images saved in the memory 
    card or an external device?cThe printer can display, save, delete or 
    handle up to 9 999 image files. If there are 
    more than 9 999 images stored in a 
    memory card or an external device, use 
    the PC or PictBridge mode to display and 
    handle the remaining images.
     Did you name or rename an 
    image file with your PC?cWhen you name or rename an image file 
    on your computer and its file name 
    includes characters other than 
    alphanumeric characters, the file name 
    may not be displayed correctly or the 
    image may not be displayed on the printer.
     Did you specify the print 
    quantity in the index view?cOnce you have selected images in the “To 
    print multiple images” procedures, you 
    cannot print an image with which the 
    cursor is just placed. Press ENTER to 
    select it and specify the print quantity for 
    the image. (.page 16)
     There are 9 or more 
    hierarchies in the memory 
    card or an external device.cThe printer cannot display the images 
    saved in a folder of the 9th or higher 
    hierarchy.
    SymptomCheckCause/Solutions
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         Troubleshooting
    The file name is 
    not displayed 
    correctly. Did you change the file 
    name of the image with your 
    PC?cWhen you name or rename an image file 
    on your computer and its file name 
    includes characters other than 
    alphanumeric characters, the file name 
    may not be displayed correctly. For a file 
    created with a PC application, the first 8 
    characters of its file name will be 
    displayed as the file name.
    In the Edit menu, 
    there are blank 
    areas at the top and 
    bottom of the 
    previewed image. Is the previewed image 
    extremely stretched 
    vertically or horizontally?cIf an image is extremely stretched 
    vertically or horizontally, blank areas may 
    appear in the Edit menu.
    cThe standard aspect ratio of an image shot 
    with a digital camera is 3:4. When you use 
    a device other than the printer to edit or 
    save an image, it is saved as a more 
    horizontal print image and its top and 
    bottom edges will be cut and displayed in 
    black.
    SymptomCheckCause/Solutions
    Continued
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    Printing
    SymptomCheckCause/Solutions
    Paper does not 
    feed. Is the print paper properly 
    set in the paper tray?cIf print paper is not properly loaded, the 
    printer may develop trouble. (.page 9, 
    10)
    Check the following:
     Insert the correct set of print paper and 
    ink ribbon.
     Load the print paper in the correct 
    direction in the tray.
     You can insert a maximum 20 sheets of 
    print paper into the tray. If the sheets 
    exceeds 20, remove the extra sheets.
     Riffle the print paper thoroughly and 
    insert it into the tray.
     Do not bend or fold the print paper 
    before printing, as this may cause 
    malfunctions of the printer.
     Are you using print paper 
    that was not designed for the 
    printer?cUse print paper designed for the printer. If 
    you use incompatible print paper, the 
    printer may develop trouble. (.About 
    the Print Pack)
    The print paper is 
    ejected without 
    being printed. Is the perforations of the 
    print paper removed?
     Are you using print paper 
    that was not designed for the 
    printer?cUse print paper designed for the printer. If 
    you use incompatible print paper, the 
    printer may develop trouble. (.About 
    the Print Pack)
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         Troubleshooting
    Printed results
    SymptomCheckCause/Solutions
    The printed 
    pictures are 
    inferior in quality. Did you print preview image 
    data?cDepending on the type of digital camera 
    used, preview images may be displayed 
    along with the primary images in the 
    thumbnail list. The printed quality of the 
    preview images will not be as good as the 
    primary images. Note that if you delete 
    the preview images, the data for the 
    primary images may be damaged.
     Did you print an image 
    whose size (width or height) 
    is smaller than 480 dots?cWhen printing a small image, printing 
    quality is rough due to this small image 
    size.
     Did you use the Edit menu to 
    enlarge the image?cAn enlarged image, depending on its 
    image size, will be printed with 
    deteriorated picture quality.
     Did you shoot an image in 
    the RAW file format?cWhen you shoot an image in the RAW file 
    format, a highly-compressed JPEG file 
    may be also recorded. As the printer does 
    not support the RAW file format, it may 
    use the JPEG file to print an image. A 
    RAW file can be printed from a PC. For 
    details, see the operating instructions of 
    the digital camera you are using.
    What is a RAW file?
    A RAW file is an original image file 
    format to save uncompressed, 
    unprocessed still image data captured 
    from a digital camera.
    For whether or not a digital camera can 
    capture an image in the RAW file format, 
    see the operating instructions of the digital 
    camera.
    Continued
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    The picture quality 
    and colors of the 
    image previewed 
    on the screen 
    differs from those 
    printed.—cBecause of differences in the display 
    method or profiles of a LCD screen, 
    please regard the image being displayed 
    on the display as just a reference. To 
    adjust picture quality, do either of the 
    following:
    – MENU button - Print setup - Color 
    Setting (.page 40)
    – MENU button -Edit-Adjust 
    The printed image 
    differs when an 
    image is printed 
    directly from the 
    memory card or an 
    external device 
    connected to the 
    printer and when it 
    is printed via a PC.—cBecause of the differences in the printer’s 
    internal processing and PC software 
    processing, the printed images will be 
    different.
    The date cannot be 
    printed. Is “Date Print” set to “Date” 
    or “Date/Time”?c Press MENU button, and set “Date Print” 
    in the Print setup menu to “Date” or 
    “Date/Time.” (.page 39)
     Does the image support 
    DCF?cThe “Date Print” function of this unit 
    supports an image that is compatible with 
    the DCF standards.
    The date is printed 
    unintentionally. Is “Date Print” set to “Off”?cPress MENU button, and set “Date Print” 
    in the Print setup menu to “Off.” 
    (.page 39)
     Was the date saved with the 
    image when it was shot with 
    the digital camera?cWhen the date was saved with the image, 
    you cannot make a print without a date.
    The image cannot 
    be printed fully in 
    the print range. 
    Borders remains. Did you select “Pattern 1” or 
    “Pattern 2” for “Borders” in 
    the Print setup menu?cPress MENU button, and set “Borderless” 
    by selecting Print setup - Borders. 
    (.page 39)
     Is the aspect ratio of the 
    image correct?cDepending on the type of digital camera 
    used, the aspect ratio of the recorded 
    image differs, so the image may not be 
    printed covering the entire printable area.
    SymptomCheckCause/Solutions
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