Toshiba Bev4t User Manual

							 
 
TOSHIBA Barcode Printer 
B-EV4T SERIES  
 
 
 
 
 
Owner’s Manual 
						

							 
 
CE Compliance (for EU only) 
This product complies with the requirements of EMC and Low Voltage Directives including their 
amendments.  
VORSICHT: 
Maschinenlärminformations-Verordnung 3. GPSGV, der höchste Schalldruckpegel beträgt 70 dB(A) oder 
weniger gemäß EN ISO 7779. 
Copyright © 2008 
by TOSHIBA TEC CORPORATION 
All Rights Reserved 
570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN
Centronics is a registered trademark of Centronics Data Computer Corp. 
Windows is a trademark of Microsoft Corporation.
   
This equipment has been tested and found to comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules.  These limits are designed to provide reasonable protection 
against harmful interference in a residential installation.  This equipment generates, uses, and can radiate 
radio frequency energy and, if not installed and used in accordance with the instructions, may cause 
harmful interference to radio communications.  However, there is no guarantee that interference will not 
occur in a particular installation.  If this equipment does cause harmful interference to radio or television 
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to 
correct the interference by one or more of the following measures: 
- Reorient or relocate the receiving antenna. 
- Increase the separation between the equipment and receiver. 
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 
- Consult the dealer or an experienced radio/TV technician for help. 
 
Changes or modifications not expressly approved by manufacturer for compliance could void the user’s 
authority to operate the equipment. 
(for USA only)
“This Class B digital apparatus meets all requirements of the Canadian Interference-Causing 
Equipment Regulations.” 
“Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel 
brouilleur du Canada.” 
(for CANADA only)
The EA10953 AC adapter should be exclusively used for the B-EV4T Series printer.  
The B-EV4T Series printer must be powered by the EA10953 AC adapter.  
< For EU Only > 
TOSHIBA TEC Europe Retail Information Systems S.A. 
Rue de la Célidée 33 BE-1080 Brussels 
N258 
The following information is for EU-member states only:
Disposal of products  
(based on EU-Directive 2002/96/EC,  
Directive on Waste electrical and electronic e
quipment –WEEE)
The use of the symbol indicates that this product may not be disposed as unsorted municipal waste and
has to be collected separately. Integrated batteries and accumulators can be disposed of with the
product. They will be separated at the recycling centers.  
The black bar indicates that the product was placed on the market after August 13, 2005. 
By ensuring this product is disposed of correctly, you will help prevent potential negative consequences
for the environmental and human health, which could otherwise be caused by inappropriate waste
handling of this product. 
For more detailed information about the take-back and recycling of this product, please contact you
rsupplier where you purchased this product. 
						

							Safety Summary ENGLISH VERSION EO1-33087 
 
(   ) 
i
Safety Summary 
 
Personal safety in handling or maintaining the equipment is extremely important.  Warnings and Cautions 
necessary for safe handling are included in this manual.  All warnings and cautions contained in this manual 
should be read and understood before handling or maintaining the equipment.  
Do not attempt to effect repairs or modifications to this equipment.  If a fault occurs that cannot be rectified 
using the procedures described in this manual, turn off the power, unplug the machine, then contact your 
authorised TOSHIBA TEC representative for assistance. 
 
Meanings of Each Symbol 
 
This symbol indicates warning items (including cautions). 
Specific warning contents are drawn inside the 
 symbol. 
(The symbol on the left indicates a general caution.) 
 
This symbol indicates prohibited actions (prohibited items). 
Specific prohibited contents are drawn inside or near the 
 symbol. 
(The symbol on the left indicates “no disassembling”.) 
 
This symbol indicates actions which must be performed. 
Specific instructions are drawn inside or near the z symbol. 
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.) 
 
This indicates that there is the risk of death or serious injury if the 
machines are improperly handled contrary to this indication. 
Do not use voltages other than 
the voltage (AC) specified on the 
rating plate, as this may cause 
fire or electric shock. 
 
Do not plug in or unplug the power 
cord plug with wet hands as this 
may cause electric shock. 
 
If the machines share the same 
outlet with any other electrical 
appliances that consume large 
amounts of power, the voltage 
will fluctuate widely each time 
these appliances operate.  Be sure 
to provide an exclusive outlet for 
the machine as this may cause 
fire or electric shock. Do not place metal objects or 
water-filled containers such as 
flower vases, flower pots or mugs, 
etc. on top of the machines.  If 
metal objects or spilled liquid enter 
the machines, this may cause fire 
or electric shock. 
 
Do not insert or drop metal, 
flammable or other foreign 
objects into the machines through 
the ventilation slits, as this may 
cause fire or electric shock. 
 
Do not scratch, damage or modify 
the power cords.  Also, do not 
place heavy objects on, pull on, or 
excessively bend the cords, as this 
may cause fire or electrical shock.
 
If the machines are dropped or 
their cabinets damaged, first turn 
off the power switches and 
disconnect the power cord plugs 
from the outlet, and then contact 
your authorised TOSHIBA TEC 
representative for assistance.  
Continued use of the machine in 
that condition may cause fire or 
electric shock. 
 
Continued use of the machines in 
an abnormal condition such as 
when the machines are producing 
smoke or strange smells may cause 
fire or electric shock.  In these 
cases, immediately turn off the 
power switches and disconnect the 
power cord plugs from the outlet.  
Then, contact your authorised 
TOSHIBA TEC representative for 
assistance. 
 
WARNING 
 
 
Any other than the 
specified AC voltage is prohibited. 
 
Prohibited 
 
Prohibited 
 
Prohibited 
Prohibited 
Prohibited 
Disconnect 
the plug. Disconnect 
the plug.  
						

							Safety Summary ENGLISH VERSION EO1-33087 
 
(   ) 
ii
If foreign objects (metal 
fragments, water, liquids) enter 
the machines, first turn off the 
power switches and disconnect 
the power cord plugs from the 
outlet, and then contact your 
authorised TOSHIBA TEC 
representative for assistance.  
Continued use of the machine in 
that condition may cause fire or 
electric shock. When unplugging the power cords, 
be sure to hold and pull on the plug 
portion.  Pulling on the cord portion 
may cut or expose the internal wires 
and cause fire or electric shock. 
Ensure that the equipment is 
properly grounded.  Extension 
cables should also be grounded.  
Fire or electric shock could 
occur on improperly grounded 
equipment. 
 
Do not remove covers, repair or 
modify the machine by yourself.  
You may be injured by high 
voltage, very hot parts or sharp 
edges inside the machine. 
This indicates that there is the risk of personal Injury or damage to 
objects if the machines are improperly handled contrary to this indication. 
Precautions 
The following precautions will help to ensure that this machine will continue to function correctly. 
• Try to avoid locations that have the following adverse conditions: 
  *  Temperatures out of the specification  *  Direct sunlight  *  High humidity 
  *  Shared power source  *  Excessive vibration  *  Dust/Gas 
• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild 
detergent solution.  NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic 
covers. 
• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons. 
• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high 
temperatures, high humidity, dust, or gas. 
• Ensure the printer is operated on a level surface. 
• Any data stored in the memory of the printer could be lost during a printer fault. 
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment 
likely to cause mains interference. 
• Unplug the machine whenever you are working inside it or cleaning it. 
• Keep your work environment static free. 
• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall 
causing injury. 
• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines 
and may cause fire. 
• Do not lean against the machine.  It may fall on you and could cause injury. 
• Care must be taken not to injure yourself with the printer paper cutter. 
• Unplug the machine when it is not used for a long period of time. 
• Place the machine on a stable and level surface. 
Request Regarding Maintenance 
• Utilize our maintenance services. 
  After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance 
once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines 
and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons. 
• Our preventive maintenance service performs the periodic checks and other work required to maintain 
the quality and performance of the machines, preventing accidents beforehand. 
  For details, please consult your authorised TOSHIBA TEC representative for assistance. 
• Using insecticides and other chemicals 
Do not expose the machines to insecticides or other volatile solvents.  This will cause the cabinet or 
other parts to deteriorate or cause the paint to peel. 
 
CAUTION 
 
Disconnect 
the plug. 
 
 
Connect a 
grounding wire. 
Disconnect 
the plug. 
No 
disassembling.  
						

							
ENGLISH VERSION EO1-33087 
TABLE OF CONTENTS 
 
  Page 
1. PRODUCT OVERVIEW ........................................................................\
.................................. E1 -1 
 1.1 Introduction ........................................................................\
...................................... ...... E1-1 
 1.2 Features ........................................................................\
.......................................... ...... E1-1 
 1.3 Unpacking........................................................................\
......................................... ..... E1-1 
 1.4 Accessories ........................................................................\
...................................... .... E1-1 
 1.5 Appearance ........................................................................\
........................................ ... E1-3 
   1.5.1  Dimensions ........................................................................\
.................................... .....E1-3 
   1.5.2   Front View ........................................................................\
.................................... ......E1-3 
   1.5.3   Rear View ........................................................................\
..................................... ......E1-3 
   1.5.4   Interior ........................................................................\
...................................... ..........E1-4 
    1.5.5  Button and  Indicator Lamp ........................................................................\
.................E1-5  
2. PRINTER SETUP ........................................................................\
....................................... .... E2-1 
 2.1 Precautions........................................................................\
....................................... ..... E2-1 
  2.2  Procedure before Operation ........................................................................\
.................. E2-2 
  2.3  Turning the Printer ON/OFF ........................................................................\
.................. E2-2 
    2.3.1  Turning  ON the Printer ........................................................................\
.......................E 2-2 
    2.3.2  Turning  OFF the Printer........................................................................\
......................E 2-3 
  2.4  Connecting the Cables to the Printer........................................................................\
..... E2-4 
  2.5  Connecting the Power Adapter and the Power Cord ..................................................... E2-5 
  2.6  Opening/Closing the Top Cover ........................................................................\
............ E2-6 
 2.7 Loading the Media ........................................................................\
................................. E2-7 
 2.8 Loading the Ribbon ........................................................................\
............................. E2- 14 
  2.9  Media Sensor Calibration, Self Print Test, and Dump Mode Utilities........................... E2-17 
    2.9.1  Media Sens or Calibration ........................................................................\
................. E2-17  
    2.9.2  Self Print Te st and Dump Mode........................................................................\
........ E2-18 
  2.10  How to Us e an SD Card ........................................................................\
............................ . E2-20 
3. MAINTENANCE ........................................................................\
......................................... .... E3-1 
 3.1 Cleaning ........................................................................\
.......................................... ...... E3-1 
   3.1.1  Print Head ........................................................................\
.................................... ......E3-1 
    3.1.2  Pl aten/Sensors ........................................................................\
................................ ...E3-2 
   3.1.3   Cover ........................................................................\
......................................... .........E3-2 
    3.1.4  M edia Housing........................................................................\
................................. ...E3-2 
    3.1.5  Strip Sensor/Str ip Roller (Option) ........................................................................\
....... E3-3 
  3.2  Care/Handling of the Media and Ribbon ....................................................................... E3-3  
4. TROUBLESHOOTING ........................................................................\
................................... E4 -1 
  4.1 Troubleshooting Guide ........................................................................\
.......................... E4-1  
 4.2 Status Lamp ........................................................................\
....................................... ... E4-2 
 4.3 Removing Jammed Media ........................................................................\
..................... E4-3 
APPENDIX 1 SPECIFICATIONS ........................................................................\
........................ EA1-1 
  A1.1 Printer ........................................................................\
........................................... ....... EA1-1 
 A1.2 Options ........................................................................\
.......................................... ...... EA1-3 
 A1.3 Media ........................................................................\
............................................ ....... EA1-3 
   A1.3.1  Media Type ........................................................................\
................................... EA1-3 
    A1.3.2  Detection Area of  the Transmissive Sensor .......................................................... EA1-4 
    A1.3.3  Detection Area of  the Reflective Sensor ............................................................... EA1-5 
    A1.3.4  Effect ive Print Area ........................................................................\
....................... EA 1-6 
 A1.4 Ribbon ........................................................................\
........................................... ...... EA1-6 
  
						

							
ENGLISH VERSION EO1-33087 
 
APPENDIX 2 INTERFACE ........................................................................\
.................................. E A2-1 
GLOSSARIES 
 
 
CAUTION! 
1.  This manual may not be copied in whole or in par t without prior written permission of TOSHIBA TEC. 
2.  The contents of this manual  may be changed without notification. 
3.  Please refer to your local Aut horized Service representative with regard to any queries you may have in 
this manual.   
						

							
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33087 1.1 Introduction
 
E1- 1 
1. PRODUCT OVERVIEW
1.1 Introduction  
 
 
 
 
 
 
1.2 Features 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.3 Unpacking 
 
 
 
 
 
1.4 Accessories 
 
 
 
Thank you for choosing the TOSHIBA  B-EV4T series barcode printer. 
This Owner’s Manual contains valuab le information from general set-up 
to confirming the printers operation us ing test prints. You should read it 
carefully to help you gain maximum performance and life from your 
printer. This manual should be kept cl ose at hand for everyday reference. 
Please contact your TOSHIBA TEC representative for further 
information concerning this manual. 
 
 
This printer has the following features: 
 
Various kinds of interface 
Various kinds of interface are provided as standard: 

KParallel  
KSerial 

KUSB  
KEthernet 


Simple mechanism  
The simple printer mechanism allows easy operation and maintenance.  
 
Superior hardware 
Clear print is realized by 8 dots/mm (203 dpi) (for the B-EV4T-GS14) 
print head at maximum printing speed of 127 mm/sec. (5 inches/sec.) or 
11.8 dots/mm (300 dpi) (for the B-EV4T-TS14) print head at a max. 
printing speed of 101.6 mm/sec. (4 inches/sec.) 
 
Safety consciousness  
The damper mechanism prevents the top cover from slamming shut. 
 
A variety of options 
The following optional devices are available: 

K Cutter module    
KAC Adapter Cover 

K Strip module    
KExternal Media Hanger 
 
 
1.   Unpack the printer. 
2.   Check for damage or scratches on the printer.  However, please note 
that TOSHIBA TEC shall have no liability for any damage of any 
kind sustained during transportation of the product.  
3.   Keep the cartons and pads for futu re transportation of the printer. 
 
 
When unpacking the printer, please  check that the following accessories 
are supplied with the printer.  
 

						

							
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33087 1.4 Accessories
 
E1- 2 

						

							
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33087 1.5 Appearance
 
E1- 3 
1.5 Appearance   
1.5.1 Dimensions 
 
 
 
 
 
 
 
 
 
 
1.5.2 Front View 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.5.3 Rear View 
The names of the parts or units introdu ced in this section are used in the 
following chapters. 
 
 
Dimensions in mm (inches) 
 
 
 
 
 
 
 
 
 
 
 
 
 Power Jack
Power Switch
Fanfold Paper Slot
Parallel Interface
Connector (Centronics) USB Interface
Connector
Serial Interface 
Connector  
(RS-232C) 
198 (7.8) 
258 
(10.2)
173 
(6.8)
Top Cover 
Release Button 
FEED Button
 
Media Outlet
STATUS Lamp 
Ribbon Access Cover Media View Window
Ethernet Interface
SD Card Slot  
						

							
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33087 1.5 Appearance
 
E1- 4 
1.5.4 Interior 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
WARNING! 
Do not touch the print head or 
around it just after printing.  
You may get burned as the 
print head becomes very hot 
during printing.  
Ribbon Rewind Gear
Media Guide 
Media Holder Lock Switch
Black Mark Senso
r
Cover Open Sensor
Feed Gap Sensor
(Receiver)
Media Guide 
Adjustment Dial
Print Head
Media Holde
r
Top Cover 
Platen
Spring Guide Wheel (Take-up side)
Spring Guide Wheel (Supply side)
Feed Gap Sensor (Transmitter)
Ribbon Access Cover