Home > Taske > Communications System > Taske Call Center Management Tools Version 7.0 Call Costing Guide

Taske Call Center Management Tools Version 7.0 Call Costing Guide

Add to Favourites
    Download as PDF

    View the Taske Call Center Management Tools Version 7.0 Call Costing Guide for free. All the Taske manuals and user’s guides are available for free view without any registration. You can also download the manual as PDF to your computer.

    Overview View all the pages Comments
    Page 1 Call Costing TASKE Call Center Management Tools Version 7.0-1-Table of Contents TASKE CALL COSTING PROGRAM..................................................................2 Call Costing Concepts....................................................................................................2 Public Network Numbering Plans......................................................................2 Telecom Carrier...
    Page 2 Call Costing TASKE Call Center Management Tools Version 7.0-2-TASKE Call Costing Program The TASKE Call Costing program is an accounting system that enables you to apportion telecom costs among departments, projects and/or employees. This program does not provide a precise breakdown of spending, but provides a percentage dispersal to allocate telecom usage among departments. The Call Costing program assists in identifying the efficient usage of outgoing calls. The...
    Page 3 Call Costing TASKE Call Center Management Tools Version 7.0-3-billing customers. The office code identifies a central office (CO) within the region, and the subscriber number identifies the user of the CO. The area code prefix is used when calling (voice/data) subscribers outside of the geographic telephone region. Telecom Carrier Services Long distance carriers provide telecom service between major locations at a reduced rate. The rates vary depending on the...
    Page 4 Call Costing TASKE Call Center Management Tools Version 7.0-4-Rate Tables Rate Tables are defined in the Trunk Group Cost Information dialog box. Each Call Costing Trunk Group has a Rate Table that lists long distance rates for user- specified area codes. The carrier sets the rates. The rates typically vary across time intervals of the day, such as Day, Night1, and Night2. If an area code prefix (1), and/or a Trunk access number (generally 8 or 9) appear in the...
    Start reading Taske Call Center Management Tools Version 7.0 Call Costing Guide

    Related Manuals for Taske Call Center Management Tools Version 7.0 Call Costing Guide

    All Taske manuals