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Tone Commander 2260d Attemdants Guide

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    							Conference Calls
    To set up a conference call:
     
    aPress the ORIGINATE button and establish
    the first call (or answer a ringing call). It will be
    shown on line 1 of the display.
     
    aPress the CONF* button and establish the
    second call. The first call will move to line 2 of
    the display.
     
    aAfter the second called party answers, press
    the CONF button again to join all parties in a
    conference call.
     
    aTo add an additional party to the conference,
    press the CONF* button, then dial. After the
    party answers, press the CONF button again
    to join all parties.
     
    aIf you need to remove the last party added,
    press the DROP button.
     
     Press the RELEASE button to remove the
    console from the conference. The parties will
    remain connected.
    Note: The 2260d must be properly configured for multiparty conference 
    in the telco central office for this feature to operate. Conferencing more
    than three parties is not available on some central offices.
    *Lucent 5ESS Custom ISDN: Press the
    ORIGINATE button instead of the CONF
    button before adding parties to the
    conference call.
    18        Tone Commander 2260d Attendant’s Guide 
    						
    							Ring De lays
    A backup console may be installed with a delayed ringing option.
    When this feature is enabled, the backup console will not respond
    to a ringing call until that call has been ringing at the primary
    console for a preset time. Use ring delays when you want the
    backup console to ring only when calls have not been answered
    at the primary console.
    To enable ring delays:
     
    aPress the RING DLY button.
     The light above the button will turn on, indicat-
    ing that ring delays are enabled.
     
    To disable ring delays:
     
    aPress the RING DLY button again.
     The light above the button will turn off.
     All calls will now ring immediately.
    Tone Commander 2260d Attendant’s Guide        19 
    						
    							Adjusting the Ringer Volume
    To adjust the volume of the console ringer:
     
    aWhile not connected to a call, press the VOL
    or VOL  button. The console will beep with
    the new ringer volume setting.
     
    Ad ju s tin g  th e  Ha n d s e t Volume
    To adjust the volume of the handset or headset:
     
    aWhile connected to a call, press the VOL  or
    VOL  button.
     Volume levels are not reset after each call.
     
    Using a Headset
    A headset may be used in place of the handset. Unplug the
    handset cord from the jack on the left side of the console, and
    plug the headset into the jack. Some headsets have a jack for the
    handset, allowing you to switch between the two devices without
    unplugging.
    The 2260d console is compatible with amplified electronic
    headsets only. Contact your system vendor, headset
    manufacturer, or Tone Commander if you have any questions
    regarding headset compatibility.
    20        Tone Commander 2260d Attendant’s Guide 
    						
    							Use Maintenance Mode to make changes to the name database
    or to set the clock. See your installer or system administrator for
    other Maintenance Mode options. 
    To enter Maintenance Mode:
     
    aPress the MAINT button.
     The main Maintenance Mode screen will be
    displayed.
     All menus other than the Maintenance Main
    Menu are identified in the upper right corner.
     If the screen below is not shown, press the
    EXIT button (Hold Loop button 6) until you
    see the Maintenance Main Menu screen.
    A menu is shown on the bottom line of the display. Press the Hold
    Loop button directly below a menu option to select the option.
    Names and numbers are entered with the dial pad.
    To exit Maintenance Mode:
     
    aSelect EXIT from the menu until the console
    returns to normal call processing mode.
     or 
     Press the MAINT button to temporarily exit
    Maintenance Mode. Press the MAINT button
    again to return to the same Maintenance
    Mode screen. This allows you to answer a
    call, then resume console programming where
    you left off.  
    Console Setup
             MAINTENANCE MAIN MENU
    NAMES  TIME   STATS  SETUP   DIAG   EXIT
    Tone Commander 2260d Attendant’s Guide        21 
    						
    							Name  Database
    Your console can store up to 1000 name/telephone number
    entries. The name database will identify callers by name based
    on the number sent from the central office. A DSS button may be
    associated with a name/number entry to simplify dialing.
    Initial database entry and any extensive changes are most easily
    accomplished with the 2260d Setup Utility. Please see your
    system administrator for details.
    The console’s built-in editing capability provides a convenient
    method for making a few quick changes. 
    To view the name database:
     
    aSelect NAMES from the Maintenance Main
    Menu. NAMES programming may be pass-
    word protected – see your system administra-
    tor.
     A name/number entry screen will be displayed.
    NEXT– move to the next name/number entry
    LAST– move to the previous name/number entry
    You can also press a DSS button to select its associated
    name/number entry, if the button has already been
    assigned to an entry.
    EDIT– make changes to the displayed name/number entry
    ADD– add a new name/number entry
    RESET– resets all line status lights to the default locations;
    for use only by your system administrator
    EXIT– return to the Maintenance Main Menu
             MAINTENANCE MAIN MENU
    NAMES  TIME   STATS  SETUP   DIAG   EXIT
    NAME: Bill Jones                 [NAMES]
    DN:4253351234    DSS#:1234
    DSS KEY: 27  VM#:1017     SPID:   CA:027
    NEXT   LAST   EDIT    ADD   RESET   EXIT
    22        Tone Commander 2260d Attendant’s Guide 
    						
    							To edit or add a name/number entry:
     
    aSelect EDIT to change the currently displayed
    entry.
     A name/number editing screen will be
    displayed.
    NEXT– moves to the next field
    – moves to the next character in the current field
    (or use the VOL  button)
    DELETE– select CHAR. to delete the character under the cursor,
    FIELD to delete all characters in the field, ENTRY to 
    delete the entire name/number entry, or ABORT to 
    cancel the delete operation
    ABORT– cancel any changes made to the name entry and return
    to the main NAMES menu
    DONE– save changes made to the name entry and return
    to the main NAMES menu
    Use the dial pad to enter characters in the NAME and DSS#
    fields. When editing the NAME field, each dial pad button selects
    several characters, corresponding to the letters and numbers
    printed on the button when possible. Press the button repeatedly
    until the desired character appears under the cursor, then press
    the --> button to move to the next character position.
    NAME:                             [EDIT]
    DN:              DSS#:
    DSS KEY:     VM#:         SPID:   CA:
    NEXT       DELETE  ABORT  DONE
    Tone Commander 2260d Attendant’s Guide        23 
    						
    							Characters available with each dial pad key are shown below.
    Enter up to 18 characters in the NAME field; use the --> button
    to advance to the next character position. This field entry will be
    displayed during call processing operations.
    Enter up to 18 digits (numbers only) in the DSS# field; the
    character position will advance automatically. Enter all digits as
    they should be dialed (e.g. 9+1+area code+number for long
    distance calls, station number only for internal calls). This
    telephone number is dialed when the DSS button is pressed for
    call origination or call transfer.
    A DSS button on a 120d console may be assigned to this
    name/number entry. Press the desired DSS button when the
    cursor is in the DSS KEY field. Press the SHIFT button first to
    select the lower entry for a DSS button. The DSS button number
    may also be entered with the dial pad.
    The DN, VM#, SPID, and CA fields are for use only by your
    system administrator. DO NOT change the entries in these
    fields.
    The console will display a “DELETE OLD ENTRY?” warning if you
    attempt to enter a number or DSS button that has already been used
    in another entry. Select YES to delete the old entry, or ABORT to
    return to the editing screen and change the new entry.
    24        Tone Commander 2260d Attendant’s Guide 
    						
    							Se ttin g  th e  C lo c k
    To set the time of day clock:
     
    aSelect TIME from the Maintenance Main
    Menu.
     The time display screen will be displayed.
     
    aSelect EDIT to change the time.
     The time editing screen will be displayed.
             MAINTENANCE MAIN MENU
       
    NAMES  TIME   STATS  SETUP   DIAG   EXIT
    TIME:  2:31                       [TIME]
                  EDIT                  EXIT
    Note: The clock will be automatically synchronized with network time
    if time information is available (Lucent 5ESS Custom ISDN only).
    Tone Commander 2260d Attendant’s Guide        25 
    						
    							– moves to the next character (or use the VOL  button)
    DELETE– select CHAR. to delete the character under the cursor,
    FIELD to delete the entire time field (all characters),
    or ABORT to cancel the delete operation
    ABORT– cancel any changes made to the time setting and return
    to the main TIME display menu
    DONE– save changes made to the time setting and return
    to the main TIME display menu
    Enter the time with the dial pad.
    The cursor will advance to the next character position
    automatically. You can manually select the character position 
    with the arrow buttons.
    TIME:  2:31                       [EDIT]
               DELETE  ABORT  DONE
    26        Tone Commander 2260d Attendant’s Guide 
    						
    							Your Tone Commander console is easy to care for. There are no
    specific maintenance requirements.
    Never attempt to clean a console by spraying it with cleaners. Do
    not use solvents or abrasive substances – harm to the console
    finish may result.
    A mild glass cleaner sprayed on a soft cloth is sufficient to clean a
    console. Wipe the console face gently to remove fingerprints and
    surface dirt.
    Although your console is not fragile, it is a precision instrument
    and should be treated as such. Spilling liquids on it may
    adversely affect internal electronics and void your warranty.  
    Console Care
    Tone Commander 2260d Attendant’s Guide        27 
    						
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