Telrad Digital 4 Button Set, 16 Button Set User Guide

							6 Four button set and 16 button set
DISTINCTIVE RINGING
You can program telephone sets located close to each 
other with distinctive rings, to enable you to identify which 
telephone is ringing. Nine different rings are available.
To change the ring for your telephone set
1. Press 
[*] and 
[#] simultaneously.
2. Press one of the dialpad buttons (
[1] - [9]).
When you hear the ring that you want:
3. Press 
[#].
4. Lift and replace the handset.
Your telephone set reinitializes and all telephone rings 
(internal, external, recall, etc.) sound with the distinctive 
ring selected. 
						

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MUTE
If you want to talk to someone in your office during a call, 
without the connected party hearing, you can disable the 
handset or telephone set microphone.
To enable or disable the microphones 
(MUTE)
• Press 
[MUTE] during a conversation.
ALLOWING OTHER PEOPLE TO HEAR 
YOUR CONVERSATION (SPEAKER MONITOR)
While you are speaking through the handset, the conversa-
tion can be directed through your telephone speaker, so 
that people in your vicinity can hear the other end of the 
conversation.
1. Press 
[FEAT].
2. Press 
[SPKR].
The
 [SPKR] indicator turns on.
Both you and the other party are heard via the speaker. 
						

							8 Four button set and 16 button set
HOT DIALPAD
The hot dialpad enables you to dial and activate features 
without lifting the handset or pressing 
[SPKR] first.
NOTE
The instructions in this guide assume that you 
have hot dialpad capability. 
						

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INTERNAL CALLS
To place a non-ringing call
1. Dial the extension number.
When the called party answers:
2. Lift the handset to talk.
To place a ringing call
1. Dial the TONE access code
 [1].
2. Dial the extension number.
IF THE EXTENSION YOU CALLED IS BUSY 
(CALLBACK)
When you dial an extension and hear busy tone, you can 
activate the Callback feature:
1. Press 
[FEAT].
2. Dial the CALLBACK/QUEUE access code (
[2][2]).
3. Hang up.
When the called extension becomes available, your tele-
phone rings.
4. Then:
Lift the handset.
You hear the called extension ringing.
To cancel Callback
1. Dial the CANCEL code 
[#].
2. Press 
[FEAT].
3. Dial the CALLBACK/QUEUE access code (
[2][2]).
4. Hang up. 
						

							10 Four button set and 16 button set
BARGE INTO A CONVERSATION
Depending on system programming, you may be able to 
break into another conversation.
When you dial an extension and hear busy tone:
1. Press 
[FEAT].
2. Dial the BARGE IN access code (
[2][4]).
A warning tone is heard by all parties, depending on 
system programming.
PAGE CALLS
You can make announcements through an external page 
unit, or through the speakers of all DIGITAL telephones in a 
page zone.
1. Lift the handset.
2. Press
 [FEAT].
3. Dial the PAGE zone access code (
[4][1] - 
[4][8]).
4. After the double tone burst:
Make your announcement.
To speak directly with a page initiator 
(MEET ME PAGE)
You can call a page initiator during a page call:
1. Lift the handset.
2. Press
 [FEAT].
3. Dial the MEET ME PAGE access code (
[6][6]).
4. Dial the PAGE zone access code. 
						

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ANSWERING CALLS
When you receive a call an indicator flashes green on a 
telephone set that is programmed with DN buttons. You 
usually also hear a ring, unless your station has been pro-
grammed not to ring.
To answer a ringing or flashing call
• Pick up the handset
or
• Press the flashing button and pick up the handset.
After you answer the call the indicator of the DN or pri-
vate trunk line lights steady green. 
To answer an intercom call
(coming through your telephone speaker)
• Talk through the microphone.
If you prefer, you may lift the handset instead. 
CALL WAITING
You may hear a beep, indicating a second call, while 
already engaged in a conversation.
You can answer the call without disconnecting the first call.
To answer a second call 
1. Press 
[HOLD]; 
the first call is put on hold. The indicator for that line 
flashes green.
2. Press the DN or outside line button that is flashing 
green; 
you receive the second call. 
						

							12 Four button set and 16 button set
To return to the first call
1. Press 
[HOLD].
2. Press the flashing DN button.
or
1. Press 
[PICK UP].
2. Press 
[HOLD].
NOTE
If your telephone does not have DN buttons, you 
cannot put an internal call on hold. This means 
that you cannot answer another arriving internal 
call without disconnecting the first internal call. 
In this case, you must hang up first. You can 
then answer the second call when it rings. 
						

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OUTSIDE CALLS
Outside calls may be placed by accessing an outside line 
(or group) or using the Least Cost Routing (LCR) feature.
When the instructions tell you to access an outside line, 
you may:
• Dial an outside line or outside line group number;
• Press an outside line or outside line group button;
• Dial the LCR access code (usually 
[9]).
To place an outside call
1. Obtain an outside line.
2. Dial the desired number.
See also 
Abbreviated dialing, below.
When the called party answers:
3. Lift the handset to talk.
To redial the last outside number you dialed
1. Obtain an outside line.
2. Press 
[REDIAL].
To save a frequently dialed 
outside number (SAVE/REPEAT)
After dialing the desired number, but before hanging up:
1. Press 
[FEAT].
2. Dial the SAVE/REPEAT access code (
[7][7]). 
						

							14 Four button set and 16 button set
To dial the number saved
1. Access an outside line.
2. Press 
[FEAT].
3. Dial the SAVE/REPEAT access code (
[7][7]).
AUTOMATIC REDIAL
If you dial an outside number and hear busy tone you can 
have the system redial the number several times, at pre-
defined intervals.
When you hear busy tone:
1. Press an
 ARD button.
2. Hang up.
When the called party answers, lift the handset.
If the dialed number rings, or if the system makes the max-
imum number of dialing attempts, the Automatic redial is 
deactivated.
To temporarily deactivate 
or reactivate Automatic Redial
• Press the
 ARD button again.
NOTE
Several Automatic redials may be activated 
simultaneously by using more than one
 ARD 
button.
WAITING FOR AN AVAILABLE OUTSIDE LINE 
(TRUNK QUEUE)
When you try to select an outside line and hear busy tone:
1. Press 
[FEAT].
2. Dial the CALLBACK/QUEUE access code (
[2][2]).
When an outside line becomes available, the system rings 
your extension. Then: 
						

							Four button set and 16 button set 15
3. Lift the handset. 
4. Listen for outside dial tone and dial the desired number.
To cancel trunk queue
1. Dial the CANCEL code 
[#].
2. Press 
[FEAT].
3. Dial the CALLBACK/QUEUE access code (
[2][2]).
4. Hang up.
CIRCUMVENTING EXTENSION RESTRICTIONS
(TRAVELING CLASS OF SERVICE)
You can dial an outside number from a toll-restricted tele-
phone by temporarily assigning it your own extensions 
Class Of Service (COS) or a system-wide (Global) COS, 
accessible only to privileged users.
1. Press
 [TC] (if defined) or dial the TRAVEL COS (Class 
Of Service) access code.
2. Dial your extension number - to apply your extensions 
COS, or
Press 
[
*] for a Global COS.
3. Dial your ECC authorization code or a Global COS 
code.
The 
[TC] indicator (if defined) lights.
The Travel COS feature is active for a predefined 
period.
4. Access an outside line and place a call.