Sony DPP FP97 User Manual

61 GB
    Printing from a PC
print the image with borders within the 
specified range.
If this occurs, do the following to print an 
image without borders:
 When you can set the print range with an 
application, set an image to be printed fully 
within the available print range. For 
example, if you print images using 
“Windows Photo Gallery” of Windows 
Vista, select “Full page photo print” and 
check “Fit picture to frame.”
Orientation setting
Depending on the software application you use, 
orientation...

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Error messages
If an error message appears
If an error occurs, the following error messages may appear on the LCD screen. 
Follow the procedures provided in the solutions an error message shows.  If the same message 
appears frequently even after taking the recommended measures, consult your Sony dealer.
Memory cards and external device
Error messagesMeaning/Solutions
No image file.cThere are no image files in the memory card or an 
external device that the printer can handle. Connect a 
memory...

63 GB
   Error messages
External devices and PictBridge-compliant devices
Ink ribbon
Error messagesMeaning/Solutions
Incompatible USB device. Check 
device’s USB setting.cA USB device that the printer does not support may be 
connected. Or, the USB settings of the connected 
device may be incompatible. Refer to the operating 
instructions of the USB device you are using.
Do not connect any more USB hubs.cConnect the device directly to the printer or use a 
device that does not contain a USB hub...

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Print paper
Error messagesMeaning/Solutions
No paper tray. Insert paper tray 
containing P size printer paper and 
press [PRINT].cThere is no print paper in the printer.
– The paper tray is not set in the printer.
– The print paper is not set in the paper tray.
– The print paper has run out.
In any case, set the print paper in the tray and set the 
paper tray into the printer. (.page 10) No print paper. Set the print paper for 
the P Size and press [PRINT].
Cleaning sheet is not placed. Set the...

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     Troubleshooting
Troubleshooting
If trouble occurs
If you run into any problems using the printer, use the following guidance to solve the problem. 
If the problem persists, consult your Sony dealer.
To confirm and evaluate error occurrence and improvement, Sony may check the data of the internal 
memory within the minimum possible range. Please be assured that we do not copy or save the 
content or data. 
Power
Displaying images
SymptomCheckCause/Solutions
The 1 (on/
standby) button 
cannot be...

66 GB
Some images in 
the index view are 
not displayed or 
not printed even if 
they are displayed. Are thumbnail images 
displayed in the index view?cIf the image is displayed but cannot be 
printed, the file used for printing is 
damaged.
cIf an image is not compatible with DCF 
(Design rule for Camera File system), it 
may not be printed with the printer even if 
it is displayed on the PC monitor.
 Does the mark displayed 
below appear in the index 
view?
 Was the image created on 
your PC?cIf the...

67 GB
     Troubleshooting
Printing
Some images in 
the index view are 
not displayed or 
not printed even if 
they are displayed. Is there a folder whose 
hierarchy exceeds 8 in the 
memory card, the internal 
memory, or an external 
device?cThe printer cannot display the images 
saved in a folder whose hierarchy exceeds 
8.
The file name is 
not displayed 
correctly. Did you change the file 
name of the image with your 
PC?cWhen you name or rename an image file 
on your computer and its file name...

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i
Printed results
SymptomCheckCause/Solutions
Paper does not 
feed. Are you using print paper 
that was not designed for the 
printer?cUse print paper designed for the printer. If 
you use incompatible print paper, the 
printer may develop trouble. (.About 
the Print Packs)
The print paper is 
ejected without 
being printed. Is the perforations of the 
print paper removed?
 Are you using print paper 
that was not designed for the 
printer?cUse print paper designed for the printer. If 
you use...

69 GB
     Troubleshooting
The picture quality 
and colors of the 
image previewed 
on the screen 
differs from those 
printed.—cBecause of differences in the display 
method or profiles of a LCD screen, 
please regard the image being displayed 
on the display as just a reference. To 
adjust picture quality, do either of the 
following:
– MENU button - Print setup - Color 
Setting (.page 42)
– MENU button -Edit-Adjust  
(.page 22)
The printed image 
differs when an 
image is printed 
directly from the...

70 GB
Settings
Even though 
“Borderless” is 
selected in the 
Print setup, the 
image is printed 
with borders on 
both sides. —cWhen you use a device other than the 
printer to edit or save an image, blank 
areas around an image are also saved as 
part of image data. Even if you print such 
data with “Borderless” setting, you cannot 
eliminate the borders on both sides of a 
print. (.page 41)
The whole area of 
an image cannot 
be printed. Did you set “Pattern 1” in 
the Print setup menu?cYou can print...